Hotel
Travel Sustainable property

DoubleTree by Hilton Hotel Boston - Downtown

821 Washington Street, Chinatown, Boston, MA 02111, United States of America – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.8
Good
621 reviews

The location was fantastic. Right by Tufts hospital. In Chinatown. Close access to the start of the Freedom Trail as well as restaurants, shopping, and other attractions. The cookie at check-in was a really nice touch. We were able to text someone prior to check in and throughout our stay. That was incredibly helpful.

Jennifer United States of America

Great location, very friendly staff, comfy mattress.

Tatsiana United States of America

this property was easy access to anything I needed to see in the city.

Sarah United States of America

Bed and pillows were comfortable; location was great

Maria United States of America

I was able to communicate by text with the front staff.

Erin United States of America

Good location, very helpful staff, clean, nice room

Katarina Slovakia

Staff was extremely friendly, very clean, restaurant had delicious food, felt very safe with security measures

Cari United States of America

The service agent has been exceptional. I have accidentally left my electric toothbrush at the hotel, didn’t realize until I left Boston, the lead guest service agent (Touriya Kebass) was phenomenal - she helped me arrange the FedEx shipping service, followed up with a few phone calls to ensure she had the right info and delivered the toothbrush to my door two days after. Very impressed!

Kathy United States of America

Our arrival started out as a disaster. Murphy's Law kicked in for me and my boyfriend. However all changed when the manager waited on us. She was ABSOLUTELY AMAZING AND HAD PATIENTS OF A SAINT. THANK U SOOOOOO MUCH FOR EVERYTHING TOURIYA. U AND UR STAFF WERE AMAZING AND WAY ABOVE A 10.

Hartman United States of America

Warm cookies, friendly staff, and 24-hour ability to text the front desk

Jennifer
7.8
Good
621 reviews
  • What guests loved the most:
  • “The location was fantastic. Right by Tufts hospital. In Chinatown. Close access to the start of the Freedom Trail as well as restaurants, shopping, and other attractions.”
    Jennifer Jennifer United States of America United States of America
  • “Great location, very friendly staff, comfy mattress.”
    Tatsiana Tatsiana United States of America United States of America
  • “this property was easy access to anything I needed to see in the city.”
    Sarah Sarah United States of America United States of America
  • “Bed and pillows were comfortable; location was great”
    Maria Maria United States of America United States of America
  • “I was able to communicate by text with the front staff.”
    Erin Erin United States of America United States of America
  • “Good location, very helpful staff, clean, nice room”
    Katarina Katarina Slovakia Slovakia
  • “Staff was extremely friendly, very clean, restaurant had delicious food, felt very safe with security measures”
    Cari Cari United States of America United States of America
  • “The service agent has been exceptional. I have accidentally left my electric toothbrush at the hotel, didn’t realize until I left Boston, the lead guest service agent (Touriya Kebass) was phenomenal -...”
    Kathy Kathy United States of America United States of America
  • “Our arrival started out as a disaster. Murphy's Law kicked in for me and my boyfriend. However all changed when the manager waited on us. She was ABSOLUTELY AMAZING AND HAD PATIENTS OF A SAINT.”
    Hartman Hartman United States of America United States of America
  • “Warm cookies, friendly staff, and 24-hour ability to text the front desk”
    Jennifer Jennifer

Categories:

  • Staff8.7
  • Facilities8.0
  • Cleanliness8.3
  • Comfort8.3
  • Value for money7.4
  • Location8.6
7.8
Good
621 reviews
Categories:
Staff
8.7
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
7.4
Location
8.6
Filters
City view
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Non-smoking rooms
Safe
Baggage storage
Heating
Elevator

Nestled in the Boston Theater District, this hotel features accommodations with personalized services, amenities and facilities. Tufts Medical Center is located across the street from DoubleTree by Hilton Hotel Boston - Downtown.

Free access to the adjacent YMCA fitness center is offered. Guests will also appreciate the hotel's on-site gourmet restaurant Wisteria Restaurant & Bar offering options for breakfast, lunch and dinner. A knowledgeable staff is also available to help arrange reservations, tickets and area tours.

1,150 feet away from the DoubleTree by Hilton Hotel Boston-Downtown's front doors, guests will find Chinatown. Boston Common is 1,800 feet away. The shops and art galleries of Newbury Street as well as Boston's Public Garden are 3,100 feet away.

This is our guests' favorite part of Boston, according to independent reviews.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

DoubleTree by Hilton Hotel Boston - Downtown has been welcoming Booking.com guests since May 12, 2009
Hotel chain/brand:
Doubletree by Hilton

Show me more
Most popular amenities
Private Parking
WiFi
Non-smoking rooms
Fitness center
Restaurant
Facilities for disabled guests
Room service
24-hour front desk
Bar
Breakfast

Property Highlights

Located in the heart of Boston, this hotel has an excellent location score of 8.6

Breakfast Info

American

Private parking at the hotel

Saved to 4007 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 full beds
2 full beds
1 king bed
1 king bed
1 king bed
Bedroom :
1 king bed
Living room:
1 sofa bed
2 full beds
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.7
Facilities
8.0
Cleanliness
8.3
Comfort
8.3
Value for money
7.4
Location
8.6
Select topics to read reviews:

See what guests loved the most:

  • Jennifer
    United States of AmericaUnited States of America
    “The location was fantastic. Right by Tufts hospital. In Chinatown. Close access to the start of the Freedom Trail as well as restaurants, shopping, and other attractions. The cookie at check-in was a really nice touch. We were able to text someone...”
  • Tatsiana
    United States of AmericaUnited States of America
    “Great location, very friendly staff, comfy mattress.”
  • Sarah
    United States of AmericaUnited States of America
    “this property was easy access to anything I needed to see in the city.”
  • Maria
    United States of AmericaUnited States of America
    “Bed and pillows were comfortable; location was great”
  • Erin
    United States of AmericaUnited States of America
    “I was able to communicate by text with the front staff.”
  • Katarina
    SlovakiaSlovakia
    “Good location, very helpful staff, clean, nice room”
  • Cari
    United States of AmericaUnited States of America
    “Staff was extremely friendly, very clean, restaurant had delicious food, felt very safe with security measures”
  • Kathy
    United States of AmericaUnited States of America
    “The service agent has been exceptional. I have accidentally left my electric toothbrush at the hotel, didn’t realize until I left Boston, the lead guest service agent (Touriya Kebass) was phenomenal - she helped me arrange the FedEx shipping...”
  • Hartman
    United States of AmericaUnited States of America
    “Our arrival started out as a disaster. Murphy's Law kicked in for me and my boyfriend. However all changed when the manager waited on us. She was ABSOLUTELY AMAZING AND HAD PATIENTS OF A SAINT. THANK U SOOOOOO MUCH FOR EVERYTHING TOURIYA. U AND...”
  • Jennifer
    “Warm cookies, friendly staff, and 24-hour ability to text the front desk”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is it pet friendly ?
    Unfortunately this is not a pet friendly hotel.
    Answered on 21 January 2020
  • Is there parking and how much for night
    45.00 for in and out / 24hours or 25.00 not in and out
    Answered on 19 August 2020
  • Is there a sleeper sofa in the two double bed rooms
    Unfortunately there is no sleeper sofa in our standard rooms with 2 double beds.
    Answered on 5 November 2019
  • Is they a fridge in.the room
    The standard king room type does not have a fridge in the room guaranteed however if it requested ahead of time, it will be honored based upon availability.
    Answered on 26 January 2021
  • how much is a suite
    Its depend on the date of the arrival
    Answered on 19 August 2020
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Wisteria Restaurant and Bar
    • Cuisine
      American
Amenities of DoubleTree by Hilton Hotel Boston - Downtown
Great facilities! Review score, 8
Most popular amenities
Private Parking
WiFi
Non-smoking rooms
Fitness center
Restaurant
Facilities for disabled guests
Room service
24-hour front desk
Bar
Breakfast
Bathroom
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Alarm clock
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Bar
Internet
WiFi is available in the rooms and charges apply.
Parking
Private parking is available on site (reservation is not possible) and costs $59 per day.
  • Valet parking
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Key card access
  • Key access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Laptop safe
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Wheelchair accessible
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

DoubleTree by Hilton Hotel Boston - Downtown takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 525 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover JCB Diners Club American Express Cash is not accepted DoubleTree by Hilton Hotel Boston - Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests must be 21 years or older to check in.

Please note that additional charges apply for package handling and storage.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 525 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about DoubleTree by Hilton Hotel Boston - Downtown

  • Check-in at DoubleTree by Hilton Hotel Boston - Downtown is from 3:00 PM, and check-out is until 11:00 AM.

  • DoubleTree by Hilton Hotel Boston - Downtown offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • Room options at DoubleTree by Hilton Hotel Boston - Downtown include:

    • Quad
    • Double
    • Suite

  • DoubleTree by Hilton Hotel Boston - Downtown has 1 restaurant:

    • Wisteria Restaurant and Bar

  • The prices at DoubleTree by Hilton Hotel Boston - Downtown may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at DoubleTree by Hilton Hotel Boston - Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 5.5).

    Breakfast option(s) include:

    • American

  • DoubleTree by Hilton Hotel Boston - Downtown is 0.8 miles from the center of Boston.