Name: Quality Suites Freeport
Address: 500 US Route 1, Freeport, ME 04032, United States of America, 500 US Route 1, Maine, ME 04032, USA
Rating: 7.6

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Guest reviews (403)

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Hotel Quality Suites Freeport

500 US Route 1, Freeport, ME 04032, United States of America – Great location - show map

“We made a spontaneous trip from Boston and this was the only place with rooms available (wedding in town). We were pleasantly surprised. The room was much nicer than the one we had the Omni Parker House. ”

Robin

United States of America

“the breakfast was very good, had plenty to choose from. the pool looked very nice. the hotel was easy to find, had good directions. the staff was attentive and generally nice and helpful. Can't think of anything else to say.”

Rebecca

“Great 3 day stay in large clean, king sized room. Bed was comfy with clean linen. Bathroom was excellent and probably been recently refurbished. Good shower too. TV was ok, large screen but only average picture quality. Breakfast was very good and well organised. It was busy for our August visit but coped very well. Plenty of parking space provided, all free. All in all, good value for money.”

Ian

United Kingdom

See all guest reviews for Quality Suites Freeport

Newest Reviews for Quality Suites Freeport

Reviewed: December 2, 2019

Amber
Canada
1.0

“HORRIBLE! Front desk staff are beyond terrible, rude, stared us down as needed supplies for room”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
- • Submitted from a mobile device
Front desk staff are HORRIBLE. Our room was not made up, tried to call to get towels and toilet paper, there was no answer. Went down to front desk as we needed supplies, they were watching a football game! I would sleep in my car before I would stay at this hotel again.
The hotel is located conveniently

Stayed in December 2019
Reviewed: November 11, 2019

Anonymous
Canada
3.0

“Dissapointing”
- • Leisure trip
- • Group
- • Stayed 2 nights
- • Submitted from a mobile device
We were a group of ladies, before 8am on the first morning we discovered our room deadbolt lock did not work. We reported it to the staff; they assured us it would be fixed sometime that day. We needed to move our belongings as our room didnt lock. We came back about 12hrs later and nothing had been done. We went to the front desk and were told "I guess it's not in our book, it wasn't reported to maintenance, just use the little chain to lock your room for the night" ...no efforts were made to check on the deadbolt! The saftye and security of their guests are NOT a priority! No accountability, no empathy from the staff! Very disturbing. We had to sleep with the ironing board wedged under the door lock as we didnt have faith in just the little metal crossover. It's a shame that the staff have not been coached on how to address the safety concerns of its patrons. Due to this, we would not reccomend quality suited freeport. We will not be staying here again.
Good breakfast

Stayed in November 2019
Reviewed: November 9, 2019

Gasper
United States of America
10

“HAD A GOOD REST”
- • Leisure trip
- • Solo traveler
- • Stayed 1 night
NOTHING
EASY ACCESSABILITY WITH PARKING

Stayed in October 2019
Reviewed: October 29, 2019

Bettina
Germany
6.3

“Resume: The positive: nice and helpfull crew. The negative: very dirty and rampaged hotel!”
- • Leisure trip
- • Family with young children
- • Stayed 5 nights
The complete hotel: hallway, rooms, pool, workout room were not clean! The hallway and stairways were littered with crums and trash. We stayed 4 days and noticed that crushed chips for example in the stairs were never removed. The shower curtain was so incredibly stenchfull, we could not use the bathroom without gagging. The front desk was so kind to imediately give us a new shower curtain, otherwise we would have left right away, rendering our room useless. Floors and Walls in the complete hotel are stained and rampaged. Time has left it's marks. The pool was the worst we've ever encountered. murky water, unbreathable air, grimey floor. The jaccusi was shut off and not available for use. The workout room was very dissapointing. We encountered a non-usable running machine and a stepper. We had intended to use the evenings for a workout, alas we didn't. On our second day we had no room service and had to clean the room ourselves. On the third day we had to address the cleaning crew to please service our room. Room service encompassed making of the beds. No wiping of the bathroom floor, no vacuuming of the rug floors.
The hotel crew was very nice and helpfull.

Stayed in October 2019
Reviewed: October 27, 2019

Robert
United States of America
6.0

“I will pick something nicer the next time.”
- • Leisure trip
- • Family with young children
- • Stayed 1 night
I really just wanted a larger cup for the OJ. Eggs were murdered. Everything else looked and tasted very blah.
Not very good at all. Had a few hard eggs and a few pieces of bacon, a small cup of coffee and a small OJ

Stayed in October 2019
Reviewed: October 23, 2019

Christine
United States of America
6.7

Pleasant
- • Leisure trip
- • Family with young children
- • Stayed 7 nights
- • Submitted from a mobile device
The room wasnt cleaned everyday ,they could have done a better job with the cleaning overall...the room should have been cleaned by three not 6!! Jacuzzi wasnt operating and pool area needs renovation...
Breakfast was great every morning and bed was comfortable and room was pretty nice...management was nice

Stayed in October 2019
Reviewed: October 23, 2019

Anonymous
United States of America
8.0

“Convenient location and fair price.”
- • Leisure trip
- • Couple
- • Stayed 1 night
The bathroom floor was cleaned but the cleaner left the floor very sticky.

Stayed in October 2019
Reviewed: October 22, 2019

Paul
United Kingdom

2 helpful votes
7.0

“Fine stopover hotel”
- • Leisure trip
- • Couple
- • Stayed 1 night
Parts of the hotel look a little tired and could do with some attention
Good overnight stay, easy drive to town centre

Stayed in October 2019
Reviewed: October 21, 2019

Wendy
United States of America
6.7

Pleasant
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted from a mobile device
The front seat worker checked us in around 3:00pm But, our rooms weren’t cleaned and ready until 5:30-6pm.

Stayed in October 2019
Reviewed: October 20, 2019

Jamesfrake
United States of America
9.2

Awesome
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Hot tub out of order. Would be nice to get an email ahead of time since they knew it wasnt working for days so we would have the option to choose a different hotel. Specifically chose this place because pictures of pool and hot tub and it turns out the pics online must be of a different hotel. Felt mislead a little but still had a perfectly nice stay. Breakfast was amazing and coffee always fresh and full. Staff very friendly and helpful room was perfect and had everything we needed.
Staff was great breakfast was fantastic coffee was always fresh room was clean and comfortable. Location great for freeport area.

Stayed in October 2019
Reviewed: October 20, 2019

Robin
United States of America
9.2

Awesome
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
We made a spontaneous trip from Boston and this was the only place with rooms available (wedding in town). We were pleasantly surprised. The room was much nicer than the one we had the Omni Parker House.

Stayed in October 2019
Reviewed: October 20, 2019

John
United States of America
8.0

“I'm not happy to be harrased to write a review.”
- • Leisure trip
- • Couple
- • Stayed 1 night
Clean.
Clean. Easy simple breakfast.

Stayed in October 2019
Reviewed: October 19, 2019

Nom_p28
Israel

2 helpful votes
8.3

Very Good
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted from a mobile device
Some of the furnitures like lampshades were very sudty. Han'been cleaned in along time.
The room was comfortable with a sofa, breakfast was nuce

Stayed in October 2019
Reviewed: October 15, 2019

Lateesha
United States of America
9.6

“Wonderful”
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted from a mobile device
The location was close to the outlets and very easy to get to from the highway. The breakfast was also tasty 😋.

Stayed in October 2019
Reviewed: October 13, 2019

Dallas
United States of America
6.7

“Perfect location, but I would not stay there again. Would rather pay more for a cleaner room.”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
The rugs were badly stained, in many spots. The overall room needed an upgrade, paint and wallpaper would do wonders.

Stayed in October 2019

Hotel Quality Suites Freeport

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