Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in. If the credit card is not presented upon check-in, a new payment will be taken and the amount paid earlier will be refunded.

Depending on the type of credit card, the hotel will deduct the bank transaction fee automatically and does not accept any liability or responsibility for any cost incurred during the refund process. If you are booking on behalf of someone else, you must contact the property directly, using the contact details on your booking confirmation, to arrange for third-party billing.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Sareeraya Villas & Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

A damage deposit of THB 3,000 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.