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  6. Crowne Plaza Hotel Knoxville, an IHG hotel (Hotel) (USA) Deals

  • Info & prices
  • Amenities
  • House rules
  • Guest reviews (674)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Read more
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We Price Match

Hotel Crowne Plaza Hotel Knoxville, an IHG hotel

Crowne Plaza Hotel Knoxville, an IHG hotel

401 West Summit Hill Drive, Knoxville, TN 37902, United States of America – Excellent location – show map

Excellent location – rated 9.5/10! (score from 674 reviews)

Real guests • Real stays • Real opinions

9.0
Awesome
674 reviews
  • Facilities

    9.0

  • Cleanliness

    9.2

  • Comfort

    9.1

  • Value for money

    8.6

  • Location

    9.5

  • Total

    9.0

  • Free WiFi

    8.7

Beautiful building. Comfy beds. Comfy & clean bed linens. Nice little bar. Staff was incredible. Definitely would stay again.

Tina United States of America

We loved everything about our stay here. It was a beautiful lobby, nice bar, friendly staff, and easy check in. Rooms were nice and very clean, room service breakfast was perfect and the main kitchen lady was helpful and incredibly attentive. We loved our stay here. It was really a perfect place.

Natalie United States of America

Close to everything downtown; breakfast and host and server were very good; easy, secure, covered parking.

Patrick United States of America

We decided we wanted to get a bite to eat and a drink from the bar and she had a few people In The bar but not a single clean table. we asked if someone was going to be cleaning the table. she was rude and said she was trying. She was working alone with no help but she didn’t have to be rude.

Kristin United States of America

Great location near downtown shops and restaurants. You can walk to everything. Good food from the hotel restaurant. Full bar.

Susan United States of America

Really liked the location. Close to downtown! Lisa at the front was phenomenal!! Parking was convenient. Came to see the UT campus.

Katherine United States of America

Very nice, and clean. Rooms nice size. Liked the lighted mirrors in the bathroom . Joann was super nice and helpful at check in

Dawn United States of America

The very nice lady who brought us our room service - was so amazing - she even called and asked us if we need anything else. I think her name was Kat? I could be wrong - but she was really amazing! and I would recommend this hotel to everyone

Powers United States of America

Staff was so helpful. We had good stay. We had 3 rooms amongst a group and the assisted every way possible.

Wes United States of America

In the heart of Knoxville. Very nice location. Very clean and comfortable.

Stephanie United States of America

Excellent location!

9.5
The building where the hotel is located
A bed or beds in a room at Crowne Plaza Hotel Knoxville, an IHG hotel
A bed or beds in a room at Crowne Plaza Hotel Knoxville, an IHG hotel
A bed or beds in a room at Crowne Plaza Hotel Knoxville, an IHG hotel
A bathroom at Crowne Plaza Hotel Knoxville, an IHG hotel
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Crowne Plaza Hotel Knoxville, an IHG hotel

Lock in a great price for Crowne Plaza Hotel Knoxville, an IHG hotel – rated 9 by recent guests!

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Crowne Plaza Hotel Knoxville, an IHG hotel

9.0
Awesome
674 reviews
  • 9.5

    Excellent location!

  • What guests loved the most:
  • “Beautiful building. Comfy beds. Comfy & clean bed linens. Nice little bar. Staff was incredible. Definitely would stay again.”
    Tina Tina United States of America United States of America
  • “We loved everything about our stay here. It was a beautiful lobby, nice bar, friendly staff, and easy check in.”
    Natalie Natalie United States of America United States of America
  • “Close to everything downtown; breakfast and host and server were very good; easy, secure, covered parking.”
    Patrick Patrick United States of America United States of America
  • “We decided we wanted to get a bite to eat and a drink from the bar and she had a few people In The bar but not a single clean table. we asked if someone was going to be cleaning the table.”
    Kristin Kristin United States of America United States of America
  • “Great location near downtown shops and restaurants. You can walk to everything. Good food from the hotel restaurant. Full bar.”
    Susan Susan United States of America United States of America
  • “Really liked the location. Close to downtown! Lisa at the front was phenomenal!! Parking was convenient. Came to see the UT campus.”
    Katherine Katherine United States of America United States of America
  • “Very nice, and clean. Rooms nice size. Liked the lighted mirrors in the bathroom . Joann was super nice and helpful at check in”
    Dawn Dawn United States of America United States of America
  • “The very nice lady who brought us our room service - was so amazing - she even called and asked us if we need anything else. I think her name was Kat? I could be wrong - but she was really amazing!”
    Powers Powers United States of America United States of America
  • “Staff was so helpful. We had good stay. We had 3 rooms amongst a group and the assisted every way possible.”
    Wes Wes United States of America United States of America
  • “In the heart of Knoxville. Very nice location. Very clean and comfortable.”
    Stephanie Stephanie United States of America United States of America

Stay in the heart of Knoxville – Excellent location – show map

One of our top picks in Knoxville. A 10-minute walk from the University of Tennessee and the Knoxville Convention Center, this hotel features an on-site bar, indoor pool, and free in-room Wi-Fi.

The rooms at the Knoxville Crowne Plaza Hotel include warm colors and hardwood furniture. Guests can watch cable on the flat-screen TV. A work desk and coffee maker are also provided.

The on-site gym is open 24 hours a day. A business center is located off of the lobby and dry cleaning services are available.

Mahogany's restaurant is open for breakfast.The Library, a pub-style bar, is open for breakfast and in the evenings has a full-service bar.

The Knoxville Zoo is 3 miles from Crowne Plaza Hotel Knoxville. The Tennessee Theater is a 5-minute walk away.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

We speak your language!

Crowne Plaza Hotel Knoxville, an IHG hotel has been welcoming Booking.com guests since Apr 1, 2011
Hotel chain/brand: Crowne Plaza Hotels & Resorts

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Most popular amenities

1 swimming pool
Pet friendly
Parking
Non-smoking rooms
Free WiFi
Tea/Coffee Maker in All Rooms
Bar

Good for couples – they rated the facilities 9.2 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Crowne Plaza Hotels & Resorts

낍 Top Location: Highly rated by recent guests (9.5)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

끸 Parking available at the hotel

Saved to 477 lists

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Get instant confirmation with FREE cancellation on most rooms!

Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

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  • 2 full beds
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  • 1 king bed
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  • 1 king bed
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Just booked in Knoxville 1 property like Crowne Plaza Hotel Knoxville, an IHG hotel was just booked in the last 15 minutes

Guest reviews

9.0
Awesome
674 reviews
Read all reviews
Categories
Show details
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  • Staff9.4
  • Facilities9.0
  • Cleanliness9.2
  • Comfort9.1
  • Value for money8.6
  • Location 9.5
    • Guests said the area is good for shopping
  • Free WiFi8.7
High score for Knoxville

Select topics to read reviews:

See what guests loved the most:

  • Tina United States of America

    “Beautiful building. Comfy beds. Comfy & clean bed linens. Nice little bar. Staff was incredible. Definitely would stay again. ”

  • Natalie United States of America

    “We loved everything about our stay here. It was a beautiful lobby, nice bar, friendly staff, and easy check in. Rooms were nice and very clean, room service breakfast was perfect and the main kitchen lady was helpful and incredibly attentive. We loved our stay here. It was really a perfect place.” Read more

  • Patrick United States of America

    “Close to everything downtown; breakfast and host and server were very good; easy, secure, covered parking. ”

  • Kristin United States of America

    “We decided we wanted to get a bite to eat and a drink from the bar and she had a few people In The bar but not a single clean table. we asked if someone was going to be cleaning the table. she was rude and said she was trying. She was working alone with no help but she didn’t have to be rude. ” Read more

  • Susan United States of America

    “Great location near downtown shops and restaurants. You can walk to everything. Good food from the hotel restaurant. Full bar.”

  • Katherine United States of America

    “Really liked the location. Close to downtown! Lisa at the front was phenomenal!! Parking was convenient. Came to see the UT campus.”

  • Dawn United States of America

    “Very nice, and clean. Rooms nice size. Liked the lighted mirrors in the bathroom . Joann was super nice and helpful at check in ”

  • Powers United States of America

    “The very nice lady who brought us our room service - was so amazing - she even called and asked us if we need anything else. I think her name was Kat? I could be wrong - but she was really amazing! and I would recommend this hotel to everyone”

  • Wes United States of America

    “Staff was so helpful. We had good stay. We had 3 rooms amongst a group and the assisted every way possible. ”

  • Stephanie United States of America

    “In the heart of Knoxville. Very nice location. Very clean and comfortable.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Crowne Plaza Hotel Knoxville, an IHG hotel

Welcoming Booking.com guests since Apr 1, 2011

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Does hotel have in-room jacuzzi tubs?

    We do not have any jacuzzi tubs in rooms or in the hotel.


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    You found this answer unhelpful

  • Is there an extra charge for having pets?

    Yes, we charge a $35 non-refundable pet fee. It is per stay, not per day.


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    You found this answer unhelpful

  • Is there a fee for pets? If so how much?

    Yes, We charge a $35 non-refundable pet fee. It is a per stay, not a per day charge.


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    You found this answer unhelpful

  • What is last hour for room service?

    Currently room service runs until 10pm.


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  • What time Is check In and check out?

    Check in is anytime after 3pm. Check out is Noon.


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    Asked about: King Room - Non-Smoking
  • Include parking

    We do charge to park in our garage. It is $10 plus tax per night per vehicle.


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  • Do you offer gluten free menu items for breakfast and in your restaurants?

    Currently due to Covid 19 restrictions, we have a limited menu and very limited items that are gluten free.


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  • Is the heated pool still open and do you still serve breakfast?

    Yes, the pool is open. Yes we are serving breakfast off of the menu only. No buffets.


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    Asked about: Standard Room
  • Is it handicap accessible, roll in shower

    Some of our accessible rooms have the roll in showers, others have a walk in shower with removable shower chairs.


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    Asked about: Double Room with Two Double Beds and Mobility Accessible Roll In Shower - Non-Smoking
  • Do you have a shuttle to and from the airport?

    We do not have an airport shuttle. A taxi is around $35 one way. Uber and Lyft are also available.


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    You found this answer unhelpful

  • where do you park? and how much is it?

    We have our own parking garage underneath the hotel. It is $10 plus tax per night per vehicle to self park.


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    Asked about: Double Room with Two Double Beds - Non-Smoking
  • are your dining facilities and pool open currently?

    Pool is currently closed. Restaurant is only open for breakfast. No buffet, a la carte only.


    You found this answer helpful

    You found this answer unhelpful

  • Does the hotel rooms have kitchenette

    No our rooms do not have kitchenettes.


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  • Is parking included? If not how much is it per day and is it in and out service?

    Parking is not included. Currently parking is $10.00 plus tax per night per vehicle to self park. You can come and go as much as you like.


    You found this answer helpful

    You found this answer unhelpful

  • What does run of house mean?

    Run of house means that you reserve a room at that rate. The actual bed type will not be assigned until check in depending on the available room types at that time.


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Previous question and answers from this property

See what other travelers asked before staying at Hotel Crowne Plaza Knoxville

Most recent questions
  • Does hotel have in-room jacuzzi tubs?

    We do not have any jacuzzi tubs in rooms or in the hotel.


    You found this answer helpful

    You found this answer unhelpful

  • Is there an extra charge for having pets?

    Yes, we charge a $35 non-refundable pet fee. It is per stay, not per day.


    You found this answer helpful

    You found this answer unhelpful

  • Is there a fee for pets? If so how much?

    Yes, We charge a $35 non-refundable pet fee. It is a per stay, not a per day charge.


    You found this answer helpful

    You found this answer unhelpful

  • What is last hour for room service?

    Currently room service runs until 10pm.


    You found this answer helpful

    You found this answer unhelpful

  • What time Is check In and check out?

    Check in is anytime after 3pm. Check out is Noon.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: King Room - Non-Smoking
  • Include parking

    We do charge to park in our garage. It is $10 plus tax per night per vehicle.


    You found this answer helpful

    You found this answer unhelpful

  • Do you offer gluten free menu items for breakfast and in your restaurants?

    Currently due to Covid 19 restrictions, we have a limited menu and very limited items that are gluten free.


    You found this answer helpful

    You found this answer unhelpful

  • Is the heated pool still open and do you still serve breakfast?

    Yes, the pool is open. Yes we are serving breakfast off of the menu only. No buffets.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Room
  • Is it handicap accessible, roll in shower

    Some of our accessible rooms have the roll in showers, others have a walk in shower with removable shower chairs.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Double Room with Two Double Beds and Mobility Accessible Roll In Shower - Non-Smoking
  • Do you have a shuttle to and from the airport?

    We do not have an airport shuttle. A taxi is around $35 one way. Uber and Lyft are also available.


    You found this answer helpful

    You found this answer unhelpful

  • where do you park? and how much is it?

    We have our own parking garage underneath the hotel. It is $10 plus tax per night per vehicle to self park.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Double Room with Two Double Beds - Non-Smoking
  • are your dining facilities and pool open currently?

    Pool is currently closed. Restaurant is only open for breakfast. No buffet, a la carte only.


    You found this answer helpful

    You found this answer unhelpful

  • Does the hotel rooms have kitchenette

    No our rooms do not have kitchenettes.


    You found this answer helpful

    You found this answer unhelpful

  • Is parking included? If not how much is it per day and is it in and out service?

    Parking is not included. Currently parking is $10.00 plus tax per night per vehicle to self park. You can come and go as much as you like.


    You found this answer helpful

    You found this answer unhelpful

  • What does run of house mean?

    Run of house means that you reserve a room at that rate. The actual bed type will not be assigned until check in depending on the available room types at that time.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

4 reasons to choose Crowne Plaza Hotel Knoxville, an IHG hotel

Why book with us?

Prices you can't beat!

Manage your bookings online

Booking is safe

One of our top picks in Knoxville

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Market Square
    0.1 miles
  • East Tennessee History Center
    0.2 miles
  • University of Tennessee Neyland Stadium
    0.9 miles
  • Frank H McClung Museum
    1 miles
  • Knoxville Municipal Stadium
    1 miles
  • Thompson/Boling Arena
    1.1 miles
  • University of Tennessee
    1.9 miles
  • Knoxville Zoological Park
    2.7 miles
  • Ijams Nature Center
    2.8 miles
  • Knoxville Zoological Gardens
    3.2 miles
Restaurants & cafes
  • Restaurant Tupelo Honey Cafe
    0 miles
  • Restaurant Cafe 4
    0 miles
  • Cafe/Bar Preservation Pub
    0 miles
Natural Beauty
  • Lake Fort Loudon Lake
    1 miles
  • River Tennessee River
    1 miles
Closest Airports
  • McGhee Tyson Airport
    11.4 miles
How to get to Crowne Plaza Hotel Knoxville, an IHG hotel from McGhee Tyson Airport
    Taxi
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Mahogany's

    Food: American

    Open for: Breakfast, Dinner

    Menu: À la carte

Amenities of Crowne Plaza Hotel Knoxville, an IHG hotel Great facilities! Review score, 9.0

Most popular amenities

1 swimming pool
Pet friendly
Parking
Non-smoking rooms
Free WiFi
Tea/Coffee Maker in All Rooms
Bar
Pets
  • Pets are allowed. Charges may apply.

Food & Drink
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Public parking is possible on site (reservation is not possible) and costs $10 per day.

  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
Front Desk Services
  • ATM on site
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safe
General
  • Pet bowls
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Gift shop
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Accessibility
  • Auditory guidance
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • Opening times
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
Spa
  • Fitness
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Fitness center

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Crowne Plaza Hotel Knoxville, an IHG hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
$35 per stay
3+ years
Extra bed by request
$35 per stay

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express Crowne Plaza Hotel Knoxville, an IHG hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Crowne Plaza Hotel Knoxville, an IHG hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Crowne Plaza Hotel Knoxville, an IHG hotel

  • Guests staying at Crowne Plaza Hotel Knoxville, an IHG hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.1).

    Breakfast option(s) include:

    • American
    • Buffet
    • À la carte

  • Crowne Plaza Hotel Knoxville, an IHG hotel is 2,450 feet from the center of Knoxville.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Crowne Plaza Hotel Knoxville, an IHG hotel include:

    • Twin/Double
    • Quad
    • Double

  • Crowne Plaza Hotel Knoxville, an IHG hotel has 1 restaurant:

    • Mahogany's

  • Check-in at Crowne Plaza Hotel Knoxville, an IHG hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • From the nearest airport, you can get to Crowne Plaza Hotel Knoxville, an IHG hotel by:

    • Taxi 25min

  • The prices at Crowne Plaza Hotel Knoxville, an IHG hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Crowne Plaza Hotel Knoxville, an IHG hotel offers the following activities/services (charges may apply):

    • Indoor pool
    • Fitness center
    • Indoor pool (year-round)
    • Fitness

  • The following parking options are available to guests staying at Crowne Plaza Hotel Knoxville, an IHG hotel (subject to availability):

    • Parking
    • On-site parking
    • Parking garage
    • Electric vehicle charging station
    • Accessible parking

9.0 Awesome 674 reviews 100% real guest experiences
  • Awesome: 9+

    476

  • Good: 7 – 9

    147

  • Okay: 5 – 7

    31

  • Poor: 3 – 5

    12

  • Very Poor: 1 – 3

    8

Categories
  • Staff9.4
  • Facilities9.0
  • Cleanliness9.2
  • Comfort9.1
  • Value for money8.6
  • Location 9.5
  • Free WiFi8.7
High score for Knoxville

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