Name: Chicago's Essex Inn
Address: 800 South Michigan Avenue, Chicago Loop, Chicago, IL 60605, United States of America, 800 South Michigan Avenue, Illinois, IL 60605, USA
Rating: 7.3

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Guest Reviews (2,357)

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Hotel Chicago's Essex Inn

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program.

This neighborhood is a great choice for travelers interested in parks, architecture and museums – Check location 800 South Michigan Avenue, Chicago Loop, Chicago, IL 60605, United States of America – This neighborhood is a great choice for travelers interested in parks, architecture and museums – Check location

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Newest Reviews for Chicago's Essex Inn

Reviewed: July 23, 2018

Christine
United States of America
7.5

“Great location. Good value.”
- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 7 nights
A restaurant in the hotel or next door for breakfast, late night arrival, drop in. Bathroom old and small. Needs renovation.
The staff were very pleasant and helpful. Pete's is a block away!!!

Stayed in June 2018
Reviewed: July 23, 2018

Stephan
United States of America
8.3

Very Good
- • Solo traveler
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
A massive condo construction project next door has eliminated the hotel pool area and half of the lobby space. My room was not on that side of the hotel, so I was not affected.
Lobby staff were helpful and efficient.

Stayed in June 2018
Reviewed: July 13, 2018

Amanda
United States of America
8.3

Very Good
- • Leisure trip
- • Group of friends
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The parking lot was a little pricey and a little walk from the entrance so it was a inconvenient to have to carry all of our luggage to the entrance. Other than that absolutely no complaints!
It was in a good area and the room was clean and comfortable and the price was great!

Stayed in June 2018
Reviewed: July 11, 2018

Shavontae
United States of America
10

“Even though it was only for a night I really enjoyed my stay!”
- • Couple
- • King Suite with Sofa Bed - City View
- • Stayed 1 night
- • Submitted from a mobile device
The view of the lake was beautiful to wake up too and I could have stayed in bed all day!

Stayed in June 2018
Reviewed: July 6, 2018

Jeffrey
United States of America
8.8

“nice hotel should be much better when renovations are completed”
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 3 nights
- • Submitted from a mobile device
No towels in room upon arrival
Pool closed due to construction they should have given updates as to status of facilities

Stayed in June 2018
Reviewed: July 5, 2018

Marjorie
United States of America
8.3

“We loved the location. Everyone was really friendly.”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
When I flipped back my sheets there were a few tiny "bugs" that were on the sheets. The kind that fly around lightbulbs sometimes. Not a big deal for most people, I'm sure. My son's bed was good. Beds were very comfortable.
Everything was very good. However, there is construction on site so parking was more of a problem than I expected. It is valet parking and you need to make sure you are ready to take everything out that you need before you hand over the keys, because you don't have easy access to the parking area.

Stayed in June 2018
Reviewed: July 3, 2018

David
United States of America
10

“Great place will be even better after the remodel”
- • Leisure trip
- • Couple
- • Deluxe Double Room with Two Double Beds
- • Stayed 4 nights
The desk failed to tell us in advance that the hotel was being closed at noon on our check-out day and would not be able to store our luggage while we were at the Cubs baseball game. The clerk did tell us that the hotel across the street would hold our luggage for the day. That worked out fine.
location, location, location

Stayed in July 2018
Reviewed: July 2, 2018

Nicolene
United States of America
7.5

“Great location, nice staff, but needs updating”
- • Business trip
- • Solo traveler
- • Deluxe Double Room with Two Double Beds
- • Stayed 3 nights
The room was not as well equipped as I thought it should be. On day one there was no bath mat, on day two there was no facecloth. On day 3 they did not replace the coffee for the coffee maker.I went to the front desk and they quickly provided the coffee packet. The bed had a top and bottom sheet but no blanket or bedspread and I had to take the top sheet off the second bed to stay warm. The second night I requested 2 top sheets which they did.
Great location and friendly staff.

Stayed in July 2018
Reviewed: July 2, 2018

Logan
United States of America

1 helpful vote
4.2

“You get what you pay for - pay a little more for another nearby hotel”
- • Business trip
- • Couple
- • Deluxe King Room
- • Stayed 4 nights
Shower did not drain, just a single top sheet was on the bed, hotel employees were loud and rude at 4 AM in the morning, they did not have a gym or snack vending machine, did not provide checked bag service the day we checked out and we had to lug our bags around until our flight
Location was convenient for my business trip

Stayed in July 2018
Reviewed: July 2, 2018

Marco
Italy
3.8

“Necessity”
- • Leisure trip
- • Group of friends
- • Deluxe Double Room with Two Double Beds
- • Stayed 2 nights
- • Submitted from a mobile device
No luggage store on sunday, when we asked help they sad the hotel was closing i one hour . The Air conditioning fan incredibly noisy, and the only possibility was to turn off it, but it was too warm To do it.
Near the loop.

Stayed in July 2018
Reviewed: July 2, 2018

Shelley
United States of America
8.8

“Farewell to a hotel with a wonderful hotel staff at a perfect Chicago location.”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 3 nights
- • Submitted from a mobile device
Our only complaint is with the decision to close the hotel. Farewell Essex Inn.
The staff were friendly and very professional. I can’t imagine how difficult it must have been to continue taking care of guests on the last day of operations. Our bellman had been at the hotel 27 years. Another had served 33 years. The team functioned as a well oiled machine though their hearts must have been breaking.

Stayed in July 2018
Reviewed: July 2, 2018

Noe
United States of America
9.2

“If the hotel wasn’t permanently closing down, I wouldn’t think twice about staying there again”
- • Leisure trip
- • Solo traveler
- • Deluxe Double Room with Two Double Beds
- • Stayed 4 nights
- • Submitted from a mobile device
The staff was extremely friendly and the hotel is located in a really great area.

Stayed in July 2018
Reviewed: July 2, 2018

Tj
United States of America
4.6

Disappointing
- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Hotel was closing in one day. Poor service, limited towels, no shampoo or conditioner, no vending. Each time we asked the staff for something the reply was, “ sorry were closing tomorrow”. If you can’t serve your guests, you shouldn’t be open.

Stayed in July 2018
Reviewed: July 2, 2018

Tony
United States of America
3.8

“I was told by night manager that they were shutting down hotel for good”
- • Leisure trip
- • Family with young children
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
1 towel in room, a/c not working, major bldg construction was going on, not disclosed, VERY dirty hotel, not clean.
Location not too bad

Stayed in July 2018
Reviewed: July 1, 2018

Erin
United States of America
10

Exceptional
- • Leisure trip
- • Group of friends
- • Deluxe Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted from a mobile device
The view was of construction
The location and the rooms were very comfortable

Stayed in June 2018

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Hotel Chicago's Essex Inn

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Hotel Chicago's Essex Inn

Chicago's Essex Inn This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Stay in the Heart of Chicago – Great location – show map

Most Popular Facilities

Guests love...

Availability

Hotel surroundings – This neighborhood is a great choice for travelers interested in parks, architecture and museums – Check location Great location - show map Guests loved walking around the neighborhood!

Closest Airports

What Travelers Love About This Location

4 reasons to choose Chicago's Essex Inn

Why book with us?

Facilities of Chicago's Essex Inn

Most Popular Facilities

Pets

Internet

Parking

Front Desk Services

Cleaning Services

Business Facilities

General

Languages Spoken

House Rules Chicago's Essex Inn takes special requests – add in the next step!

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Chicago's Essex Inn

Stay in the Heart of Chicago –

Hotel surroundings – This neighborhood is a great choice for travelers interested in parks, architecture and museums – Check location Guests loved walking around the neighborhood!