OK so the apartment is 4 flights of stairs up with no elevator so two 20kg bags later it was quite a push. The apartment is very much well equipped but lacked anything in there. No coffee or anything to drink or make and no kettle so it had to be percolate. The fridge is massive and hums all night as does the aircon.

Lovely room and very welcoming staff. Arrived early and there was no issue with leaving our bags there until later on. The whole place had a very much family feel. From my own thought the eating at breakfast was lovely all on one table and really enjoyed the company. The apartment was spotlessly clean and comfy the internet is super quick

Stayed in June 2022

Amazing place

Stayed in June 2022

The only downside is be aware if you have heavy luggage/lots of cases, that there is no lift in the hotel, which is to be expected as its a period building - which is clearly stated on the facilitiesist. However, I did mistakenly assume that there might have been a porter to help take the case and bags up to my room if needed, but there was not. It's no problem at all, but it's good to manage your expectations on that and pack accordingly if youre in a suite on the upper floors - I was in The Chatsworth and it was on the 4th floor. The owner helped bring in one of my cases from the main building to the building next door, which is where the Suites are, but then left it at the bottom of the stairs for me to take up and she headed back to the main building. From a customer experience point of view to take my rating to a 10/10 that would have been it, as my journey to the hotel from New York wasn't as stress free as I'd planned, by the time I arrived at La Reserve, I was extremely worn out. I understood there was no lift well before I arrived but having the offer of help taking my luggage (1 case and 2 larger carryalls) upstairs to the 4th floor would have been very welcomed. Again, just a small suggestion on the customer service side, but not a major issue. Overall, regardless of the above which is workable, I would absolutely recommend La Reserve. It's a beautiful hotel/suites and ideal location to historic Rittenhouse Square. I'm absolutely sure you'll enjoy your stay there.

The location - it's essentially in Rittenhouse Square which is a superb area close the restaurants, grocery stores. Its also very safe around there, I felt fine walking on my own late at night. I was given an upgrade to a Suite on the top floor, which had a full kitchen/dining area. The suite is lovely and had a lovely en suite bathroom. The building itself is steeped in history, beautiful townhouse. The check in process was easy and communication clear and quick. The owner sent me a birthday message/email on my birthday whilst I was there - the small touches matter. It was greatly appreciated, thank you. The air con worked - very grateful for that as it was 90 degree heat and humid too. There was a complimentary breakfast each morning in the parlour of the main hotel, which I didn't take up as I utilised the kitchen in the suite. It looked beautiful, from the decor in the hotel. All in all, I loved my stay and I wouldn't hesitate to recommend La Reserve. (Just be aware that there is no lift if you have heavy bags.)

Stayed in June 2022

The wifi connection in my room is not quite good. You need to share the bathroom with others, which might be annoying sometimes. Everything else is just perfect.

The room is large and really fancy with vintage decorations. The breakfast is excellent. The location is not far from the historical district and the train station and the neighbourhood is quiet and safe. The price is affordable.

Stayed in June 2022

Needed a refresh A bit dated

Both were perfect!!!

Stayed in June 2022

outdoor seating would be nice but not a deal breaker.

literally feels like home. every aspect of the stay.

Stayed in June 2022

the bed was too soft and the place was a bit dusty. a small refurbishment may be needed .

the location is really good in a very nice street of the center. the price is also great for the night with a breakfast. I really recommend the place. our room was really quiet.

Stayed in June 2022

nothing

everything! lovely place in a very nice neighbourhood.

Stayed in May 2022

Shared bathroom - it was fine and clean but been a long time since i've had that!

Beautiful rooms and atmosphere.

Stayed in May 2022