Reservation rate type determines when you pay. Most standard rates (cancel 24 or 48 hours before arrival to avoid 1 night penalty fee) have payment during checkout. Advance purchase rates require non-refundable prepayment deposit at time of booking.

There are plenty of spaces in parking structure for The Pike Outlets especially during the pandemic. Street parking enforced (pay) 9 AM to 9 PM, not enforced (free) 9 PM to 9 AM. Read parking meter signs for exact times.

Hyatt Centric The Pike Long Beach is dedicated to being a smoke free environment in our rooms and public areas for our guests and employees. Smoking area are found off hotel property within the Pike Outlets where we are located.

Credit/debit card with security chip is required at check-in to cover room, tax, and incidental charges. Final bill can be settled with credit/debit or cash. Other payment methods may be available. Consult Front Office Agent during check-out.

Hotel only has pool. There are no hot tubs or jacuzzis in any guestrooms or on the pool level.

Unfortunately we don't have parking on site. There is a structure adjacent to hotel that offers daily parking for $16, but with no in and out privileges.

At check-in, a credit/debit card with your name is required (for authorization hold) to cover room, tax, and incidental charges. At check-out, you can settle final bill with the same credit/debit card or a different one or cash.

The hotel reopened July 15, 2020. Since that time, the pool has been available for use to guests because it is outside on the rooftop. Please be aware this could change at any point depending on revisions to state or county COVID-19 safety mandates.

Guestrooms on all floors do not have direct walking access to exterior environment.

A credit card/debit card is required for incidental deposit at check-in. Amount is $75.00 for each night of stay. This amount is only held. Any amount not used will be released back to your card upon check-out.

Front Office approves checkout requests. Potential fee depending on time. Late checkout to ONE P.M. usually no fee. Each hour after is plus TWENTY-FIVE US Dollars. Checkout between FIVE P.M. to MIDNIGHT require an additional booked night.

The MASTER SUITE and the 1 KING DELUXE are the only guestroom types that have a SOFA with pullout bed. Although we have "suites", there is NO SEPARATION (wall/door) between sitting and sleeping areas.

A standard stay of 19 hours at Hyatt Centric is based on reserved date at arrival 16:00 (4:00 PM PST) with departure the following morning 11:00 (11:00 AM PST). You may ask for earlier check-in times or later check-out times which are subject to additional fees. Arrivals 00:00-06:00 (between midnight to 6:00 AM) and departures 18:00-23:59 (between 6:00 PM to before midnight) require an additional booked night. Please consult the Front Office during your stay, as they approve the time extension. They are also able to store luggage prior to your final departure from the hotel.

During the booking process, you can make requests or share information, including your travelling with non-human family. We are a pet-friendly hotel. (1 dog 50 lbs. or max 2 dogs, 75 lbs. combined)

Please contact hotel directly for more information.

You can select food from our Watercraft Marketplace + Lounge and take items back to your guestroom. During the pandemic, room service (in room dining) has been suspended. There currently is no food delivery to your guestroom.

Please be aware that guestrooms with Ocean View (Beach View, Harbor View) are extremely limited and subject to availability. This feature is associated with only a few of the "1 King Deluxe" guestroom type on higher level floors and south compass orientation. Other guestroom types (Master Suite, Executive King, 2 Queen, 2 Double, 1 King) have either west, north, or east compass orientations. You may consult a Front Office Agent upon arrival to check availability of this feature for upgrade.

There is a $100 non-refundable deposit for up to 6 nights and an additional $75 for every week after.

$100.00 per stay up to 6 nights will be applied to all reservations traveling with a dog. +$100.00 from day 7 to day 30 (for a total of $200). Failure to report a traveling companion will result in an additional $75.00 fee.

Deluxe King in their standard format are shower. The handicapped accessible versions or ADA (noted as such when you book) are very limited. These are mostly are tub but there is one shower. They must be booked as such when available. These are not request items.