Hotel Crowne Plaza Hotel Knoxville, an IHG hotel
401 West Summit Hill Drive, Knoxville, TN 37902, United States of America – Excellent location – show map
Excellent location – rated 9.5/10! (score from 674 reviews)
Real guests • Real stays • Real opinions
Beautiful building. Comfy beds. Comfy & clean bed linens. Nice little bar. Staff was incredible. Definitely would stay again.
United States of AmericaWe loved everything about our stay here. It was a beautiful lobby, nice bar, friendly staff, and easy check in. Rooms were nice and very clean, room service breakfast was perfect and the main kitchen lady was helpful and incredibly attentive. We loved our stay here. It was really a perfect place.
United States of AmericaClose to everything downtown; breakfast and host and server were very good; easy, secure, covered parking.
United States of AmericaWe decided we wanted to get a bite to eat and a drink from the bar and she had a few people In The bar but not a single clean table. we asked if someone was going to be cleaning the table. she was rude and said she was trying. She was working alone with no help but she didn’t have to be rude.
United States of AmericaGreat location near downtown shops and restaurants. You can walk to everything. Good food from the hotel restaurant. Full bar.
United States of AmericaReally liked the location. Close to downtown! Lisa at the front was phenomenal!! Parking was convenient. Came to see the UT campus.
United States of AmericaVery nice, and clean. Rooms nice size. Liked the lighted mirrors in the bathroom . Joann was super nice and helpful at check in
United States of AmericaThe very nice lady who brought us our room service - was so amazing - she even called and asked us if we need anything else. I think her name was Kat? I could be wrong - but she was really amazing! and I would recommend this hotel to everyone
United States of AmericaStaff was so helpful. We had good stay. We had 3 rooms amongst a group and the assisted every way possible.
United States of AmericaIn the heart of Knoxville. Very nice location. Very clean and comfortable.
United States of America
Crowne Plaza Hotel Knoxville, an IHG hotel
- What guests loved the most:
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Tina
United States of America
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Natalie
United States of America
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Patrick
United States of America
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Kristin
United States of America
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Susan
United States of America
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Katherine
United States of America
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Dawn
United States of America
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Powers
United States of America
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Wes
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Stephanie
United States of America
Stay in the heart of Knoxville – Excellent location – show map
One of our top picks in Knoxville. A 10-minute walk from the University of Tennessee and the Convention Center, this hotel features an on-site bar, indoor pool, and free in-room Wi-Fi.
The rooms at the Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided.
The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available.
Mahogany's restaurant is open for breakfast.The Library, a pub-style bar, is open for breakfast and in the evenings has a full-service bar.
The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 9.2 for two-person stays.
ATM: Need cash? This property has an ATM on site.
Top Location: Highly rated by recent guests (9.5)
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
American, Buffet
Parking available at the hotel
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Standard Room
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| Max adults: 4. Max children: 3 |
Double Room with Two Double Beds - Non-Smoking
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| Max adults: 4. Max children: 3 |
Queen Room with Sofa Bed - Non-Smoking
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| Max adults: 2. Max children: 1 |
King Room - Non-Smoking
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| Max adults: 2. Max children: 1 |
Executive King Room - Non-Smoking
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| Max adults: 4. Max children: 3 | ||||
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| Max adults: 2. Max children: 1 | ||||
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| Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Non-Smoking
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| Max adults: 4. Max children: 3 | ||||
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- Guests said the area is good for shopping
See what guests loved the most:
-
Tina
United States of America“Beautiful building. Comfy beds. Comfy & clean bed linens. Nice little bar. Staff was incredible. Definitely would stay again. ”
-
Natalie
United States of America
“We loved everything about our stay here. It was a beautiful lobby, nice bar, friendly staff, and easy check in. Rooms were nice and very clean, room service breakfast was perfect and the main kitchen lady was helpful and incredibly attentive. We loved our stay here. It was really a perfect place.” Read more
-
Patrick
United States of America
“Close to everything downtown; breakfast and host and server were very good; easy, secure, covered parking. ”
-
Kristin
United States of America
“We decided we wanted to get a bite to eat and a drink from the bar and she had a few people In The bar but not a single clean table. we asked if someone was going to be cleaning the table. she was rude and said she was trying. She was working alone with no help but she didn’t have to be rude. ” Read more
-
Susan
United States of America
“Great location near downtown shops and restaurants. You can walk to everything. Good food from the hotel restaurant. Full bar.”
-
Katherine
United States of America
“Really liked the location. Close to downtown! Lisa at the front was phenomenal!! Parking was convenient. Came to see the UT campus.”
-
Dawn
United States of America
“Very nice, and clean. Rooms nice size. Liked the lighted mirrors in the bathroom . Joann was super nice and helpful at check in ”
-
Powers
United States of America
“The very nice lady who brought us our room service - was so amazing - she even called and asked us if we need anything else. I think her name was Kat? I could be wrong - but she was really amazing! and I would recommend this hotel to everyone”
-
Wes
United States of America
“Staff was so helpful. We had good stay. We had 3 rooms amongst a group and the assisted every way possible. ”
-
Stephanie
United States of America
“In the heart of Knoxville. Very nice location. Very clean and comfortable.”
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About Crowne Plaza Hotel Knoxville, an IHG hotel
Welcoming Booking.com guests since Apr 1, 2011
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4 reasons to choose Crowne Plaza Hotel Knoxville, an IHG hotel
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One of our top picks in Knoxville
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Market Square0.1 miles
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East Tennessee History Center0.2 miles
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University of Tennessee Neyland Stadium0.9 miles
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Frank H McClung Museum1 miles
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Knoxville Municipal Stadium1 miles
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Thompson/Boling Arena1.1 miles
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University of Tennessee1.9 miles
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Knoxville Zoological Park2.7 miles
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Ijams Nature Center2.8 miles
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Knoxville Zoological Gardens3.2 miles
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Restaurant Tupelo Honey Cafe0 miles
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Restaurant Cafe 40 miles
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Cafe/Bar Preservation Pub0 miles
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Lake Fort Loudon Lake1 miles
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River Tennessee River1 miles
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McGhee Tyson Airport11.4 miles
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RetryMahogany's
Food: American
Open for: Breakfast, Dinner
Amenities of Crowne Plaza Hotel Knoxville, an IHG hotel
Great facilities! Review score, 9.0
Most popular amenities
Pets
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Pets are allowed. Charges may apply.
Food & Drink
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Electric vehicle charging station
- Parking garage
Public parking is possible on site (reservation is not possible) and costs $10 per day.
Front Desk Services
- ATM on site
- Baggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Safe
General
- Pet bowls
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Gift shop
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Auditory guidance
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Indoor swimming pool
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Free! All pools are free of charge
- Open all year
- Opening times
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Heated pool
Spa
- Fitness
- Beach chairs/Loungers
- Pool/Beach towels
- Fitness center
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RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Single-use plastic straws not used
- Electric car charging station
- Invests a percentage of revenue back into community projects or sustainability projects
House rules Crowne Plaza Hotel Knoxville, an IHG hotel takes special requests – add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Extra bed by request
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$35 per stay |
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Extra bed by request
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$35 per stay |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Crowne Plaza Hotel Knoxville, an IHG hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Crowne Plaza Hotel Knoxville, an IHG hotel
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Guests staying at Crowne Plaza Hotel Knoxville, an IHG hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- American
- Buffet
- À la carte
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Crowne Plaza Hotel Knoxville, an IHG hotel is 2,450 feet from the center of Knoxville.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Room options at Crowne Plaza Hotel Knoxville, an IHG hotel include:
- Twin/Double
- Quad
- Double
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Crowne Plaza Hotel Knoxville, an IHG hotel has 1 restaurant:
- Mahogany's
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Check-in at Crowne Plaza Hotel Knoxville, an IHG hotel is from 3:00 PM, and check-out is until 12:00 PM.
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From the nearest airport, you can get to Crowne Plaza Hotel Knoxville, an IHG hotel by:
- Taxi 25min
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The prices at Crowne Plaza Hotel Knoxville, an IHG hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Crowne Plaza Hotel Knoxville, an IHG hotel offers the following activities/services (charges may apply):
- Indoor pool
- Fitness center
- Indoor pool (year-round)
- Fitness
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The following parking options are available to guests staying at Crowne Plaza Hotel Knoxville, an IHG hotel (subject to availability):
- Parking
- On-site parking
- Parking garage
- Electric vehicle charging station
- Accessible parking
