Name: Crowne Plaza Indianapolis-Dwtn-Union Stn
Address: 123 West Louisiana Street, Indianapolis, IN 46225, United States of America, 123 West Louisiana Street, Indiana, IN 46225, USA
Price range: Prices for upcoming dates start at $128 per night (We Price Match)
Rating: 8.9

Info & prices
Facilities
House Rules
The Fine Print
Guest Reviews (388)

Hotel Crowne Plaza Indianapolis-Dwtn-Union Stn

123 West Louisiana Street, Indianapolis, IN 46225, United States of America –

*9.2* Lucas Oil Stadium: only 5 minutes away! (1,350 feet by foot)

*9.3* Bankers Life Fieldhouse: only 6 minutes away! (1,550 feet by foot)

Lock in a great price for Crowne Plaza Indianapolis-Dwtn-Union Stn – rated 8.9 by recent guests!

to get started.

They did an excellent job at not cleaning with anything that had a scent and at removing everything from the room with scents. I had no issues with my Mast Cell Disease thanks to their attention to details.

Troy, United States of America

The hotel had a great deal of history with the Pullman cars and the ghosts. I enjoyed the stay very much.

Rob, United States of America

Checking in was awesome, everyone was very friendly and helpful. We were up in our room in no time. The room had everything that you need and the beds were very comfortable.

Laurie, United States of America

Beautiful building. Friendly staff. Location was great. Bedding was very comfortable.

Sharon, United States of America

Location, price and comfortable room. We got an upgrade to 2 queens. Location right by most restaurants.

Anna, United States of America

The nostalgia. Clean rooms. Statues r cool. Would love to stay in the train.

Danny, United States of America

I'd like to area in location the hotel was really nice to staff was great

Mary, United States of America

The atmosphere was great- room was nice and clean- bed was great

Valerie, United States of America

The history of the hotel. I loved staying in a hotel that had so much history to tell.

Coleen, United States of America

Did not have the breakfast, but love the location in downtown Indy. I stay there every time I come to Indy, close to good dining, Lucas Oil Stadium and Bankers Life Field House.

Terry, United States of America

9.3

Excellent location!
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
On-site restaurant
Highly rated for:
Very clean bathrooms
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
Highly rated for:
Great check-in experience
Highly rated for:
On-site restaurant
Highly rated for:
Great check-in experience
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant
Highly rated for:
On-site restaurant

What guests loved the most:
“They did an excellent job at not cleaning with anything that had a scent and at removing everything from the room with scents. ”

Troy United States of America
“The hotel had a great deal of history with the Pullman cars and the ghosts. I enjoyed the stay very much.”

Rob United States of America
“Checking in was awesome, everyone was very friendly and helpful. We were up in our room in no time. The room had everything that you need and the beds were very comfortable.”

Laurie United States of America
“Beautiful building. Friendly staff. Location was great. Bedding was very comfortable.”

Sharon United States of America
“Location, price and comfortable room. We got an upgrade to 2 queens. Location right by most restaurants.”

Anna United States of America
“The nostalgia. Clean rooms. Statues r cool. Would love to stay in the train.”

Danny United States of America
“I'd like to area in location the hotel was really nice to staff was great”

Mary United States of America
“The atmosphere was great- room was nice and clean- bed was great”

Valerie United States of America
“The history of the hotel. I loved staying in a hotel that had so much history to tell.”

Coleen United States of America
“Did not have the breakfast, but love the location in downtown Indy. I stay there every time I come to Indy, close to good dining, Lucas Oil Stadium and Bankers Life Field House.”

Terry United States of America

Stay in the Heart of Indianapolis –

Located in downtown Indianapolis, adjacent to the Indiana Convention Center, this historic hotel is within one of the country's first train stations. It has an on-site restaurant and spacious rooms.

Crowne Plaza Hotel Indianapolis Downtown offers air-conditioned furnished with a cable TV, work desk and coffee maker. Some rooms are set in a redesigned train car with décor featuring 1920s celebrities.

Indianapolis Downtown Crowne Plaza Hotel features contemporary amenities such as an indoor pool and well-equipped gym. Guests can use the hotel's free Wi-Fi.

123 West & Taggart's Restaurant at the Indianapolis Crowne Plaza serves traditional American cuisine all day. After dinner, guests can enjoy a drink in the hotel's sports-themed lounge.

Lucas Oil Stadium is one block from the Crowne Plaza and the Indianapolis Zoo is 1.5 miles away.

This property also has one of the top-rated locations in Indianapolis! Guests are happier about it compared to other properties in the area.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

This property is also rated for the best value in Indianapolis! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Crowne Plaza Indianapolis-Dwtn-Union Stn has been welcoming Booking.com guests since Jan 9, 2012
Hotel chain/brand: Crowne Plaza Hotels & Resorts

Missing some information?

Brilliant!

Most Popular Facilities

Parking

Free WiFi

Non-smoking rooms

Swimming pool

Family rooms

Bar

Good for couples – they rated the facilities 9.0 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Bookers love...

“friendly staff”
23 related reviews

“train station”
16 related reviews

“great place”
10 related reviews

Top Location: Highly rated by recent guests (9.3)

Breakfast Info

American, Buffet

Free WiFi

Private parking at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Crowne Plaza Indianapolis-Dwtn-Union Stn?

Check-in Date

Check-out Date

Rooms

Adults

Children

Sleeps	Room Type
	Standard Room 2 full beds or 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking Offering free Wi-Fi, this room includes a cable TV, desk, and a sitting area with an ottoman. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Double Room with Two Double Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Parking Offering free Wi-Fi, this room includes a cable TV, desk, and a sitting area with an ottoman. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Wardrobe or closet • Towels • Linens • Entire unit located on ground floor • Upper floors accessible by elevator • Entire unit wheelchair accessible • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Executive Queen Room with Two Queen Beds 2 full beds	Show prices
Start of dialog content 댴 Private bathroom Parking Offering free Wi-Fi, this room features a refrigerator and Executive Club Lounge access. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Two-Bedroom King Suite 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking Offering free Wi-Fi and cable TV, this spacious suite features a separate living room with a sofa bed. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Wake-up service • Alarm clock • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Traincar King 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking Offering unique train-car decor, this room features a flat-screen cable TV, sitting area, and a work desk. Free Wi-Fi is provided. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Sitting area • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • Wake-up service • Alarm clock • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Superior King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking This double room has air conditioning and CD player Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Wake-up service • Alarm clock • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Queen Room with Two Queen Beds 2 queen beds	Show prices
Start of dialog content 댴 Private bathroom Parking This double room features air conditioning, cable TV and CD player. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Wake-up service • Alarm clock • Wardrobe or closet • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Executive King Room 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking This double room has a CD player and air conditioning Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Interconnecting room(s) available • Flat-screen TV • Sofa • Wake-up service • Alarm clock • Wardrobe or closet • Towels • Linens • Entire unit located on ground floor • Upper floors accessible by elevator • Entire unit wheelchair accessible • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	King Room with Pool View 1 king bed	Show prices
Start of dialog content 댴 Private bathroom Parking This double room features air conditioning, cable TV and CD player. Room Facilities: • Tea/Coffee maker • Shower • Bathtub • Pay-per-view channels • TV • Telephone • Fax • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Iron • Radio • Refrigerator • Desk • Ironing facilities • Free toiletries • Toilet • Video • Private Bathroom • Heating • Satellite channels • Cable channels • Bathtub or shower • Carpeted • Guest bathroom • Flat-screen TV • Wake-up service • Alarm clock • Wardrobe or closet • Pool view • Towels • Linens • Upper floors accessible by elevator • Toilet paper Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	One Bed Poolside - Non-Smoking	Show prices
Start of dialog content Parking Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Two-Bed Poolside - Non-Smoking	Show prices
Start of dialog content Parking Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Two Bed Superior - Non-Smoking	Show prices
Start of dialog content Parking Free WiFi! Parking: Private parking is available on site (reservation is not possible) and costs USD 38 per day. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

6 properties in Indianapolis like Crowne Plaza Indianapolis-Dwtn-Union Stn were booked in the last 12 hours

3 reasons to choose Crowne Plaza Indianapolis-Dwtn-Union Stn

Why book with us?

Manage your bookings online

Booking is safe

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Convention Center Plaza
0.2 miles
Lucas Oil Stadium
0.3 miles
Bankers Life Fieldhouse
0.3 miles
Circle Centre Mall
0.3 miles
Hilbert Circle Theatre
0.4 miles
Monument Circle
0.4 miles
Indiana State Capitol
0.4 miles
Victory Field
0.5 miles
Indiana State Museum
0.5 miles
The Eiteljorg Museum
0.5 miles

Restaurants & Markets

St. Elmo's Steakhouse Restaurant
0.2 miles
Primanti Brothers Restaurant
0.2 miles

Closest Airports

Indianapolis International Airport
9.4 miles

What Travelers Love About This Location

“Great location downtown, next to the convention center (sky bridge) and the lively city center with lots of restaurants.”

Marcel

Netherlands

8.7

“The beautiful and unique design of this historic site turned hotel is wonderful to experience. The room was lovely, clean and comfortable. The staff were friend...”

Teresa

United States of America

9.5

“Great central location, the train bedrooms inside hotel are unique. Food was nice.”

Maria

Ireland

8.7

Are you missing any information about this area?

Brilliant!

2 Restaurants On Site

123 West Restaurant

Food: American

Menu: Buffet & À La Carte
Taggart's

Food: American

Menu: À la carte

House Rules Crowne Plaza Indianapolis-Dwtn-Union Stn takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! One child under 19 years stays free of charge when using existing beds.

There is no capacity for extra beds in the room.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Crowne Plaza Indianapolis-Dwtn-Union Stn accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Please be advised that parking is limited and based on availability.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

“They did an excellent job at not cleaning with anything that had a scent and at removing everything from the room with scents. I had no issues with my Mast Cell Disease thanks to their attention to details.”

Troy

“Checking in was awesome, everyone was very friendly and helpful. We were up in our room in no time. The room had everything that you need and the beds were very comfortable.”

Laurie

“Did not have the breakfast, but love the location in downtown Indy. I stay there every time I come to Indy, close to good dining, Lucas Oil Stadium and Bankers Life Field House.”

Terry

See all guest reviews for Crowne Plaza Indianapolis-Dwtn-Union Stn

Newest Reviews for Crowne Plaza Indianapolis-Dwtn-Union Stn

Reviewed: May 12, 2019

Anonymous
United States of America
5.4

Fair
- • Business trip
- • Solo traveler
- • 2 rooms
- • Stayed 4 nights
- • Submitted from a mobile device
Value and too noisy with the train passing underneath. Terrible.
Location

Stayed in May 2019
Reviewed: May 10, 2019

Marcel
Netherlands
Age group: 45 – 54
8.8

“No daylight in my room, at night the trains... Not as bad as it may sound, but not perfect either.”
- • Business trip
- • Group of friends
- • Executive King Room
- • Stayed 4 nights
I don't think a single room in the hotel has daylight. You have no clue what the weather is like and you always have to switch on the lights. The rooms are noisy, I could hear to much from my neighbour. At night, a number of trains are passing, which you can hear AND feel. The room comes standard with earplugs... I had the continental breakfast and is not too expensive, but unfortunately the quality is accordingly.
Great location downtown, next to the convention center (sky bridge) and the lively city center with lots of restaurants.

Stayed in May 2019
Reviewed: May 5, 2019

Amy
United States of America
7.1

Good
- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
was very expensive. Breakfast was not included. Front desk girl was not very helpful, she seemed annoyed when asked a question. The wrong bill was slipped under our door.
Loved the location! Great statues throughout!

Stayed in May 2019
Reviewed: May 4, 2019

Troy
United States of America
6.7

“Overall great experience with the exception of check-in.”
- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
I did not like that it took us nearly 45 minutes to log in because they didn’t show our reservations in the computer. They finally located them thanks to my printed copy of our reservations. Always carry a printed copy from the day you booked so that they have something to fall back on if things get hairy.
They did an excellent job at not cleaning with anything that had a scent and at removing everything from the room with scents. I had no issues with my Mast Cell Disease thanks to their attention to details.

Stayed in May 2019
Reviewed: May 3, 2019

Rob
United States of America
8.8

Excellent
- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
The hotel had a great deal of history with the Pullman cars and the ghosts. I enjoyed the stay very much.

Stayed in April 2019
Reviewed: May 2, 2019

Laurie
United States of America
9.6

“Comfortable and Great Staff”
- • Leisure trip
- • Group of friends
- • Standard Room
- • Stayed 1 night
The TV was confusing. It was hard to find a channel that didn't cost money. You would click on one from the menu and it would say it wasn't available.
Checking in was awesome, everyone was very friendly and helpful. We were up in our room in no time. The room had everything that you need and the beds were very comfortable.

Stayed in May 2019
Reviewed: May 1, 2019

Brent
United States of America
8.3

Very Good
- • Leisure trip
- • Group of friends
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The train rattled our room

Stayed in May 2019
Reviewed: May 1, 2019

Sharon
United States of America
7.9

Good
- • Leisure trip
- • Group of friends
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Walls are paper thin. Train noise in disturbing.
Beautiful building. Friendly staff. Location was great. Bedding was very comfortable.

Stayed in May 2019
Reviewed: April 28, 2019

Jerry
United States of America
8.8

“Excellent”
- • Family with young children
- • Standard Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room needs exhaust fan in bathroom.
Staying in a train room.

Stayed in April 2019
Reviewed: April 27, 2019

Anna Murphy
United States of America
10

Exceptional
- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
Nothing. It was awesome
Location, price and comfortable room. We got an upgrade to 2 queens. Location right by most restaurants.

Stayed in April 2019
Reviewed: April 26, 2019

Ainsley
United States of America
7.9

Good
- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted from a mobile device
Room was small.
Location to events downtown

Stayed in March 2019
Reviewed: April 21, 2019

Danny
United States of America
9.6

Exceptional
- • Leisure trip
- • Family with young children
- • Queen Room with Two Queen Beds
- • Stayed 1 night
- • Submitted from a mobile device
The nostalgia. Clean rooms. Statues r cool. Would love to stay in the train.

Stayed in April 2019
Reviewed: April 19, 2019

Anonymous
United States of America
9.2

“Outside of a few frustrating issues, we had a great stay. We would try the Crown Plaza again.”
- • Leisure trip
- • Family with young children
- • Standard Room
- • Stayed 3 nights
A false fire alarm in early morning, evacuation of building and ran close to being at first volleyball game in time. This happened at the same tourney in this hotel last year as well. I suspect kids are pulling it. Please put a camera on it, catch the person, and do something tp prevent this. Also, it took me four phone calls to get my resevations correct. Still, when I arrived to check in, it had me reserving three rooms, when I reserved two. While check in was a resonable time, I waited forever for a bell hop because no carts were available for me to take my own luggage up. With all this said, Mary French in reservtaions was super nice. I spoke with her during my first two reservation issues. Although we waited about 30 minutes, when the bell hop did take our luggage up, he was top notich.. In fact, overall, we found the staff to be very nice. We did find the shuttle to be extremely slow, waiting 40 minutes to be picked up at the Expo; we called twice. My husband has bad knees and he cannot walk the distance, even though it is relatively close. The shuttle service was one reason we chose the Crown. Having stayed at the Tru by Hillton next door, we found their shuttle service to be quick, friendly and efficient, and their shuttle serviced two hotels and the airport.
Nice property, great location. We like having a bar and restaurant in the hotel. Staff were friendly.

Stayed in March 2019
Reviewed: April 5, 2019

Mary
United States of America
10

Exceptional
- • Group of friends
- • Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was fine
I'd like to area in location the hotel was really nice to staff was great

Stayed in March 2019
Reviewed: April 5, 2019

Valerie
United States of America
7.5

Good
- • Leisure trip
- • Family with young children
- • King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Being booked right outside the pool; not upset- someone has to take those rooms :)
The atmosphere was great- room was nice and clean- bed was great

Stayed in March 2019

Hotel Crowne Plaza Indianapolis-Dwtn-Union Stn

Crowne Plaza Indianapolis-Dwtn-Union Stn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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Crowne Plaza Indianapolis-Dwtn-Union Stn

Stay in the Heart of Indianapolis –

Hotel surroundings – Guests loved walking around the neighborhood!

Facilities of Crowne Plaza Indianapolis-Dwtn-Union Stn Great facilities! Review score, 8.9

House Rules Crowne Plaza Indianapolis-Dwtn-Union Stn takes special requests – add in the next step!