Hotel

InterContinental New Orleans, an IHG Hotel

444 Saint Charles Avenue, Downtown New Orleans, New Orleans, LA 70130, United States of America – Excellent location – show map

Excellent location – rated 9.1/10! (score from 1055 reviews)

Real guests • Real stays • Real opinions

8.2
Very Good
1,056 reviews

Love the customer service, friendly staff, location, the cleanliness and felt safe

Latecia United States of America

Location was great and staff was top notch. Cierra is a wonderful employee and make sure you keep her. She is pleasant and caring and made our stay very comfortable.

Vernotzy United States of America

Staff was very helpful and polite. The hotel was close to attractions we wanted to visit.

Cathy United States of America

Great location. Beautiful hotel. Friendly staff. Cozy room.

April United States of America

Great hotel..professional staff.... I've visited NOLA numerousss times over the years and this hotel is one of my top choices

Elizabeth United States of America

This is the best hotel!! I stayed at in a long time! The staff was amazing, the decor was fabulous, the food was delightful, the location was top notch!! First Class all the way.. All age groups will enjoy this hotel because it meets the needs of the people!! I can’t stop thinking about my trip to New Orleans but the best part of the trip was my stay at intercontinental hotel!!

Rana United States of America

Loved everything about it! Nice staff & Amazing location!

Verona United States of America

It’s always a pleasure staying here. The staff and rooms are always great.

P United States of America

very clean, staff was amazing and it was close to everything! definitely would book again

Kim United States of America

The rooms were large, clean and decorated nicely. Beds were comfortable and I loved the secure elevators.

Linda United States of America
8.2
Very Good
1,056 reviews
  • What guests loved the most:
  • “Love the customer service, friendly staff, location, the cleanliness and felt safe”
    Latecia Latecia United States of America United States of America
  • “Location was great and staff was top notch. Cierra is a wonderful employee and make sure you keep her. She is pleasant and caring and made our stay very comfortable.”
    Vernotzy Vernotzy United States of America United States of America
  • “Staff was very helpful and polite. The hotel was close to attractions we wanted to visit.”
    Cathy Cathy United States of America United States of America
  • “Great location. Beautiful hotel. Friendly staff. Cozy room.”
    April April United States of America United States of America
  • “Great hotel..professional staff.... I've visited NOLA numerousss times over the years and this hotel is one of my top choices”
    Elizabeth Elizabeth United States of America United States of America
  • “This is the best hotel!! I stayed at in a long time! The staff was amazing, the decor was fabulous, the food was delightful, the location was top notch!! First Class all the way..”
    Rana Rana United States of America United States of America
  • “Loved everything about it! Nice staff & Amazing location!”
    Verona Verona United States of America United States of America
  • “It’s always a pleasure staying here. The staff and rooms are always great.”
    P P United States of America United States of America
  • “very clean, staff was amazing and it was close to everything! definitely would book again”
    Kim Kim United States of America United States of America
  • “The rooms were large, clean and decorated nicely. Beds were comfortable and I loved the secure elevators.”
    Linda Linda United States of America United States of America

Categories:

  • Staff8.7
  • Facilities8.5
  • Cleanliness8.7
  • Comfort8.7
  • Value for money8.1
  • Location9.1
City view
Garden
Pet friendly
Swimming pool
Free WiFi
Terrace
Balcony
Bathtub
Air conditioning
24-hour front desk

Stay in the heart of New Orleans

Within 4 blocks of Harrah's New Orleans casino and the famous French Quarter, this Louisiana hotel features an outdoor pool and free Wi-Fi in every room.

A cable TV with extended channels is featured in each room at the InterContinental New Orleans. Tea and coffee-making facilities and a minibar are also included. Ironing facilities are available.

A 24-hour fitness center is available on the hotel's top floor. A concierge service is also provided at the New Orleans InterContinental for guests’ convenience. A business center with fax and photocopying services is accessible in the lobby.

On site, the Veranda restaurant serves regional cuisine for breakfast, lunch, and dinner. Guests can also enjoy pub fare in the English-style Pete's restaurant or light fare and cocktails at SoifFaim.

Many French Quarter attractions, including Bourbon Street and Jackson Square, are less than one mile from this hotel. The Riverwalk Marketplace is just a 10 minute walk away.

This is our guests' favorite part of New Orleans, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

InterContinental New Orleans, an IHG Hotel has been welcoming Booking.com guests since Jan 13, 2010
 Hotel chain/brand: InterContinental Hotels & Resorts

Show me more
Most popular amenities
Outdoor swimming pool
Private Parking
Free WiFi
Non-smoking rooms
Family rooms
Fitness center
Trenasse
Facilities for disabled guests
Bar
Breakfast

Property Highlights

Located in the heart of New Orleans, this hotel has an excellent location score of 9.1

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Private parking available

Saved to 4994 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 queen beds
2 queen beds
1 king bed
2 queen beds
1 king bed
2 queen beds
Bedroom :
1 king bed
Living room:
1 sofa bed
2 queen beds
1 king bed
1 king bed
1 king bed
1 king bed
1 king bed
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Guest reviews
Categories:
Staff
8.7
Facilities
8.5
Cleanliness
8.7
Comfort
8.7
Value for money
8.1
Location
9.1
Free WiFi
8.1
Select topics to read reviews:

See what guests loved the most:

  • Latecia
    United States of AmericaUnited States of America
    “Love the customer service, friendly staff, location, the cleanliness and felt safe”
  • Vernotzy
    United States of AmericaUnited States of America
    “Location was great and staff was top notch. Cierra is a wonderful employee and make sure you keep her. She is pleasant and caring and made our stay very comfortable.”
  • Cathy
    United States of AmericaUnited States of America
    “Staff was very helpful and polite. The hotel was close to attractions we wanted to visit.”
  • April
    United States of AmericaUnited States of America
    “Great location. Beautiful hotel. Friendly staff. Cozy room.”
  • Elizabeth
    United States of AmericaUnited States of America
    “Great hotel..professional staff.... I've visited NOLA numerousss times over the years and this hotel is one of my top choices”
  • Rana
    United States of AmericaUnited States of America
    “This is the best hotel!! I stayed at in a long time! The staff was amazing, the decor was fabulous, the food was delightful, the location was top notch!! First Class all the way.. All age groups will enjoy this hotel because it meets the needs of...”
  • Verona
    United States of AmericaUnited States of America
    “Loved everything about it! Nice staff & Amazing location!”
  • P
    United States of AmericaUnited States of America
    “It’s always a pleasure staying here. The staff and rooms are always great.”
  • Kim
    United States of AmericaUnited States of America
    “very clean, staff was amazing and it was close to everything! definitely would book again”
  • L
    Linda
    United States of AmericaUnited States of America
    “The rooms were large, clean and decorated nicely. Beds were comfortable and I loved the secure elevators.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Do you sell tickets to view the parades on a grandstand for Mardi Gras to the public that is not staying at the hotel? We are looking for seats on 2-25-2020.
    Yes, they are for sale on ticketweb
    Answered on 29 January 2020
  • Can I smoke on the balcony
    Yes, you can smoke on the balcony as long as you close the balcony doors while you smoke.
    Answered on 30 November 2019
  • Is there a balcony
    These rooms do not have a balcony.
    Answered on 20 October 2019
  • Can you smoke on the balcony
    Good Afternoon-yes, you can smoke on the balconies. Otherwise the hotel is non smoking. Regards
    Answered on 19 February 2021
  • Is the pool available?!
    Yes, daily from 7am-7pm.
    Answered on 15 May 2021
  • Still looking?
Hotel area info *
3 Restaurants On Site

    Trenasse

    Food: Cajun/Creole, Seafood

    Menu: À la carte

    Pete's

    Open for: Breakfast

    Menu: Buffet & À La Carte

    Pete's Cocktail Hour

    Open for: Cocktail hour

Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of InterContinental New Orleans, an IHG Hotel
Most popular amenities
Outdoor swimming pool
Private Parking
Free WiFi
Non-smoking rooms
Family rooms
Fitness center
Trenasse
Facilities for disabled guests
Bar
Breakfast
Outdoors
  • Outdoor furniture
  • Garden
Pets
Pets are allowed. Charges may apply.
Activities
  • Happy hour
    Additional charge
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available at a location nearby (reservation is not needed) and costs $56.23 per day.
  • Valet parking
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool is on rooftop
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Fitness
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Hindi
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

InterContinental New Orleans, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$25 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$25 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa UnionPay credit card Carte Blanche Discover JCB Diners Club American Express InterContinental New Orleans, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform InterContinental New Orleans, an IHG Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

15th Floor: Closed from Mon, Nov 21, 2022 until Sat, Apr 29, 2023

FAQs about InterContinental New Orleans, an IHG Hotel

  • Guests staying at InterContinental New Orleans, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 5.7).

    Breakfast option(s) include:

    • Buffet
    • À la carte

  • InterContinental New Orleans, an IHG Hotel is 2,150 feet from the center of New Orleans.

  • Room options at InterContinental New Orleans, an IHG Hotel include:

    • Double
    • Quad
    • Twin/Double

  • The prices at InterContinental New Orleans, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Yes, InterContinental New Orleans, an IHG Hotel is popular with guests booking family stays.

  • InterContinental New Orleans, an IHG Hotel has 3 restaurants:

    • Trenasse
    • Pete's Cocktail Hour
    • Pete's

  • Check-in at InterContinental New Orleans, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • InterContinental New Orleans, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Swimming pool
    • Happy hour
    • Fitness