Price for the room and area wasn't great.

Breakfast was good for a free breakfast. Staff throughout were very friendly and helpful. Price was ok but not a steal. We got a MUCH, MUCH nicer room in Pittsburgh using Hotwire for the same price. This room was fine for a one night stay.

Stayed in May 2022

On the first night we were there the elevator broke which forced us to do the stairs. Luckily we didn't get stuck in it or this review would have been 10x worse. We were only coming back so it was one time we had to do the stairs. On the next morning we went to breakfast and the elevator was working again. We packed everything up and went to the elevator and it was broken again. NOT a good time to break. We had very heavy luggage with us and several other items. The only way to get to check out was down 3 flights of stairs, which was impossible for us as my daughter had just had surgery and was not able to lift anything and I am older as well as disabled. This was not only irritating because we could not get our luggage down, but we had a family function to attend within a 1/2 hour of check out. Obviously we weren't going to make it on time. We searched for someone to help us with the luggage and could find no one until finally found the housekeeper Cara came along. The poor girl had only been there 3 days, and wasn't quite sure how to handle the situation, but she offered to help get the bags down the stairs for us and into the lobby. I don't know what we would have done without her help. She was so kind and helpful. She is definitely an employee that should be acknowledged for her customer service skills. Also, the lady that takes care of the breakfast helped us get the luggage into the car and should also be acknowledged. The other complaint was the tv in the room we were not able to get it to change channels. After several attempts we finally gave up and turned it off. There should be directions in the room how to operate it.

The location was very convenient to where we were visiting as well as to many restaurants and stores. The room was clean and had no odor. Parking was convenient and the breakfast was very nice and had many options.

Stayed in April 2022

Room and facilities were a little outdated. Breakfast was closed due to COVID... not the fault of the hotel.

My room was quiet . Bed was cozy. Staff was very friendly and accommodating.

Stayed in December 2021

1. Noisy wooden structure compared to others I have stayed that have concrete floors above & below. Seems like the people above me on the third floor were very active throughout the night. 2. Antique microwave. I haven't seen a microwave with an analog dial in 10-20 years. Although it did work, trying to warm something up for 30-60 seconds was difficult. 3. No movie channels that I could find, but nice TV. When I turned it on it said "no signal" on the screen. I had to use the remote to change to another HDMI input port. Probably would be a problem for technology challenged guests. 4. No Wi-Fi available that I could find, 5. 2 bottles of shampoo in bathroom. Would have expected 1 bottle of shampoo & 1 bottle of conditioner. There was body lotion and bath soap. 6. No matter how I placed the shower curtain, water from the shower leaked out onto the bathroom floor. The tiles on the bathroom floor are loose and need to be fixed as they rocked when you stepped on them. Also grout missing between tiles probably due to shower. 7. On the bedside table is a lamp with 2 light bulbs, each controlled by a single switch for each of the queen size beds. On the lamp are AC outlets, but they didn't work or worked intermittently as I left my cell phone plugged in, but found that it had not charged overnight.

1. Checkout time at noon was a plus! 2. AC/Heating unit worked great. 3. Refrigerator worked great. 4. Easy access to and from Rt. 80. 5, Close to fast food, McDonalds, etc. 6. I didn't use the iron & ironing board although they were available.

Stayed in November 2021

Although advertised with a hot tub on booking.com, the hot tub was permanently out of service. Indoor pool was too cold to use.

Room and location were great.

Stayed in October 2021

Breakfast

Location and room are pretty good, but breakfast can be improved

Stayed in October 2021

Price was more expensive than typical for this type of style, but stays were extremely expensive in the area that weekend.

Great location to see the most popular sites in Cuyahoga Valley National Park. The rooms are comfortable and it's nice they have a pool and fitness room (fitness room was being remodeled during our stay). The free breakfast is typical and decent, but would love to see more vegan options. The hotel is on the side of a major road, but our room was facing the other side, so it was quiet.

Stayed in September 2021

towels, pillows, shower, soap, breakfast, no mobile phone connections, slow internet.

clean room, location close to national park,tea & water available in lobby, basic breakfast available, friendly staff, cookies, comfortable bed, RV channels.

Stayed in October 2021

Linens had holes. Door handle falls off - interior handle

Close to training. Free parking

Stayed in October 2021