We don't have a cancelation policy. However, we understand the COVID situation. If the bookings are canceled due to Thai official rules at least a couple of months before the arrival date, we are happy to make an exception.

All boats leave from Leam Sok, Trat, 30 min away from the town. There are 2 boats operating daily. Once you arrive on the island, all boats provide shuttle service to all resorts Boonsiri ferry: boonsiriferry,com Koh Kood Express: kokutexpress,in,th

Shantaa has 2 beaches inside our property. One is on the south and one is on the north side. Our beaches are dedicated to being common areas. All of our houses are located on higher ground the get better view. A short walk will get you to the beaches

Shantaa is in the process of making a contract with a hospital on the mainland. Unfortunately, the Koh Kood hospital is not yet able to do the PCR test on a daily basis. We will be able to offer the PCR test package once we are approved.

All boat companies provide shuttle service. The fee is already included in the tickets. Please tell the boat that you are going to Shantaa. They should direct you to the truck coming our way. Thank you very much.

The rate for a Shantaa Villa is quoted for 1-2 people. Extra-person is allowed with fee. Extra-person will be sharing the two existing queen-size beds in the bedroom.

Shantaa is not able to offer transfers between the mainland and Koh Kood. There are 2 boat companies that you take. They operate daily. We have some adjustments in our rooms. The calendar will be open soon.

Shantaa offers a refund only if our government closes the border, not allowing any new visitors to come, or imposes 14 days quarantine on all incoming guests with no exception. Other cases than the above should be covered by guests' insurance.

There is one condition that we allow refund/reschedule with no fee. It is when the government officially locks down the country again (no one gets in), we are happy to refund or reschedule your booking for as long as Thailand is locked down.

A Shantaa Villa has 2 queensize bed. If 2 people could share the same bed, 3 people is OK. The 3rd person is subjected to an extra person fee (not extra bed). Or the Shantaa Extra Sweet, it has 1 kingsize bed + 1 sofa bed (extra person fee required)

Shantaa is not able to offer the first night RT-PCR test. You might want to book a hotel in a city such as Bangkok. They offer 1st night RT-PCR. Unfortunately, we don't have info on this. But you can contact that hotel directly for more info.