Name: Resorts World Sentosa - Festive Hotel (SG Clean)
Address: 8 Sentosa Gateway, Sentosa Island, 098269 Singapore, Singapore, 8 Sentosa Gateway, 098269, Singapore
Price range: Prices for upcoming dates start at $183 per night (We Price Match)
Rating: 7.4

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House rules
Guest reviews (1,067)

Due to the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries.

In response to the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Resort Resorts World Sentosa - Festive Hotel (SG Clean)

8 Sentosa Gateway, Sentosa Island, 098269 Singapore, Singapore – Great location - show map

See all guest reviews for Resorts World Sentosa - Festive Hotel (SG Clean)

Newest Reviews for Resorts World Sentosa - Festive Hotel (SG Clean)

Reviewed: March 21, 2020

Ng
Singapore
7.0

Good
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
The hotel does not have it's own restaurant for breakfast, must go to Hard Rock hotel hence a lot of people for breakfast, too overcrowded.
The hotel room very nice ambience for family

Stayed in March 2020
Reviewed: March 20, 2020

Nasy
Singapore
6.0

“The staff at the counter was fine but the higher level staff the manager or i don’t know what level he is in was not tha”
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
The toilet the bathe area the tiles all black. So dark can’t see if its really clean or not. There is no rinser beside the toilet bowl so hard to wash up after pee and poop.
Swimming pool was nice but too many people and hence overcrowded.

Stayed in March 2020
Reviewed: March 18, 2020

Tex
Singapore
5.0

“Try Harder To Be Good”
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
The buffet breakfast has to share at Hard Rock Sessions restaurant and other RWS hotel residents. Buffet is restricted to Ala Carte due to mass diners with long queue. Food ordered not served in order, restaurant becomes a food court,noisy and dirty. No waiver for kid although spent thousands of dollars for a long stay. Should have more discounts to attract more customers in time like this...should be gladful there are guests coming at this moment. Hotel Malay Man act blur upon arrival,did not assist to luggage my bags. Toilet flush is faulty. Room has ants. Fridge not cold and bulb is burnt. Top floor residents smoke and throw cigar butts at balcony nearly burn my clothes out for drying. Hotel main rubbish area in same ice cube/water collection area near lift lobby..stinks! No room service for late diners in this hotel..take note! Overall charge is not worth the price.
Counter staffs Gordon and Azman are to be complimented. Helpful and patient. Walkable distance to Forum at RWS for dining. House cleaner Jackie deserves a Great Compliment,very helpful and cheerful man.

Stayed in March 2020
Reviewed: March 15, 2020

Md
Singapore
2.5

Very Poor
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
The staff, the facilities... no room service.. and the best part how you achieve 5 stars?
Nothing about the place will excite you, even the pool. It feels like hospital..... Very sad that I paid so much for hospital feel

Stayed in March 2020
Reviewed: February 18, 2020

William
Singapore
8.0

Very Good
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
I bought my breakfast voucher on front desk, when I go to restaurant on next day, but they inform me that I cannot having my breakfast here. this is awkward. I paid for my breakfast, but I can't grab any food, and no refund.
room

Stayed in January 2020
Reviewed: February 17, 2020

Alice
Australia
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 9 nights
- • Submitted from a mobile device
Needed Room service even is delivery from close food outlets. Also service by the pool. Rest was really good loved our stay
Everything was easy

Stayed in February 2020
Reviewed: February 17, 2020

Amirah
Singapore

2 helpful votes
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Great shortaway staycation

Stayed in February 2020
Reviewed: February 11, 2020

Mia
Qatar
9.0

Awesome
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
No catering for Halal
Friendly staff, great location

Stayed in February 2020
Reviewed: February 5, 2020

Ani
Brunei
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Pool envy - hard rock hotel’s pool was bigger, more fun for children
Location Close to everything

Stayed in December 2019
Reviewed: February 2, 2020

Kelvin
Australia

1 helpful vote
6.7

Pleasant
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
No onsite bar which is bizarre for a hotel. Overpriced for what you get
Nice pool Good location

Stayed in January 2020
Reviewed: January 28, 2020

Yu
Singapore
6.7

Pleasant
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
Nil
Nil

Stayed in December 2019
Reviewed: January 26, 2020

Tabrez
India
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
The room was nice and big.. it was well connected If u want to stay at sentosa

Stayed in December 2019
Reviewed: January 25, 2020

Muhammad
Singapore
6.0

Pleasant
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
Very dusty rooms
Easy excess

Stayed in January 2020
Reviewed: January 21, 2020

Deep
New Zealand

1 helpful vote
9.0

Awesome
- • Leisure trip
- • Family with young children
- • Stayed 5 nights
- • Submitted from a mobile device
Excellent Family room
Great location and facilities. Staff were very helpful.

Stayed in January 2020
Reviewed: January 19, 2020

Sophia
Singapore
2.5

“Double charged on hotel”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
No contact number which is ridiculous. I’m being double charged for my stay last weekend. Needed to call the hotel and realized there’s no number to call. This is ridiculous.
The hotel is old and poor customer service

Stayed in January 2020

Sleeps	Room Type
Max adults: 2. Max children: 1	Deluxe Double or Twin Room 1 king bed or 2 twin beds
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Deluxe Family Room 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Special Offer 2 - Deluxe Family Room with Multi Attractions Package 1 king bed and 1 bunk bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Special Offer - Deluxe Double or Twin Room with Complimentary F&B Dining Credits 2 twin beds or 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2. Max children: 1	Special Offer - Deluxe Family Room with Complimentary F&B Dining Credits 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Deluxe Family Triple Room 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Play, Dine & Stay - Deluxe Double Room or Twin Room with Complimentary S.E.A. Aquarium tickets for 2 and $40nett per night F&B Dining Credits 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Play, Dine & Stay - Deluxe Double Room or Twin Room with Complimentary Adventure Cove Waterpark tickets for 2 and $40nett per night F&B Dining Credits 1 king bed
Something went wrong – please try again later. Check-in date Check-out date Rooms Adults Children

0 - 2 years	Can use a crib when requested	FREE
0 - 2 years	Can use an extra bed when requested	S$ 82.39 per child, per night
3+ years	Can use an extra bed when requested	S$ 82.39 per person, per night

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