Hotel Hilton Garden Inn Phoenix Downtown

15 East Monroe Street , Downtown Phoenix, Phoenix, AZ 85004, United States – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very good
644 reviews

friendly staff, a nice operations manager check me in.. around 8am.. so they allow me to get in my room very early.. was so kind of him doing that... meeting guest expectation. also this morning for check out they allow me to stay until 1pm as I was in meetings until that time... thank you for all you help and kindness.. super friendly staff and I will recommend this hotel to everyone.. super clean as well.

Fabio United States

Good location for our visit. Beautiful hotel. Room was much bigger than expected.

Kelly United States

Very clean and the young lady at the front desk was extremely helpful and kind.

Marie United States

Love it! Fantastic deal. Walked to the ballgame. Thank you. We stay in Phoenix a few nights a year. Will make your hotel the place we stay every time. We were touched that you had free cold drinks available by the desk. Was over 114' and they were so needed!

Jennifer United States

4th time at this hotel, no issues, great service, clean and big rooms. Very satisfyied😁

Aleksandr United States

Room is very clean ,bathroom is large . Staff is friendly. I like this hotel :)

Nami United States

Great location, really nice building. They gave me a corner room with lots of windows with a great view.

Andrei United States

Gorgeous art-deco building lovingly maintained with modern and super-comfortable bedrooms. It's a real treat for architecture-lovers - some of the lifts are original and much of the original interior detail seems to have been preserved. The staff were excellent, too. I arrived very early and they texted me as soon as my room was ready and before check-in time - much appreciated. The restaurant downstairs did an excellent veggie pasta dish and the staff were really friendly.

Kexuerou China

Loved the location and room size! Very comfortable.

Adilene United States

Lovely room, super comfy bed, lovely breakfast, friendly staff

Karen United Kingdom
8.4
Very good
644 reviews
  • What guests loved the most:
  • “friendly staff, a nice operations manager check me in.. around 8am.. so they allow me to get in my room very early.. was so kind of him doing that... meeting guest expectation.”
    Fabio Fabio United States United States
  • “Good location for our visit. Beautiful hotel. Room was much bigger than expected.”
    Kelly Kelly United States United States
  • “Very clean and the young lady at the front desk was extremely helpful and kind.”
    Marie Marie United States United States
  • “Love it! Fantastic deal. Walked to the ballgame. Thank you. We stay in Phoenix a few nights a year. Will make your hotel the place we stay every time.”
    Jennifer Jennifer United States United States
  • “4th time at this hotel, no issues, great service, clean and big rooms. Very satisfyied😁”
    Aleksandr Aleksandr United States United States
  • “Room is very clean ,bathroom is large . Staff is friendly. I like this hotel :)”
    Nami Nami United States United States
  • “Great location, really nice building. They gave me a corner room with lots of windows with a great view.”
    Andrei Andrei United States United States
  • “Gorgeous art-deco building lovingly maintained with modern and super-comfortable bedrooms.”
    Kexuerou Kexuerou China China
  • “Loved the location and room size! Very comfortable.”
    Adilene Adilene United States United States
  • “Lovely room, super comfy bed, lovely breakfast, friendly staff”
    Karen Karen United Kingdom United Kingdom

Categories:

  • Staff8.7
  • Facilities8.7
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.3
  • Location8.9
  • Free WiFi8.5

Stay in the heart of Phoenix – Great location - show map

You're eligible for a Genius discount at Hilton Garden Inn Phoenix Downtown! To save at this property, all you have to do is sign in.

Hilton Garden Inn Phoenix Downtown offers accommodation in Phoenix. Guests can enjoy the on-site bar. Guests can enjoy an on-site bar and The Garden Grille serves breakfast and dinner.

Each room features free WiFi and coffee-making facilities.

There is a 24-hour front desk and a 24-hour fitness centre at the property.

Phoenix Convention Center is 450 yards from Hilton Garden Inn Phoenix Downtown, while Copper Square is 750 yards from the property. The nearest airport is Sky Harbor Airport, 3.7 miles from Hilton Garden Inn Phoenix Downtown.

Couples particularly like the location — they rated it 9.0 for a two-person trip.

Hilton Garden Inn Phoenix Downtown has been welcoming Booking.com guests since 30 Dec 2015.
 Hotel chain/brand: Hilton Garden Inn

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Most popular facilities

Free WiFi
Parking
Non-smoking rooms
Family rooms
Fitness centre
Facilities for disabled guests
Bar

Property highlights

Top location: Highly rated by recent guests (8.9)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Breakfast to go

Saved to 1199 lists

Availability

When would you like to stay at Hilton Garden Inn Phoenix Downtown?

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Max adults: 2. Max children: 1
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  • 1 extra-large double bed
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4 reasons to choose Hilton Garden Inn Phoenix Downtown

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speak English

Guest reviews

8.4
Very good · 644 reviews
Read all reviews
Categories:
  • Staff8.7
  • Facilities8.7
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.3
  • Location8.9
  • Free WiFi8.5

Select topics to read reviews:

See what guests loved the most:

  • Fabio United States

    “friendly staff, a nice operations manager check me in.. around 8am.. so they allow me to get in my room very early.. was so kind of him doing that... meeting guest expectation. also this morning for check out they allow me to stay until 1pm as I was in meetings until that time... thank you for all you help and kindness.. super friendly staff and I will recommend this hotel to everyone.. super clean as well.”

  • Kelly United States

    “Good location for our visit. Beautiful hotel. Room was much bigger than expected.”

  • Marie United States

    “Very clean and the young lady at the front desk was extremely helpful and kind.”

  • Jennifer United States

    “Love it! Fantastic deal. Walked to the ballgame. Thank you. We stay in Phoenix a few nights a year. Will make your hotel the place we stay every time. We were touched that you had free cold drinks available by the desk. Was over 114' and they were so needed!”

  • Aleksandr United States

    “4th time at this hotel, no issues, great service, clean and big rooms. Very satisfyied😁”

  • Nami United States

    “Room is very clean ,bathroom is large . Staff is friendly. I like this hotel :)”

  • Andrei United States

    “Great location, really nice building. They gave me a corner room with lots of windows with a great view.”

  • Kexuerou China

    “Gorgeous art-deco building lovingly maintained with modern and super-comfortable bedrooms. It's a real treat for architecture-lovers - some of the lifts are original and much of the original interior detail seems to have been preserved. The staff were excellent, too. I arrived very early and they texted me as soon as my room was ready and before check-in time - much appreciated. The restaurant downstairs did an excellent veggie pasta dish and the staff were really friendly.”

  • Adilene United States

    “Loved the location and room size! Very comfortable.”

  • Karen United Kingdom

    “Lovely room, super comfy bed, lovely breakfast, friendly staff”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Hilton Garden Inn Phoenix Downtown

Welcoming Booking.com guests since 30 Dec 2015

The property usually replies within a few days

Thanks! You will receive an email as soon as the property has answered your question.

  • Does it have a rooftop bar?

    Yes, we have a rooftop bar. It is called Floor 13 and it will be open starting this Friday!!

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    Asked about: King Room • Answered on 17 June 2020
  • Can I pay with cash? If I don’t have any credit card at the moment? Also how old do I have to be to book a room?

    Good evening, do do not accept cash upon check in room and tax plus incidentals is required to be authorized upon arrival. You do have the option of paying the room and tax with cash upon check out. -Vania

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    Answered on 1 February 2021
  • Free parking?

    Hello we do not have free parking our apologies, we do recommend the chase garage on the North East corner of 1st and Monroe. Its is 18$ a night . Meters are 1$ per 2hr and free from 10pm-8am

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    Answered on 22 January 2021
  • Is there a pool on the property?

    We unfortunately do not have a pool.

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    Answered on 9 July 2020
  • Can I book a hotel If I’m 19

    Check-in age for our property is 21 years old.

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    Answered on 26 April 2021
  • I want a view over looking downtown Phoenix northwest corner view

    Thank you for for contacting us! Corner view requests are dependent on availability the day of arrival.

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    Answered on 28 October 2021
  • Are the rooms non-smoking? And do they have a mini fridge? The description says it does but I only see a microwave and coffee machine in the photos.

    Hello. Thank you for your question. Yes, every room has a microwave, mini refrigerator and coffee machine. Our hotel is 100% non-smoking.

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    Answered on 15 February 2021
  • How old do you have to be to rent a room, I was told 18 and then I was told 21

    Hello our apologies for the delay, it is 18.

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    Answered on 22 January 2021
  • Is there any King Suite with Sofa Bed that is a smoking room

    Yes, we have those available. That would be our King Suite.

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    Asked about: King Suite with Sofa Bed - Non-Smoking • Answered on 14 January 2021
  • i saw that it was breakfast included what happened?

    Hello. We currently have breakfast to-go options available for the guests. There is a bagel box option for $4 and a muffin bag option for $3. I am not sure which rate plan you were viewing, but there are some that have the breakfast bags included.

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    Answered on 4 May 2021
  • Hi does the room come with blow dryers??

    Yes each room has a blow dryer in the room.

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    Asked about: Queen Room with Two Queen Beds • Answered on 25 March 2021
  • do you have security for the parking lot for the hotel and handed cape parking. thank you.

    The Chase Garage is the closest garage near the property. They do have security and handicap parking spots available.

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    Answered on 31 March 2021
  • Is there early check ins available?

    Hello, Early check-ins are available based on our current occupancy. Please give us a call and and we will be happy to check on your inquiry. Regards, Bowin Nguon General Manager

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    Asked about: Corner Queen Room with City View • Answered on 30 July 2020
  • Do the corner room with a view have a private bathroom? I’m asking because my reservation is saying upgrade to a room with a private bathroom.

    Yes, all rooms have a private bathroom.

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    Asked about: Corner Queen Room with City View • Answered on 3 December 2021
  • Is there a deposit

    Good evening yes we do. Our deposit is 50.00$ per night that is released when you check out however, it may take 7 to 10 business days to be released depending on the institution

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    Answered on 24 January 2021
  • Can we book reservations now?

    Yes, we are absolutely accepting reservations!

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    Answered on 17 June 2020
  • Is this hotel within walking distance of Chase Field?

    Good Afternoon. Yes, this property is within walking distance from Chase Field. It would be about a 20 minute walk because it is 0.8 miles away. Please let us know if you have any other questions. Have a great day. :)

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    Answered on 14 April 2021
  • Is their an airport shuttle?

    So sorry we do not offer shuttle service however the light rail stops across the street. It is $2 each way to the airport. Ride share is less than $10 each way.

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    Answered on 24 April 2020
  • will the pool be open

    Hello, we do not have a pool at our location.

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    Answered on 29 September 2021
  • what is the parking situation

    There is no on-site parking for our property, we recommend the Chase parking garage since it is closest to us. They charge $4/hour, but maxes out at $28/24-hours. It is located on 1st Street and Monroe, just across the street from us.

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    Answered on 2 April 2021
Hotel surroundings *
Guests loved walking around the neighbourhood!
Great location - show map
What's nearby
  • Phoenix Symphony Hall
    0.2 miles
  • Orpheum Theatre Phoenix
    0.2 miles
  • Talking Stick Resort Arena
    0.3 miles
  • Phoenix Municipal Court
    0.3 miles
  • Phoenix Museum of History
    0.4 miles
  • Chase Field
    0.4 miles
  • Historic Heritage Square
    0.4 miles
  • Copper Square
    0.4 miles
  • Arizona Science Center
    0.4 miles
  • The Icehouse
    0.5 miles
Top attractions
  • Phoenix Art Museum
    1.1 miles
  • Arizona Capitol
    1.3 miles
  • Papago Park
    3.5 miles
  • Biltmore Fashion Park
    4.9 miles
  • Wrigley Mansion
    5.7 miles
  • Mystery Castle
    6.5 miles
  • Phoenix Zoo
    6.8 miles
  • Hall of Flame Firefighting Museum
    6.9 miles
  • Desert Botanical Gardens
    7.2 miles
  • Castles and Coasters
    8.9 miles
Closest airports
  • Phoenix Sky Harbor International Airport
    3.8 miles
  • Scottsdale Airport
    15.2 miles
  • Phoenix Goodyear Airport
    17.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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Facilities of Hilton Garden Inn Phoenix Downtown

Most popular facilities

Free WiFi
Parking
Non-smoking rooms
Family rooms
Fitness centre
Facilities for disabled guests
Bar
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
Activities
  • Happy hour
Food & Drink
  • Bottle of water Additional charge
  • Wine/champagne Additional charge
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 36 per day.
Reception services
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Minimarket on site
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Wellness facilities
  • Fitness centre
Languages spoken
  • English
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Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules
Hilton Garden Inn Phoenix Downtown takes special requests - add in the next step!

Check-in

From 15:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card UnionPay debit card Discover Diners Club American Express Hilton Garden Inn Phoenix Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hilton Garden Inn Phoenix Downtown

  • Room options at Hilton Garden Inn Phoenix Downtown include:

    • Double
    • Suite
    • Quadruple

  • Hilton Garden Inn Phoenix Downtown offers the following activities / services (charges may apply):

    • Fitness centre
    • Happy hour

  • Check-in at Hilton Garden Inn Phoenix Downtown is from 15:00, and check-out is until 12:00.

  • The prices at Hilton Garden Inn Phoenix Downtown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hilton Garden Inn Phoenix Downtown is 250 yards from the centre of Phoenix.

  • The following parking options are available to guests staying at Hilton Garden Inn Phoenix Downtown (subject to availability):

    • Parking

  • Guests staying at Hilton Garden Inn Phoenix Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Continental
    • American
    • À la carte
    • Breakfast to go