Hotel
Travel Sustainable property

Hyatt Place Chicago/Downtown - The Loop

28 North Franklin Street, Chicago Loop, Chicago, IL 60606, United States of America – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.0
Very Good
5,217 reviews

all staff are friendly, they allow us early checkin and late checkout with no fees.

Camila United States of America

The prime location in the loop. A short walk to many great destinations in the downtown area.

Rosales United States of America

The hotel is in a great location! We were able to walk to so mamy things. The free breakfast was great, and the room was a great size. It was very comfortable. If we needed something (extra linens, toiletries) the hotel staff was very accomodating.

N United States of America

I loved everything about the property I will be staying here again.

Norman United States of America

The location was near all places we visited in walking distance, the staff was friendly and the breakfast was tasty with good options

Karin United States of America

Nice, good breakfast and better quality of shampoo, conditioner and shower gel

Worth United States of America

how close it was to everything and the costumer service. we were able to check in early

Enrique United States of America

The location was great! The entire place was clean and everyone was so welcoming and helpful

Stacie United States of America

Excellent location, near to Grant Park. Very comfortable rooms and very clean. Plenty of breakfast items to choose from.

Miguel United States of America

it was pretty nice, rooms were large and comfy. staff was friendly and helped with parking.

Anna United States of America
8.0
Very Good
5,217 reviews
  • What guests loved the most:
  • “all staff are friendly, they allow us early checkin and late checkout with no fees.”
    Camila Camila United States of America United States of America
  • “The prime location in the loop. A short walk to many great destinations in the downtown area.”
    Rosales Rosales United States of America United States of America
  • “The hotel is in a great location! We were able to walk to so mamy things. The free breakfast was great, and the room was a great size. It was very comfortable.”
    N N United States of America United States of America
  • “I loved everything about the property I will be staying here again.”
    Norman Norman United States of America United States of America
  • “The location was near all places we visited in walking distance, the staff was friendly and the breakfast was tasty with good options”
    Karin Karin United States of America United States of America
  • “Nice, good breakfast and better quality of shampoo, conditioner and shower gel”
    Worth Worth United States of America United States of America
  • “how close it was to everything and the costumer service. we were able to check in early”
    Enrique Enrique United States of America United States of America
  • “The location was great! The entire place was clean and everyone was so welcoming and helpful”
    Stacie Stacie United States of America United States of America
  • “Excellent location, near to Grant Park. Very comfortable rooms and very clean. Plenty of breakfast items to choose from.”
    Miguel Miguel United States of America United States of America
  • “it was pretty nice, rooms were large and comfy. staff was friendly and helped with parking.”
    Anna Anna United States of America United States of America

Categories:

  • Staff8.5
  • Facilities8.3
  • Cleanliness8.5
  • Comfort8.5
  • Value for money8.0
  • Location8.8
  • Free WiFi8.5
View
Pet friendly
Swimming pool
Free WiFi
Air conditioning
Private Bathroom
24-hour front desk
Key card access
Non-smoking rooms
Safe

Stay in the heart of Chicago – Great location - show map

You're eligible for a Genius discount at Hyatt Place Chicago/Downtown - The Loop! To save at this property, all you have to do is sign in.

Located in the heart of the city, Hyatt Place Chicago/Downtown – The Loop is conveniently located near several of the city’s social and cultural landmarks. This hotel offers a restaurant and fitness center. Free WiFi access is available.

Each room at the hotel provides a flat-screen cable TV, a sofa and a refrigerator. Private bathrooms come complete with a shower, hairdryer and free toiletries. Extras include a desk and iron.

A 24-hour front desk welcomes guests to Chicago/Downtown’s Hyatt Place in the Loop, which features a shared lounge and TV area. Other amenities offered at the hotel include a business center, bicycle rental and baggage storage.

The hotel is less than a mile from Millennium Park and 1,300 feet from Willis Tower. O’Hare International Airport is 16 miles away.

This is our guests' favorite part of Chicago, according to independent reviews.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Hyatt Place Chicago/Downtown - The Loop has been welcoming Booking.com guests since May 8, 2015
 Hotel chain/brand: Hyatt Place

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the heart of Chicago, this hotel has an excellent location score of 8.8

Breakfast Info

Continental, American, Buffet

Saved to 12604 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.5
Facilities
8.3
Cleanliness
8.5
Comfort
8.5
Value for money
8.0
Location
8.8
Free WiFi
8.5

Select topics to read reviews:

See what guests loved the most:

  • Camila
    United States of AmericaUnited States of America
    “all staff are friendly, they allow us early checkin and late checkout with no fees.”
  • Rosales
    United States of AmericaUnited States of America
    “The prime location in the loop. A short walk to many great destinations in the downtown area.”
  • N
    United States of AmericaUnited States of America
    “The hotel is in a great location! We were able to walk to so mamy things. The free breakfast was great, and the room was a great size. It was very comfortable. If we needed something (extra linens, toiletries) the hotel staff was very accomodating.”
  • Norman
    United States of AmericaUnited States of America
    “I loved everything about the property I will be staying here again.”
  • Karin
    United States of AmericaUnited States of America
    “The location was near all places we visited in walking distance, the staff was friendly and the breakfast was tasty with good options”
  • Worth
    United States of AmericaUnited States of America
    “Nice, good breakfast and better quality of shampoo, conditioner and shower gel”
  • Enrique
    United States of AmericaUnited States of America
    “how close it was to everything and the costumer service. we were able to check in early”
  • Stacie
    United States of AmericaUnited States of America
    “The location was great! The entire place was clean and everyone was so welcoming and helpful”
  • Miguel
    United States of AmericaUnited States of America
    “Excellent location, near to Grant Park. Very comfortable rooms and very clean. Plenty of breakfast items to choose from.”
  • Anna
    United States of AmericaUnited States of America
    “it was pretty nice, rooms were large and comfy. staff was friendly and helped with parking.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
  • Is the pool open during Covid-19?
    The pool is currently closed.
    Answered on April 15, 2022
  • How much is parking
    Parking is $50 per evening.
    Answered on April 15, 2022
  • Do rooms have mini fridge?
    Yes, each room has a mini fridge.
    Answered on June 26, 2020
  • Do rooms have coffee makers?
    Yes, each room is equipped with a coffee maker and complimentary coffee and tea packets.
    Answered on February 20, 2021
  • How much is deposit
    Hello! The deposit is $75. -Thank you
    Answered on December 25, 2020
Hotel area info *
1 Restaurant On Site

    The Market

    Food: American

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Hyatt Place Chicago/Downtown - The Loop

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Kitchen
  • Coffee machine
Room Amenities
  • Sofa bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental Additional charge
  • Bar crawls Additional charge
  • Cycling Off-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs USD 50.0 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Private entrance
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
    Free! All pools are free of charge
  • Open all year
  • Opening times
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules

Hyatt Place Chicago/Downtown - The Loop takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa UnionPay credit card Carte Blanche Discover JCB Diners Club American Express Hyatt Place Chicago/Downtown - The Loop accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

• Valet Parking Service – Suspended until further notice

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hyatt Place Chicago/Downtown - The Loop of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hyatt Place Chicago/Downtown - The Loop

  • The prices at Hyatt Place Chicago/Downtown - The Loop may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hyatt Place Chicago/Downtown - The Loop offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Swimming pool
    • Fitness
    • Bar crawls
    • Bicycle rental

  • Guests staying at Hyatt Place Chicago/Downtown - The Loop can enjoy a highly-rated breakfast during their stay (guest review score: 6.6).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • Yes, Hyatt Place Chicago/Downtown - The Loop is popular with guests booking family stays.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hyatt Place Chicago/Downtown - The Loop has 1 restaurant:

    • The Market

  • Room options at Hyatt Place Chicago/Downtown - The Loop include:

    • Quad
    • Family

  • Check-in at Hyatt Place Chicago/Downtown - The Loop is from 3:00 PM, and check-out is until 12:00 PM.

  • Hyatt Place Chicago/Downtown - The Loop is 3,100 feet from the center of Chicago.