Room was adjacent to construction with wood saw beginning at 7AM!!!! NO notification was made about this when booked with booking.com

Staff was accomodating for repair to patio so that the fire pit could be used. Also, sent wine glasses and corkscrew to room promptly.

Stayed in July 2022

Parking was a quarter mile away from our room. Very inconvenient for families and for a room that’s nearly $850 a night.

Food was great and rooms were clean

Stayed in July 2022

hard to adequately staff a property of this size

location and history

Stayed in June 2022

The pool was ridiculously busy with not enough attendants. It was very dirty. Young woman at bell station inside hotel was not kind.

Location was fabulous. Most of the staff were very kind!

Stayed in June 2022

All you get for $800 per night is a bed- nothing is included, most places give you Continental breakfast daily for that rate. All carpets need replacement and the Crown room is still not open for it’s original Sunday brunch.

The Hotel location is wonderful, the charming hotel could use so much more love then it receives. All Victorian rooms need new carpet they are all stained very badly. The facets are from the 90’s ( had same ones in my parents home growing up.) the staff kind helpful too notch.

Stayed in June 2022

room floor was very slanted

lots of great food options

Stayed in May 2022

cost for what you get, restaurants closed by 8, no information on how to get a fire on the beach, a cabana by the pool or other amenities including no room service

the area and ocean front, along with stellar decor

Stayed in March 2022

This is an extremely expensive hotel, we chose a room in the Victorian heart of the hotel. The bed was fine, but the bathroom was unbelievable. A small sink, toilet and shower were squeezed together in about a 4 foot square space. The toilet was so close to the sink that extreme care was called for before sitting. I am 5 feet 3 inches tall and a taller or stouter person would not have fit in the space. In my California city this spacing would not have met the building code.

The hotel is situated in an unbelievably beautiful spot. The lobby has been refurbished and it is lovely.

Stayed in March 2022

The Victorian is where our room was located. For $673.00 a night - we had a room with no hot water for our showers and the room was super out dated and smelled like mold. We were totally dissatisfied and not impressed.

The resort location spectacular.

Stayed in January 2022