Hotel
Travel Sustainable property

Hyatt Place Chicago/Downtown - The Loop

28 North Franklin Street, Chicago Loop, Chicago, IL 60606, United States of America – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.0
Very Good
5,145 reviews

Staff was helpful and pleasant,great location, accessible to where I needed to go and by local transportation!! The breakfast buffet was a good variety.

Dawn United States of America

All was well with the entire hotel and staff. will be sure to return again for future travels.

Lennon United States of America

Very comfortable. Easy excess to everything in Chicago

Chris United States of America

The staff was friendly and helpful! The hotel and restaurant was nice

Joanna United States of America

very friendly staff and convenient location. large and clean room

Roberto Canada

It was a great location to easily get to many places in the city. It is beautiful and the rooms were very nice. The staff made the stay. Everyone was so nice and outgoing.

Katherine United States of America

The staff was very friendly, the rooms were roomy and clean, the shampoo, condition, soap smell great, and the parking garage is very close. We were able to get an early check in for both rooms. It’s a nice bonus to get free breakfast. I would recommend a rope to create more of a line then letting people just walk up randomly. We would stay again for sure. There is also a nice bar in the lobby. tip- download iParkit and pay $18/night for parking instead of $50.

Michelle United States of America

Room was spacious. Bed was nice & comfortable. Great size bathroom & shower.

Jeanna United States of America

Location is amazing!! Rooms were very nice. Fitness center is top notch. Hotel room has all the amenities with a fridge and really cold AC.

Pasha United States of America

nice staff, clean and comfortable rooms…and location to a extent

Hammad United States of America
8.0
Very Good
5,145 reviews
  • What guests loved the most:
  • “Staff was helpful and pleasant,great location, accessible to where I needed to go and by local transportation!! The breakfast buffet was a good variety.”
    Dawn Dawn United States of America United States of America
  • “All was well with the entire hotel and staff. will be sure to return again for future travels.”
    Lennon Lennon United States of America United States of America
  • “Very comfortable. Easy excess to everything in Chicago”
    Chris Chris United States of America United States of America
  • “The staff was friendly and helpful! The hotel and restaurant was nice”
    Joanna Joanna United States of America United States of America
  • “very friendly staff and convenient location. large and clean room”
    Roberto Roberto Canada Canada
  • “It was a great location to easily get to many places in the city. It is beautiful and the rooms were very nice. The staff made the stay. Everyone was so nice and outgoing.”
    Katherine Katherine United States of America United States of America
  • “The staff was very friendly, the rooms were roomy and clean, the shampoo, condition, soap smell great, and the parking garage is very close. We were able to get an early check in for both rooms.”
    Michelle Michelle United States of America United States of America
  • “Room was spacious. Bed was nice & comfortable. Great size bathroom & shower.”
    Jeanna Jeanna United States of America United States of America
  • “Location is amazing!! Rooms were very nice. Fitness center is top notch. Hotel room has all the amenities with a fridge and really cold AC.”
    Pasha Pasha United States of America United States of America
  • “nice staff, clean and comfortable rooms…and location to a extent”
    Hammad Hammad United States of America United States of America

Categories:

  • Staff8.5
  • Facilities8.3
  • Cleanliness8.5
  • Comfort8.5
  • Value for money8.0
  • Location8.8
  • Free WiFi8.5

Stay in the heart of Chicago – Great location - show map

You're eligible for a Genius discount at Hyatt Place Chicago/Downtown - The Loop! To save at this property, all you have to do is sign in.

Located in the heart of the city, Hyatt Place Chicago/Downtown – The Loop is conveniently located near several of the city’s social and cultural landmarks. This hotel offers a restaurant and fitness center. Free WiFi access is available.

Each room at the hotel provides a flat-screen cable TV, a sofa and a refrigerator. Private bathrooms come complete with a shower, hairdryer and free toiletries. Extras include a desk and iron.

A 24-hour front desk welcomes guests to Chicago/Downtown’s Hyatt Place in the Loop, which features a shared lounge and TV area. Other amenities offered at the hotel include a business center, bicycle rental and baggage storage.

The hotel is less than a mile from Millennium Park and 1,300 feet from Willis Tower. O’Hare International Airport is 16 miles away.

This is our guests' favorite part of Chicago, according to independent reviews.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Hyatt Place Chicago/Downtown - The Loop has been welcoming Booking.com guests since May 8, 2015
 Hotel chain/brand: Hyatt Place

Show me more

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Located in the heart of Chicago, this hotel has an excellent location score of 8.8

Breakfast Info

Continental, American, Buffet

Saved to 11662 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose Hyatt Place Chicago/Downtown - The Loop

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.0
Very Good · 5,145 reviews
Read all reviews
Categories:
  • Staff8.5
  • Facilities8.3
  • Cleanliness8.5
  • Comfort8.5
  • Value for money8.0
  • Location8.8
  • Free WiFi8.5

Select topics to read reviews:

See what guests loved the most:

  • Dawn
    United States of AmericaUnited States of America
    “Staff was helpful and pleasant,great location, accessible to where I needed to go and by local transportation!! The breakfast buffet was a good variety.”
  • Lennon
    United States of AmericaUnited States of America
    “All was well with the entire hotel and staff. will be sure to return again for future travels.”
  • Chris
    United States of AmericaUnited States of America
    “Very comfortable. Easy excess to everything in Chicago”
  • Joanna
    United States of AmericaUnited States of America
    “The staff was friendly and helpful! The hotel and restaurant was nice”
  • Roberto
    CanadaCanada
    “very friendly staff and convenient location. large and clean room”
  • Katherine
    United States of AmericaUnited States of America
    “It was a great location to easily get to many places in the city. It is beautiful and the rooms were very nice. The staff made the stay. Everyone was so nice and outgoing.”
  • Michelle
    United States of AmericaUnited States of America
    “The staff was very friendly, the rooms were roomy and clean, the shampoo, condition, soap smell great, and the parking garage is very close. We were able to get an early check in for both rooms. It’s a nice bonus to get free breakfast. I would...”
  • J
    Jeanna
    United States of AmericaUnited States of America
    “Room was spacious. Bed was nice & comfortable. Great size bathroom & shower.”
  • Pasha
    United States of AmericaUnited States of America
    “Location is amazing!! Rooms were very nice. Fitness center is top notch. Hotel room has all the amenities with a fridge and really cold AC.”
  • Hammad
    United States of AmericaUnited States of America
    “nice staff, clean and comfortable rooms…and location to a extent”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
  • Is the pool open during Covid-19?
    The pool is currently closed.
    Answered on April 15, 2022
  • How much is parking
    Parking is $50 per evening.
    Answered on April 15, 2022
  • Do rooms have mini fridge?
    Yes, each room has a mini fridge.
    Answered on June 26, 2020
  • Do rooms have coffee makers?
    Yes, each room is equipped with a coffee maker and complimentary coffee and tea packets.
    Answered on February 20, 2021
  • How much is deposit
    Hello! The deposit is $75. -Thank you
    Answered on December 25, 2020
Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
* All distances are measured in straight lines. Actual travel distances may vary.
1 Restaurant On Site

    The Market

    Food: American

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

Amenities of Hyatt Place Chicago/Downtown - The Loop

Most popular amenities

1 swimming pool
Parking
Free WiFi
Pet friendly
Family rooms
Tea/Coffee Maker in All Rooms
Bar
Pets
Pets are allowed. Charges may apply.
Activities
  • Bar crawls Additional charge
  • Cycling Off-site
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs USD 50 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Grocery deliveries Additional charge
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Car rental
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Indoor swimming pool
Free! All pools are free of charge
  • Open all year
  • Opening times
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules Hyatt Place Chicago/Downtown - The Loop takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa UnionPay credit card Carte Blanche Discover JCB Diners Club American Express Hyatt Place Chicago/Downtown - The Loop accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

• Valet Parking Service – Suspended until further notice

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hyatt Place Chicago/Downtown - The Loop of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Hyatt Place Chicago/Downtown - The Loop

  • Check-in at Hyatt Place Chicago/Downtown - The Loop is from 3:00 PM, and check-out is until 12:00 PM.

  • Hyatt Place Chicago/Downtown - The Loop has 1 restaurant:

    • The Market

  • Room options at Hyatt Place Chicago/Downtown - The Loop include:

    • Quad
    • Family

  • Guests staying at Hyatt Place Chicago/Downtown - The Loop can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet

  • The prices at Hyatt Place Chicago/Downtown - The Loop may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Hyatt Place Chicago/Downtown - The Loop is 3,100 feet from the center of Chicago.

  • Hyatt Place Chicago/Downtown - The Loop offers the following activities/services (charges may apply):

    • Fitness center
    • Cycling
    • Fitness
    • Bar crawls
    • Swimming pool

  • Yes, Hyatt Place Chicago/Downtown - The Loop is popular with guests booking family stays.