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  6. Edgewater Hotel and Conference Center (Hotel), Gatlinburg (USA) Deals

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  • Amenities
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  • The fine print
  • Guest reviews (2,287)

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

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We Price Match

Hotel Edgewater Hotel and Conference Center

Edgewater Hotel and Conference Center

402 River Road, Gatlinburg, TN 37738, United States of America – Excellent location – show map

Excellent location – rated 9.3/10! (score from 2287 reviews)

Real guests • Real stays • Real opinions

8.3
Very Good
2,287 reviews

  • Facilities

    8.1

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Value for money

    8.2

  • Location

    9.3

  • Total

    8.3

  • Free WiFi

    6.8

We love the location of the hotel, we always stay here!

Clay United States of America

The location was great and the rooms weren’t bad.

Stacia United States of America

The hotel is always clean and comfortable. The balcony views are wonderful and it’s so close to the main strip. The staff is always eager to help and friendly.

Lori United States of America

Very clean, nice room, staff was great, breakfast was filling.

Joni United States of America

Perfect location to get to things. Food was ok. Would stay there again. Parking was a little tight. Elevator was very slow. Stairs were not next to elevator.

Russ United States of America

Breakfast was good. I would definitely stay at this hotel again.

Danny United States of America

Such a great location after a day of drinking! Free parking too!

Jenae United States of America

I liked to hot tub and pool. very good location, walking distance to everything.

Jade United States of America

Clean, fancy but simple, nicest staff, loved breakfast and the pool

Kelsey United States of America

Parking was free and the location was perfect for shopping on the parkway.

Melodie United States of America

Excellent location!

9.3
The building where the hotel is located
A bathroom at Edgewater Hotel and Conference Center
A restaurant or other place to eat at Edgewater Hotel and Conference Center
A restaurant or other place to eat at Edgewater Hotel and Conference Center
A bathroom at Edgewater Hotel and Conference Center
+30 photos
Edgewater Hotel and Conference Center

Lock in a great price for Edgewater Hotel and Conference Center – rated 8.3 by recent guests!

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Lock in a great price for Edgewater Hotel and Conference Center – rated 8.3 by recent guests! to get started.
8.3
Very Good
2,287 reviews
  • 9.3

    Excellent location!

  • What guests loved the most:
  • “We love the location of the hotel, we always stay here!”
    Clay Clay United States of America United States of America
  • “The location was great and the rooms weren’t bad.”
    Stacia Stacia United States of America United States of America
  • “The hotel is always clean and comfortable. The balcony views are wonderful and it’s so close to the main strip. The staff is always eager to help and friendly.”
    Lori Lori United States of America United States of America
  • “Very clean, nice room, staff was great, breakfast was filling.”
    Joni Joni United States of America United States of America
  • “Perfect location to get to things. Food was ok. Would stay there again. Parking was a little tight. Elevator was very slow. Stairs were not next to elevator.”
    Russ Russ United States of America United States of America
  • “Breakfast was good. I would definitely stay at this hotel again.”
    Danny Danny United States of America United States of America
  • “Such a great location after a day of drinking! Free parking too!”
    Jenae Jenae United States of America United States of America
  • “I liked to hot tub and pool. very good location, walking distance to everything.”
    Jade Jade United States of America United States of America
  • “Clean, fancy but simple, nicest staff, loved breakfast and the pool”
    Kelsey Kelsey United States of America United States of America
  • “Parking was free and the location was perfect for shopping on the parkway.”
    Melodie Melodie United States of America United States of America

One of our top picks in Gatlinburg. This Gatlinburg, Tennessee hotel offers a half-outdoor, half-indoor pool as well as free WiFi access and breakfast. The Great Smoky Mountains are 0.9 mi away from the property.

A flat-screen cable TV and a desk are included in each room at the Edgewater Hotel and Conference Center. A microwave and small refrigerator are featured in addition to a balcony.

A fitness center and hot tub are offered for guests to enjoy. A 24-hour front desk and a vending machine are on site at the Edgewater Hotel.

Ripley's Aquarium is 5 minutes’ walk from the property. The Space Needle, an observation tower, and the Mountain Mall are each 1,500 feet away from the hotel.

This is our guests' favorite part of Gatlinburg, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

We speak your language!

Edgewater Hotel and Conference Center has been welcoming Booking.com guests since Jul 22, 2014

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Most popular amenities

2 swimming pools
Free WiFi
Free parking
Non-smoking rooms
Family rooms
Tea/Coffee Maker in All Rooms

Good for couples – they rated the facilities 8.1 for two-person stays.

ATM: Need cash? This property has an ATM on site.

뀐 Located in the best-rated area in Gatlinburg, this hotel has an excellent location score of 9.3

끸 Free private parking available at the hotel

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17 properties in Gatlinburg like Edgewater Hotel and Conference Center were booked in the last 12 hours

Guest reviews

8.3
Very Good
2,287 reviews
Read all reviews
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  • Staff8.9
  • Facilities8.1
    • Guests enjoyed the pool
    • Some guests said the WiFi could be improved
    • Some guests said the room amenities could be improved
  • Cleanliness8.4
  • Comfort8.3
  • Value for money8.2
  • Location9.3
    • Some guests said parking could be better
    • Guests enjoyed the central location
    • Guests recommend this area for sightseeing
  • Free WiFi 6.8
Low score for Gatlinburg

Select topics to read reviews:

See what guests loved the most:

  • Clay United States of America

    “We love the location of the hotel, we always stay here! ”

  • Stacia United States of America

    “The location was great and the rooms weren’t bad. ”

  • Lori United States of America

    “The hotel is always clean and comfortable. The balcony views are wonderful and it’s so close to the main strip. The staff is always eager to help and friendly. ”

  • Joni United States of America

    “Very clean, nice room, staff was great, breakfast was filling.”

  • Russ United States of America

    “Perfect location to get to things. Food was ok. Would stay there again. Parking was a little tight. Elevator was very slow. Stairs were not next to elevator.”

  • Danny United States of America

    “Breakfast was good. I would definitely stay at this hotel again.”

  • Jenae United States of America

    “Such a great location after a day of drinking! Free parking too! ”

  • Jade United States of America

    “I liked to hot tub and pool. very good location, walking distance to everything. ”

  • Kelsey United States of America

    “Clean, fancy but simple, nicest staff, loved breakfast and the pool”

  • Melodie United States of America

    “Parking was free and the location was perfect for shopping on the parkway. ”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Edgewater Hotel and Conference Center

Welcoming Booking.com guests since Jul 22, 2014

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Is there a fireplace in room ?

    yes, gas.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Hot Tub - Non-Smoking
  • Are the balconies private?

    Yes

    You found this answer helpful

    You found this answer unhelpful

  • is this room facing the road and shops?

    No, it isn't. There is an upgrade fee for the riverside rooms.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Does the trolly stop at Edgewatet

    YES

    You found this answer helpful

    You found this answer unhelpful

  • How are the room and beds

    All our rooms have been renovated this year.

    You found this answer helpful

    You found this answer unhelpful

  • What kind of shopping is there

    GIFT SHOPS, OUTLET MALL, AND THE ARTS AND CRAFTS COMMUNITY. CHECK OUT GATLINBURG SITE FOR LISTINGS.

    You found this answer helpful

    You found this answer unhelpful

  • Does this room have a private balcony?

    Yes, all rooms have a private balcony.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • are there balconies overlooking the river?

    Half are on the river and half are on the mountainside.

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    You found this answer unhelpful

  • Pay now or at hotel

    We require a deposit of the first night plus tax as deposit at the time of reservation.

    You found this answer helpful

    You found this answer unhelpful

  • Can you smoke on balcony but not in room? How much extra for riverside

    Sorry, you cannot smoke on the balconies. We have a designates spot on P3 to smoke. Normally, upgrades to the river side are $10 per night plus tax IF they are available. Hope this helps. Thank you

    You found this answer helpful

    You found this answer unhelpful

  • Are you all serving breakfast at this time?

    Yes 7am to 10am.

    You found this answer helpful

    You found this answer unhelpful

  • do these rooms have balconies

    All rooms have balconies.

    You found this answer helpful

    You found this answer unhelpful

  • What’s the earliest a person can check in?

    We do not guarantee check-in until 4pm. You are welcome to come by anytime after 1pm to see if the room is ready. If so, we will certainly check you in. Otherwise we will get you prre-registered and give you a parking pass until it is ready.

    You found this answer helpful

    You found this answer unhelpful

  • Is the pool currently open?

    Yes, but we do currently have a limit of 10 at a time.

    You found this answer helpful

    You found this answer unhelpful

  • Have you updated any in the last few years?We stayed here years ago several times.

    We updated last year, 2019

    You found this answer helpful

    You found this answer unhelpful

  • Is there a hot tub

    There are two hot tubs in the pool area.

    You found this answer helpful

    You found this answer unhelpful

  • Does the hotel have indoor or outdoor pool?

    Yes, it does. It's 1 large pool and you can swim from inside to outside.

    You found this answer helpful

    You found this answer unhelpful

  • Is the hot tub open?

    Yes they are!

    You found this answer helpful

    You found this answer unhelpful

  • how old do you have to be to reserve a room?

    18 with a valid ID

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Is the pool heated

    Yes the pool is heated.

    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Edgewater Hotel & Conference Center

Most recent questions
  • Is there a fireplace in room ?

    yes, gas.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Hot Tub - Non-Smoking
  • Are the balconies private?

    Yes

    You found this answer helpful

    You found this answer unhelpful

  • is this room facing the road and shops?

    No, it isn't. There is an upgrade fee for the riverside rooms.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Does the trolly stop at Edgewatet

    YES

    You found this answer helpful

    You found this answer unhelpful

  • How are the room and beds

    All our rooms have been renovated this year.

    You found this answer helpful

    You found this answer unhelpful

  • What kind of shopping is there

    GIFT SHOPS, OUTLET MALL, AND THE ARTS AND CRAFTS COMMUNITY. CHECK OUT GATLINBURG SITE FOR LISTINGS.

    You found this answer helpful

    You found this answer unhelpful

  • Does this room have a private balcony?

    Yes, all rooms have a private balcony.

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • are there balconies overlooking the river?

    Half are on the river and half are on the mountainside.

    You found this answer helpful

    You found this answer unhelpful

  • Pay now or at hotel

    We require a deposit of the first night plus tax as deposit at the time of reservation.

    You found this answer helpful

    You found this answer unhelpful

  • Can you smoke on balcony but not in room? How much extra for riverside

    Sorry, you cannot smoke on the balconies. We have a designates spot on P3 to smoke. Normally, upgrades to the river side are $10 per night plus tax IF they are available. Hope this helps. Thank you

    You found this answer helpful

    You found this answer unhelpful

  • Are you all serving breakfast at this time?

    Yes 7am to 10am.

    You found this answer helpful

    You found this answer unhelpful

  • do these rooms have balconies

    All rooms have balconies.

    You found this answer helpful

    You found this answer unhelpful

  • What’s the earliest a person can check in?

    We do not guarantee check-in until 4pm. You are welcome to come by anytime after 1pm to see if the room is ready. If so, we will certainly check you in. Otherwise we will get you prre-registered and give you a parking pass until it is ready.

    You found this answer helpful

    You found this answer unhelpful

  • Is the pool currently open?

    Yes, but we do currently have a limit of 10 at a time.

    You found this answer helpful

    You found this answer unhelpful

  • Have you updated any in the last few years?We stayed here years ago several times.

    We updated last year, 2019

    You found this answer helpful

    You found this answer unhelpful

  • Is there a hot tub

    There are two hot tubs in the pool area.

    You found this answer helpful

    You found this answer unhelpful

  • Does the hotel have indoor or outdoor pool?

    Yes, it does. It's 1 large pool and you can swim from inside to outside.

    You found this answer helpful

    You found this answer unhelpful

  • Is the hot tub open?

    Yes they are!

    You found this answer helpful

    You found this answer unhelpful

  • how old do you have to be to reserve a room?

    18 with a valid ID

    You found this answer helpful

    You found this answer unhelpful

    Asked about: Queen Room with Two Queen Beds - Non-Smoking
  • Is the pool heated

    Yes the pool is heated.

    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mysterious Mansion
    0.1 miles
  • Gatlinburg Sky Lift
    0.1 miles
  • Sugarland Distilling Company
    0.1 miles
  • Sugarlands Distilling Company
    0.2 miles
  • Earthquake The Ride
    0.2 miles
  • Gatlinburg Space Needle
    0.2 miles
  • Guinness World of Record Museum
    0.2 miles
  • Ole Smoky Moonshine Distillery
    0.2 miles
  • Ripley's Haunted Adventure
    0.2 miles
  • Amazing Mirror Maze
    0.2 miles
Restaurants & cafes
  • Restaurant Pancake Pantry
    0.1 miles
Top attractions
  • Ripley's Aquarium of the Smokies
    0.2 miles
  • Dolly Parton’s Stampede
    4.9 miles
  • Old Mill
    5.6 miles
  • Dollywood
    5.8 miles
  • The Grand Majestic Theater
    7.6 miles
  • Country Tonite Theatre
    7.8 miles
  • Smoky Mountain Opry
    8.4 miles
Closest Airports
  • McGhee Tyson Airport
    27.5 miles
  • Asheville Regional Airport
    57.9 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

4 reasons to choose Edgewater Hotel and Conference Center

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One of our top picks in Gatlinburg

Amenities of Edgewater Hotel and Conference Center Great facilities! Review score, 8.1

Most popular amenities

2 swimming pools
Free WiFi
Free parking
Non-smoking rooms
Family rooms
Tea/Coffee Maker in All Rooms
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
Pets

  • Pets are not allowed.

Internet

  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not needed).

  • Accessible parking
  • Parking garage
Front Desk Services
  • ATM on site
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Safe Additional charge
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
2 swimming pools
Pool 1 – indoor Free!
  • Open all year
  • Heated pool
Pool 2 – outdoor Free!
  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Heated pool
Spa
  • Fitness
  • Pool/Beach towels
  • Hot tub/Jacuzzi
  • Fitness center

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Awesome!

House rules Edgewater Hotel and Conference Center takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 16 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa Discover American Express Edgewater Hotel and Conference Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Edgewater Hotel and Conference Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests must be at least 18 years or older to check-in.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Edgewater Hotel and Conference Center

  • Edgewater Hotel and Conference Center is 800 feet from the center of Gatlinburg.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The following parking options are available to guests staying at Edgewater Hotel and Conference Center (subject to availability):

    • On-site parking
    • Private Parking
    • Parking
    • Parking garage
    • Accessible parking
    • Free parking

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Edgewater Hotel and Conference Center on this page.

  • Check-in at Edgewater Hotel and Conference Center is from 4:00 PM, and check-out is until 11:00 AM.

  • Edgewater Hotel and Conference Center offers the following activities/services (charges may apply):

    • Indoor pool
    • Fitness center
    • Hot tub/Jacuzzi
    • Fitness
    • Indoor pool (year-round)

  • Room options at Edgewater Hotel and Conference Center include:

    • Double
    • Quad

  • The prices at Edgewater Hotel and Conference Center may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, Edgewater Hotel and Conference Center is popular with guests booking family stays.

8.3 Very Good 2,287 reviews 100% real guest experiences

  • Awesome: 9+

    1078

  • Good: 7 – 9

    855

  • Okay: 5 – 7

    263

  • Poor: 3 – 5

    66

  • Very Poor: 1 – 3

    25

Categories:
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  • Staff8.9
  • Facilities8.1
    • Guests enjoyed the pool
    • Some guests said the WiFi could be improved
    • Some guests said the room amenities could be improved
  • Cleanliness8.4
  • Comfort8.3
  • Value for money8.2
  • Location9.3
    • Some guests said parking could be better
    • Guests enjoyed the central location
    • Guests recommend this area for sightseeing
  • Free WiFi 6.8
Low score for Gatlinburg

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    The Best of Gatlinburg

    Click here to see more hotels and accommodations near popular landmarks in Gatlinburg

    Attractions

    • Dollywood
    • Dolly Parton’s Stampede
    • Ripley's Aquarium of the Smokies
    • Parrot Mountain & Gardens
    • WonderWorks Pigeon Forge
    • Mysterious Mansion
    • Earthquake The Ride
    • Ripley's Haunted Adventure
    • Amazing Mirror Maze
    • Anakeesta
    • Ober Gatlinburg Amusement Park and Ski Area

    Convention Centers

    • Gatlinburg Convention Center

    Landmarks

    • Gatlinburg Space Needle

    Museums

    • Guinness World of Record Museum
    • Star Cars Museum

    Popular Areas

    • Old Mill
    • Gatlinburg Sky Lift
    • Sugarland Distilling Company
    • Sugarlands Distilling Company
    • Ole Smoky Moonshine Distillery

    Theaters

    • The Grand Majestic Theater
    • Smoky Mountain Opry
    • Country Tonite Theatre
    • Comedy Barn
    • Hatfield & McCoy Dinner Show

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