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Located 0.6 mi from Lubart’s Castle in Lutsk city center, this hotel features a spa center with a sauna and solarium. It offers a 24-hour reception and free WiFi and parking. Each unit at Hotel Complex Ukraine features a mini-fridge, cable TV and wardrobe. Bathrooms include a shower. Breakfast is served daily on site. The restaurant specializes in European and Ukrainian cuisine with an emphasis on meat dishes. Guests of the hotel can relax in the sauna, visit the solarium, as well as order a massage service. The property is 1148 feet from Saint Trinity Cathedral. Staff at the reception can also organize transfer to Lviv Airport, 93 mi away.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (9.5)

Breakfast Info

Continental

Free private parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
Quadruple Room
4 twin beds
or
2 twin beds
and
1 full bed
1 sofa bed
and
1 queen bed
2 twin beds
or
1 queen bed
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Guest reviews

Categories:

Staff
9.2
Facilities
8.4
Cleanliness
8.7
Comfort
8.5
Value for money
8.4
Location
9.5
Free Wifi
8.5
Select topics to read reviews:

Guests who stayed here loved

  • Diane
    United States of America United States of America
    Right in the heart of Lutsk and the room we stayed in was very pleasant. Nice breakfast included.
  • Robert
    Germany Germany
    Excellent location in the heart of Lutsk, shopping mall with restaurants is next to the hotel, and the lady at the reception ( Alina), spoke an excellent English and was very helpful.
  • Marcus
    Germany Germany
    Central location in Lutsk. Excellent base to explore the city. Friendly staff. I had an early departure and they provided a lovely breakfast box.

Hotel area info

Restaurants
1 Restaurant On Site

  • Ресторан #1

    No additional info available

Amenities of Hotel Complex Ukraine
Great facilities! Review score, 8.4

Most popular amenities
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Room service
  • Facilities for disabled guests
  • Restaurant
  • Family rooms
  • Bar
Pets
Pets are allowed on request. Charges may apply.
Activities
  • Casino
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
Wifi is available in all areas and is free of charge.
Parking
Free private parking is available on site (reservation is not needed).
  • Street parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • German
  • English
  • Spanish
  • Polish
  • Russian
  • Ukrainian

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

House rules
Hotel Complex Ukraine takes special requests – add in the next step!

Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 7 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
4 - 14 years
Extra bed upon request
UAH 400 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
Accepted payment methods
VisaMastercardCash

The fine print
Must-know information for guests at this property

Please note that early check-in (from 5:00 to 12:00) and late check-out (from 13:00 to 24:00) are available at an extra charge of 50% of the room rate.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

FAQs about Hotel Complex Ukraine

  • Check-in at Hotel Complex Ukraine is from 2:00 PM, and check-out is until 12:00 PM.

  • Hotel Complex Ukraine is 1,300 feet from the center of Lutsk. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Hotel Complex Ukraine can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental

  • Hotel Complex Ukraine offers the following activities/services (charges may apply):

    • Casino

  • Hotel Complex Ukraine has 1 restaurant:

    • Ресторан #1

  • Room options at Hotel Complex Ukraine include:

    • Twin/Double
    • Suite
    • Single
    • Quad
    • Family

  • The prices at Hotel Complex Ukraine may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Hotel Complex Ukraine is popular with guests booking family stays.