Experience World-class Service at Twinpalms Phuket

Located 574 feet from Surin Beach, Twinpalms features spacious accommodations offering private terraces with lagoon pool views. It has a salt water pool and restaurants. Parking and Wi-Fi are free. Rooms and suites at Twinpalms Phuket feature cable TV and home entertainment system. Bathrooms come with rain showers. A fridge with a fully-stocked mini-bar is available. Certain rooms are provided with daily butler service. The resort’s Oriental Spoon Grill & Bar features both indoor and outdoor dining areas. It serves local and Western favorites and a variety of drinks. Facilities at Twinpalms include a fitness center and library. Palm Spa offers a range of relaxing spa services. A 24-hour reception is available. Surrounded by tropical gardens, Twinpalms Phuket is a 30-minute drive from Phuket International Airport and about 14 mi from Phuket Town. We’ll connect you to all of these stunning beaches by complimentary “Take me to” shuttle to all venues from 11am until late. Twinpalms Phuket is located near Surin Beach, Kamala Beach you will find our sister hotel, Shimmer Restaurant. Bang Tao Beach is home to Catch Beach Club, Kalido and the Lazy Coconut, all excellent dining and entertainment destinations." so guest can know that Catch Beach Club, Kalido and the Lazy Coconut are not in the hotel and have t o take 5 - 10 minutes by car. We just got the complain form guest and would like to get the refund because of the restaurants photo which misleading him that hotel is on the beach. Guests also assumed that the restaurants above are in resort but not. Only 3 dining venues are located in the resort: Oriental Spoon Restaurant, Wagyu Steakhouse and Pool Bar

Couples in particular like the location – they rated it 8.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Located in the top-rated area in Surin Beach, this property has an excellent location score of 8.4!

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Activities:

Fitness center

Golf course (within 2 miles)

Spa


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
1 twin bed
and
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.4
Facilities
9.1
Cleanliness
9.3
Comfort
9.3
Value for money
8.7
Location
8.4
Free WiFi
8.6
High score for Surin Beach
Select topics to read reviews:

See what guests loved the most:

  • Samir
    United Arab EmiratesUnited Arab Emirates
    Classy little property with a great gym, and I had a really good massage at the spa. Efficient staff, and great value.
  • Jenny
    United KingdomUnited Kingdom
    TwinPalms - Surin beach was fantastic. The biggest outdoor pool we came across during the whole of our Thai trip. The bar and breakfast menu was great. The gym was amazing - biggest gym we had come across too including steam and sauna. The free...
  • Alona
    UkraineUkraine
    Perfect place, food, service. Everything was on top. Only good feelings.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Hi, for guests required PCR test before flight, is it possible to be done at hotel? Thanks.

    You can sign in and access to make pre-appointment and prepayment for RT-PCR COVID-19 Test through www.thailandpsas.com. Our shuttle service is ava..
    Answered on 20 August 2021
  • Does this hotel have it's own private beach or beach front?

    No private beach belong to hotel while there is only 175 meters with 3 minutes walking to Surin Beach. All hotel rooms have no sea view or beach front
    Answered on 3 July 2021
  • Is there a shuttle service from the airport

    We can arrange a private transfer at THB 1500 per car per way (maximum 3 guests). Flight details required at least 2 days before arrival date.
    Answered on 3 July 2021
  • How can I get to the closest beach from the property?

    It's just only 175 minutes from hotel lobby to Surin Beach with approximately 3 minutes by walking
    Answered on 3 July 2021
  • Can we stay 3 at penthouse? And what is the pool depth and size ?

    The rate is based on 2 guests while 3rd person will be applied additional charge (depending on period of stay. The dept of the pool is 1.5 meters with..
    Answered on 3 July 2021
  • Hi, do you have your own beach?

    Only public beach available
    Answered on 3 July 2021
  • Still looking?

Area info

Restaurants
2 Restaurants On Site

  • Oriental Spoon Restaurant - Breakfast
    • Cuisine
      American • Thai
    • Open for
      Breakfast
    • Ambience
      Family-friendly • Modern
  • Oriental Spoon Restaurant - Dinner
    • Open for
      Dinner
    • Ambience
      Family-friendly • Modern

Resort Facilities at Twinpalms Phuket
Great facilities! Review score, 9.1

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Family rooms
  • Airport shuttle
  • Spa
  • Fitness center
  • 2 restaurants
  • Non-smoking rooms
  • Bar
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
Activities
  • Bicycle rental
    Additional charge
  • Beach
  • Golf course (within 2 miles)
    Additional charge
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Valet parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • CCTV in common areas
  • Key card access
  • Safe
General
  • Designated smoking area
  • Air conditioning
  • Car rental
  • Family rooms
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free!
  • Open all year
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Personal trainer
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Thai

House rules

Twinpalms Phuket takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card JCB Diners Club American Express Cash is not accepted Twinpalms Phuket accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Twinpalms Phuket of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about Twinpalms Phuket

  • Twinpalms Phuket offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Golf course (within 2 miles)
    • Couples' massage
    • Personal trainer
    • Fitness
    • Neck massage
    • Hand massage
    • Locker rooms
    • Bicycle rental
    • Foot massage
    • Head massage
    • Beauty services
    • Full-body massage
    • Facial treatments
    • Waxing services
    • Makeup services
    • Manicure
    • Pedicure
    • Body treatments
    • Body scrub
    • Body wrap
    • Beach
    • Spa facilities
    • Steam room
    • Swimming pool
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage

  • Room options at Twinpalms Phuket include:

    • Double
    • Suite
    • Family

  • The prices at Twinpalms Phuket may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Twinpalms Phuket is from 2:00 PM, and check-out is until 12:00 PM.

  • Twinpalms Phuket is 1,000 feet from the center of Surin Beach. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 650 feet from Twinpalms Phuket. All distances are measured in straight lines. Actual travel distances may vary.

  • Twinpalms Phuket has 2 restaurants:

    • Oriental Spoon Restaurant - Dinner
    • Oriental Spoon Restaurant - Breakfast