Name: Kimpton Buchanan Hotel
Address: 1800 Sutter Street, San Francisco, CA 94115, United States of America, 1800 Sutter Street, California, CA 94115, USA
Price range: Prices for upcoming dates start at $178 per night (We Price Match)
Rating: 8.5

Room Info & Price
Facilities
House Rules
The Fine Print
Guest Reviews (717)

Kimpton Buchanan Hotel

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

1800 Sutter Street, San Francisco, CA 94115, United States of America –

Traveler photo of San Francisco

July 14, 2016

Lock in a great price for Kimpton Buchanan Hotel – rated 8.5 by recent guests!

to get started.

The rooms were a very good size and we had a great view from the 8th floor. The location was also very good, Golden Gate Bridge was within walking distance and there were some nice places to eat in the local area.

Rebecca, United Kingdom

Clean rooms and helpful staff. Fantastic restaurants in Filmore.

Jökull, Iceland

I think the location is okay, that's because Japantown is great neighborhood but not because of the hotel staff.

Yueying, United States of America

Location was in the middle of ( 2 blocks from) Japan center, walking distance to many stores and restaurants. This is the reason I stayed here. Staffs were nice and helpful also. The hotel parking was a self parking, so it allowed access to our car and in/out anytime as long as space was found. We shopped a lot, and it was so nice to be able to stop by the hotel to drop them off in our car as you continue exploring the area on foot. The hair dryer was one of the best of many hotel dryers I have used. Powerful but did not dry out my hair.

Weekend, United States of America

Everything was fantastic - lovely quiet location yet close to facilities and transportation network

John, United Kingdom

The bed was amazingly comfortable!! Such a good nights sleep! Housekeeping left our room spotless and stocked (we stayed for a week) and reception was welcoming and helpful. Great location as well!

Erin, United States of America

Typical city hotel but not worth the money, very noisy at night so hard to sleep

Stephen, United Kingdom

convenient location - very clean area of the city

Gottfried, United States of America

The location, despite not being in the very center, was equidistant from all the main attractions that the city has which made the Lyft fare very affordable. The public transportation (if you prefer to take it) leaves you and drops you just outside the door of the hotel. How cool is that? Since the hotel is in the Japanese town you are able to have truly great, high quality and affordable sushi two minutes walking from the hotel door. The hotel has a very generous `wine-free´policy. Every day from 5 to 6 they have free wine in the lobby. So if you are around that time while staying the Buchanan, you can enjoy the nice courtesy. The staff is friendly, efficient, kind and always trying to help. They have free water naturally flavored drinks ALL DAY =))) and also TEA. Very nice details !

Kristel, Ecuador

Staff exceptionally accommodating, friendly and you will love the 5pm wine hour. Great location near Filmore and the hotel staff recommended lots of places to try. King room bed is insanely comfortable!

Kelly, United Kingdom

Located in the heart of Japantown, Kimpton Buchanan Hotel features spacious accommodations and an on-site restaurant and bar. Offering boutique shops and cafes, San Francisco’s Fillmore District is 10 minutes’ walk away.

Decorated with Japanese art, the contemporary guest rooms at The Kimpton Buchanan are furnished with LDC flat-screen TVs with HD channels. Other room amenities include mini-refrigerators, a full size desk, a in-room safe and an in-room Keurig coffee machine.

Guests can enjoy on-site dining at the locally owned Moms Restaurant and Bar, featuring all-you-can-eat shabu shabu.

Guests of Kimpton Buchanan Hotel can discover Japanese restaurants, unique shops, sushi bars and more right outside the hotel’s front door. Watch a movie at the nearby Sundance Kabuki Cinema or take a bus downtown to Union Square, 1.1 mi away.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

This property is also rated for the best value in San Francisco! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Kimpton Buchanan Hotel has been welcoming Booking.com guests since Dec 26, 2007
Hotel Chain: Kimpton Hotels

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Most Popular Facilities

Parking

Pet Friendly

Non-smoking Rooms

WiFi

Fitness Center

On-site Parking

Bar

Good for couples – they rated the facilities 8.3 for two-person stays.

Guests Love...

“location was great”
61 related reviews

“wonderful staff”
32 related reviews

“very clean”
25 related reviews

“boutique style”

Top Location: Highly rated by recent guests (8.5)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

American

Private Parking Available On Site

Great area for shopping!

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Rooms

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Sleeps	Room Type
	King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² Picture windows overlooking the domed courtyard are featured in this room. A flat-screen satellite TV is also provided. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Queen Room with Two Queen Beds with City View 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² Offering city views, this room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • View • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • City view • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Queen Room with Two Queen Beds 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² This room features: - a sitting area - flat-screen satellite TV - a small fridge - free toiletries and a hairdryer Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room with City View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² Offering city views, this room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • View • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • City view • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Queen Room with Two Queen Beds with Balcony 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² Offering a balcony, this room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Balcony • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • View • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room with Balcony 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² Offering a balcony, this room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Balcony • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • View • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room with Patio 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² Offering a patio, this room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Patio • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Outdoor furniture • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room with Spa Bath 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 400 ft² Offering a spa bath, this room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Spa tub • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room with Patio - Disability Access 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² Offering a patio, this room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Patio • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Upper floors accessible by elevator • Entire unit wheelchair accessible • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Queen Room with Two Queen Beds and Patio 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² Offering a patio, this room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Patio • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Outdoor furniture • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Queen Room with Courtyard View 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² This room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • View • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room with Patio 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² This room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Patio • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Outdoor furniture • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	King Room with Courtyard View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² Offering a courtyard view, this room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • View • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Standard Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Room Size 325 ft² This air-conditioned room includes a flat-screen cable TV, an over-sized desk and guest bathrobes. Room Facilities: • Shower • Bathtub • Safe • Pay-per-view channels • TV • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Iron • Bathrobe • Radio • Desk • Ironing facilities • Free toiletries • Toilet • Private bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Alarm clock • iPod dock • Wardrobe/Closet • Upper floors accessible by elevator • Toilet paper Can you tell us what you'd like to see here? (We'll use your feedback to improve the information in this section) Enter your feedback Submit No thanks Thank you for your time Your feedback will help us improve this feature for all of our customers. Close We're sorry, but there was an error submitting your comment. Please try again. Retry Missing some information? Yes / No Brilliant! Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

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An Inside Look at Kimpton Buchanan Hotel

European linens. Discreet lighting. A connected workstation for when you can tear yourself away from the nearby boutiques and jazz clubs. All ensconced in a Zen-meets-Barbary Coast haven designed for some inspired nesting. All that is missing is you!

Area Info – Guests loved walking around the neighborhood!

Closest Landmarks

The Fillmore
0.2 miles
St. Mary's Cathedral
0.3 miles
The Regency Ballroom
0.5 miles
Mrs. Doubtfire House
0.6 miles
Full House House
0.7 miles
Herbst Theatre
0.7 miles
William Westerfeld House
0.7 miles
Painted Ladies
0.7 miles
War Memorial Opera House
0.8 miles
San Francisco City Hall
0.8 miles

Restaurants & Markets

State Bird Provisions Cafe/Bar
1 miles
Japantown Supermarket
1 miles
Japantown Market
1 miles
Mums Restaurant
0 miles

Closest Airports

San Francisco International Airport
12 miles
Oakland International Airport
12.3 miles
Mineta San Jose International Airport
40.1 miles

What Travelers Love About This Location

“Room was large and tastefully decorated with lots of nice touches like having a yoga mat. Close to Fillmore and walking distance from excellent breakfast spots without having to be in a touristy area.”

Brooklyn B

United States of America

“Great location right next to Filmore. easy access to the city by bus and uber.”

Dietmar

Germany

“Location of the hotel was good.”

geoff128

United States of America

Are you missing any information about this area?

Brilliant!

1 Restaurant On Site

Mums

Food: Japanese

Menu: À la carte

House Rules Kimpton Buchanan Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! Up to two children under 17 years stay free of charge when using existing beds.

One older child or adult is charged USD 20 per person per night in an extra bed.

Free! One child under 2 years stays free of charge in a crib.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Kimpton Buchanan Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please note: Self parking is available at the rate of 38 USD per night plus tax. Same for regular and oversize vehicles. The hotel no longer offers valet parking.

A refundable deposit of 1 night’s room/tax charges will be placed on guest credit card upon booking confirmation. Deposit is refundable if reservation is cancelled in accordance with the property’s cancellation policy.

Kimpton Hotels considers 5 or more rooms a group. Kimpton Hotels reserves the right to cancel 5 or more rooms booked online. Please contact the hotel directly if you are booking 5 or more rooms.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

See the best hotels in San Francisco, based on 221,842 verified hotel reviews on Booking.com.

See all guest reviews for Kimpton Buchanan Hotel

Newest Reviews for Kimpton Buchanan Hotel

Reviewed: August 7, 2018

Rebecca
United Kingdom

2 helpful votes
6.3

“An okay place to stay”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉The hotel is looking very tired and in need of redecoration.The air conditioning in tge bedrooms was also quite loud.
눇The rooms were a very good size and we had a great view from the 8th floor. The location was also very good, Golden Gate Bridge was within walking distance and there were some nice places to eat in the local area.

Stayed in August 2018
Reviewed: July 31, 2018

Jökull
Iceland

1 helpful vote
9.2

Awesome
- • Leisure trip
- • Couple
- • King Room with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
눇Clean rooms and helpful staff. Fantastic restaurants in Filmore.

Stayed in July 2018
Reviewed: July 24, 2018

Yueying
United States of America

2 helpful votes
5.0

“FRONT DESK STAFF is TERRIBLE. I don't recommand.”
- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 3 nights
눉I am having a terrible experience started by the first day I checked in here. I met a front desk guy with bursh cut hair, I am asking why should I charge for twice when I checked in, he answered me with a despise attitude saying that this si the problem you usually will have when you book our hotel within third-party service. But to be honest, without booking.com I won't even know about this hotel. And they also didn't take my laundry service request, the same front desk guy, refused my service request said they can't do that. FRONT DESK STAFF is TERRIBLE. I am not spending 2000 dollars for 3 night, and experience this terrible attitutde with my family. I'd suggest anybody who is considering staying in SF , DON'T Consider this place!!!
눇I think the location is okay, that's because Japantown is great neighborhood but not because of the hotel staff.

Stayed in July 2018
Reviewed: July 16, 2018

Anonymous
United States of America
7.5

“It was a great central location, clean and a had a lovely view.”
- • Leisure trip
- • Couple
- • King Room with Balcony
- • Stayed 2 nights
- • Submitted from a mobile device
눉Rooms were a little misleading in the pictures. The King suite bed looked like they had been replaced with smaller beds, because the side tables that were connected to the wall were about a foot and a half out from the bed. The restroom had a door on the exterior but not in the space separating the shower/ toilet from the sink area. Which made getting ready take a little longer.
눇The facility was really clean and staff was pleasant.

Stayed in July 2018
Reviewed: July 14, 2018

Weekend
United States of America
8.8

Excellent
- • Leisure trip
- • Group of friends
- • King Room with City View
- • Stayed 1 night
눉No microwave or coffee maker in the guest rooms. There are coffee station off the lobby, but the guests must come downstairs to drink their coffee in public. I like to enjoy morning coffee in bed while watching TV. There is no guarantee for the guest parking. First come first serve, and I heard there are only 24 spaces for the entire hotel guests. The staffs advised to use a near-by public parking, but there is no in/out privilege there. Also to note is that if your car is large and tall, it won't pass the parking gate.
눇Location was in the middle of ( 2 blocks from) Japan center, walking distance to many stores and restaurants. This is the reason I stayed here. Staffs were nice and helpful also. The hotel parking was a self parking, so it allowed access to our car and in/out anytime as long as space was found. We shopped a lot, and it was so nice to be able to stop by the hotel to drop them off in our car as you continue exploring the area on foot. The hair dryer was one of the best of many hotel dryers I have used. Powerful but did not dry out my hair.

Stayed in July 2018
Reviewed: July 9, 2018

cgy4ever
United States of America

1 helpful vote
5.4

Fair
- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 1 night
눉The hotel looks old.
눇Location

Stayed in July 2018
Reviewed: July 6, 2018

John
United Kingdom
10

“Would definitely comes back here”
- • Leisure trip
- • Couple
- • Standard Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Nothing
눇Everything was fantastic - lovely quiet location yet close to facilities and transportation network

Stayed in June 2018
Reviewed: June 29, 2018

Erin
United States of America
9.2

“We had a lovely stay and will stay there again.”
- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 7 nights
- • Submitted from a mobile device
눉I didn’t exactly care for the happy hour traffic going through the gym to get to the courtyard.
눇The bed was amazingly comfortable!! Such a good nights sleep! Housekeeping left our room spotless and stocked (we stayed for a week) and reception was welcoming and helpful. Great location as well!

Stayed in June 2018
Reviewed: June 26, 2018

Leo
United Kingdom
9.2

“Fantastic”
- • Leisure trip
- • Solo traveler
- • Standard Room
- • Stayed 7 nights
- • Submitted from a mobile device
눇Super hotel

Stayed in June 2018
Reviewed: June 21, 2018

Debbie
United Kingdom
9.6

“Very happy to stay there”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇Lovely staff and a calm atmosphere

Stayed in June 2018
Reviewed: June 15, 2018

Lindsay
United States of America
10

Exceptional
- • Leisure trip
- • Family with young children
- • King Room with City View
- • Stayed 4 nights
- • Submitted from a mobile device
눇Great hotel very happy

Stayed in June 2018
Reviewed: June 13, 2018

Stephen
United Kingdom
3.8

“Just ok”
- • Leisure trip
- • Couple
- • King Room with City View
- • Stayed 2 nights
- • Submitted from a mobile device
눉Noisy neighbour and noisy plumbing
눇Typical city hotel but not worth the money, very noisy at night so hard to sleep

Stayed in May 2018
Reviewed: June 13, 2018

Gottfried
United States of America
10

“great”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 3 nights
눉Entrance could have been easier for roller luggage
눇convenient location - very clean area of the city

Stayed in June 2018
Reviewed: June 11, 2018

Benjamin
United States of America
10

“Great locations and property. A few more amenities would be a nice addition.”
- • Leisure trip
- • Couple
- • King Room with Balcony
- • Stayed 1 night
눉No coffee in the room or robes.
눇The space in the room was fantastic.

Stayed in June 2018
Reviewed: June 11, 2018

Kristel
Ecuador

1 helpful vote
8.8

“7 days/6 nights. Affordable rate for a S.Fco staying.”
- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 6 nights
눉***When I opened the faucet for the hot water a very bad smell started to invade the bathroom. Like a sewer smell. Every single day... It was terrible and I had to wait loooong time till the smell leave the area. ***The decoration make the hotel look older than the infrastructure appear to be. The lobby is nice but the floor´s corridors are too dark and not so inviting with the decoration. A little creepy I might say. ***When I arrived with two big bags, trying to pull them down the stairs of the entrance, there was an employee cleaning; he just saw my mom and I struggle with the bags and he pretended he didn´t see us. So he didn´t even try to help neither saluted us. ***The inside restaurant is not that nice neither the meals despite the persons working here are kind. When it comes to a restaurant being kind is not enough, just a part of the pack. The place looks like a cheap restaurant and the oil smell and the tables decoration look like a one-star hotel instead of the type the Buchanan really is... Guys, you need to upgrade that restaurant and make it look better.
눇The location, despite not being in the very center, was equidistant from all the main attractions that the city has which made the Lyft fare very affordable. The public transportation (if you prefer to take it) leaves you and drops you just outside the door of the hotel. How cool is that? Since the hotel is in the Japanese town you are able to have truly great, high quality and affordable sushi two minutes walking from the hotel door. The hotel has a very generous `wine-free´policy. Every day from 5 to 6 they have free wine in the lobby. So if you are around that time while staying the Buchanan, you can enjoy the nice courtesy. The staff is friendly, efficient, kind and always trying to help. They have free water naturally flavored drinks ALL DAY =))) and also TEA. Very nice details !

Stayed in June 2018

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