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  6. Edgewater Hotel and Conference Center (Hotel), Gatlinburg (USA) Deals

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  • Guest reviews (1,905)

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Read more
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We Price Match

Hotel Edgewater Hotel and Conference Center

Edgewater Hotel and Conference Center

402 River Road, Gatlinburg, TN 37738, United States of America – Excellent location – show map

Excellent location – rated 9.3/10! (score from 1905 reviews)

Real guests • Real stays • Real opinions

8.3
Very Good
1,905 reviews
  • Facilities

    8.1

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Value for money

    8.1

  • Location

    9.3

  • Total

    8.3

  • Free WiFi

    6.7

Excellent location. The facility was perfect and friends and family have already made more reservations. The staff was amazing! We will definitely recommend this hotel in the future! So Accomadating.

Rhonda United States of America

Outstanding location and outstanding staff. Room was comfortable and clean. Will return.

Matthew United States of America

Amazing location. Located in the middle of the strip. Didn’t have to dive once to any restaurants, arcades, scenery, food,etc. jacuzzi and pool on the property was great. Loved the fire place in the room

Quanazia United States of America

LOCATED CLOSE TO EVERYTHING ROOM AS BIG AND CLEAN AND THE BREAKFAST WAS SO GOOD YOU HAD TO GET THERE EARLY

Allen United States of America

Loved the proximity to everything, and loved having refrigerator and microwave in room since Covid limits eating out.

Jody United States of America

Stayed here for our anniversary. The location was wonderful, very easy walk to the strip. The room was decent, nothing to complain about at all! It’s a little outdated but it did the job. The front desk workers were so nice and helpful also. We will be back!!

Raven United States of America

Clean, clean,clean. Staff was courteous. Bed and pillows where very comfy.

Rpender United States of America

We love staying at edgewater hotel! The location is perfect and it’s always clean!!!!

Kindra United States of America

Rooms was nice and walking distance to downtown Gatlinburg.

Jason United States of America

It was super clean and right in the middle of town. I grew up going to Gatlinburg and my boyfriend and I finally decided we would go. I really wanted a room with a jet tub but I had no idea how big this tub exactly was! It was huge! After walking around in the cold all day it was so nice to be able to have a hot tub in your room and a fireplace! I would definitely recommend this room to anyone who wants to kick it up a knotch from a regular room. The pool was amazing as well as all of the vending machines on that level. There was an atm in the lobby as well we used quite a lot for snacks. Definitely will book this room again in the next few months!

Jessica United States of America

Excellent location!

9.3
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great neighborhood
Highly rated for:
Great check-in experience
The building where the hotel is located
A bathroom at Edgewater Hotel and Conference Center
A restaurant or other place to eat at Edgewater Hotel and Conference Center
A restaurant or other place to eat at Edgewater Hotel and Conference Center
A bathroom at Edgewater Hotel and Conference Center
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Edgewater Hotel and Conference Center

Lock in a great price for Edgewater Hotel and Conference Center – rated 8.3 by recent guests!

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Edgewater Hotel and Conference Center

8.3
Very Good
1,905 reviews
  • 9.3

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great check-in experience
  • What guests loved the most:
  • “Excellent location. The facility was perfect and friends and family have already made more reservations. The staff was amazing! We will definitely recommend this hotel in the future!”
    Rhonda Rhonda United States of America United States of America
  • “Outstanding location and outstanding staff. Room was comfortable and clean. Will return.”
    Matthew Matthew United States of America United States of America
  • “Amazing location. Located in the middle of the strip. Didn’t have to dive once to any restaurants, arcades, scenery, food,etc. jacuzzi and pool on the property was great.”
    Quanazia Quanazia United States of America United States of America
  • “LOCATED CLOSE TO EVERYTHING ROOM AS BIG AND CLEAN AND THE BREAKFAST WAS SO GOOD YOU HAD TO GET THERE EARLY”
    Allen Allen United States of America United States of America
  • “Loved the proximity to everything, and loved having refrigerator and microwave in room since Covid limits eating out.”
    Jody Jody United States of America United States of America
  • “Stayed here for our anniversary. The location was wonderful, very easy walk to the strip. The room was decent, nothing to complain about at all! It’s a little outdated but it did the job.”
    Raven Raven United States of America United States of America
  • “Clean, clean,clean. Staff was courteous. Bed and pillows where very comfy.”
    Rpender Rpender United States of America United States of America
  • “We love staying at edgewater hotel! The location is perfect and it’s always clean!!!!”
    Kindra Kindra United States of America United States of America
  • “Rooms was nice and walking distance to downtown Gatlinburg.”
    Jason Jason United States of America United States of America
  • “It was super clean and right in the middle of town. I grew up going to Gatlinburg and my boyfriend and I finally decided we would go.”
    Jessica Jessica United States of America United States of America

One of our top picks in Gatlinburg. This Gatlinburg, Tennessee hotel offers a half-outdoor, half-indoor pool as well as free WiFi access and breakfast. The Great Smoky Mountains are 0.9 mi away from the property.

A flat-screen cable TV and a desk are included in each room at the Edgewater Hotel and Conference Center. A microwave and small refrigerator are featured in addition to a balcony.

A fitness center and hot tub as well as a games room are offered for guests to enjoy. A 24-hour front desk and a vending machine are on site at the Edgewater Hotel.

Ripley's Aquarium is 5 minutes’ walk from the property. The Space Needle, an observation tower, and the Mountain Mall are each 1,500 feet away from the hotel.

This is our guests' favorite part of Gatlinburg, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

We speak your language!

Edgewater Hotel and Conference Center has been welcoming Booking.com guests since Jul 22, 2014

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Most popular amenities

2 swimming pools
Free WiFi
Free parking
Non-smoking rooms
Family rooms
Tea/Coffee Maker in All Rooms

Good for couples – they rated the facilities 8.0 for two-person stays.

ATM: Need cash? This property has an ATM on site.

뀐 Located in the best-rated area in Gatlinburg, this hotel has an excellent location score of 9.3

끸 Free private parking available at the hotel

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Just booked in Gatlinburg 5 properties like Edgewater Hotel and Conference Center were just booked in the last 15 minutes

Guest reviews

8.3
Very Good
1,905 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Rhonda United States of America

    “Excellent location. The facility was perfect and friends and family have already made more reservations. The staff was amazing! We will definitely recommend this hotel in the future! So Accomadating.”

  • Matthew United States of America

    “Outstanding location and outstanding staff. Room was comfortable and clean. Will return. ”

  • Quanazia United States of America

    “Amazing location. Located in the middle of the strip. Didn’t have to dive once to any restaurants, arcades, scenery, food,etc. jacuzzi and pool on the property was great. Loved the fire place in the room”

  • Allen United States of America

    “LOCATED CLOSE TO EVERYTHING ROOM AS BIG AND CLEAN AND THE BREAKFAST WAS SO GOOD YOU HAD TO GET THERE EARLY”

  • Jody United States of America

    “Loved the proximity to everything, and loved having refrigerator and microwave in room since Covid limits eating out. ”

  • Raven United States of America

    “Stayed here for our anniversary. The location was wonderful, very easy walk to the strip. The room was decent, nothing to complain about at all! It’s a little outdated but it did the job. The front desk workers were so nice and helpful also. We will be back!! ” Read more

  • Rpender United States of America

    “Clean, clean,clean. Staff was courteous. Bed and pillows where very comfy.”

  • Kindra United States of America

    “We love staying at edgewater hotel! The location is perfect and it’s always clean!!!!”

  • Jason United States of America

    “Rooms was nice and walking distance to downtown Gatlinburg. ”

  • Jessica United States of America

    “It was super clean and right in the middle of town. I grew up going to Gatlinburg and my boyfriend and I finally decided we would go. I really wanted a room with a jet tub but I had no idea how big this tub exactly was! It was huge! After walking around in the cold all day it was so nice to be able to have a hot tub in your room and a fireplace! I would definitely recommend this room to anyone who wants to kick it up a knotch from a regular room. The pool was amazing as well as all of the vending machines on that level. There was an atm in the lobby as well we used quite a lot for snacks. Definitely will book this room again in the next few months! ” Read more

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Edgewater Hotel and Conference Center

Welcoming Booking.com guests since Jul 22, 2014

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is there a fireplace in room ?

    yes, gas.


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    Asked about: Queen Room with Hot Tub - Non-Smoking
  • Are the balconies private?

    Yes


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  • is this room facing the road and shops?

    No, it isn't. There is an upgrade fee for the riverside rooms.


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    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Does the trolly stop at Edgewatet

    YES


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  • How are the room and beds

    All our rooms have been renovated this year.


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  • What kind of shopping is there

    GIFT SHOPS, OUTLET MALL, AND THE ARTS AND CRAFTS COMMUNITY. CHECK OUT GATLINBURG SITE FOR LISTINGS.


    You found this answer helpful

    You found this answer unhelpful

  • Does this room have a private balcony?

    Yes, all rooms have a private balcony.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Is there a hot tub

    There are two hot tubs in the pool area.


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  • This is our 57 wedding anniversary and would love to have a riverside room. Could we get it for same price as mountain side? We are repeat guests. Thank you!

    Riverside is an upgrade fee if available at check-in.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Is the pool currently open?

    Yes, but we do currently have a limit of 10 at a time.


    You found this answer helpful

    You found this answer unhelpful

  • Have you updated any in the last few years?We stayed here years ago several times.

    We updated last year, 2019


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    You found this answer unhelpful

  • Pay now or at hotel

    We require a deposit of the first night plus tax as deposit at the time of reservation.


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    You found this answer unhelpful

  • Does the hotel have indoor or outdoor pool?

    Yes, it does. It's 1 large pool and you can swim from inside to outside.


    You found this answer helpful

    You found this answer unhelpful

  • Can you smoke on balcony but not in room? How much extra for riverside

    Sorry, you cannot smoke on the balconies. We have a designates spot on P3 to smoke. Normally, upgrades to the river side are $10 per night plus tax IF they are available. Hope this helps. Thank you


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool heated

    Yes the pool is heated.


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  • Are you able to check in at 18 years old?

    Yes you can check-in at 18.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • What is the balcony view of this room?

    The trees directly behind the hotel and the pool area


    You found this answer helpful

    You found this answer unhelpful

    Asked about: King Room - Disability Access/Non-Smoking
  • Do y’all have a heated pool ? Is the hot tub open & enclosed ?

    Yes our pool is heated. Our 2 hot tubs are inside the pool area.


    You found this answer helpful

    You found this answer unhelpful

  • I need one room two queen beds

    YOU WILL NEED TO CHECK THE HOTEL FOR AVAILABILITY. THANK YOU!


    You found this answer helpful

    You found this answer unhelpful

  • Are you all serving breakfast at this time?

    Yes 7am to 10am.


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    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Edgewater Hotel & Conference Center

Most recent questions
  • Is there a fireplace in room ?

    yes, gas.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Hot Tub - Non-Smoking
  • Are the balconies private?

    Yes


    You found this answer helpful

    You found this answer unhelpful

  • is this room facing the road and shops?

    No, it isn't. There is an upgrade fee for the riverside rooms.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Does the trolly stop at Edgewatet

    YES


    You found this answer helpful

    You found this answer unhelpful

  • How are the room and beds

    All our rooms have been renovated this year.


    You found this answer helpful

    You found this answer unhelpful

  • What kind of shopping is there

    GIFT SHOPS, OUTLET MALL, AND THE ARTS AND CRAFTS COMMUNITY. CHECK OUT GATLINBURG SITE FOR LISTINGS.


    You found this answer helpful

    You found this answer unhelpful

  • Does this room have a private balcony?

    Yes, all rooms have a private balcony.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Is there a hot tub

    There are two hot tubs in the pool area.


    You found this answer helpful

    You found this answer unhelpful

  • This is our 57 wedding anniversary and would love to have a riverside room. Could we get it for same price as mountain side? We are repeat guests. Thank you!

    Riverside is an upgrade fee if available at check-in.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Is the pool currently open?

    Yes, but we do currently have a limit of 10 at a time.


    You found this answer helpful

    You found this answer unhelpful

  • Have you updated any in the last few years?We stayed here years ago several times.

    We updated last year, 2019


    You found this answer helpful

    You found this answer unhelpful

  • Pay now or at hotel

    We require a deposit of the first night plus tax as deposit at the time of reservation.


    You found this answer helpful

    You found this answer unhelpful

  • Does the hotel have indoor or outdoor pool?

    Yes, it does. It's 1 large pool and you can swim from inside to outside.


    You found this answer helpful

    You found this answer unhelpful

  • Can you smoke on balcony but not in room? How much extra for riverside

    Sorry, you cannot smoke on the balconies. We have a designates spot on P3 to smoke. Normally, upgrades to the river side are $10 per night plus tax IF they are available. Hope this helps. Thank you


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool heated

    Yes the pool is heated.


    You found this answer helpful

    You found this answer unhelpful

  • Are you able to check in at 18 years old?

    Yes you can check-in at 18.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • What is the balcony view of this room?

    The trees directly behind the hotel and the pool area


    You found this answer helpful

    You found this answer unhelpful

    Asked about: King Room - Disability Access/Non-Smoking
  • Do y’all have a heated pool ? Is the hot tub open & enclosed ?

    Yes our pool is heated. Our 2 hot tubs are inside the pool area.


    You found this answer helpful

    You found this answer unhelpful

  • I need one room two queen beds

    YOU WILL NEED TO CHECK THE HOTEL FOR AVAILABILITY. THANK YOU!


    You found this answer helpful

    You found this answer unhelpful

  • Are you all serving breakfast at this time?

    Yes 7am to 10am.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mysterious Mansion
    0.1 miles
  • Gatlinburg Sky Lift
    0.1 miles
  • Sugarland Distilling Company
    0.1 miles
  • Sugarlands Distilling Company
    0.2 miles
  • Earthquake The Ride
    0.2 miles
  • Gatlinburg Space Needle
    0.2 miles
  • Guinness World of Record Museum
    0.2 miles
  • Ole Smoky Moonshine Distillery
    0.2 miles
  • Ripley's Haunted Adventure
    0.2 miles
  • Amazing Mirror Maze
    0.2 miles
Restaurants & cafes
  • Restaurant Pancake Pantry
    0.1 miles
Top attractions
  • Ripley's Aquarium of the Smokies
    0.2 miles
  • Dolly Parton’s Stampede
    4.9 miles
  • Old Mill
    5.6 miles
  • Dollywood
    5.8 miles
  • The Grand Majestic Theater
    7.6 miles
  • Country Tonite Theatre
    7.8 miles
  • Smoky Mountain Opry
    8.4 miles
Closest Airports
  • McGhee Tyson Airport
    27.5 miles
  • Asheville Regional Airport
    57.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

4 reasons to choose Edgewater Hotel and Conference Center

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One of our top picks in Gatlinburg

Amenities of Edgewater Hotel and Conference Center Great facilities! Review score, 8.1

Most popular amenities

2 swimming pools
Free WiFi
Free parking
Non-smoking rooms
Family rooms
Tea/Coffee Maker in All Rooms
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are not allowed.

Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

  • Accessible parking
  • Parking garage
Front Desk Services
  • ATM on site
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safe Additional charge
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – indoor
  • Open all year
  • Heated pool
Pool 2 – outdoor
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Heated pool
Spa
  • Fitness
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Fitness center

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House rules Edgewater Hotel and Conference Center takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa Discover American Express Edgewater Hotel and Conference Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Edgewater Hotel and Conference Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests must be at least 18 years or older to check-in.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Edgewater Hotel and Conference Center

  • Yes, Edgewater Hotel and Conference Center is popular with guests booking family stays.

  • Edgewater Hotel and Conference Center offers the following activities/services (charges may apply):

    • Indoor pool
    • Fitness center
    • Hot tub/Jacuzzi
    • Fitness
    • Indoor pool (year-round)

  • Check-in at Edgewater Hotel and Conference Center is from 4:00 PM, and check-out is until 11:00 AM.

  • The following parking options are available to guests staying at Edgewater Hotel and Conference Center (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Parking garage
    • Accessible parking

  • The prices at Edgewater Hotel and Conference Center may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Edgewater Hotel and Conference Center is 800 feet from the center of Gatlinburg.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Edgewater Hotel and Conference Center on this page.

  • Room options at Edgewater Hotel and Conference Center include:

    • Double
    • Quad

8.3 Very Good 1,905 reviews 100% real guest experiences
  • Awesome: 9+

    887

  • Good: 7 – 9

    723

  • Okay: 5 – 7

    223

  • Poor: 3 – 5

    52

  • Very Poor: 1 – 3

    20

Categories
  • Staff8.9
  • Facilities8.1
  • Cleanliness8.4
  • Comfort8.3
  • Value for money8.1
  • Location9.3
  • Free WiFi 6.7
Low score for Gatlinburg

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    The Best of Gatlinburg

    Click here to see more hotels and accommodations near popular landmarks in Gatlinburg

    Attractions

    • Dollywood
    • Dolly Parton’s Stampede
    • Ripley's Aquarium of the Smokies
    • Parrot Mountain & Gardens
    • WonderWorks Pigeon Forge
    • Mysterious Mansion
    • Earthquake The Ride
    • Ripley's Haunted Adventure
    • Amazing Mirror Maze
    • Anakeesta
    • Ober Gatlinburg Amusement Park and Ski Area

    Convention Centers

    • Gatlinburg Convention Center

    Landmarks

    • Gatlinburg Space Needle

    Museums

    • Guinness World of Record Museum
    • Star Cars Museum

    Popular Areas

    • Old Mill
    • Gatlinburg Sky Lift
    • Sugarland Distilling Company
    • Sugarlands Distilling Company
    • Ole Smoky Moonshine Distillery

    Theaters

    • The Grand Majestic Theater
    • Smoky Mountain Opry
    • Country Tonite Theatre
    • Comedy Barn
    • Hatfield & McCoy Dinner Show

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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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