SureStay Plus Hotel by Best Western Gatlinburg
SureStay Plus Hotel by Best Western Gatlinburg
- River view
- Swimming pool
- Free Wifi
- Balcony
- Free parking
- Air conditioning
- Private bathroom
- 24-hour front desk
- Key card access
- Non-smoking rooms
You might be eligible for a Genius discount at SureStay Plus Hotel by Best Western Gatlinburg. Sign in to check if a Genius discount is available for your selected dates.
Genius discounts at this property are subject to booking dates, stay dates, and other available deals.
About this property
Adjacent to Great Smoky Mountains National Park and 1.1 mi from Ripley's Aquarium and Mountain Mall, the SureStay Plus Hotel by Best Western Gatlinburg includes free continental breakfast, free WiFi, and an outdoor pool. A microwave, small refrigerator, and cable TV as well as a private bathroom are provided in every simply appointed room. Extras include toiletries, towels, and linens. A 24-hour reception and vending machine for snacks and drinks are on site. Free parking is also provided by SureStay Plus Hotel by Best Western Gatlinburg. Great Smoky Mountains National Park is 1312 ft from the hotel, while Ober Gatlinburg Amusement Park tram elevator is 9 minutes' walk away. Guests can visit Cataract Falls, which is 6 minutes' drive by car or 45 minutes' walk along the Gatlinburg Trail.
Couples in particular like the location – they rated it 8.8 for a two-person trip.
Distance in property description is calculated using © OpenStreetMap
Most popular amenities
- Outdoor swimming pool
- Free Wifi
- Free parking
- Non-smoking rooms
- Family rooms
- Facilities for disabled guests
- 24-hour front desk
- Elevator
- Breakfast

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Guest reviews
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Guests who stayed here loved
- Shawn
United States
“We have stayed here a few times. It has always been clean and staff are great. Perfect location.” - Jarrett
United States
“The room was Amazing, and very clean with a beautiful view of the river and mountains. WE were very comfortable with everything including seeing the bear every day.” - Dustin
United States
“The location of the hotel was away from the bust strip of downtown Gatlinburg.” - Sally
United States
“Beautiful, spacious room with balcony overlooking the river. Great breakfast was included.” - Donna
United States
“Staff was extremely helpful and nice! Hotel was very nice! Loved the pancake machine. Will stay here again!” - Nicholas
United States
“The breakfast was good very good breakfast and walkable to the strip the staff was very friendly the pool was good and warm” - Joshua
United States
“The room was very clean, and much larger than expected.” - Hope
United States
“Location and kitchen staff was very pleasant and helpful. The receptionist was nice no problems at all” - Short
United States
“We seen bears in parking lot and behind the building..room are awesome we will be back” - Shannon
United States
“Location, affordable, clean , roomy and all staff was very helpful and friendly”
Hotel area info
House rules
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.







The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform SureStay Plus Hotel by Best Western Gatlinburg of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.