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Hotel Ace Hotel Chicago
311 North Morgan Street, West Loop, Chicago, IL 60607, United States of America – Excellent location – show map
Excellent location – rated 9.4/10! (score from 143 reviews)
Real guests • Real stays • Real opinions
Check out time is awesome and the staff are super friendly
United States of AmericaIt’s hard to beat Ace. This hotel could probably be one of the best hotels I have stayed in the United States. Staff is overly friendly, rooms are cozy and right next to Google. Time Out restaurants right around the corner. Couldn’t be better!
GermanyClean comfy modern mellow music and full of young people working on computers in lobby
United States of AmericaFun, cute boutique. Great restaurant attached to it. Staff was super friendly
United States of AmericaGreat location, the staff was amazing. We told them we were visiting for our anniversary and they sent us a free bottle of wine
United States of AmericaRooftop bar super cool but would’ve be been better if food offered after 11
United States of AmericaThe staff were amazing, food was great, and hotel is attached to best coffee shop in Chicago. Loved the diversity and LGBTQ friendly space. Rooms are amazing - most quiet and cool use of space ever!
United States of AmericaGot a great rate and an upgrade to the loft suite. A great combination that I really appreciated. The room was fantastic, bathroom bigger than some hotel rooms! As well the location is great, next to all the action on Fulton and Randolph.
United States of AmericaInspire your creativity! Sleep well and enjoy the location close to great restaurants in the west loop
United States of AmericaThe hotel offers what is required to have a satisfactory stay.
United States of America
Ace Hotel Chicago
- What guests loved the most:
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Gabriela
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Patrik
Germany
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Sally
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Jennifer
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Nathan
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Lisa
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Stand4justice
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Rvchi
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Sharon
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James
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Extra health & safety measures
Located among the bustling restaurant scene in the city’s West Loop neighborhood, this downtown Chicago hotel features on-site dining, a rooftop lounge and garden and contemporary guest rooms with free WiFi.
Adorned with original locally-made artwork, every modern room at Ace Hotel Chicago provides a flat-screen TV, Bluetooth radio and fully-stocked mini-bar. Select rooms also include a turntable with a selection of vinyl records.
Guests can get a taste of the neighborhood at City Mouse Chicago, which features an outdoor patio serving inventive American fare for brunch, dinner and dessert. Nightly entertainment can be enjoyed at the hotel’s rooftop bar, Waydown.
A 24-hour fitness center, 24-hour front desk and in-room dining services are all available on-site for guest convenience. Valet parking services are also offered.
United Center is 1.2 mi away from the hotel. Millennium Park and Michigan Avenue’s Magnificent Mile are both a 10-minute drive away.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.6 for two-person stays.
ATM: Need cash? This property has an ATM on site.
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Restaurant Girl & the Goat0.4 miles
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Restaurant Au Cheval0.4 miles
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Midway International Airport8.3 miles
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Chicago O'Hare International Airport14.4 miles
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Retry3 reasons to choose Ace Hotel Chicago
Why book with us?
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Amenities of Ace Hotel Chicago Great facilities! Review score, 9.1
Most popular amenities
Outdoors
- Outdoor fireplace
- Outdoor furniture
- Terrace
Pets
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Pets are allowed. Charges may apply.
Activities
- Live music/Performance Additional charge
- Temporary art galleries
Food & Drink
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Bar
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Parking garage
- Street parking
- Secure parking
Private parking is possible on site (reservation is not needed) and costs $55 per day.
Services
- Daily housekeeping
- Private check-in/out
- ATM on site
- Baggage storage
- Express check-in/out
- Dry cleaning Additional charge
- 24-hour front desk
- Meeting/Banquet facilities Additional charge
Front Desk Services
- Invoice provided
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
- 24-hour security
- Safe
General
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Safety features
- Face masks for guests available
- Process in place to check health of guests
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Guest accommodation sealed after cleaning
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- Delivered food covered securely
- Breakfast to-go containers
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Ace Hotel Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note, a refundable deposit will be pre-authorized at the time of booking.
Mini-bar is available upon request
Breakfast will be grab-and-go only until 31 October 2020.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
