Best Western Plus The Inn at Horse Heaven

259 Merlot Dr , Prosser, 99350-9533, United States of America – Excellent location – show map

Excellent location – rated 9.1/10! (score from 169 reviews)

Real guests • Real stays • Real opinions

8.7
Excellent
169 reviews

convenient, exceptional friendly and helpful staff, great breakfast selections

Robin United States of America

Loved the variety of breakfast choices. Good omelettes. So happy that it is a pet friendly hotel. Will definitely stay here again. Thank you.

Linda United States of America

The facility was very nice and clean. The staff were very nice and helpful. The free breakfast was fantastic! Omelet bar, oatmeal, waffles, scrabble eggs, sausage, baskets and gravy, fruit, yogurt, juice, coffee, tea....Our room was right next to the lobby door which squeaked with every use and the bed was so soft it hurt my back I had to sleep on the floor to stop the hurting. I realize that's a personal problem, just saying. But we.really like the place.

Robin United States of America

Breakfast was exceptional and the location near tasting rooms made our trip so much nicer

Julie United States of America

For the beds be more comfortable that's my only complaint.

Brenda United States of America

Great staff and clean facilities. The breakfast was the deal breaker for us. The omelettes and other fare were great and, most amazingly, there was enough staff to keep things well stocked and moving efficiently at breakfast.

Sharon United States of America

The Mary Jane was awesome! She was welcoming and made the check-in experience very smooth. She was knowledgeable and helpful, I hope if we stay there again she is there for me again!

Paul United States of America

The location is away from noise and people which we liked. The breakfast was a little bland but at least it was offered. The king size bed was wonderfully comfortable and whoever cleaned the room, we noticed her attention to detail. We really enjoyed the historical pictures of Prosser in the hallways. It added a sense of pride for the city and what people lived like while growing Prosser into what it is today. We liked the outdoor gazebo. Booking was simple, even I could do it. The staff was helpful and friendly. Thank you!!

Dena United States of America

Staff was very friendly and inviting. Our room was very clean and comfortable. Great king size bed. Breakfast was very good with many options. I had booked 2 nights, but we arrived earlier than we expected, so cancelled the second night with ease and the staff verified for me quickly.

Kathy United States of America

Very comfortable. Friendly staff. Excellent breakfast.

Pamela United States of America
8.7
Excellent
169 reviews
  • What guests loved the most:
  • “convenient, exceptional friendly and helpful staff, great breakfast selections”
    Robin Robin United States of America United States of America
  • “Loved the variety of breakfast choices. Good omelettes. So happy that it is a pet friendly hotel. Will definitely stay here again. Thank you.”
    Linda Linda United States of America United States of America
  • “The facility was very nice and clean. The staff were very nice and helpful. The free breakfast was fantastic!”
    Robin Robin United States of America United States of America
  • “Breakfast was exceptional and the location near tasting rooms made our trip so much nicer”
    Julie Julie United States of America United States of America
  • “For the beds be more comfortable that's my only complaint.”
    Brenda Brenda United States of America United States of America
  • “Great staff and clean facilities. The breakfast was the deal breaker for us.”
    Sharon Sharon United States of America United States of America
  • “The Mary Jane was awesome! She was welcoming and made the check-in experience very smooth. She was knowledgeable and helpful, I hope if we stay there again she is there for me again!”
    Paul Paul United States of America United States of America
  • “The location is away from noise and people which we liked. The breakfast was a little bland but at least it was offered.”
    Dena Dena United States of America United States of America
  • “Staff was very friendly and inviting. Our room was very clean and comfortable. Great king size bed. Breakfast was very good with many options.”
    Kathy Kathy United States of America United States of America
  • “Very comfortable. Friendly staff. Excellent breakfast.”
    Pamela Pamela United States of America United States of America

Categories:

  • Staff9.2
  • Facilities8.8
  • Cleanliness9.2
  • Comfort8.9
  • Value for money8.4
  • Location 9.1
  • Free WiFi7.9
High score for Prosser
8.7
Excellent
169 reviews
Categories:
Staff
9.2
Facilities
8.8
Cleanliness
9.2
Comfort
8.9
Value for money
8.4
Location
9.1
Free WiFi
7.9
High score for Prosser
Filters
Pet friendly
Indoor swimming pool
BBQ facilities
Free WiFi
Free parking
Air conditioning
24-hour front desk
Daily housekeeping
Non-smoking rooms
Safe

Best Western Plus The Inn at Horse Heaven is located in Prosser. The hotel provides an outdoor swimming pool, fitness center and a 24-hour front desk.

The nearest airport is Tri-Cities Airport, 32 mi from the hotel.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Best Western Plus The Inn at Horse Heaven has been welcoming Booking.com guests since Sep 25, 2019
Hotel chain/brand:
Best Western Plus

Show me more
Most popular amenities
Indoor swimming pool
Non-smoking rooms
Fitness center
Facilities for disabled guests
Free WiFi
Free parking
Family rooms

Property Highlights

Top Location: Highly rated by recent guests (9.1)

Breakfast Info

Continental, Full English/Irish, American

Free private parking

Saved to 14 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
1 king bed
1 queen bed
1 king bed
and
1 sofa bed
1 queen bed
1 king bed
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Guest reviews
Categories:
Staff
9.2
Facilities
8.8
Cleanliness
9.2
Comfort
8.9
Value for money
8.4
Location
9.1
Free WiFi
7.9
High score for Prosser
Select topics to read reviews:

See what guests loved the most:

  • Robin
    United States of AmericaUnited States of America
    “convenient, exceptional friendly and helpful staff, great breakfast selections”
  • Linda
    United States of AmericaUnited States of America
    “Loved the variety of breakfast choices. Good omelettes. So happy that it is a pet friendly hotel. Will definitely stay here again. Thank you.”
  • Robin
    United States of AmericaUnited States of America
    “The facility was very nice and clean. The staff were very nice and helpful. The free breakfast was fantastic! Omelet bar, oatmeal, waffles, scrabble eggs, sausage, baskets and gravy, fruit, yogurt, juice, coffee, tea....Our room was right next to...”
  • Julie
    United States of AmericaUnited States of America
    “Breakfast was exceptional and the location near tasting rooms made our trip so much nicer”
  • B
    Brenda
    United States of AmericaUnited States of America
    “For the beds be more comfortable that's my only complaint.”
  • Sharon
    United States of AmericaUnited States of America
    “Great staff and clean facilities. The breakfast was the deal breaker for us. The omelettes and other fare were great and, most amazingly, there was enough staff to keep things well stocked and moving efficiently at breakfast.”
  • Paul
    United States of AmericaUnited States of America
    “The Mary Jane was awesome! She was welcoming and made the check-in experience very smooth. She was knowledgeable and helpful, I hope if we stay there again she is there for me again!”
  • D
    Dena
    United States of AmericaUnited States of America
    “The location is away from noise and people which we liked. The breakfast was a little bland but at least it was offered. The king size bed was wonderfully comfortable and whoever cleaned the room, we noticed her attention to detail. We really...”
  • Kathy
    United States of AmericaUnited States of America
    “Staff was very friendly and inviting. Our room was very clean and comfortable. Great king size bed. Breakfast was very good with many options. I had booked 2 nights, but we arrived earlier than we expected, so cancelled the second night with...”
  • Pamela
    United States of AmericaUnited States of America
    “Very comfortable. Friendly staff. Excellent breakfast.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • How much is pet fee
    $20.00 per night.
    Answered on 27 June 2021
  • is there any way I can check in now.
    Yes, we have.
    Answered on 22 May 2021
  • do you have government rates?
    Yes We have the government Rates Monday-Friday
    Answered on 10 May 2021
  • Does king suite have recliner chair and a kitchen
    Yes Kitchen suite have the recliner chair.
    Answered on 24 February 2021
  • March 3 is my B-day. Could I possibly get a special breakfast or a birthday discount.
    Happy early birthday. we don't and a special discount for birthdays, over breakfast we are offering omelets made at home, burritos and sandwiches juic..
    Answered on 2 March 2021
  • Still looking?
Hotel area info *
Amenities of Best Western Plus The Inn at Horse Heaven
Great facilities! Review score, 8.8
Most popular amenities
Indoor swimming pool
Non-smoking rooms
Fitness center
Facilities for disabled guests
Free WiFi
Free parking
Family rooms
Bathroom
  • Toilet paper
  • Hairdryer
Outdoors
  • Picnic area
  • Outdoor furniture
  • Sun deck
  • BBQ facilities
Kitchen
  • Microwave
  • Refrigerator
Pets
Pets are allowed on request. Charges may apply.
Food & Drink
  • Coffee house on site
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is available at a location nearby (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Shallow end
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Fitness
  • Spa facilities
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Spanish
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Best Western Plus The Inn at Horse Heaven takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Carte Blanche Discover Diners Club American Express Best Western Plus The Inn at Horse Heaven accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Best Western Plus The Inn at Horse Heaven

  • Check-in at Best Western Plus The Inn at Horse Heaven is from 3:00 PM, and check-out is until 11:00 AM.

  • Best Western Plus The Inn at Horse Heaven offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Fitness
    • Spa facilities
    • Swimming pool

  • The prices at Best Western Plus The Inn at Horse Heaven may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Best Western Plus The Inn at Horse Heaven is 1.3 miles from the center of Prosser.

  • Room options at Best Western Plus The Inn at Horse Heaven include:

    • Suite
    • Apartment
    • Double

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Best Western Plus The Inn at Horse Heaven can enjoy a highly-rated breakfast during their stay (guest review score: 8.2).

    Breakfast option(s) include:

    • Continental
    • Full English/Irish
    • American

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Best Western Plus The Inn at Horse Heaven on this page.