Hotel Hilton Richmond Hotel & Spa/Short Pump Town Center
12042 West Broad Street, Richmond, VA 23233, United States – Excellent location - show map
Excellent location — rated 9.5/10! (score from 163 reviews)
Real guests • Real stays • Real opinions
I love the great customer service, they made sure my stay was great the entire time! Very helpful staff !

When l first arrived in the hotel l waa blown away with it's beauty. And the staff just topped it off. The rooms were clean and everything was well planned by the hotel.

It was very clean. The food was amazing. The staff was very friendly. We will be staying there again.

Cleanliness. Location. Reasonable price. Great customer service. Delicious food. Scheduled time for gym and pool to keep everyone safe.

Area was very nice....easy to get to shops and stores.

The room was super clean, concierge was so friendly and accommodating after our 12 hour trip, breakfast was awesome.

Location was great, plenty of local food close to the Hotel. Offered room service. Shulas was open. Staff was exceptional.

When we initially arrived the hostess could not find our booking through Booking.com but accommodated to match the room and price that we booked. Our overnight stay was great.

The breakfast was good and the location wasn't bad

Great location! They let us check in early since we got in town earlier than planned! Very helpful!

Hilton Richmond Hotel & Spa/Short Pump Town Center
- What guests loved the most:
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Lynette
United States
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Gladys
United States
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Tiffany
United States
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Ms
United States
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Marjorie
United States
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Ted
United States
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Kevin
United States
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William
United States
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Anthony
United States
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Ashley
United States
This Richmond, Virginia hotel offers on-site dining at The Restaurant and Shula’s Steakhouse. The hotel offers an on-site day spa and every room features a 42-inch flat-screen LCD TV.
Guest rooms at the Hilton Richmond Hotel & Spa/Short Pump provide an iPod docking station. A coffee maker and a work desk are available in each room.
An indoor pool and a fitness room are on-site at the Richmond Hilton Hotel & Spa. The hotel offers an on-site beauty salon and convenience store.
The Short Pump Towne Center is a short walk from the Hilton Richmond Hotel & Spa. Lewis Ginter Botanical Garden and the Edgar Allen Poe Museum are a short drive from the hotel.
Couples particularly like the location — they rated it 9.5 for a two-person trip.
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Good for couples - they rate the facilities 9.2 for two-person stays.

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Max adults: 2. Max children: 1 |
King Room
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Max adults: 4. Max children: 3 |
Queen Room
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Max adults: 2. Max children: 1 |
Executive King Room
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Max adults: 4. Max children: 3 |
Executive Queen Room with Two Queen Beds
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Max adults: 4. Max children: 3 |
Queen Room with Bath Tub - Disability Access
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Max adults: 4. Max children: 3 |
Superior King Room
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Max adults: 3. Max children: 2 |
King Room - Hearing Accessible
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Max adults: 4. Max children: 3 |
Queen Room with Two Queen Beds - Disability Access/Non-Smoking
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Max adults: 2. Max children: 1 |
King Parlor Suite - Non- Smoking
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Max adults: 4. Max children: 3 |
King Junior Suite - Non-Smoking
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Max adults: 4. Max children: 3 |
Superior King Room with Sofa Bed - Hearing Accessible
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About Hilton Richmond Hotel & Spa/Short Pump Town Center
Welcoming Booking.com guests since 22 Jan 2010
We speak your language
Thanks! You will receive an email as soon as the property has answered your question.
4 reasons to choose Hilton Richmond Hotel & Spa/Short Pump Town Center
Why book with us
Prices you can't beat!
Manage your bookings online
The staff speak English
Booking is safe
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Pitt Basement Field7.3 miles
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University of Richmond7.5 miles
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Parker Field Annex10.8 miles
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Arthur Ashe Junior Athletic Center10.8 miles
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Carytown10.8 miles
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Parker Field10.8 miles
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University Stadium10.8 miles
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Randolph-Macon College10.9 miles
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Virginia Museum of Fine Arts11.1 miles
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Fan District11.1 miles
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Restaurant The Cheesecake Factory0.6 miles
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Dogwood Dell11.3 miles
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Hovey Field12 miles
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Virginia Commonwealth University School of the Arts12.3 miles
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Richmond International Airport20 miles
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Charlottesville Albemarle55.8 miles
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RetryArome Cafe
Cuisine: American
Facilities of Hilton Richmond Hotel & Spa/Short Pump Town Center
Great facilities! Review score, 9.2
Most popular facilities
Pets
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Pets are allowed. Charges may be applicable.
Food & Drink
- Bar
- Restaurant
Internet
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Free! Wired internet is available in all areas and is free of charge.
Parking
Free! Free public parking is possible on site (reservation is not needed).
Services
- Luggage storage
- Gift shop
- Dry cleaning
- Laundry
- Business centre
- 24-hour front desk
- Meeting/banquet facilities
Safety & security
- Safety deposit box
General
- Shops (on site)
- Family rooms
- Facilities for disabled guests
Indoor swimming pool
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RetrySustainable initiatives
This property has taken steps to provide more sustainable and environmentally friendly travel
Sustainable initiatives
House rules Hilton Richmond Hotel & Spa/Short Pump Town Center takes special requests - add in the next step!
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.
Children and beds
Child policies
Children of any age are welcome.
Children aged 18 years and above are considered adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
There is no capacity for cots at this property.
There is no capacity for extra beds at this property.
No age restriction
There is no age requirement for check-in
Pets
Pets are allowed. Charges may be applicable.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Hilton Richmond Hotel & Spa/Short Pump Town Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about Hilton Richmond Hotel & Spa/Short Pump Town Center
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The following parking options are available to guests staying at Hilton Richmond Hotel & Spa/Short Pump Town Center (subject to availability):
- Parking
- Free parking
- On-site parking
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Hilton Richmond Hotel & Spa/Short Pump Town Center has 1 restaurant:
- Arome Cafe
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Guests staying at Hilton Richmond Hotel & Spa/Short Pump Town Center can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).
Breakfast option(s) include:
- American
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Check-in at Hilton Richmond Hotel & Spa/Short Pump Town Center is from 15:00, and check-out is until 11:00.
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From the nearest airport, you can get to Hilton Richmond Hotel & Spa/Short Pump Town Center by:
- Taxi 45min
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The prices at Hilton Richmond Hotel & Spa/Short Pump Town Center may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
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Hilton Richmond Hotel & Spa/Short Pump Town Center is 13 miles from the centre of Richmond.
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Room options at Hilton Richmond Hotel & Spa/Short Pump Town Center include:
- Double
- Quadruple
- Triple
- Suite
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Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
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Hilton Richmond Hotel & Spa/Short Pump Town Center offers the following activities / services (charges may apply):
- Indoor pool
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Yes, Hilton Richmond Hotel & Spa/Short Pump Town Center is popular with guests booking family stays.