“EXCELLENT LOCATION , SPACIOUS ROOMS , BREAKFAST AND RESTAURANT OPTIONS VERY GOOD , HIGHLY RECOMMENDED , THIS WAS THE 4TH TIME STAYING AT THIS HOTEL , NEVER FAILS , STAFF FRIENDLY AND HELPFUL”“”

“Good location and good sized rooms which was just right for a small family vacation in NYC. Comfortable and unobtrusive staff who are always happy to help.”“0”

“Staff has been very willing to help. I would stay there again. We booked "big bus tour" from the front desk including 2 additional items. Unfortunately when we arrived at the stop, we were directed to go their office at Madam Tussaud because these 2 additional items could only be printed there, which is about 20 mins walk. It took us 1 hour to get it done and another 40 mins queuing for the bus from there. By the time we were in the bus, it was already about 2 hours after we left the hotel. New York had the record hot days that week and the bus had NO aircon, surprisingly and totally unexpected. We feedback the front desk after we got back to hotel and they were so sorry to hear that. In the end, the front desk managed to refund the full amount for us.”“0”

“Excellent hotel Fantastic location in the heart of the city The service of the staff is great - every request is answered positively and with a smile The room was lovely with a spectacular view of the city In short - a great experience - highly recommended”“0”

“Amazing views of the city, especially from the rooms on 5th ave. Staying at the Andaz really gives you the feeling of being at the heart of Manhattan. Large, airy rooms. Very helpful and obliging staff. Probably the most comfortable hotel beds on the market. The free mini-bar (water and soft drinks) is a nice touch, so is the footbath after a long day walking around the city. Andaz 5th ave. is our hotel of choice in Manhattan, we have been coming back every year for 5 years now.”“0”

“The Andaz team were amazing. Everyone we came across at the hotel couldn’t have been more helpful. They gave useful information on where to visit/restaurants etc. Offered us bottles of water when we arrived back at the hotel after a day out in 30 degree temperatures. Room had fantastic views, was well designed with a bright and airy feel. Good gym too. Location was perfect.”“0”

“Great room with good space and a big bathroom. Everything was amazing. We didn’t hear loud noises despite the central location of the hotel ! ”“0”

“The design of the hotel is outstanding. the location in central.”“0”

“Nice terrace suites. Excellent location. Friendly staff.”“0”

“Great location, cleanness and kind staffs. Breakfast as well.”“0”