A 10-minute walk from the University of Tennessee and the Knoxville Convention Center, this hotel features an on-site bar, indoor pool, and free in-room Wi-Fi. The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided. The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available. Mahogany's restaurant is open for breakfast.The Library, a pub-style bar, is open in the evenings and has a full-service bar. The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away. Swimming pool #1 closed from Monday, 28 October 2024, until 30 October 2024.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Crowne Plaza Hotels & Resorts
Hotel chain/brand
Crowne Plaza Hotels & Resorts

Property highlights

Top Location: Highly rated by recent guests (9.3)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
1 king bed
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Guest reviews

Categories:

Staff
9.3
Facilities
8.9
Cleanliness
9.2
Comfort
9.1
Value for money
8.1
Location
9.3
Free Wifi
8.4
Select topics to read reviews:

Guests who stayed here loved

  • Lauren
    United States of America United States of America
    We were in town for a UT game and the location could not be beat. It was just steps from the adorable Market Square area and only about a 20 minute walk to the campus/stadium. Parking in the garage was so easy and inexpensive for a downtown...
  • Rosa
    United States of America United States of America
    I liked getting coffee before heading out except they ran out on my last day and it was too early to run out. For game weekend the hotel was quiet which was nice.
  • Danielle
    United States of America United States of America
    Room was large, the beds were comfortable and the bathroom had been remodeled. Very Clean
  • Nicole
    United States of America United States of America
    The Crown Plaza had clean rooms and friendly staff. I had someone ask me if I needed a luggage cart as soon as I walked in the door which was extremely nice. The parking garage has a ton of space although it was a week night so I'm sure it gets...
  • C
    Cherrye
    United States of America United States of America
    The property was clean and close to everything. The front desk people were great!
  • Tammy
    United States of America United States of America
    Super convenient parking Great room service Fabulous staff
  • Honey
    United States of America United States of America
    The location was excellent. The room was spacious and the staff was great.
  • Kandi
    United States of America United States of America
    The staff was fabulous, especially Natalie that went that extra mile to make our stay perfect.
  • Kaylind
    United States of America United States of America
    The hotel was amazing! Staff was excellent, the restaurant was perfectly priced and the food was great! Our room was spacious and VERY clean. Super comfortable bed and pillows, plenty of towels, and a variety of coffee and teas to choose from.
  • Vic
    United States of America United States of America
    liked location rel. to downtown, market sq., utk campus.

Hotel area info

Restaurants
1 Restaurant On Site

  • Mahogany's Restaurant
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Gluten-free

Amenities of Crowne Plaza Knoxville Downtown University, an IHG Hotel
Great facilities! Review score, 8.9

Most popular amenities

  • Indoor swimming pool
  • Parking on site
  • Non-smoking rooms
  • Free Wifi
  • Facilities for disabled guests
  • Restaurant
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

View

  • View

Kitchen

  • Microwave
  • Refrigerator

Room Amenities

  • Socket near the bed
  • Clothes rack

Pets
Pets are allowed. Charges may apply.

Media & Technology

  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker

Internet
Wifi is available in all areas and is free of charge.

Parking
Public parking is available on site (reservation is not possible) and costs $15 per day.

  • Valet parking
  • Parking garage
  • Accessible parking

Front Desk Services

  • ATM on site
  • Baggage storage
  • 24-hour front desk

Cleaning Services

  • Daily housekeeping
  • Dry cleaning
    Additional charge

Business Facilities

  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Safe

General

  • Pet bowls
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Hypoallergenic
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Auditory guidance
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator

Indoor swimming pool
Free!

  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers

Spa

  • Fitness
  • Beach chairs/Loungers
  • Fitness center

Languages Spoken

  • English

House rules
Crowne Plaza Knoxville Downtown University, an IHG Hotel takes special requests – add in the next step!

Check-in
From 3:00 PM
Guests are required to show a photo ID and credit card at check-in.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$45 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$45 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
American ExpressVisaMastercardDiners ClubJCBDiscoverCarte Blanche Cash is not accepted

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of $100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Crowne Plaza Knoxville Downtown University, an IHG Hotel

  • Crowne Plaza Knoxville Downtown University, an IHG Hotel has 1 restaurant:

    • Mahogany's Restaurant

  • Crowne Plaza Knoxville Downtown University, an IHG Hotel is 2,450 feet from the center of Knoxville. All distances are measured in straight lines. Actual travel distances may vary.

  • Guests staying at Crowne Plaza Knoxville Downtown University, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.5).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte

  • Check-in at Crowne Plaza Knoxville Downtown University, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Crowne Plaza Knoxville Downtown University, an IHG Hotel include:

    • Double
    • Twin
    • Suite

  • Crowne Plaza Knoxville Downtown University, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • The prices at Crowne Plaza Knoxville Downtown University, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.