• Mountain view
  • Garden
  • Pool 1 - outdoor
  • Free WiFi
  • Free parking
  • Bath
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping

Experience world-class service at Shangri-La Chiang Mai

Five-star Shangri-La Hotel offers luxurious accommodation with free wired internet in culturally-rich Chiang Mai, just 10 minutes' drive from Chiang Mai International Airport. A free-form pool and spa are available. Reflecting comfort and elegance, air-conditioned rooms feature beautiful Northern Thai decor and charm. Each comes with a flat-screen TV, DVD player and minibar. A pillow menu and feather duvets are also included. Shangri-La Chiang Mai is about 1.5 km from the famous Night Bazaar, Tha Pae Gate and Sunday Walking Street. It is about 2 km from Chiang Mai Railway Station. The hotel's signature CHI, The Spa provides private spa suites and relaxing beauty treatments. Guests can also exercise at the fitness centre, enjoy a game of tennis or arrange day trips at the tour desk. Kad Kafe serves a selection of all-day international dishes and a buffet breakfast spread. Authentic Szechuan and Cantonese dishes can be sampled at the chic and modern China Kitchen. Drinks can be enjoyed at Dhala Pool Bar while afternoon tea can be found at the Lobby Lounge. The hotel can also arrange vegetarian and Halal meals.

Couples particularly like the location — they rated it 8.8 for a two-person trip.

Shangri-La Chiang Mai has been welcoming Booking.com guests since 7 Dec 2009.
Hotel chain/brand:
Shangri-La Group

Property highlights

Situated in the best rated area in Chiang Mai, this property has an excellent location score of 8.8

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Vegetarian, Asian, American

Free private parking available on-site

Activities:

Tennis court

Fitness centre

Spa and wellness centre


Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
1 extra-large double bed
1 extra-large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
1 extra-large double bed
2 single beds
2 single beds
1 extra-large double bed
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Travel Sustainable Level 3
This property has told us they’re making large investments and efforts towards sustainability by taking steps that can have environmental and social impact. We’ve worked with experts including Travalyst and Sustainalize to create the Travel Sustainable programme – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.0
Facilities
8.6
Cleanliness
8.9
Comfort
9.0
Value for money
8.2
Location
8.8
Free WiFi
8.8
Select topics to read reviews:

See what guests loved the most:

  • Rahebul
    AustraliaAustralia
    Great people! Amazingly helpful with a big smile on their face.
  • Ser
    SingaporeSingapore
    Hotel services from all departments are great, and the process to check in and out is smooth and fast. Breakfast is good and the staff is friendly. The only issue is most of the people's not really understand English, so they may have to look into...
  • Natanael
    SwedenSweden
    Rooms are very nice. Horizon Club Lounge has got a good variety of food. Nice staff everywhere in the hotel.
  • Emad
    BahrainBahrain
    Welcoming staff, amazing breakfast, swimming poo l with slide and kids liked it, amazing view, comfy beds
  • William
    United KingdomUnited Kingdom
    Comfortable rooms, excellent staff, especially Nan in the bar.
  • Hilda
    SingaporeSingapore
    Everything went well . The check in staff gave us a warm welcome, especially the Horizon club staff. Highly recommend the horizon club and will ask for it again for my next stay.
  • Bharathan
    MalaysiaMalaysia
    Great breakfast buffet spread. Staff were obliging, helpful and polite. Good location, less than a 10 minute walk to the night market and nightlife. Rooms were comfortable.
  • David
    AustraliaAustralia
    Staff very friendly and helpful, went out of their way to help and ensure we had the best stay possible
  • Eccles
    AustraliaAustralia
    Everything from staffs, the room, the service, the location....
  • Hisham
    MalaysiaMalaysia
    Service, halal food section, courteous staff. Location of hotel.
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • We are family of 2 adults + 1 6y kid. dose Premier Double Room have sofa bed that can accommodate our kid? or do you provide extra bed for free?

    Dear Sir or Madam, We are pleased to confirm with you that hotel will provide one complimentary extra bed for child age below 11 years old . However i..
    Answered on 18 May 2022
  • Hi, I would like to ask the property, are they offer connecting rooms as (Suite and regular room) Thanks

    Dear Sir /Madam, Greeting from Shangri-La Hotel, Chiangmai! Regarding from your inquiry, please noted the hotel provide connecting room [1King/1Twi..
    Answered on 13 February 2021
  • Hi we are 2 adults and 2 children planning to stay. It gives me room options but looks like there is only one bed so where would the children sleep?

    Please inform you that we can provide one extra bed in all guest rooms and a complimentary extra happy for children below 12 years old. Alternative; o..
    Answered on 2 October 2021
  • What is you COVID policy - do you need to be fully vaccinated to stay here? My so who is 7 years old isn’t but whole family has had COVID months ago

    We not request vaccinated for the children 7 years old.
    Answered on 14 September 2022
  • Hi do you have rooms with balconies or verandas Thanks Lucy

    Dear Ms. Lucy. Thank you for contacting us. We do have a room with a balcony on the Club Floor [ small balcony] which can be assigned for HOZ Delux/H..
    Answered on 23 November 2021
  • Hi, We are a family of 4. 2 Adults, 1 Four years old and an infant less than 1 year old. We are visiting Chiang Mai in December and considering of st..

    Dear Sir /Madam, Please be inform that we can flexible your family stay together in 1 room on all room types. But for more convenience during stay, ..
    Answered on 7 November 2019
  • Still looking?

Property surroundings *

Restaurants
4 restaurants on site

  • China Kitchen
    • Cuisine
      Chinese
    • Open for
      Lunch
    • Ambiance
      Family friendly • Traditional
  • Dhala wine lounge (Temporary Closed)
    • Cuisine
      Italian • Thai • International
    • Ambiance
      Romantic
  • KAD KAFÉ
    • Cuisine
      Chinese • Indian • Japanese • Mediterranean • Thai • International • European
    • Open for
      Breakfast • Brunch • Lunch • Dinner
    • Ambiance
      Family friendly • Traditional
  • The Lobby Lounge
    • Cuisine
      International
    • Open for
      Breakfast • High tea • Cocktail hour
    • Ambiance
      Family friendly • Traditional • Modern

Resort facilities of Shangri-La Chiang Mai
Great facilities! Review score, 8.6

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Family rooms
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness centre
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
View
  • View
Outdoors
  • Outdoor furniture
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Activities
  • Happy hour
    Additional charge
  • Themed dinner nights
    Additional charge
  • Tennis equipment
    Additional charge
  • Water park
  • Kids' club
  • Table tennis
  • Children's playground
  • Tennis court
Living Area
  • Dining area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Telephone
Food & Drink
  • Coffee house on site
  • Fruits
  • Wine/champagne
    Additional charge
  • Kid-friendly buffet
  • Kid meals
    Additional charge
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Parking garage
  • Accessible parking
Reception services
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
    Additional charge
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Babysitting/child services
    Additional charge
Cleaning services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Carpeted
  • Lift
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Visual aids: Tactile signs
  • Emergency cord in bathroom
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Pool/beach towels
  • Pool bar
  • Sun umbrellas
Pool 2 - outdoorFree!
  • Open all year
  • All ages welcome
  • Plunge pool
  • Water slide
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness classes
  • Yoga classes
  • Fitness
  • Spa/wellness packages
  • Foot bath
  • Steam room
  • Spa facilities
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Water slide
  • Open-air bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Thai
  • Chinese

House rules

Shangri-La Chiang Mai takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
Free
Cot upon request
Free
3 - 11 years
Extra bed upon request
Free

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Shangri-La Chiang Mai accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property.

Full pre-payment of room and related charges is required at point of booking for stays between 22 December 2023 to 1 January 2024. This payment will not be refunded for cancellations or shortened stays, and not transferrable to alternate stay dates or for another guest, nor exchangeable for any form of hotel credit.

All guests staying at the hotel on the night of 31 Dec 2023 will be charged on a mandatory basis with a gala dinner supplement of THB 9,000 per adult and/or THB 4,500 per child (3–11 years old). The guest is required to pay an additional gala dinner fee when check in.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Water Slide is closed from Mon 28 Aug 2023 until Thu 28 Sept 2023

FAQs about Shangri-La Chiang Mai

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Shangri-La Chiang Mai offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Massage
    • Children's playground
    • Table tennis
    • Tennis court
    • Water park
    • Kids' club
    • Steam room
    • Happy hour
    • Tennis equipment
    • Personal trainer
    • Yoga classes
    • Swimming Pool
    • Spa facilities
    • Fitness/spa locker rooms
    • Spa/wellness packages
    • Themed dinner nights
    • Fitness classes
    • Open-air bath
    • Foot bath
    • Fitness

  • Shangri-La Chiang Mai has 4 restaurants:

    • The Lobby Lounge
    • Dhala wine lounge (Temporary Closed)
    • KAD KAFÉ
    • China Kitchen

  • The prices at Shangri-La Chiang Mai may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Shangri-La Chiang Mai is 1.5 miles from the centre of Chiang Mai. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Shangri-La Chiang Mai can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Asian
    • American

  • Check-in at Shangri-La Chiang Mai is from 14:00, and check-out is until 12:00.

  • Yes, Shangri-La Chiang Mai is popular with guests booking family stays.

  • Room options at Shangri-La Chiang Mai include:

    • Double
    • Twin
    • Suite

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Shangri-La Chiang Mai on this page.