Name: Best Western Genetti Hotel & Conference Center
Address: 77 E Market St , Wilkes-Barre, PA 18701, United States of America, 77 E Market St, Pennsylvania, PA 18701, USA
Price range: Prices for upcoming dates start at $79 per night (We Price Match)
Rating: 8.5

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (149)

Hotel Best Western Genetti Hotel & Conference Center

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step.

77 E Market St , Wilkes-Barre, PA 18701, United States of America –

Traveler photo of Wilkes-Barre

May 31, 2016

Lock in a great price for Best Western Genetti Hotel & Conference Center – rated 8.5 by recent guests!

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Room was nice and breakfast beyond that nothing was good staff treated you horrible. I will never stay here again. I will pay more money and stay else where.

Bryan, United States of America

I liked the decor and cleanliness, and the attentiveness of the staff - very customer focused. My wife thought the bed was very comfy, and the fresh clean smell of the non-smoking room. Sadly, we have booked with other hotels in our travels that had very foul smelling "non-smoking" rooms - i.e. they tried to mask the smell of someone having smoked in the room.

Troy, United States of America

The breakfast was amazing. The eggs were fluffy, the bacon perfectly crisp, real potato home fries. I felt like I was eating in a restaurant. The front desk staff super friendly and helpful!

Pedro, United States of America

Great staff. Walking distance to town center and college. Good breakfast.

Leyla, United States of America

Staff was friendly and helpful. Room was quite acceptable. The breakfast was exceptional.

Tom, United States of America

I liked how the room was very clean and organized. I also liked that they had over the counter medicine which came in handy!

Jenny, United States of America

Breakfast buffet was fresh, delicious and most importantly there was something for everyone.

Susan, United States of America

The Oyster served us a delightful dinner! The room was clean and comfortable. We had a relaxing stay.

Mike, United States of America

The entire stay was wonderful- from check-in to check-out. Parking was easy, the hotel staff were extremely friendly and helpful, the rooms were clean and comfortable, and the free breakfast was fantastic. The hotel was also within a short walk from the Kirby Theater where we were seeing a show.

Michelle, United States of America

Such friendly staff made me and my daughter feel very welcomed. Breakfast was included. We were attending show at FM Kirby Center and the proximity cannot be beat. Would definitely stay here again .

Deb, United States of America

9.1

Free WiFi
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Great check-in experience
Great check-in experience
Great check-in experience
Great check-in experience
Great check-in experience
Great breakfast
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds
Very comfy beds

What guests loved the most:
“Room was nice and breakfast beyond that nothing was good staff treated you horrible. I will never stay here again. I will pay more money and stay else where.”

Bryan United States of America
“I liked the decor and cleanliness, and the attentiveness of the staff - very customer focused. My wife thought the bed was very comfy, and the fresh clean smell of the non-smoking room. ”

Troy United States of America
“The breakfast was amazing. The eggs were fluffy, the bacon perfectly crisp, real potato home fries. I felt like I was eating in a restaurant. The front desk staff super friendly and helpful!”

Pedro United States of America
“Great staff. Walking distance to town center and college. Good breakfast.”

Leyla United States of America
“Staff was friendly and helpful. Room was quite acceptable. The breakfast was exceptional.”

Tom United States of America
“I liked how the room was very clean and organized. I also liked that they had over the counter medicine which came in handy!”

Jenny United States of America
“Breakfast buffet was fresh, delicious and most importantly there was something for everyone.”

Susan United States of America
“The Oyster served us a delightful dinner! The room was clean and comfortable. We had a relaxing stay.”

Mike United States of America
“The entire stay was wonderful- from check-in to check-out. Parking was easy, the hotel staff were extremely friendly and helpful, the rooms were clean and comfortable, and the free breakfast was...”

Michelle United States of America
“Such friendly staff made me and my daughter feel very welcomed. Breakfast was included. We were attending show at FM Kirby Center and the proximity cannot be beat. Would definitely stay here again .”

Deb United States of America

Featuring free WiFi throughout the property, Best Western Genetti Hotel & Conference Center offers pet-friendly accommodations in Wilkes-Barre, 28 mi from Mount Pocono. The hotel has a seasonal outdoor pool, sun terrace and guests can enjoy seafood and steaks at Oyster, the restaurant on the property or a drink at the bar. Free private parking is available on site.

Certain units feature a seating area for your convenience. You will find a coffee machine in the room. Extras include free toiletries and a hairdryer. A flat-screen TV and DVD player are featured.

The property offers airport shuttle service at an additional charge as well as a Sundry shop.

Jim Thorpe is 27 mi from Best Western Genetti Hotel & Conference Center, while Scranton is 16 mi from the property. The nearest airport is Lehigh Valley International Airport, 47 mi from Best Western Genetti Hotel & Conference Center.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

This hotel is also rated as the best value in Wilkes-Barre! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Best Western Genetti Hotel & Conference Center has been welcoming Booking.com guests since Aug 9, 2016
Hotel Chain: Best Western

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Most Popular Facilities

Pet friendly

Free parking

Free WiFi

Non-smoking rooms

Swimming pool

Restaurant

Bar

Good for couples – they rated the facilities 8.5 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Guests love...

“friendly staff”
13 related reviews

“free breakfast”
6 related reviews

“amazing breakfast”
4 related reviews

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

American, Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free private parking available at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Best Western Genetti Hotel & Conference Center?

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3 reasons to choose Best Western Genetti Hotel & Conference Center

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Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Montage Mountain Ski Resort
13.5 miles
University of Scranton
16.1 miles

Restaurants & Markets

Wegmans Supermarket
1.5 miles
Rodano's Restaurant
0.1 miles
Franklins Cafe/Bar
0.1 miles
City Market and Cafe Market
0.1 miles
Cafe Toscana Restaurant
0.1 miles
Thai Thai Restaurant
0.1 miles

Natural Beauty

Harveys Lake Lake
17 miles
Rickett's Glenn Mountain
30 miles
Susquehanna River River
0.2 miles

Closest Airports

Wilkes-Barre/Scranton International Airport
10.4 miles
Lehigh Valley Airport
46.9 miles

What Travelers Love About This Location

“Location was great. Close to the theater. ”

Francisco

United States of America

9.5

“The entire stay was wonderful- from check-in to check-out. Parking was easy, the hotel staff were extremely friendly and helpful, the rooms were clean and comfo...”

Michelle

United States of America

“Such friendly staff made me and my daughter feel very welcomed. Breakfast was included. We were attending show at FM Kirby Center and the proximity cannot be be...”

Deb

United States of America

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1 Restaurant On Site

Oyster Restaurant

Food: American, Italian, Mediterranean

Open for: Breakfast, Lunch, Dinner

Menu: Buffet & À La Carte

House Rules Best Western Genetti Hotel & Conference Center takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! Up to two children under 16 years stay free of charge when using existing beds.

There is no capacity for extra beds in the room.

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Best Western Genetti Hotel & Conference Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note, the restaurant will be closed for a private event on 2018-01-27, 2018-03-17, 2018-09-22, respectively.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“I liked the decor and cleanliness, and the attentiveness of the staff - very customer focused. My wife thought the bed was very comfy, and the fresh clean smell of the non-smoking room. Sadly, we have booked with other hotels in our travels that had very foul smelling "non-smoking" rooms - i.e. they tried to mask the smell of someone having smoked in the room.”

Troy

“The breakfast was amazing. The eggs were fluffy, the bacon perfectly crisp, real potato home fries. I felt like I was eating in a restaurant. The front desk staff super friendly and helpful!”

Pedro

“The entire stay was wonderful- from check-in to check-out. Parking was easy, the hotel staff were extremely friendly and helpful, the rooms were clean and comfortable, and the free breakfast was fantastic. The hotel was also within a short walk from the Kirby Theater where we were seeing a show.”

“Such friendly staff made me and my daughter feel very welcomed. Breakfast was included. We were attending show at FM Kirby Center and the proximity cannot be beat. Would definitely stay here again . ”

See all guest reviews for Best Western Genetti Hotel & Conference Center

Newest Reviews for Best Western Genetti Hotel & Conference Center

Reviewed: December 5, 2018

Bryan
United States of America
2.5

Very Poor
- • Group of friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
That staff at the front desk were horrible and very disrespectful and mean spent and hour and twenty minutes to get checked in parking lot suck I wouldn't stay here ever again and I go to a lot of hotels and this was one of the worst I've ever stayed at and my 30 years.
Room was nice and breakfast beyond that nothing was good staff treated you horrible. I will never stay here again. I will pay more money and stay else where.

Stayed in December 2018
Reviewed: December 2, 2018

Leslie
United States of America
10

“Perfect”
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The best breakfast potatoes!

Stayed in December 2018
Reviewed: November 22, 2018

Troy
United States of America
10

“Your hotel was a lovely respite to a special trip into the area for a special evening.”
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
That we couldn't have stayed longer. The complimentary breakfast was okay, most items were good, but the oatmeal and cream of wheat were more soup-like than a hearty breakfast thickness. Also, the sausage links were "grey" versus being browned - thankfully the bacon was more in line with how a breakfast meat should be cooked.
I liked the decor and cleanliness, and the attentiveness of the staff - very customer focused. My wife thought the bed was very comfy, and the fresh clean smell of the non-smoking room. Sadly, we have booked with other hotels in our travels that had very foul smelling "non-smoking" rooms - i.e. they tried to mask the smell of someone having smoked in the room.

Stayed in November 2018
Reviewed: November 13, 2018

Francisco
United States of America
9.6

“Great town”
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Restaurant was closed
Location was great. Close to the theater.

Stayed in November 2018
Reviewed: October 31, 2018

Patrick
United States of America
Age group: 45 – 54
8.3

Very Good
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Kinda pricey.
Location

Stayed in October 2018
Reviewed: October 26, 2018

Sandy
United States of America
9.2

“Friendly staff, the breakfast was fresh cooked and everyone was willing to make your stay great.”
- • Business trip
- • Solo traveler
- • King Room - Non-Smoking
- • Stayed 3 nights
Many hotels will not allow you to take your breakfast to your room to eat it. I do not want to eat my breakfast in my dress clothes I am going to be wearing in front of customers all day. I watched a man one morning trying to eat his breakfast in a manner not at all comfortable, so he could avoid starting out his day with a spot on his tie. They allowed me to take my breakfast back to my room and eat it at the desk in my room while I was able to get some additional work done on my laptop. The WiFi is secured with a password also which made signing on more secure. Comfort Inns and those hotel chains have breakfast police, they only allow you to take a cup of coffee and a piece of fruit back to your room. The hotel is older and could benefit from some renovations but frankly the staff are dedicated, the service is great and the restaurant food smelled wonderful every night. Unfortunately, the restaurant menu for dinner had no choices for a person with a wheat allergy on a business account expense limit or I would have eaten there because the food smelled so wonderful. My stay was delightful and such a pleasant change from other popular hotel changes.

Stayed in October 2018
Reviewed: October 21, 2018

Pedro
United States of America
10

“Great Best Western experience.”
- • Leisure trip
- • Couple
- • Double Room with Two Double Beds - Disability Access/Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast was amazing. The eggs were fluffy, the bacon perfectly crisp, real potato home fries. I felt like I was eating in a restaurant. The front desk staff super friendly and helpful!

Stayed in October 2018
Reviewed: October 17, 2018

Cely
Philippines
7.5

“Very good”
- • Leisure trip
- • Couple
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Everything

Stayed in September 2018
Reviewed: October 7, 2018

איתיאל
Israel

3 helpful votes
7.9

Good
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 1 night
a bit old building. elevator did not function part of the time.
good breakfast. comfort room.

Stayed in September 2018
Reviewed: September 24, 2018

Leyla
United States of America
8.8

“College visit stay. ”
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 3 nights
- • Submitted from a mobile device
The facilities are showing their age.
Great staff. Walking distance to town center and college. Good breakfast.

Stayed in September 2018
Reviewed: September 18, 2018

Tom
United States of America
8.0

“The friendly staff, attractive faclities, and exceptional breakfast make this is good choice.”
- • Leisure trip
- • Group of friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
My wife and I were taking road trip with my wife's parents. We were thinking that the hotel was close to I-81. Since we arrive fairly late, there weren't a lot of places to eat where the hotel was located.
Staff was friendly and helpful. Room was quite acceptable. The breakfast was exceptional.

Stayed in September 2018
Reviewed: September 14, 2018

Rosemary
United States of America
10

Exceptional
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds - Disability Access/Non-Smoking
- • Stayed 1 night
nothing
The wonderful free breakfast - ease of parking

Stayed in August 2018
Reviewed: August 31, 2018

Anonymous
United States of America
7.5

Good
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The room had a bad strong odor.
The chef at the morning breakfast ,provided great service and did a great omelette.

Stayed in August 2018
Reviewed: August 21, 2018

Jenny
United States of America
5.0

Fair
- • Leisure trip
- • Couple
- • King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
I didn't like that my room didnt have enough lights and also how the room service ended at 10pm
I liked how the room was very clean and organized. I also liked that they had over the counter medicine which came in handy!

Stayed in August 2018
Reviewed: August 10, 2018

Terry
Canada
9.2

“I traveled to Wilkes-Barre to attend a family reunion and had a fabulous stay at Genetti's!”
- • Leisure trip
- • Solo traveler
- • Queen Room with Two Queen Beds
- • Stayed 4 nights
I don't like to see dust along the edges of the carpet.
The hot breakfast was fabulous, every single morning! It was a great addition to my stay. My room was very comfortable. Every staff member was accommodating, friendly, and helpful!

Stayed in August 2018

Sleeps	Room Type
	Double Room with Two Double Beds - Disability Access/Non-Smoking	Show prices
Start of dialog content This double room features a DVD player, microwave and seating area. Room Facilities: • Bathtub • Telephone • Air conditioning • Hairdryer • Refrigerator • Sitting area • Free toiletries • DVD Player • Toilet • Microwave • Heating • Carpeted • Interconnecting room(s) available • Flat-screen TV • Private entrance • Wake-up service • Alarm clock • iPod dock • Coffee machine • City view • Towels • Linens • Clothes rack Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Queen Room with Two Queen Beds	Show prices
Start of dialog content 댴 Private bathroom This double room has air conditioning, a sitting area and DVD player. Room Facilities: • Bathtub • Telephone • Air conditioning • Hairdryer • Iron • Radio • Refrigerator • Desk • Sitting area • Free toiletries • DVD Player • Toilet • Microwave • Private Bathroom • Heating • Carpeted • Interconnecting room(s) available • Private entrance • Wake-up service • Alarm clock • iPod dock • Coffee machine • City view • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room - Non-Smoking	Show prices
Start of dialog content This double room features a flat-screen TV, DVD player and air conditioning. Room Facilities: • Telephone • Air conditioning • Hairdryer • Iron • Radio • Refrigerator • Desk • Sitting area • Free toiletries • DVD Player • Toilet • Microwave • Heating • Cable channels • Bathtub or shower • Carpeted • Flat-screen TV • Private entrance • Wake-up service • Alarm clock • iPod dock • Wardrobe or closet • Coffee machine • City view • Towels • Linens • Clothes rack • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Queen Room - Disability Access 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom This double room has air conditioning, a sitting area and DVD player. The bathroom features handle bars and a roll-in shower. Room Facilities: • TV • Telephone • Air conditioning • Hairdryer • Iron • Radio • Refrigerator • Desk • Sitting area • Free toiletries • DVD Player • Toilet • Microwave • Private Bathroom • Heating • Carpeted • Private entrance • Wake-up service • Alarm clock • Wardrobe or closet • Coffee machine • City view • Upper floors accessible by elevator • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Suite with Hot Tub and Sitting Area - City View/Non-Smoking	Show prices
Start of dialog content Room Facilities: • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Suite	Show prices
Start of dialog content Room Facilities: • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Suite with Sofa Bed	Show prices
Start of dialog content Room Facilities: • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

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Hotel Best Western Genetti Hotel & Conference Center