Hotel
 Hilton Knoxville

501 West Church Avenue, Knoxville, TN 37902, United States of America – Excellent location – show map

Excellent location – rated 9.2/10! (score from 546 reviews)

Real guests • Real stays • Real opinions

8.3
Very Good
546 reviews

Perfect location with comfortable beds and friendly staff.

Michael United States of America

The location is great, we walked to dinner in the downtown area and explored a bit. The rooms were modern and comfortable. They have a Starbucks on site. The parking garage has a high daily charge but the hotel gives you an access key to come/go as you like. It was quiet.

Grace United States of America

Valet parking (at a cost of course), patio bar, clean and beautifully decorated with friendly staff.

Patricia United States of America

everything from start to finish was too notch. the staff were all fabulous!

Jill United States of America

Loved how close it was to everything we wanted to do. As always the staff was helpful and friendly and the beds were comfy.

Heather United States of America

Amazing location in the heart of downtown Knoxville. Was able to walk to all the restaurants and bars! Very cool Saturday market that was just a few blocks away with fun crafts and fresh fruit and veggies!

Clare United States of America

Close to the Convention center, Starbucks on side and nice breakfast.

Diana United States of America

The location was great. Hotel was really nice. Beds were comfortable.

Larry United States of America

Even though the hotel is about 3 blocks from market square the walk was easy. Still a great location and amazing, friendly staff. Valet service was also amazing and even helped us take our bags to our room. Would definitely stay here again.

Olivia United States of America

I loved that the employees were helpful, nice, and well mannered. I would recommend anyone to stay there!

Deandria United States of America
8.3
Very Good
546 reviews
  • What guests loved the most:
  • “Perfect location with comfortable beds and friendly staff.”
    Michael Michael United States of America United States of America
  • “The location is great, we walked to dinner in the downtown area and explored a bit. The rooms were modern and comfortable. They have a Starbucks on site.”
    Grace Grace United States of America United States of America
  • “Valet parking (at a cost of course), patio bar, clean and beautifully decorated with friendly staff.”
    Patricia Patricia United States of America United States of America
  • “everything from start to finish was too notch. the staff were all fabulous!”
    Jill Jill United States of America United States of America
  • “Loved how close it was to everything we wanted to do. As always the staff was helpful and friendly and the beds were comfy.”
    Heather Heather United States of America United States of America
  • “Amazing location in the heart of downtown Knoxville. Was able to walk to all the restaurants and bars!”
    Clare Clare United States of America United States of America
  • “Close to the Convention center, Starbucks on side and nice breakfast.”
    Diana Diana United States of America United States of America
  • “The location was great. Hotel was really nice. Beds were comfortable.”
    Larry Larry United States of America United States of America
  • “Even though the hotel is about 3 blocks from market square the walk was easy. Still a great location and amazing, friendly staff.”
    Olivia Olivia United States of America United States of America
  • “I loved that the employees were helpful, nice, and well mannered. I would recommend anyone to stay there!”
    Deandria Deandria United States of America United States of America

Categories:

  • Staff9.0
  • Facilities8.5
  • Cleanliness8.8
  • Comfort8.9
  • Value for money7.8
  • Location9.2
  • Free WiFi8.3

Stay in the heart of Knoxville – Excellent location – show map

You're eligible for a Genius discount at Hilton Knoxville! To save at this property, all you have to do is sign in.

Connected via sky bridge to the Knoxville Convention Center and located in the heart of the city center, this hotel provides modern amenities along with first-class facilities and services. Only a short distance from the Hilton Knoxville is the University of Tennessee campus, which is less than a mile away.

Guestrooms are furnished with a flat-screen TV, work desk and seating area. Complimentary toiletries are provided.

Knoxville Hilton guests will find a fitness center, complete with an outdoor pool and sundeck onsite. The hotel also features an onsite restaurant and a lounge. An outdoor bar and patio with a fire pit are also available.

The Knoxville Zoo is 6 mi from the property. Dollywood is 35 mi drive away.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Hilton Knoxville has been welcoming Booking.com guests since Nov 9, 2009
 Hotel chain/brand: Hilton Hotels & Resorts

Show me more

Most popular amenities

1 swimming pool
Pet friendly
Parking
Non-smoking rooms
Free WiFi
Family rooms
Tea/Coffee Maker in All Rooms
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Parking available at the hotel

Saved to 579 lists

Availability

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4 reasons to choose Hilton Knoxville

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.3
Very Good · 546 reviews
Read all reviews
Categories:
  • Staff9.0
  • Facilities8.5
  • Cleanliness8.8
  • Comfort8.9
  • Value for money7.8
  • Location9.2
  • Free WiFi8.3

Select topics to read reviews:

See what guests loved the most:

  • Michael
    United States of AmericaUnited States of America
    “Perfect location with comfortable beds and friendly staff.”
  • Grace
    United States of AmericaUnited States of America
    “The location is great, we walked to dinner in the downtown area and explored a bit. The rooms were modern and comfortable. They have a Starbucks on site. The parking garage has a high daily charge but the hotel gives you an access key to come/go as...”
  • Patricia
    United States of AmericaUnited States of America
    “Valet parking (at a cost of course), patio bar, clean and beautifully decorated with friendly staff.”
  • Jill
    United States of AmericaUnited States of America
    “everything from start to finish was too notch. the staff were all fabulous!”
  • Heather
    United States of AmericaUnited States of America
    “Loved how close it was to everything we wanted to do. As always the staff was helpful and friendly and the beds were comfy.”
  • Clare
    United States of AmericaUnited States of America
    “Amazing location in the heart of downtown Knoxville. Was able to walk to all the restaurants and bars! Very cool Saturday market that was just a few blocks away with fun crafts and fresh fruit and veggies!”
  • Diana
    United States of AmericaUnited States of America
    “Close to the Convention center, Starbucks on side and nice breakfast.”
  • Larry
    United States of AmericaUnited States of America
    “The location was great. Hotel was really nice. Beds were comfortable.”
  • Olivia
    United States of AmericaUnited States of America
    “Even though the hotel is about 3 blocks from market square the walk was easy. Still a great location and amazing, friendly staff. Valet service was also amazing and even helped us take our bags to our room. Would definitely stay here again.”
  • Deandria
    United States of AmericaUnited States of America
    “I loved that the employees were helpful, nice, and well mannered. I would recommend anyone to stay there!”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • how old do you need to be to book a room at this hotel? My daughter is going back to college and needs a room for a couple nights.
    In the state of Tennessee you must be 18 yrs or older with valid ID.
    Answered on October 6, 2020
  • I need a room with a Jacuzzi
    There are no Jacuzzi's in our hotel. Thank You Hilton Knoxville
    Asked about: Parlor with Sofabed • Answered on March 11, 2021
  • The hotel has enough parking?
    Yes there is a private garage next to hotel with plenty of parking. The rates thru the hotel are $20 for self parking and $24 for valet parking plus tax per day. Thank You Hilton Knoxville
    Answered on November 2, 2020
  • What is cost for small dog?
    $75.00 is our pet fee for your stay. Look forward to having you
    Asked about: Executive Queen Room with Two Queen Beds • Answered on September 10, 2020
  • Where is the tv located at in the room? These pictures do not show it
    On stand across from Bed.
    Asked about: King Room • Answered on October 6, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • East Tennessee History Center
    0.2 miles
  • Market Square
    0.2 miles
  • University of Tennessee Neyland Stadium
    0.7 miles
  • Frank H McClung Museum
    0.7 miles
  • Thompson/Boling Arena
    0.9 miles
  • Knoxville Municipal Stadium
    1.3 miles
  • University of Tennessee
    1.8 miles
  • Ijams Nature Center
    2.7 miles
  • Knoxville Zoological Park
    2.9 miles
  • Knoxville Zoological Gardens
    3.4 miles
Natural Beauty
  • Lake Fort Loudon
    1 miles
  • River Tennessee River
    0.6 miles
Closest Airports
  • McGhee Tyson Airport
    11.2 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Marble City Cafe

    Food: American, Italian, Asian

    Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour

    Menu: Buffet & À La Carte

Amenities of Hilton Knoxville

Most popular amenities

1 swimming pool
Pet friendly
Parking
Non-smoking rooms
Free WiFi
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and is free of charge.
Parking
Public parking is available on site (reservation is not possible) and costs USD 22 per day.
  • Accessible parking
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • 24-hour security
  • Safe
General
  • Grocery deliveries Additional charge
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
Free! All pools are free of charge
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hilton Knoxville takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Hilton Knoxville accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hilton Knoxville

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Hilton Knoxville is from 4:00 PM, and check-out is until 11:00 AM.

  • Hilton Knoxville is 1,000 feet from the center of Knoxville.

  • Yes, Hilton Knoxville is popular with guests booking family stays.

  • The prices at Hilton Knoxville may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hilton Knoxville offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Swimming pool

  • Guests staying at Hilton Knoxville can enjoy a highly-rated breakfast during their stay (guest review score: 6.4).

    Breakfast option(s) include:

    • American
    • Buffet

  • Room options at Hilton Knoxville include:

    • Quad

  • Hilton Knoxville has 1 restaurant:

    • Marble City Cafe