Hello, Yes. (We strongly prefer to have a credit/debit card on-file for deposits but we will take cash deposits if absolutely necessary.) Our damage deposit is currently $200 in cash.

Thank you for your question. None of our rooms have a balcony, however there is a railing.

Thank you for your question, we are able to hold you luggage.

Thank you for your question. No, we aren't partnered with them so we don't offer any discounts associated with them.

Hello, The Convention Center MAX train station platform for public transit is roughly just a block away. Union Station, Amtrak train station is a little over a mile away. Andrew Wilson Night Auditor

Hello, The closest location to acquire victuals would be Citizen Baker located on the lobby level of the neighboring Hotel Eastlund. Other options within a two block proximity would include: Burgerville, Starbucks, Dennys, Red Robin, and J Cafe. There is also a number of food options in the Oregon Convention Center across the street. If you had further questions please let us know, Andrew Wilson Night Auditor

Hello, No, there is no access to the rooms from the exterior. All room doors are located on the inside of the building, so to get to your room you have to pass through the front doors/lobby area. Thank you for your time and consideration, Andrew

Hello, The answer is yes, but not particularly well. Firework displays held at Portland's Tom McCall waterfront are visible from our top (5th) floor on the south facing side of the building. However, due to the size of the convention center and the Portland skyline only the highest and biggest fireworks are visible. With that said it is very easy to get to the waterfront from the property via public transit just 4 stops by M.A.X. train. Thank you for your question! Andrew Wilson Night Auditor

Yes, we do accommodate pets !

Hello, Unfortunately we are not accepting cats at this time. Andrew Wilson Night Auditor

Hello, Unfortunately we are not accepting cats at this time. Andrew Wilson Night Auditor

Hello, So to clarify this is a yes,no,maybe type question. If a person is parking a car that is a guest of someone staying in the hotel? Yes hotel guest parking is $12 nightly. If a person is parking a car that IS NOT a guest of someone OR staying at the hotel themselves? That's a No/Maybe. The hotel does offer event parking at $15 nightly, this is only available if the hotel has excess parking space available. If the hotel is sold out then we don't offer event parking. Thank you for your question! Andrew Wilson Night Auditor

Hello, Unfortunately we do not offer a shuttle service at this time. There are a number of public transit solutions (Trimet buses 4,44,and 6) that will get you close. However if you are looking for a door-to-door solution I would have to recommend one of a number of cab options (radio,broadway,uber,lyft). We are 1.5 miles away and such a trip would cost around 8-10 dollars. I apologize for any inconvenience, if you have further questions or concerns please let us know. Andrew Wilson Night Auditor

The hotel only has Bathtub showers however a chair is available and bars are installed in the accessible room.

Hello, We offer rooms with 1 King size or 2 Queen size beds. If you need 2 King size beds you will need to make a reservation for 2 rooms each containing a single King size bed in them.

The parking is only $12 per vehicle each night.

We do have a limited number of hideaway beds available. However, due to room spacing regarding safety, we can only put them in rooms with one King bed. We are not able to put hideaway beds into rooms with two Queen beds. Andrew Wilson Night Auditor

Hello, We are dog and service animal friendly, there is a $15 nightly fee for any dogs that are not service animals. We do not allow cats at this time. Andrew Wilson Night Auditor

We only accept dogs at this time and it is $15 per night.

We do not offer free parking. On March 1, 2019 we started charging a fee to park. Currently parking is $12 per night, per car.