Reservation rate type determines when you pay. Most standard rates (cancel 24 or 48 hours before arrival to avoid 1 night penalty fee) have payment during checkout. Advance purchase rates require non-refundable prepayment deposit at time of booking.

Hyatt Centric The Pike Long Beach is dedicated to being a smoke free environment in our rooms and public areas for our guests and employees. Smoking area are found off hotel property within the Pike Outlets where we are located.

If you have valid government issued ID and payment card (that we are able to authorize room & tax plus incidental deposit), then we can check you into the hotel. Name on payment card must match that on ID provided.

Guestrooms on all floors do not have direct walking access to exterior environment.

Please be aware that guestrooms with Ocean View (Beach View, Harbor View) are extremely limited and subject to availability. This feature is associated with only a few of the "1 King Deluxe" guestroom type on higher level floors and south compass orientation. Other guestroom types (Master Suite, Executive King, 2 Queen, 2 Double, 1 King) have either west, north, or east compass orientations. You may consult a Front Office Agent upon arrival to check availability of this feature for upgrade.

Preferably at least age 18, but requirement is guest must have at CHECK-IN a VALID ID & PAYMENT for Guestroom & Incidental Hold. VALID ID = Driver's License, Government Issued ID, Passport PAYMENT = Payment card must have name that matches ID info.

There is a cooler as standard amenity in guestroom. There is also a microwave station in lobby. You may request mini-refrigerator as well as microwave oven for delivery to your own guestroom (*both items subject to availability). 05/21/2021

There are plenty of spaces in parking structure for The Pike Outlets especially during the pandemic. Street parking enforced (pay) 9 AM to 9 PM, not enforced (free) 9 PM to 9 AM. Read parking meter signs for exact times.

We have encountered a similar situation with other guests. We can storage luggage until your return trip. It is preferable to have the next reservation made before you depart hotel, but not necessary. We will issue claim ticket for your items.

Hotel configuration: Lobby - Floor 1, Guestrooms - Floors 2 to 7, Pool - Floor 8 (Rooftop) There are many dining spots within walking distance of hotel in The Pike Outlets mall where we are located or Shoreline Village and Pine Avenue strips.

Credit/debit card with security chip is required at check-in to cover room, tax, and incidental charges. Final bill can be settled with credit/debit or cash. Other payment methods may be available. Consult Front Office Agent during check-out.

Yes. Please click on [See More Questions] as we have answered other 3 parking questions in greater detail.

The hotel does not have any transportation services of its own. We have a call button for local taxi cab or you can use shared service companies like Uber or Lyft.

Hotel only has pool. There are no hot tubs or jacuzzis in any guestrooms or on the pool level.

None of the guestrooms have a balcony or direct access outside.

Unfortunately we don't have parking on site. There is a structure adjacent to hotel that offers daily parking for $16, but with no in and out privileges.

At check-in, a credit/debit card with your name is required (for authorization hold) to cover room, tax, and incidental charges. At check-out, you can settle final bill with the same credit/debit card or a different one or cash.

Be aware that the hotel does not have a shuttle service. For cruise terminal, your options without car rental are to utilize Ride Sharing Services (for example, Uber, Lyft), or local Taxi Cab.

The hotel reopened July 15, 2020. Since that time, the pool has been available for use to guests because it is outside on the rooftop. Please be aware this could change at any point depending on revisions to state or county COVID-19 safety mandates.

Front Office approves checkout requests. Potential fee depending on time. Late checkout to ONE P.M. usually no fee. Each hour after is plus TWENTY-FIVE US Dollars. Checkout between FIVE P.M. to MIDNIGHT require an additional booked night.