“Everything and the staff was very friendly. Even at the restaurant the staff at the bar was really friendly as well.”

“Came in for my aunts funeral and Allison at the front desk was amazing so sweet. Went out of her way to cheer me up.”

“Great location and very nice room. There was a huge group of travel soccer players and entourage so lobby wasn’t really available to hang out in, but the kids and young adults were extremely well behaved and quiet. We would like to come back and stay on our next visit to town.”

“Since the front desk our experience in the Hyatt was exceptional. Really kind woman, clean and safe amenities. The room was perfect. The right match for an awful weather days like these. Was really comfortable, clean, modern, etc. I love it! And definitely I can’t wait for another relax time there.”

“The hotel was OPEN! The comforter and all the bedding was encased in obviously crisp and freshly laundered sheets, so no worries about touching potentially icky bedspreads. The clerk/manager allowed me to change my room because after I went in (did NOT unpack), but looked around and was dismayed to not find a bath tub. I've had 4 surgeries down the length of my spine, and airline travel is very hard on my back. It was late and I was dying for a tub-soak. I got the desired long tub-soak in my new room (although I felt badly the the other room would have to be re-cleaned due to COVID). The manager also gave me a very nice recommendation for delivery and let me play the piano (no one else was around...and I sanitized the keys when I was done). I was very happy to have a little fridge in my room and adult beverages for sale in the lobby. I wish I had known that a microwave was available at the ice machine, tho. I would have done less severe damage to my diet (LOL).”

“I love the hotel from the moment I got there front the time I left”

“Very clean, friendly, and great location. Will definitely recommend this hotel and will be back. Thank you!”

“Very clean and nice hotel! Personal was very friendly and helpful!”

“Nice location for Ravinia Park! Very friendly staff!”

“A great stay in a beautiful room. The mix between modern technology and modern decor makes for such a relaxing and welcoming stay. Everything was perfect and very comforting. The front desk staff was friendly and accommodating. Because we arrived so late along with the nearly full capacity of the hotel, we were provided a room upgrade at no charge to us. The size of the tv screen was my favorite, the shower was my wife's favorite and we both enjoyed how comfortable the bed was. My wife and I will definitely return when we plan our next mini-getaway staycation and ask for the same room!”