Hotel Crowne Plaza Hotel Knoxville, an IHG hotel
401 West Summit Hill Drive, Knoxville, TN 37902, United States of America – Excellent location – show map
Excellent location – rated 9.5/10! (score from 674 reviews)
Real guests • Real stays • Real opinions
Beautiful building. Comfy beds. Comfy & clean bed linens. Nice little bar. Staff was incredible. Definitely would stay again.

We loved everything about our stay here. It was a beautiful lobby, nice bar, friendly staff, and easy check in. Rooms were nice and very clean, room service breakfast was perfect and the main kitchen lady was helpful and incredibly attentive. We loved our stay here. It was really a perfect place.

Close to everything downtown; breakfast and host and server were very good; easy, secure, covered parking.

We decided we wanted to get a bite to eat and a drink from the bar and she had a few people In The bar but not a single clean table. we asked if someone was going to be cleaning the table. she was rude and said she was trying. She was working alone with no help but she didn’t have to be rude.

Great location near downtown shops and restaurants. You can walk to everything. Good food from the hotel restaurant. Full bar.

Really liked the location. Close to downtown! Lisa at the front was phenomenal!! Parking was convenient. Came to see the UT campus.

Very nice, and clean. Rooms nice size. Liked the lighted mirrors in the bathroom . Joann was super nice and helpful at check in

The very nice lady who brought us our room service - was so amazing - she even called and asked us if we need anything else. I think her name was Kat? I could be wrong - but she was really amazing! and I would recommend this hotel to everyone

Staff was so helpful. We had good stay. We had 3 rooms amongst a group and the assisted every way possible.

In the heart of Knoxville. Very nice location. Very clean and comfortable.

Crowne Plaza Hotel Knoxville, an IHG hotel
- What guests loved the most:
-
Tina
United States of America
-
Natalie
United States of America
-
Patrick
United States of America
-
Kristin
United States of America
-
Susan
United States of America
-
Katherine
United States of America
-
Dawn
United States of America
-
Powers
United States of America
-
Wes
United States of America
-
Stephanie
United States of America
Sleeps | Room Type | |||
---|---|---|---|---|
Max adults: 2. Max children: 1 |
Standard Room
|
|||
|
||||
Max adults: 4. Max children: 3 |
Double Room with Two Double Beds - Non-Smoking
|
|||
|
||||
Max adults: 4. Max children: 3 |
Queen Room with Sofa Bed - Non-Smoking
|
|||
|
||||
Max adults: 2. Max children: 1 |
King Room - Non-Smoking
|
|||
|
||||
Max adults: 2. Max children: 1 |
Executive King Room - Non-Smoking
|
|||
|
||||
Max adults: 4. Max children: 3 | ||||
|
||||
Max adults: 2. Max children: 1 | ||||
|
||||
Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Non-Smoking
|
|||
|
||||
Max adults: 4. Max children: 3 | ||||
|
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Crowne Plaza Hotel Knoxville, an IHG hotel
Welcoming Booking.com guests since Apr 1, 2011
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
4 reasons to choose Crowne Plaza Hotel Knoxville, an IHG hotel
Why book with us?
Prices you can't beat!
Manage your bookings online
Booking is safe
One of our top picks in Knoxville
-
Market Square0.1 miles
-
East Tennessee History Center0.2 miles
-
University of Tennessee Neyland Stadium0.9 miles
-
Frank H McClung Museum1 miles
-
Knoxville Municipal Stadium1 miles
-
Thompson/Boling Arena1.1 miles
-
University of Tennessee1.9 miles
-
Knoxville Zoological Park2.7 miles
-
Ijams Nature Center2.8 miles
-
Knoxville Zoological Gardens3.2 miles
-
Restaurant Tupelo Honey Cafe0 miles
-
Restaurant Cafe 40 miles
-
Cafe/Bar Preservation Pub0 miles
-
Lake Fort Loudon Lake1 miles
-
River Tennessee River1 miles
-
McGhee Tyson Airport11.4 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMahogany's
Food: American
Open for: Breakfast, Dinner
Amenities of Crowne Plaza Hotel Knoxville, an IHG hotel
Great facilities! Review score, 9.0
Most popular amenities
Pets
-
Pets are allowed. Charges may apply.
Food & Drink
- Chocolate/Cookies Additional charge
- Fruit Additional charge
- Bottle of water Additional charge
- Wine/Champagne Additional charge
- Kids' meals
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
- Accessible parking
- Electric vehicle charging station
- Parking garage
Public parking is possible on site (reservation is not possible) and costs $10 per day.
Front Desk Services
- ATM on site
- Baggage storage
- 24-hour front desk
Cleaning Services
- Daily housekeeping
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Safe
General
- Pet bowls
- Vending machine (snacks)
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Gift shop
- Elevator
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Auditory guidance
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Indoor swimming pool
-
Free! All pools are free of charge
- Open all year
- Opening times
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Heated pool
Spa
- Fitness
- Beach chairs/Loungers
- Pool/Beach towels
- Fitness center
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Single-use plastic straws not used
- Electric car charging station
- Invests a percentage of revenue back into community projects or sustainability projects
House rules Crowne Plaza Hotel Knoxville, an IHG hotel takes special requests – add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Crib by request
|
Free |
Extra bed by request
|
$35 per stay |
Extra bed by request
|
$35 per stay |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
Crowne Plaza Hotel Knoxville, an IHG hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Crowne Plaza Hotel Knoxville, an IHG hotel
-
Guests staying at Crowne Plaza Hotel Knoxville, an IHG hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).
Breakfast option(s) include:
- American
- Buffet
- À la carte
-
Crowne Plaza Hotel Knoxville, an IHG hotel is 2,450 feet from the center of Knoxville.
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Room options at Crowne Plaza Hotel Knoxville, an IHG hotel include:
- Twin/Double
- Quad
- Double
-
Crowne Plaza Hotel Knoxville, an IHG hotel has 1 restaurant:
- Mahogany's
-
Check-in at Crowne Plaza Hotel Knoxville, an IHG hotel is from 3:00 PM, and check-out is until 12:00 PM.
-
From the nearest airport, you can get to Crowne Plaza Hotel Knoxville, an IHG hotel by:
- Taxi 25min
-
The prices at Crowne Plaza Hotel Knoxville, an IHG hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Crowne Plaza Hotel Knoxville, an IHG hotel offers the following activities/services (charges may apply):
- Indoor pool
- Fitness center
- Indoor pool (year-round)
- Fitness
-
The following parking options are available to guests staying at Crowne Plaza Hotel Knoxville, an IHG hotel (subject to availability):
- Parking
- On-site parking
- Parking garage
- Electric vehicle charging station
- Accessible parking