Aparthotel
Travel Sustainable property

Level Chicago - Old Town

1140 North Wells Street, Chicago, IL 60610, United States – Excellent location - show map – Metro access

Excellent location — rated 9.2/10! (score from 390 reviews)

Real guests • Real stays • Real opinions

8.9
Fabulous
390 reviews

nice spacious room concierge staff were very helpful gym facilities were very good

Peter United Kingdom

By far the best accommodation we've stayed at while visiting the USA. This place has everything you need. The swimming pool and BBQ area on level 8 roof top was fantastic. Location was very good. A mention to the staff who were so so helpful. We were greeted by Eric who took care of our checking in and who went above and beyond. Traci was so helpfully and so friendly with a great sense of humour. We will definitely be back to visit in 2023 and would highly recommend Level to anyone wishing to book accommodation that provides all the facilities and everything you need.

Liamie Ireland

very clean, lovely, bright apartments which were well equipped.

Brooks United Kingdom

Excellent apartment, location was amazing with outstanding views. The facilities were outstanding, we loved it so much we wished we lived there!

Claire United Kingdom

great location and the basketball court was a huge hit with the boys! apartment was really well presented

Kristy Australia

It's an apartment. And it's a good one. So if you are looking for a hotel, it's not the one you are looking for.

Jangce United States

Absolutely fantastic location and friendly staff who were super helpful! We had a wonderful time!

Emily United Kingdom

the views are amazing! Rooms are very spacious - we had a living room, huge bathroom and spacious bedroom with lots of storage for clothes. The ALDI next door is great for picking up essentials. Perfect for us as hotel rooms are always too small and we love having lots of space to chill out. location is great - we walked to a lot of places. Loved the games room and the gym!

Laura United Kingdom

The location, the view, staff was helpful and friendly

Karine France

I love EVERYTHING. I’ll definitely stay here again. Very relaxing and romantic. Staff was excellent. Hopefully next time I get a chance to visit the pool area.

Ashley United States
8.9
Fabulous
390 reviews
  • What guests loved the most:
  • “nice spacious room concierge staff were very helpful gym facilities were very good”
    Peter Peter United Kingdom United Kingdom
  • “By far the best accommodation we've stayed at while visiting the USA. This place has everything you need. The swimming pool and BBQ area on level 8 roof top was fantastic. Location was very good.”
    Liamie Liamie Ireland Ireland
  • “very clean, lovely, bright apartments which were well equipped.”
    Brooks Brooks United Kingdom United Kingdom
  • “Excellent apartment, location was amazing with outstanding views. The facilities were outstanding, we loved it so much we wished we lived there!”
    Claire Claire United Kingdom United Kingdom
  • “great location and the basketball court was a huge hit with the boys! apartment was really well presented”
    Kristy Kristy Australia Australia
  • “It's an apartment. And it's a good one. So if you are looking for a hotel, it's not the one you are looking for.”
    Jangce Jangce United States United States
  • “Absolutely fantastic location and friendly staff who were super helpful! We had a wonderful time!”
    Emily Emily United Kingdom United Kingdom
  • “the views are amazing! Rooms are very spacious - we had a living room, huge bathroom and spacious bedroom with lots of storage for clothes. The ALDI next door is great for picking up essentials.”
    Laura Laura United Kingdom United Kingdom
  • “The location, the view, staff was helpful and friendly”
    Karine Karine France France
  • “I love EVERYTHING. I’ll definitely stay here again. Very relaxing and romantic. Staff was excellent. Hopefully next time I get a chance to visit the pool area.”
    Ashley Ashley United States United States

Categories:

  • Staff9.0
  • Facilities 9.3
  • Cleanliness9.3
  • Comfort 9.4
  • Value for money8.5
  • Location9.2
High score for Chicago
Kitchen
Pets allowed
Swimming Pool
BBQ facilities
Free WiFi
Balcony
Air conditioning
Private bathroom
24-hour front desk
Key card access

Stay in the heart of Chicago – Excellent location - show map

You're eligible for a Genius discount at Level Chicago - Old Town! To save at this property, all you have to do is sign in.

Situated 1.1 miles from the centre of Chicago, 0.7 miles from Oak Street Beach, Level Chicago - Old Town features air-conditioned accommodation with a balcony, a seasonal outdoor swimming pool and a fitness centre. Complimentary WiFi is offered throughout the property and private parking is available on site.

All units include a fully equipped kitchen, allowing guests to prepare their own meals. There is a fully equipped private bathroom with bath or shower and free toiletries.

At the aparthotel guests are welcome to take advantage of a spa centre. Level Chicago - Old Town features amenities such as an on-site business centre, sauna and hot tub.

A terrace can be found at the accommodation, along with a shared lounge.

Popular points of interest near Level Chicago - Old Town include North Avenue Beach, Water Tower Chicago and 360 Chicago. The nearest airport is Midway International Airport, 11.8 miles from the aparthotel.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Level Chicago - Old Town has been welcoming Booking.com guests since 18 Jan 2019.

Distance in property description is calculated using © OpenStreetMap

Show me more
Most popular facilities
Outdoor swimming pool
Private parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness centre
Spa and wellness centre
24-hour front desk
Terrace
Daily housekeeping

Property highlights

Top location: Highly rated by recent guests (9.2)

Private parking available on-site

Saved to 2816 lists

Reliable info
Guests say the description and photos for this property are very accurate.

Availability

Select dates to see this property's availability and prices

Accommodation Type
Sleeps
 
1 sofa bed
and
1 large double bed
1 extra-large double bed
and
1 sofa bed
1 extra-large double bed
and
1 sofa bed
and
1 large double bed
Bedroom 1:
1 extra-large double bed
Bedroom 2:
1 extra-large double bed
Living room:
1 sofa bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.0
Facilities
9.3
Cleanliness
9.3
Comfort
9.4
Value for money
8.5
Location
9.2
Free WiFi
8.6
High score for Chicago

Select topics to read reviews:

See what guests loved the most:

  • Peter
    United KingdomUnited Kingdom
    “nice spacious room concierge staff were very helpful gym facilities were very good”
  • Liamie
    IrelandIreland
    “By far the best accommodation we've stayed at while visiting the USA. This place has everything you need. The swimming pool and BBQ area on level 8 roof top was fantastic. Location was very good. A mention to the staff who were so so helpful. We...”
  • Brooks
    United KingdomUnited Kingdom
    “very clean, lovely, bright apartments which were well equipped.”
  • Claire
    United KingdomUnited Kingdom
    “Excellent apartment, location was amazing with outstanding views. The facilities were outstanding, we loved it so much we wished we lived there!”
  • Kristy
    AustraliaAustralia
    “great location and the basketball court was a huge hit with the boys! apartment was really well presented”
  • Jangce
    United StatesUnited States
    “It's an apartment. And it's a good one. So if you are looking for a hotel, it's not the one you are looking for.”
  • Emily
    United KingdomUnited Kingdom
    “Absolutely fantastic location and friendly staff who were super helpful! We had a wonderful time!”
  • Laura
    United KingdomUnited Kingdom
    “the views are amazing! Rooms are very spacious - we had a living room, huge bathroom and spacious bedroom with lots of storage for clothes. The ALDI next door is great for picking up essentials. Perfect for us as hotel rooms are always too small...”
  • Karine
    FranceFrance
    “The location, the view, staff was helpful and friendly”
  • Ashley
    United StatesUnited States
    “I love EVERYTHING. I’ll definitely stay here again. Very relaxing and romantic. Staff was excellent. Hopefully next time I get a chance to visit the pool area.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • I booked a room for my birthday & my sisters are joining me for a while to have dinner in the room. Is it possible to have 6 chairs in the room?
    Good morning, Thank you for reaching out. There are currently 6 dinning chairs in each room. Please remember we are a ZERO TOLERANCE no party hotel. ..
    Answered on 10 March 2020
  • Is this hotel close to popular sports bars. my first time in Chicago Any areas near the hotel you would recommend me visit.
    Good morning, Thank you for reaching out. The hotel is located in Old Town on Wells street which offers several sports bars and restaurants within ..
    Answered on 10 March 2020
  • Hi my name is Juan Jaime i just reserved a room i would like to know what floor level my room is in.
    Hello Juan, Rooms are assigned at time of check in and always based off of availability.
    Answered on 26 December 2019
  • Do you have jacuzzi?
    We have an outdoor seasonal hot tub.
    Answered on 8 August 2021
  • Do you have accommodations for 3 people?When are these accommodations availiable?
    Currently max occupancy for our rooms is 4 individuals as a response to COVID.
    Answered on 16 June 2020
  • Still looking?

Managed by Level Hotels & Furnished Suites

Company review score: 8.4Based on 2,678 reviews from 10 properties
10 managed properties

Company information

Level Hotels & Furnished Suites are designed, built, owned, and operated by Onni Group. An award-winning family real estate development business based in Vancouver, Canada, who, for over half a century, has been building and growing communities for people to live, work and play. It is this passion for community that has translated into the vision for the Level brand and our commitment to creating spaces where people come to feel at home. Located in some of North America’s most celebrated cities, Level Hotels & Furnished Suites specializes in welcoming guests for nightly and extended stays, offering the comforts of fully furnished suites, the genuine service of a boutique hotel and the exceptional amenities of an urban resort. The services at Level span far beyond unrivaled amenity spaces, we also hold ourselves to the gold standard of cleanliness. As a GBAC STAR™ accredited facility we have established and maintained high-level cleaning and disinfection routines to do our part in minimizing exposure and maximizing the safety of our guests.

Property information

With its historic architecture and tree-lined streets, Chicago’s Old Town is one of the city’s most iconic neighborhoods. Spend a day exploring the famous Old Town Art Fair, catch a show at The Second City, or toast with friends in our sprawling entertainment spaces after a long day of meetings. Level Old Town is nestled in the heart of it all, with a vibrant neighborhood at your doorstep, incredible lifestyle amenities steps from your suite and spacious accommodations designed for real life. Available for nightly and extended stays, Level Old Town offers spacious Studio, One, Two and Three-Bedroom accommodations boasting fully-equipped kitchens, modern design, 24hour guest services and access to unparalleled lifestyle amenities. Experience the suite life at Level Old Town.

Neighbourhood information

In Old Town Chicago you’ll find historic charm in the form of brick alleyways, Victorian-era buildings, family-owned restaurants and an eclectic atmosphere. In addition to being home to St. Michael’s Church, one of only buildings that survived the Great Chicago Fire, it’s also where many great comedians (like Bill Murray) got their start at The Second City comedy club. The distinctive architecture aside, this historic neighborhood is a classic Chicago landmark with no shortage of dining, shopping and entertainment.

Languages spoken

English,Spanish,Russian
Property surroundings *
Quality rating
Booking.com rated the quality of this property as 4 out of 5 based on factors such as facilities, size, location and services provided.
Facilities of Level Chicago - Old Town
Most popular facilities
Outdoor swimming pool
Private parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness centre
Spa and wellness centre
24-hour front desk
Terrace
Daily housekeeping
Parking
Private parking is possible on site (reservation is not needed) and costs US$65 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Internet
WiFi is available in all areas and is free of charge.
Kitchen
  • Shared kitchen
  • Kitchen
Bathroom
  • Bath or shower
  • Private bathroom
  • Free toiletries
Living Area
  • Seating Area
Media & Technology
  • Cable channels
Room Amenities
  • Ironing facilities
Pets
Pets are allowed. Charges may be applicable.
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun terrace
  • BBQ facilities
  • Balcony
  • Terrace
Common areas
  • Shared lounge/TV area
  • Games room
Outdoor swimming pool
  • Seasonal
  • Heated pool
  • Shallow end
  • Fence around pool
Wellness
  • Fitness
  • Steam room
  • Hot tub/Jacuzzi
  • Spa and wellness centre
  • Fitness centre
  • Sauna
Food & Drink
  • Tea/Coffee maker
Activities
  • Themed dinner nights
    Additional chargeOff-site
  • Movie nights
    Additional chargeOff-site
  • Stand-up comedy
    Additional chargeOff-site
  • Darts
  • Table tennis
Reception services
  • Invoice provided
  • Lockers
  • Concierge service
  • 24-hour front desk
Entertainment and family services
  • Kids' outdoor play equipment
  • Indoor play area
  • Board games/puzzles
Cleaning services
  • Daily housekeeping
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
    Additional charge
Miscellaneous
  • Air conditioning
  • Non-smoking throughout
  • Heating
  • Lift
  • Family rooms
  • Non-smoking rooms
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • Safety deposit box
Languages spoken
  • English
  • Spanish
  • Russian

House rules

Level Chicago - Old Town takes special requests - add in the next step!

Check-in

16:00 - 23:30

Guests are required to show a photo identification and credit card upon check-in

You'll need to let the property know in advance what time you'll arrive.

Check-out

05:00 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Refundable damage deposit

A damage deposit of USD 200 is required on arrival. That's about 161.54GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Children and beds

Child policies

Children older than 1 year are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

Age restriction

The minimum age for check-in is 21

Mastercard Visa Discover American Express Level Chicago - Old Town accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Smoking

Smoking is not allowed.

Parties

Parties/events are not allowed

Quiet hours

Guests must be quiet between 21:00 and 08:00.

Pets

Pets are allowed. Charges may be applicable.

The fine print

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property will not accommodate hen, stag or similar parties.

Please inform Level Chicago - Old Town in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

Hot tub/jacuzzi is closed from Thu 04 Nov 2021 until Sun 01 May 2022

Swimming pool #1 is closed from Thu 04 Nov 2021 until Sun 01 May 2022

License number: 2689935

A damage deposit of USD 200 is required on arrival. That's about 161.54GBP. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

FAQs about Level Chicago - Old Town

  • The prices at Level Chicago - Old Town may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Level Chicago - Old Town is 1.6 miles from the centre of Chicago.

  • Check-in at Level Chicago - Old Town is from 16:00, and check-out is until 11:00.

  • Yes, Level Chicago - Old Town is popular with guests booking family stays.

  • Yes, there are options at this property that have a balcony. You can find out more about this and the other facilities at Level Chicago - Old Town on this page.

  • Level Chicago - Old Town can accommodate the following group size:

    • 4 guests

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Level Chicago - Old Town offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Hot tub/Jacuzzi
    • Fitness centre
    • Sauna
    • Games room
    • Table tennis
    • Darts
    • Stand-up comedy
    • Themed dinner nights
    • Fitness
    • Movie nights
    • Steam room
    • Swimming Pool

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • You can choose from a number of accommodation options at Level Chicago - Old Town (subject to availability). These have:

    • 1 bedroom
    • 2 bedrooms

    For more detailed information, please check the accommodation option(s) breakdown on this page.

  • Yes, there is a hot tub. You can find out more about this and the other facilities at Level Chicago - Old Town on this page.