-The staff. They are friendly and attentive, all of them are willing to go extra miles to make your stay superb. -The garden is beautiful. -breakfast is good.

Somrat, Qatar

When we arrived they had us in a king room. We required two seperate beds. They upgraded us to a beach front suite for our entire stay. Beautiful! The only complaint I have is the beds in the suite. One very comfortable king bed and one 'not so comfortable' futon bed. The staff was outstanding and very friendly. The free afternoon treats by the pool was a nice addition. Also, kudos for keeping the beach area in front of resort very clean. Other areas on that beach not as nicely kept. The grounds around facility were gorgeous.

Brenda, Canada

Location is very comfortable; Staff was super pleasure and professional; Quit beautiful place

Alona, Israel

Great Location smack on Chaweng Beach. The place is more like personal cottages rather than rooms. Extremely green. Small quaint pool which overlooks the sea. Great clean rooms/cottages and bathrooms. Great for spending a couple of days of relaxing time. Breakfast is functional not extravagant. Staff are quite friendly. Every Thursday they have a fantastic fire twirler and barbecue on the beach

Prashant, India

Spent 6 nights. Amazing property and location. Staff very friendly. Requested upgrade was granted.

Rizwan, Canada

I cannot say enough good things about this hotel. Our favourite stay ever. Great location, great facilities and great food. The most remarkable however is the staff. They are all amazing. They make you feel so at home, are so helpful, and the affection they showed our baby was very heartwarming. Spending Christmas away from home We will never stay anywhere else again.

Hendrik, China

This is truly one of my favorite places to go anywhere. I returned here because I enjoyed it so much the first time. It is beautiful, relaxing and the staff are wonderful. They remembered us from the first time we stayed. The fact that so many people remembered us, including our housekeeper, says a lot about Banana Fan. It's not a rotating staff so they must be treated well. You can't make staff remember customers, but they did. They are genuinely welcoming. The grounds are just beautiful. It rained a good amount of my stay but I still enjoyed my time. Everything was so green. I looked forward to the breakfast every day. I did not want to leave.

Pharmer, United States of America

The room felt nice and sperate and private as the hotel is spread out. The bed sheets were very comfrotable. The air conditioner made the stay confortable. The staff made up our room perfectly everyday. The location was good not right in the busiest section of the beach but just a short walk with plenty of restaurants and shops nearby. The staff were friendly and helpful. The food at the hotel was very nice.

Catrina, Australia

Nice and friendly stuff, always smile. Great location, near the downtown, and remain quiet and cozy. 2-minute walk to the awesome beach. wonderful restaurant in the resort. It' s also easy to book various trips around and off Koh Samui.

Hanxian, China

Staff were so friendly. We have been going there for over 20 years since it opened

Richard, Singapore