Name: The Empress Hotel
Address: 199/42 Chang Klan Rd.,Chiang Mai, Chang Khlan, 50100 Chiang Mai, Thailand, 199/42 Chang Klan Rd.,Chiang Mai, Chiang Mai Province, 50100, Thailand
Price range: Prices for upcoming dates start at $65 per night (We Price Match)
Rating: 8.7

Room Info & Price Facilities House Rules Our Guests’ Experiences (1,150)

The Empress Hotel

This neighborhood is a great choice for travelers interested in shopping, night markets and street markets – Check location 199/42 Chang Klan Rd.,Chiang Mai, Chang Khlan, 50100 Chiang Mai, Thailand – This neighborhood is a great choice for travelers interested in shopping, night markets and street markets – Check location Great location - show map

Traveler photo of Chiang Mai by 南国的阳光

China · June 17, 2016

Lock in a great price for The Empress Hotel – rated 8.7 by recent guests!

to get started.

Breakfast option was excellent. Welcoming staff everywhere

Phil, United States of America

Seriousness, passion for service, professional and loving attitude. Best service in Chiangmai.

Kuhak, India

The location was ideal, quiet and about 5 - 10 minutes walk from the night markets and entertainment areas Sightseeing was very good and à variety of day trips provided enough options during the day, and good value. The hotel made my stay very enjoyable, Staff were pleasant, friendly and very attentive. A host of goodies provided by the hotel was very pleasing and helped to enjoy my stay more. Facilities at the hotel are very good, food and beverages good, all in all à first class Hotel. I will go back to the Empress.

Robert, United Kingdom

great stuff like in the old time of hotelier, very rich breakfast, very clean

Shmulik, Israel

Absolutely stunned by the level of service . We were constantly surprised by free gift baskets and a free complementary dinner and we only stayed there for 6 days. The free dinner was 7 courses including lobster and cognac with silver service . We kept on thinking we had been mistaken for someone else but no this is just the level of service they go to. The Hotel itself has a great pool ( poolside food and beverages) , sauna and gym and has beautiful cultural Thai artifacts in all foyers, rooms and even the lifts .

Peter, Australia

Staff was very thoughtfull, carefull, polite and concerned with our well being. They give us a free diner and also some free bags full of chocolats and sweets

Renato, Portugal

Location and Staff was amazing. Great welcome at hotel with courtesy upgrade. Transportation from airport to hotel only 100 THB. Ms Kai Sudaporn was very attentive with me and my family, one of the best Staff in Chiang Mai. We hope that we can return.

Travel4me, Belgium

The best hotel i gave booked on booking.com i will book again when in chiang maiwonderful hotel

David, Thailand

Great hotel, AMAZING staff. Kai (Supraporn) - The Front Office Manager Lady was fantastic and served us well. She always had a smile on her face and always enquired about our well-being ! Paul W was good too and helped us with different enquiries. We were surprised to see the fruit plate in our room when we checked in. After a few minutes, someone came to pass us a bag of cookies and fruit juice. Few days later, i had my birthday too and they delivered the cake right at 12:00 am to my room. They even wished me next day with smiling faces. As we stayed for over 5 nights, they offered us complimentary drop off to the airport which was another surprise for me. All in all, this is the best hotel in terms of Hospitality and service. Loved everything about this hotel and would highly recommend it and would definitely stay again! Chiang Mai is our favorite so far and The Empress was part of the reason! Thank you, Empress Hotel!

Junaid, Singapore

We got free up grade when we checked in, we also got a free 7 caurse dinner in the restaurant, a bag full of sweets, biscuits and drinks, and fresh fruit.

Andrew, United Kingdom

Staff

9.2

One of our top picks in Chiang Mai.

The Empress Hotel enjoys a quiet location in Chiang Mai, yet is a convenient 10-minute walk from the Night Bazaar. It has an outdoor pool, massage parlour, and 2 restaurants. Free WiFi is available.

Furnished in a modern Asian style, rooms feature a seating area by a floor-to-ceiling window. Each air-conditioned room has a TV with international channels and a minibar. En suite marble bathrooms have shower facilities.

Guests can relax in the sauna, or exercise in the fitness room. Other facilities include a business centre and a shopping arcade. The hotel also provides car or bicycle rental, concierge assistance, and 24-hour room service.

Buffet breakfast is served in Chao Nang Coffee Shop. Panda Palace offers Chinese specialities, while La Brasserie Grillhouse specialises in French dishes. Refreshments can be enjoyed at the poolside bar.

The Empress Hotel is a 20-minute drive from Chiang Mai International Airport. Two-way airport transfers are provided at an additional cost.

Chang Khlan is a great choice for travelers interested in shopping, night markets and street markets.

This is our guests' favorite part of Chiang Mai, according to independent reviews.

Couples in particular like the location – they rated it 8 for a two-person trip.

This property is also rated for the best value in Chiang Mai! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

The Empress Hotel has been welcoming Booking.com guests since Jul 5, 2010

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Most Popular Facilities

Free WiFi

Airport Shuttle

Outdoor Pool

Family Rooms

Free Parking

Non-Smoking Rooms

Good for couples – they rated the facilities 9 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Guests Love...

“wonderful staff”
114 related reviews

“excellent quality of food”
76 related reviews

“location was great”
67 related reviews

Great Food: Meals here are highly recommended!

Breakfast Info

Continental, Vegetarian, Gluten-free, Asian, American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free Parking Available On Site

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Rooms

Adults

Children

Fits	Room Type
	Deluxe Double or Twin Room 2 twin beds or 1 queen bed	Show prices
댴 Private bathroom Room Size: 344 ft² On a higher floor, this room is decorated in teak and silk. It has coffee/tea making facilities, bathrobes, and slippers. The bathroom has a bathtub and shower. Room Facilities: Tea/Coffee maker, Minibar, Shower, Bathtub, TV, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Refrigerator, Desk, Sitting area, Free toiletries, Toilet, Bathroom, Slippers, Satellite channels, Cable channels, Carpeted, Interconnecting room(s) available, Hardwood/Parquet floors, Wake-up service, Alarm clock, Electric kettle, Wardrobe/Closet, Pool view, Mountain view, City view, Upper floors accessible by elevator, Clothes rack, Toilet paper Free WiFi is available in all rooms. Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Superior Double or Twin Room 2 twin beds or 1 queen bed	Show prices
댴 Private bathroom Room Size: 344 ft² Decorated in a classic Northern Thai style, this room has satellite TV and a minibar. The marble bathroom has shower facilities. Room Facilities: Minibar, Shower, Bathtub, TV, Telephone, Air conditioning, Hairdryer, Radio, Refrigerator, Desk, Sitting area, Free toiletries, Toilet, Bathroom, Satellite channels, Carpeted, Interconnecting room(s) available, Wake-up service, Alarm clock, Wardrobe/Closet, Pool view, Mountain view, City view, Upper floors accessible by elevator, Toilet paper Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Executive Double or Twin Room 2 twin beds or 1 queen bed	Show prices
댴 Private bathroom Room Size: 344 ft² On the highest floor of the hotel, this spacious room features stylish Thai antiques, teak and silk décor and state-of-art entertainment system. Includes Executive privileges. Room Facilities: Tea/Coffee maker, Minibar, Shower, TV, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Refrigerator, Desk, Sitting area, Free toiletries, Toilet, Bathroom, Slippers, Satellite channels, Cable channels, Interconnecting room(s) available, Flat-screen TV, Sofa, Hardwood/Parquet floors, Wake-up service, Alarm clock, Dining area, Electric kettle, Wardrobe/Closet, Pool view, Mountain view, City view, Upper floors accessible by elevator, Clothes rack, Toilet paper , Walk-in Shower Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Family Suite 2 full beds and 1 king bed	Show prices
댴 Private bathroom Room Size: 1163 ft² This large family suite features 2 bedrooms connected by a living room and flat-screen TVs. Room Facilities: Tea/Coffee maker, Minibar, Shower, Bathtub, TV, Telephone, Air conditioning, Hairdryer, Bathrobe, Radio, Refrigerator, Desk, Sitting area, Free toiletries, Toilet, Bathroom, Walk-in closet, Slippers, Satellite channels, Cable channels, Carpeted, Interconnecting room(s) available, Flat-screen TV, Sofa, Wake-up service, Alarm clock, Dining area, Electric kettle, Executive Lounge Access, Wardrobe/Closet, Pool view, Mountain view, Additional bathroom, City view, Upper floors accessible by elevator, Clothes rack, Toilet paper , Walk-in Shower, Trash cans Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

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An Inside Look at The Empress Hotel

The Empress prides ourselves on unmatched service and our staff's ability to make our guests feel at home. We offer some of the best multinational breakfast spread in the country, and assure you that you will not leave disappointed with our accommodation.

The Empress Hotel takes special requests – add in the next step!

Area Info – This neighborhood is a great choice for travelers interested in shopping, night markets and street markets – Check location Great location - show map

Closest Landmarks

Art in Paradise Chiang Mai 0.1 miles
Anusarn Night Market 0.5 miles
Iron Bridge 0.6 miles
Tourism Authority of Thailand - Northern Office 0.7 miles
Mengrai Bridge 0.7 miles
Chiang Mai Night Bazaar 0.7 miles
Nong Hoy Market 0.9 miles
Chiang Mai Gate 0.9 miles
Naowarat Bridge 0.9 miles
Chiang Mai Gate Market 0.9 miles

Restaurants & Markets

Night Market Market 0.9 miles
Rimping Supermarket Supermarket 1.1 miles
Seven Eleven Supermarket 0.1 miles
Outside In Cafe Cafe/Bar 0 miles

Closest Airports

Chiang Mai Airport 2.3 miles
Lampang Airport 48 miles

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1 Restaurant On Site

Chao Nang

Menu: Buffet & À La Carte

Food: Thai, European

Open for: Breakfast, Brunch, Lunch, Dinner, High tea, Cocktail hour

6 Reasons to Choose The Empress Hotel

Manage your bookings online

1151 independent reviews

The staff speaks English

Booking is safe

One of our top picks in Chiang Mai

Facilities of The Empress Hotel Great facilities! Review score, 8.5

Outdoors

Sun Deck
Terrace
Grounds

Pool and Spa

Pool Bar
Outdoor Pool
Massage (additional charge)
Spa
Fitness Center
Sauna

Pets

Pets are not allowed.

Activities

Bicycle Rental (additional charge)

Food & Drink

Special Diet Meals (upon request)
Breakfast in the Room
Bar
Restaurant (à la carte & buffet)
Good Coffee!

Internet

Free! WiFi is available in all areas and is free of charge.

Parking

Free! Free public parking is available on site (reservation is not needed).

Front Desk Services

Lockers
Concierge Service
ATM On Site
Baggage Storage
Ticket Service
Tour Desk
Currency Exchange
Express Check-in/Check-out (additional charge)
24-Hour Front Desk

Entertainment & Family Services

Babysitting/Child Services (additional charge)

Cleaning Services

Daily Housekeeping
Ironing Service (additional charge)
Dry Cleaning (additional charge)
Laundry (additional charge)

Business Facilities

Fax/Photocopying (additional charge)
Business Center
Meeting/Banquet Facilities (additional charge)

General

Airport Shuttle (additional charge)
Shuttle Service (additional charge)
Designated Smoking Area
Air Conditioning
Shops (on site)
Car Rental
Packed Lunches
Souvenir/Gift Shop
Safe
Elevator
Honeymoon Suite
VIP Room Facilities
Family Rooms
Hair/Beauty Salon
Facilities for Disabled Guests
Non-Smoking Rooms
Newspapers (additional charge)
Room Service

Languages Spoken

Chinese
Thai
English

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Good to Know

Check-in

2:00 PM - 11:30 PM

Check-out

12:00 PM - 1:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 2 years stay free of charge in a crib.

All children under 6 years are charged THB 300 per night for extra beds.

Any additional older children or adults are charged THB 850 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Cards accepted at this property

Hover over the cards for more info.

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See the best hotels in Chiang Mai, based on 121,857 verified hotel reviews on Booking.com.

See all guest reviews for The Empress Hotel

Newest Reviews for The Empress Hotel

June 22, 2017

Happy
New Zealand
9.6

“Great hotel, great service, great price, but poor wifi.”
- • Business trip
- • Group of friends
- • Superior Double or Twin Room
- • Stayed 1 night
눉The wifi facilities were poor, very patchy, and kept disconnecting. Many of my colleagues found the same problem. If it was not for the poor wifi facilities, I would have given this hotel top marks.
눇Great location, very nice people, nice rooms, very nice food. I would happily stay again.
June 14, 2017

Roger
Australia
8.8

“Great hotel & food”
- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Back view from room was not great. Pool was a shallow pool chest high only.
눇Buffet breakfast very good. The best we have had on our holiday. Room was large and very nice.
June 10, 2017

Phil
United States of America

1 helpful vote
10

Exceptional
- • Business trip
- • Solo traveler
- • Deluxe Double or Twin Room
- • Stayed 4 nights
눇Breakfast option was excellent. Welcoming staff everywhere
June 8, 2017

Anonymous
Singapore
7.9

“Happy and Satisfied.”
- • Leisure trip
- • Group of friends
- • Superior Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉Must re-connect wifi each time we get to room.
눇Friendliness of staff.
June 7, 2017

Roger
Singapore
10

“Front Office Manager (KAI) is excellence.”
- • Leisure trip
- • Group of friends
- • Superior Double or Twin Room
- • Stayed 3 nights
눉Communicate in English.
눇The bed is comfortable .
June 6, 2017

Anonymous
Greece
10

“The hotel was lovely, very comfortable and close to everything The staff are all very helpful and sm”
- • Leisure trip
- • Group of friends
- • Deluxe Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Nothing
눇I love all thing
June 2, 2017

Kuhak
India
10

Exceptional
- • Business trip
- • Solo traveler
- • Executive Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇Seriousness, passion for service, professional and loving attitude. Best service in Chiangmai.
May 30, 2017

Roger
Thailand
9.2

“Good value”
- • Leisure trip
- • Group of friends
- • Executive Double or Twin Room
- • Stayed 14 nights
- • Submitted from a mobile device
눉Midges in bar area
눇Book executive room and get lots of extras
May 30, 2017

Robert
United Kingdom

4 helpful votes
10

“The Empress is aptly named”
- • Leisure trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉The only thing that was à little bit off was the Wi-Fi.
눇The location was ideal, quiet and about 5 - 10 minutes walk from the night markets and entertainment areas Sightseeing was very good and à variety of day trips provided enough options during the day, and good value. The hotel made my stay very enjoyable, Staff were pleasant, friendly and very attentive. A host of goodies provided by the hotel was very pleasing and helped to enjoy my stay more. Facilities at the hotel are very good, food and beverages good, all in all à first class Hotel. I will go back to the Empress.
May 28, 2017

Shmulik
Israel
10

“worth every baht!!”
- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
눇great stuff like in the old time of hotelier, very rich breakfast, very clean
May 27, 2017

Abdullah
Kuwait

4 helpful votes
7.5

“best place for comfort”
- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 4 nights
눇The general atmosphere of the hotel and the friendly spirit of the staff
May 25, 2017

Widie The Traveler
Indonesia

7 helpful votes
8.3

“an old but very nice hotel”
- • Business trip
- • Solo traveler
- • Superior Double or Twin Room
- • Stayed 4 nights
눉be careful not take the room slipper away from the room, because you have to pay for it...
눇the room was spacious. Although the Hotel is a little bit old but no question about its cleanliness. Breakfast is decent, more variety is appreciated. Thanks for the complimentary basket of fruit. The location is within walking distance to the night market/bazaar...
May 25, 2017

CGjames
United Kingdom
5.4

“An OK location, decoration needs to feel less like a Vegas 70's Casino”
- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
눉Ahead of booking I notified the Hotel that we were on our honeymoon and arrived to find we were booked into a doube room with 2 single beds at fixed positions either side of a nightstand which meant negotiating a room swap at the front desk. The Rooms were large but the Hotel felt very dated, interior decoration felt as though it was suck in the 1970's and lacked any Thai influence. O the facilities front the Swimming pool was hard to swim lengths in and was mostly very shallow.
눇The location of the Hotel was quite useful to reach areas such as the night Bazaar and was within walking distance of the walled part of Chiang Mai for exploring the Wats
May 22, 2017

Timothy
Canada
8.3

“Very good hotel, Pray for the staff though...”
- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
눉The staff seemed indifferent, not helpful, distant, and at breakfast a little like cattle herders.
눇Comfortable and clean, Its the second time my wife and I stayed at the Empress, each time celebrating our anniversary. Good breakfast, not excellent but good. Loved the sauna, also the pool was good.
May 22, 2017

Peter J Anderson
Australia
Age group: 55 – 64
10

“Never been so well looked after in 30 years of International travel.”
- • Leisure trip
- • Group of friends
- • Superior Double or Twin Room
- • Stayed 1 night
눉Felt so pampered . Made us feel special.
눇Absolutely stunned by the level of service . We were constantly surprised by free gift baskets and a free complementary dinner and we only stayed there for 6 days. The free dinner was 7 courses including lobster and cognac with silver service . We kept on thinking we had been mistaken for someone else but no this is just the level of service they go to. The Hotel itself has a great pool ( poolside food and beverages) , sauna and gym and has beautiful cultural Thai artifacts in all foyers, rooms and even the lifts .

The Empress Hotel, Chiang Mai (Thailand) Deals

The Empress Hotel

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

See availability Area Info – This neighborhood is a great choice for travelers interested in shopping, night markets and street markets – Check location Great location - show map

Closest Landmarks

Most Popular Landmarks

Restaurants & Markets

Closest Airports

Chao Nang

6 Reasons to Choose The Empress Hotel

See availability Facilities of The Empress Hotel Great facilities! Review score, 8.5

Outdoors

Pool and Spa

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

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Newest Reviews for The Empress Hotel

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Roger

Phil

Anonymous

Roger

Anonymous

Kuhak

Roger

Robert

Shmulik

Abdullah

Widie The Traveler

CGjames

Timothy

Peter J Anderson

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Area Info – This neighborhood is a great choice for travelers interested in shopping, night markets and street markets – Check location Great location - show map

Facilities of The Empress Hotel Great facilities! Review score, 8.5

Good to Know