Hotel
 Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel

537 Chaffee Point Boulevard, Jacksonville, FL 32221, United States of America – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.4
Very Good
218 reviews

Staff and hotel hospitality were very helpful. Room great. Very clean. Bed was very comfortable. Was perfect location. Near great places to eat. The price was reasonable.

Heather United States of America

Wonderful, friendly staff that went the extra mile for my family.

Jason United States of America

Management showed exceptional concern and help when help needed--especially in an emergency situation.

Ronald United States of America

We have stayed the last 2 years on our way to Naples. It is a good stopping point convenient to the highway and it welcomes our cat. Its clean, has a nice breakfast and a friendly staff.

Darlene United States of America

handicapped room was very nice. space to move around with motorized wheelchair. Best disability features I’ve ever seen.

Taria United States of America

We had 6 people in our room. The two queen beds and pullout couch were very accomodating. The free breakfast was outstanding. We had no complaints about what was offered even from our pickiest eaters.

Tina United States of America

I like the location of our room I have a handicapped son and it made it easier for me I love their breakfast that was really awesome I would definitely recommend Holiday Inn Express to friends and family and I will also come there again

Mary United States of America

Clean rooms staff friendly and helpful pet friendly quiet work out room pool good breakfast (and staffed )good value for money

Art United States of America

Very clean and staff was very professional and friendly

Joyelle United States of America

Everything was excellent. I felt like I was at home. Special cudos to the lady serving breakfast. She was on her toes the whole time making sure there was plenty of food. She went the extra mile to help my kid get pancakes and if someone looked lost and couldn't find something she stepped in and helped. Very professional! For the price of the hotel I couldn't imagine the surrounding hotels being any better.

Heather United States of America
8.4
Very Good
218 reviews
  • What guests loved the most:
  • “Staff and hotel hospitality were very helpful. Room great. Very clean. Bed was very comfortable. Was perfect location. Near great places to eat. The price was reasonable.”
    Heather Heather United States of America United States of America
  • “Wonderful, friendly staff that went the extra mile for my family.”
    Jason Jason United States of America United States of America
  • “Management showed exceptional concern and help when help needed--especially in an emergency situation.”
    Ronald Ronald United States of America United States of America
  • “We have stayed the last 2 years on our way to Naples. It is a good stopping point convenient to the highway and it welcomes our cat. Its clean, has a nice breakfast and a friendly staff.”
    Darlene Darlene United States of America United States of America
  • “handicapped room was very nice. space to move around with motorized wheelchair. Best disability features I’ve ever seen.”
    Taria Taria United States of America United States of America
  • “We had 6 people in our room. The two queen beds and pullout couch were very accomodating. The free breakfast was outstanding.”
    Tina Tina United States of America United States of America
  • “I like the location of our room I have a handicapped son and it made it easier for me I love their breakfast that was really awesome I would definitely recommend Holiday Inn Express to friends and...”
    Mary Mary United States of America United States of America
  • “Clean rooms staff friendly and helpful pet friendly quiet work out room pool good breakfast (and staffed )good value for money”
    Art Art United States of America United States of America
  • “Very clean and staff was very professional and friendly”
    Joyelle Joyelle United States of America United States of America
  • “Everything was excellent. I felt like I was at home. Special cudos to the lady serving breakfast. She was on her toes the whole time making sure there was plenty of food.”
    Heather Heather United States of America United States of America

Categories:

  • Staff8.9
  • Facilities8.6
  • Cleanliness8.8
  • Comfort8.8
  • Value for money8.3
  • Location8.8
  • Free WiFi8.7

This Jacksonville Holiday Inn is just off Interstate 10 and 15 minutes from downtown Jacksonville. It serves breakfast every morning and features an outdoor pool and a fitness center.

Rooms at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West are decorated in soft earth tones and have cable TV and free Wi-Fi. They are also equipped with a microwave and refrigerator.

The Jacksonville Holiday Inn Express Hotel & Suites has a well-equipped business center. Vending machines and coin laundry facilities are also on site.

Jacksonville International Airport is a 20-minute drive from Holiday Inn Express Hotel & Suites Chaffee-Jacksonville West. The Atlantic coast is less than 30 miles away.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel has been welcoming Booking.com guests since Jan 24, 2012
 Hotel chain/brand: Holiday Inn Express

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Most popular amenities

1 swimming pool
Pet friendly
Free parking
Free WiFi
Non-smoking rooms
exceptional Fitness Center

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

American, Buffet

Free parking available at the hotel

Saved to 185 lists

Availability

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3 reasons to choose Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel

  • Prices you can't beat!
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  • Manage your bookings online

Guest reviews

8.4
Very Good · 218 reviews
Read all reviews
Categories:
  • Staff8.9
  • Facilities8.6
  • Cleanliness8.8
  • Comfort8.8
  • Value for money8.3
  • Location8.8
  • Free WiFi8.7

Select topics to read reviews:

See what guests loved the most:

  • Heather
    United States of AmericaUnited States of America
    “Staff and hotel hospitality were very helpful. Room great. Very clean. Bed was very comfortable. Was perfect location. Near great places to eat. The price was reasonable.”
  • Jason
    United States of AmericaUnited States of America
    “Wonderful, friendly staff that went the extra mile for my family.”
  • Ronald
    United States of AmericaUnited States of America
    “Management showed exceptional concern and help when help needed--especially in an emergency situation.”
  • Darlene
    United States of AmericaUnited States of America
    “We have stayed the last 2 years on our way to Naples. It is a good stopping point convenient to the highway and it welcomes our cat. Its clean, has a nice breakfast and a friendly staff.”
  • Taria
    United States of AmericaUnited States of America
    “handicapped room was very nice. space to move around with motorized wheelchair. Best disability features I’ve ever seen.”
  • Tina
    United States of AmericaUnited States of America
    “We had 6 people in our room. The two queen beds and pullout couch were very accomodating. The free breakfast was outstanding. We had no complaints about what was offered even from our pickiest eaters.”
  • Mary
    United States of AmericaUnited States of America
    “I like the location of our room I have a handicapped son and it made it easier for me I love their breakfast that was really awesome I would definitely recommend Holiday Inn Express to friends and family and I will also come there again”
  • Art
    United States of AmericaUnited States of America
    “Clean rooms staff friendly and helpful pet friendly quiet work out room pool good breakfast (and staffed )good value for money”
  • Joyelle
    United States of AmericaUnited States of America
    “Very clean and staff was very professional and friendly”
  • Heather
    United States of AmericaUnited States of America
    “Everything was excellent. I felt like I was at home. Special cudos to the lady serving breakfast. She was on her toes the whole time making sure there was plenty of food. She went the extra mile to help my kid get pancakes and if someone looked lost...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Pets allowed?
    Yes we do with a pet fee of $40.00
    Asked about: Queen Room with Two Queen Beds • Answered on March 10, 2020
  • How close is mayo clinic
    We are 20 miles away from the Mayo Clinic of Jacksonville
    Answered on March 10, 2020
  • Are all rooms smoke free?
    Yes they are.
    Answered on April 3, 2022
  • How many pets per room and total pet fee
    2 pets and we charge a $40 non refundable pet feee
    Answered on February 8, 2022

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Panther Creek Golf Club
    1.2 miles
  • Bent Creek Golf Course
    4.4 miles
  • Normandy Lane Plaza Shopping Center
    5.7 miles
  • Blanding Boulevard and 103rd Street Shopping Center
    5.8 miles
  • Jacksonville Miracle League
    5.8 miles
  • Jacksonville Equestrian Center
    5.9 miles
  • Hyde Park Golf Club
    6 miles
  • Gateway Shopping Center
    6 miles
  • Merrett Park
    6.1 miles
  • Criswell Park
    6.4 miles
Restaurants & cafes
  • Restaurant Cracker Barrel Old Country Store
    0.1 miles
Top attractions
  • Amtrak Station-JAX
    8.3 miles
  • Cummer Museum of Art and Gardens
    10 miles
  • Museum of Science & History
    11 miles
  • Florida Theatre
    11.3 miles
  • Theatre Jacksonville
    11.4 miles
  • Veterans Memorial Wall
    12.1 miles
  • Jacksonville Municipal Stadium
    12.2 miles
  • EverBank Field
    12.4 miles
  • TIAA Bank Field
    12.4 miles
Closest Airports
  • Jacksonville International Airport
    15.8 miles
  • Northeast Florida Regional Airport
    38.6 miles
  • Gainesville Regional Airport
    49.7 miles
* All distances are measured in straight lines. Actual travel distances may vary.
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Amenities of Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel

Most popular amenities

1 swimming pool
Pet friendly
Free parking
Free WiFi
Non-smoking rooms
exceptional Fitness Center
Outdoors
  • Outdoor furniture
  • Sun deck
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Snack bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Lockers
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning
  • Laundry
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Key access
  • Safe
General
  • Grocery deliveries Additional charge
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Outdoor swimming pool
Spa
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • Spanish
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

6:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that pets are allowed but require a one-time fee of USD 40.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel

  • Room options at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel include:

    • Double
    • Twin/Double

  • Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center

  • Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel is 11.2 miles from the center of Jacksonville.

  • Check-in at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.6).

    Breakfast option(s) include:

    • American
    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Holiday Inn Express Hotel & Suites Chaffee - Jacksonville West, an IHG Hotel by:

    • Car 27min