When we reported to the desk that our AC went out during the night, the manager apologized & credited us some $ for our inconvenience plus handed a complentry bag

Stayed in May 2022

Nothing.

The staff was very nice. I’ve loved the fact that there is a restaurant and a bar at the hotel, where the food is very good. Totally recommended for a gateway, in fact this was the second time that I’ve stayed at the hotel. The bed was good and comfortable.

Stayed in March 2022

After changing a 2 night trip to 1 day, they lost the reservation and wanted to charge us for a no show, fortunately we had emails to prove that we changed the reservation, so that was fixed, but a bit frustrating nonetheless. We had upgraded the room to a king, paid a bit more when booking, and was given 2 queens. Which was disappointing, but we made it work. The room definitely could have been cleaned a bit better, for $300+ a night, I was a bit surprised to see so much dust collected by the night stands, small (easily washed off) stains on the door, dog hair on the carpets, tears in the shower curtain, and mold forming on the picture in the bathroom. Overall, room was comfy enough but thought it could use a little spring cleaning.

The pool was awesome, the room was spacious and comfortable, and the location was beautiful and perfect for what we wanted. Plus dog friendly is a plus!

Stayed in April 2022

confusing layout

convenient location to golf, beach and freeway

Stayed in April 2022

Should have had free coffee

Stayed in April 2022

Toiletries (shower cap, hand soap)

Stayed in April 2022

There is no room service for breakfast items. I did not like how far it is from the fifth floor room to the lobby with multiple elevators to get breakfast items to go for 3 children and myself.

Clean, comfortable, and close to Town amenities, redwoods, and coast.

Stayed in March 2022

I don't stay in hotels very often, so I was very happy that the bed was so comfortable, and the shower was wonderfully hot. The room was clean, especially the beautiful shower doors, and everything worked. I liked the added net curtain on the windows so I could have the curtains open, but no-one could see in from outside. All amenities were well sign posted and easy to find and all of the staff were always friendly and helpful.

Stayed in March 2022

The bed felt like a bad spring mattress. The coffee in the room was also not enjoyable.

Room size was nice, bathroom and cleanliness was nice. Loved the pool and jacuzzi area.

Stayed in February 2022