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  6. Hilton Richmond Hotel & Spa/Short Pump Town Center (Hotel) (USA) deals

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  • Guest reviews (163)

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Hotel Hilton Richmond Hotel & Spa/Short Pump Town Center

Hilton Richmond Hotel & Spa/Short Pump Town Center

12042 West Broad Street, Richmond, VA 23233, United States – Excellent location - show map

Excellent location — rated 9.5/10! (score from 163 reviews)

Real guests • Real stays • Real opinions

8.9
Fabulous
163 reviews
  • Facilities

    9.2

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Value for money

    8.7

  • Location

    9.5

  • Total

    8.9

  • Free WiFi

    9.2

I love the great customer service, they made sure my stay was great the entire time! Very helpful staff !

Lynette United States

When l first arrived in the hotel l waa blown away with it's beauty. And the staff just topped it off. The rooms were clean and everything was well planned by the hotel.

Gladys United States

It was very clean. The food was amazing. The staff was very friendly. We will be staying there again.

Tiffany United States

Cleanliness. Location. Reasonable price. Great customer service. Delicious food. Scheduled time for gym and pool to keep everyone safe.

Ms United States

Area was very nice....easy to get to shops and stores.

Marjorie United States

The room was super clean, concierge was so friendly and accommodating after our 12 hour trip, breakfast was awesome.

Ted United States

Location was great, plenty of local food close to the Hotel. Offered room service. Shulas was open. Staff was exceptional.

Kevin United States

When we initially arrived the hostess could not find our booking through Booking.com but accommodated to match the room and price that we booked. Our overnight stay was great.

William United States

The breakfast was good and the location wasn't bad

Anthony United States

Great location! They let us check in early since we got in town earlier than planned! Very helpful!

Ashley United States

Excellent location!

9.5
Highly rated for:
Very clean bathrooms
Highly rated for:
Room sizes
Highly rated for:
Room sizes
The building in which the hotel is located
The building in which the hotel is located
The building in which the hotel is located
+28 photos
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Hilton Richmond Hotel & Spa/Short Pump Town Center

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Hilton Richmond Hotel & Spa/Short Pump Town Center

8.9
Fabulous
163 reviews
  • 9.5

    Excellent location!

  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • What guests loved the most:
  • “I love the great customer service, they made sure my stay was great the entire time! Very helpful staff !”
    Lynette Lynette United States United States
  • “When l first arrived in the hotel l waa blown away with it's beauty. And the staff just topped it off. The rooms were clean and everything was well planned by the hotel.”
    Gladys Gladys United States United States
  • “It was very clean. The food was amazing. The staff was very friendly. We will be staying there again.”
    Tiffany Tiffany United States United States
  • “Cleanliness. Location. Reasonable price. Great customer service. Delicious food. Scheduled time for gym and pool to keep everyone safe.”
    Ms Ms United States United States
  • “Area was very nice....easy to get to shops and stores.”
    Marjorie Marjorie United States United States
  • “The room was super clean, concierge was so friendly and accommodating after our 12 hour trip, breakfast was awesome.”
    Ted Ted United States United States
  • “Location was great, plenty of local food close to the Hotel. Offered room service. Shulas was open. Staff was exceptional.”
    Kevin Kevin United States United States
  • “When we initially arrived the hostess could not find our booking through Booking.com but accommodated to match the room and price that we booked. Our overnight stay was great.”
    William William United States United States
  • “The breakfast was good and the location wasn't bad”
    Anthony Anthony United States United States
  • “Great location! They let us check in early since we got in town earlier than planned! Very helpful!”
    Ashley Ashley United States United States

This Richmond, Virginia hotel offers on-site dining at The Restaurant and Shula’s Steakhouse. The hotel offers an on-site day spa and every room features a 42-inch flat-screen LCD TV.

Guest rooms at the Hilton Richmond Hotel & Spa/Short Pump provide an iPod docking station. A coffee maker and a work desk are available in each room.

An indoor pool and a fitness room are on-site at the Richmond Hilton Hotel & Spa. The hotel offers an on-site beauty salon and convenience store.

The Short Pump Towne Center is a short walk from the Hilton Richmond Hotel & Spa. Lewis Ginter Botanical Garden and the Edgar Allen Poe Museum are a short drive from the hotel.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

We speak your language!

Hilton Richmond Hotel & Spa/Short Pump Town Center has been welcoming Booking.com guests since 22 Jan 2010.
Hotel chain/brand: Hilton Hotels & Resorts

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Brilliant!

Most popular facilities

1 swimming pool
Pets allowed
Free parking
Family rooms
Restaurant
Bar

Good for couples - they rate the facilities 9.2 for two-person stays.

Hilton Hotels & Resorts

낍 Top location: Highly rated by recent guests (9.5)

끉 Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

끸 Free parking available at the hotel

Saved to 257 lists

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Availability

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  • 2 large double beds
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  • 2 large double beds
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Queen Room with Bath Tub - Disability Access
  • 2 large double beds
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  • 1 extra-large double bed
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  • 1 extra-large double bed
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King Parlor Suite - Non- Smoking
  • 1 extra-large double bed
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King Junior Suite - Non-Smoking
  • 1 extra-large double bed and 1 sofa bed
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Superior King Room with Sofa Bed - Hearing Accessible
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Just booked in Richmond 1 property like Hilton Richmond Hotel & Spa/Short Pump Town Center was just booked in the last 15 minutes on our site

Guest reviews

8.9
Fabulous
163 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Lynette United States

    “I love the great customer service, they made sure my stay was great the entire time! Very helpful staff !”

  • Gladys United States

    “When l first arrived in the hotel l waa blown away with it's beauty. And the staff just topped it off. The rooms were clean and everything was well planned by the hotel.”

  • Tiffany United States

    “It was very clean. The food was amazing. The staff was very friendly. We will be staying there again. ”

  • Ms United States

    “Cleanliness. Location. Reasonable price. Great customer service. Delicious food. Scheduled time for gym and pool to keep everyone safe. ”

  • Marjorie United States

    “Area was very nice....easy to get to shops and stores.”

  • Ted United States

    “The room was super clean, concierge was so friendly and accommodating after our 12 hour trip, breakfast was awesome.”

  • Kevin United States

    “Location was great, plenty of local food close to the Hotel. Offered room service. Shulas was open. Staff was exceptional.”

  • William United States

    “When we initially arrived the hostess could not find our booking through Booking.com but accommodated to match the room and price that we booked. Our overnight stay was great. ”

  • Anthony United States

    “The breakfast was good and the location wasn't bad”

  • Ashley United States

    “Great location! They let us check in early since we got in town earlier than planned! Very helpful!”

Got a question?

Find more information in the questions and answers. Still need info? Send your own question to the property below.

About Hilton Richmond Hotel & Spa/Short Pump Town Center

Welcoming Booking.com guests since 22 Jan 2010

We speak your language

The property usually replies within a few hours

Thanks! You will receive an email as soon as the property has answered your question.

  • Hello which of your rooms has the bath tub in it?

    the room with 2 queen beds


    You found this answer helpful

    You found this answer not helpful

4 reasons to choose Hilton Richmond Hotel & Spa/Short Pump Town Center

Why book with us

Prices you can't beat!

Manage your bookings online

The staff speak English

Booking is safe

Hotel surroundings *
Guests loved walking around the neighbourhood!
Excellent location - show map
What's nearby
  • Pitt Basement Field
    7.3 miles
  • University of Richmond
    7.5 miles
  • Parker Field Annex
    10.8 miles
  • Arthur Ashe Junior Athletic Center
    10.8 miles
  • Carytown
    10.8 miles
  • Parker Field
    10.8 miles
  • University Stadium
    10.8 miles
  • Randolph-Macon College
    10.9 miles
  • Virginia Museum of Fine Arts
    11.1 miles
  • Fan District
    11.1 miles
Restaurants & cafes
  • Restaurant The Cheesecake Factory
    0.6 miles
Top attractions
  • Dogwood Dell
    11.3 miles
  • Hovey Field
    12 miles
  • Virginia Commonwealth University School of the Arts
    12.3 miles
Closest airports
  • Richmond International Airport
    20 miles
  • Charlottesville Albemarle
    55.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 restaurant on site

    Arome Cafe

    Cuisine: American

    Menu: À la carte

Facilities of Hilton Richmond Hotel & Spa/Short Pump Town Center Great facilities! Review score, 9.2

Most popular facilities

1 swimming pool
Pets allowed
Free parking
Family rooms
Restaurant
Bar
Pets
  • Pets are allowed. Charges may be applicable.

Food & Drink
  • Bar
  • Restaurant
Internet
  • Free! Wired internet is available in all areas and is free of charge.

Parking

    Free! Free public parking is possible on site (reservation is not needed).

Services
  • Luggage storage
  • Gift shop
  • Dry cleaning
  • Laundry
  • Business centre
  • 24-hour front desk
  • Meeting/banquet facilities
Safety & security
  • Safety deposit box
General
  • Shops (on site)
  • Family rooms
  • Facilities for disabled guests
Indoor swimming pool

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Brilliant!

Sustainable initiatives

This property has taken steps to provide more sustainable and environmentally friendly travel

House rules Hilton Richmond Hotel & Spa/Short Pump Town Center takes special requests - add in the next step!

Check-in

15:00 - 23:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 18 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

No age restriction

There is no age requirement for check-in

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Mastercard Visa UnionPay credit card Discover Diners Club American Express Hilton Richmond Hotel & Spa/Short Pump Town Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hilton Richmond Hotel & Spa/Short Pump Town Center accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Hilton Richmond Hotel & Spa/Short Pump Town Center

  • The following parking options are available to guests staying at Hilton Richmond Hotel & Spa/Short Pump Town Center (subject to availability):

    • Parking
    • Free parking
    • On-site parking

  • Hilton Richmond Hotel & Spa/Short Pump Town Center has 1 restaurant:

    • Arome Cafe

  • Guests staying at Hilton Richmond Hotel & Spa/Short Pump Town Center can enjoy a highly-rated breakfast during their stay (guest review score: 7.0).

    Breakfast option(s) include:

    • American

  • Check-in at Hilton Richmond Hotel & Spa/Short Pump Town Center is from 15:00, and check-out is until 11:00.

  • From the nearest airport, you can get to Hilton Richmond Hotel & Spa/Short Pump Town Center by:

    • Taxi 45min

  • The prices at Hilton Richmond Hotel & Spa/Short Pump Town Center may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Hilton Richmond Hotel & Spa/Short Pump Town Center is 13 miles from the centre of Richmond.

  • Room options at Hilton Richmond Hotel & Spa/Short Pump Town Center include:

    • Double
    • Quadruple
    • Triple
    • Suite

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Hilton Richmond Hotel & Spa/Short Pump Town Center offers the following activities / services (charges may apply):

    • Indoor pool

  • Yes, Hilton Richmond Hotel & Spa/Short Pump Town Center is popular with guests booking family stays.

8.9 Fabulous 163 reviews 100% real guest experiences
  • Superb: 9+

    121

  • Good: 7 – 9

    26

  • Okay: 5 – 7

    10

  • Poor: 3 – 5

    2

  • Very poor: 1 – 3

    4

Categories
  • Staff 9.3
  • Facilities 9.2
  • Cleanliness 9.3
  • Comfort9.1
  • Value for money 8.7
  • Location 9.5
  • Free WiFi 9.2
High score for Richmond

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    Institutions

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    Parks

    • University Stadium
    • Arthur Ashe Junior Athletic Center
    • Parker Field
    • Parker Field Annex
    • Hovey Field
    • Pitt Basement Field

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    • Fan District

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