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  6. Southbank Hotel Jacksonville Riverwalk (Hotel) (USA) Deals

  • Info & prices
  • Amenities
  • House rules
  • The fine print
  • Guest reviews (839)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Read more
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We Price Match

Hotel Southbank Hotel Jacksonville Riverwalk

Southbank Hotel Jacksonville Riverwalk

1515 Prudential Drive, Jacksonville, FL 32207, United States of America – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.3
Very Good
839 reviews
  • Facilities

    8.2

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Value for money

    8.0

  • Location

    8.6

  • Total

    8.3

  • Free WiFi

    7.9

Pillows were fluffy and firm, bed was comfortable 😴. The lady who checked us in was nice! We didn't use any of the extra amenities or eat at the hotel, I cant comment on those. The Riverwalk was nice at sunset! Restaurants are in walking distance and lots are in driving distance. All and all good choice!

Christina United States of America

I loved the lobby, it was very clean pretty. The staff was very helpful, we didn’t need much during our stay but whenever we interacted with staff they were polite. The room was nice & clean. The beds were comfortable and the bathroom was nice and clean as well.

T United States of America

I just loved everything... I had a waterfront view. Super clean! The bed was so comfortable.

Ruby United States of America

This was the perfect area for me and my spouse. We was steps away from the river front. We could go for a jog around the river or stand and look at the beautiful bridges. They had the best breakfast and all the staff was very friendly and helpful.

Rumonda United States of America

The bed was comfy and the linens were very nice. We really enjoyed our stay. There were hardly any people there, so we felt like we had the place to ourselves. The staff was doing a good job dealing with changes because of COVID.

Claire United States of America

The location was perfect; and the food I ordered was delicious with safe delivery process. The cleanliness was great as well.

Lisa United States of America

The view is awesome especially at night. Will definitely stay here again when we come back to Jacksonville

Sharon United States of America

Nice view, friendly employees, great view and location.

Sasha United States of America

The rooms was cleaned and the whole areas was great.

Mr United States of America

I was very satisfied with all but the charge for parking.

Elizabeth United States of America

Staff

8.6
A room at Southbank Hotel Jacksonville Riverwalk
A bird's-eye view of Southbank Hotel Jacksonville Riverwalk
The lounge or bar area at Southbank Hotel Jacksonville Riverwalk
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Southbank Hotel Jacksonville Riverwalk

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Southbank Hotel Jacksonville Riverwalk

8.3
Very Good
839 reviews
  • 8.6

    Staff

  • What guests loved the most:
  • “Pillows were fluffy and firm, bed was comfortable 😴. The lady who checked us in was nice! We didn't use any of the extra amenities or eat at the hotel, I cant comment on those.”
    Christina Christina United States of America United States of America
  • “I loved the lobby, it was very clean pretty. The staff was very helpful, we didn’t need much during our stay but whenever we interacted with staff they were polite. The room was nice & clean.”
    T T United States of America United States of America
  • “I just loved everything... I had a waterfront view. Super clean! The bed was so comfortable.”
    Ruby Ruby United States of America United States of America
  • “This was the perfect area for me and my spouse. We was steps away from the river front. We could go for a jog around the river or stand and look at the beautiful bridges.”
    Rumonda Rumonda United States of America United States of America
  • “The bed was comfy and the linens were very nice. We really enjoyed our stay. There were hardly any people there, so we felt like we had the place to ourselves.”
    Claire Claire United States of America United States of America
  • “The location was perfect; and the food I ordered was delicious with safe delivery process. The cleanliness was great as well.”
    Lisa Lisa United States of America United States of America
  • “The view is awesome especially at night. Will definitely stay here again when we come back to Jacksonville”
    Sharon Sharon United States of America United States of America
  • “Nice view, friendly employees, great view and location.”
    Sasha Sasha United States of America United States of America
  • “The rooms was cleaned and the whole areas was great.”
    Mr Mr United States of America United States of America
  • “I was very satisfied with all but the charge for parking.”
    Elizabeth Elizabeth United States of America United States of America

Stay in the heart of Jacksonville – Great location - show map

One of our top picks in Jacksonville. Located in Central Jacksonville, this waterfront hotel overlooks the St. Johns River. Lexington Hotel and Conference Center features an outdoor pool with a sundeck and the on-site Currents Lounge.

Southbank Hotel Jacksonville Riverwalk guestrooms are furnished with a large work desk, a 42-inch flat-screen TV, and a Keurig coffee machine. Some rooms have a balcony with a river view.

Southbank Hotel Jacksonville Riverwalk provides a car rental desk. Free access to a fitness center and a 24-hour business center is provided. A guest laundry is on site.

Casual American dining can be found at the on-site Pier 1515 restaurant and is open for breakfast, lunch, and dinner. Currents Lounge provides a full drink menu.

This hotel is located in the San Marco entertainment district near upscale dining and shopping. The Museum of Science and History is 10 minutes' walk from the hotel, and the Jacksonville Jaguars Stadium is 10 minutes' away by car.

Couples in particular like the location – they rated it 8.6 for a two-person trip.

We speak your language!

Southbank Hotel Jacksonville Riverwalk has been welcoming Booking.com guests since Aug 11, 2010
Hotel chain/brand: Marriott Hotels & Resorts

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Brilliant!

Most popular amenities

1 swimming pool
Pet friendly
Parking
Free WiFi
Non-smoking rooms
Fitness center
Bar

Good for couples – they rated the facilities 8.1 for two-person stays.

ATM: Need cash? This property has an ATM on site.

Marriott Hotels & Resorts

낍 Top Location: Highly rated by recent guests (8.6)

Breakfast Info

American

끸 Private parking at the hotel

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Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

Availability

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42 properties in Jacksonville like Southbank Hotel Jacksonville Riverwalk were booked in the last 12 hours

Guest reviews

8.3
Very Good
839 reviews
Read all reviews
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  • Staff8.6
  • Facilities8.2
  • Cleanliness8.5
  • Comfort8.6
    • Guests said the beds were comfortable
  • Value for money8.0
  • Location8.6
  • Free WiFi7.9

Select topics to read reviews:

See what guests loved the most:

  • Christina United States of America

    “Pillows were fluffy and firm, bed was comfortable 😴. The lady who checked us in was nice! We didn't use any of the extra amenities or eat at the hotel, I cant comment on those. The Riverwalk was nice at sunset! Restaurants are in walking distance and lots are in driving distance. All and all good choice!” Read more

  • T United States of America

    “I loved the lobby, it was very clean pretty. The staff was very helpful, we didn’t need much during our stay but whenever we interacted with staff they were polite. The room was nice & clean. The beds were comfortable and the bathroom was nice and clean as well. ” Read more

  • Ruby United States of America

    “I just loved everything... I had a waterfront view. Super clean! The bed was so comfortable.”

  • Rumonda United States of America

    “This was the perfect area for me and my spouse. We was steps away from the river front. We could go for a jog around the river or stand and look at the beautiful bridges. They had the best breakfast and all the staff was very friendly and helpful.”

  • Claire United States of America

    “The bed was comfy and the linens were very nice. We really enjoyed our stay. There were hardly any people there, so we felt like we had the place to ourselves. The staff was doing a good job dealing with changes because of COVID.”

  • Lisa United States of America

    “The location was perfect; and the food I ordered was delicious with safe delivery process. The cleanliness was great as well.”

  • Sharon United States of America

    “The view is awesome especially at night. Will definitely stay here again when we come back to Jacksonville ”

  • Sasha United States of America

    “Nice view, friendly employees, great view and location.”

  • Mr United States of America

    “The rooms was cleaned and the whole areas was great.”

  • Elizabeth United States of America

    “I was very satisfied with all but the charge for parking.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Southbank Hotel Jacksonville Riverwalk

Welcoming Booking.com guests since Aug 11, 2010

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Does property have a balcony

    Some rooms do offer balconies. It is an upgraded or premium room.


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  • Do rooms have balcony

    Some rooms do offer balconies. It is an upgraded or premium room.


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  • Smoking

    All rooms in the hotel are non-smoking.


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  • Is it a stand up shower in all rooms?

    Yes, all of our rooms come with walk in showers.


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  • Would I need to select pool view in order to get a room with a river view?

    A pool view has a view of the pool. Riverview allows you to see the river.


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  • How old do you have to be to stay at this hotel, I am 20 and would like to get a room in September for two nights

    Check in age is 21


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  • Check out time

    11:00am


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  • can i pay for the incidentals deposit with the card i have on file.

    Card must be a debit or credit card. Card must be presented upon check in. Cardholder must also present ID.


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  • Do you hav microwave in rooms?

    Microwave rentals are available at a fee of $5.00 a night. Based on availability.


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  • is parking free

    Self parking is $10/night Valet parking (unavailable do to COVID-19)


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  • What are the fees for a dog?

    Pet fees are $50.00 a night. We do have a 2 pet limit.


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  • How much for parking?

    Self parking is $10/night Valet parking (unavailable do to COVID-19)


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  • Do you serve breakfast?

    Yes we serve breakfast however it is not included in the rate.


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  • Courtesy van to Florida Theater?

    We do not offer courtesy shuttle service.


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  • How much is parking per day

    Self parking is $10 per night or valet parking is $15 per night.


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Previous question and answers from this property

See what other travelers asked before staying at Southbank Hotel

Most recent questions
  • Does property have a balcony

    Some rooms do offer balconies. It is an upgraded or premium room.


    You found this answer helpful

    You found this answer unhelpful

  • Do rooms have balcony

    Some rooms do offer balconies. It is an upgraded or premium room.


    You found this answer helpful

    You found this answer unhelpful

  • Smoking

    All rooms in the hotel are non-smoking.


    You found this answer helpful

    You found this answer unhelpful

  • Is it a stand up shower in all rooms?

    Yes, all of our rooms come with walk in showers.


    You found this answer helpful

    You found this answer unhelpful

  • Would I need to select pool view in order to get a room with a river view?

    A pool view has a view of the pool. Riverview allows you to see the river.


    You found this answer helpful

    You found this answer unhelpful

  • How old do you have to be to stay at this hotel, I am 20 and would like to get a room in September for two nights

    Check in age is 21


    You found this answer helpful

    You found this answer unhelpful

  • Check out time

    11:00am


    You found this answer helpful

    You found this answer unhelpful

  • can i pay for the incidentals deposit with the card i have on file.

    Card must be a debit or credit card. Card must be presented upon check in. Cardholder must also present ID.


    You found this answer helpful

    You found this answer unhelpful

  • Do you hav microwave in rooms?

    Microwave rentals are available at a fee of $5.00 a night. Based on availability.


    You found this answer helpful

    You found this answer unhelpful

  • is parking free

    Self parking is $10/night Valet parking (unavailable do to COVID-19)


    You found this answer helpful

    You found this answer unhelpful

  • What are the fees for a dog?

    Pet fees are $50.00 a night. We do have a 2 pet limit.


    You found this answer helpful

    You found this answer unhelpful

  • How much for parking?

    Self parking is $10/night Valet parking (unavailable do to COVID-19)


    You found this answer helpful

    You found this answer unhelpful

  • Do you serve breakfast?

    Yes we serve breakfast however it is not included in the rate.


    You found this answer helpful

    You found this answer unhelpful

  • Courtesy van to Florida Theater?

    We do not offer courtesy shuttle service.


    You found this answer helpful

    You found this answer unhelpful

  • How much is parking per day

    Self parking is $10 per night or valet parking is $15 per night.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

5 reasons to choose Southbank Hotel Jacksonville Riverwalk

Why book with us?

Prices you can't beat!

Manage your bookings online

They speak 2 languages

Booking is safe

One of our top picks in Jacksonville

Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Jacksonville Historical Center
    0.1 miles
  • Treaty Oak Park
    0.3 miles
  • Alexander Brest Planetarium
    0.4 miles
  • Friendship Park
    0.4 miles
  • Jacksonville Maritime Museum Society
    0.4 miles
  • Museum of Science & History
    0.4 miles
  • River City Marina
    0.5 miles
  • Saint Nicholas Shopping Center
    0.6 miles
  • Florida Theatre
    0.7 miles
  • Baseball Grounds of Jacksonville
    0.8 miles
Restaurants & cafes
  • Restaurant Clara's Tidbits Restaurant
    0.1 miles
  • Restaurant bb's restaurant and bar
    0.1 miles
Top attractions
  • Veterans Memorial Wall
    0.8 miles
  • Jacksonville Municipal Stadium
    0.9 miles
  • Theatre Jacksonville
    0.9 miles
  • TIAA Bank Field
    1.1 miles
  • EverBank Field
    1.1 miles
  • Cummer Museum of Art and Gardens
    1.4 miles
  • Amtrak Station-JAX
    5.4 miles
  • Jacksonville Zoo Gardens
    6.2 miles
  • Jacksonville Port Authority
    7.6 miles
  • Mandarin Museum
    10.6 miles
Natural Beauty
  • River St Johns River
    0.5 miles
Closest Airports
  • Jacksonville International Airport
    12.3 miles
  • Northeast Florida Regional Airport
    31.2 miles
  • Gainesville Regional Airport
    56.9 miles
How to get to Southbank Hotel Jacksonville Riverwalk from Jacksonville International Airport
    Car
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Pier 1515

    Food: American

Amenities of Southbank Hotel Jacksonville Riverwalk Great facilities! Review score, 8.2

Most popular amenities

1 swimming pool
Pet friendly
Parking
Free WiFi
Non-smoking rooms
Fitness center
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Pets
  • Pets are allowed on request. Charges may apply.

Activities
  • Happy hour Additional charge
  • Pool table
  • Game room
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Private parking is possible on site (reservation is not needed) and costs $10 per day.

  • Accessible parking
  • Secure parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Tour desk
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Smoke alarms
  • Safe
General
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Heating
  • Car rental
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Outdoor swimming pool
  • Free! All pools are free of charge

  • Opening times
  • Fenced pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Shallow end
Spa
  • Beach umbrellas
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Fitness center
Languages Spoken
  • English
  • Spanish

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Awesome!

House rules Southbank Hotel Jacksonville Riverwalk takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed on request. Charges may apply.

Cards accepted at this hotel

Mastercard Visa Discover Diners Club American Express Southbank Hotel Jacksonville Riverwalk accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Southbank Hotel Jacksonville Riverwalk accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests must be 21 years of age or older in order to check in without a parent or official guardian.

A USD 100 incidentals deposit is due at check-in for rooms. A USD 250 incidentals deposit is due at check-in for suites. The unused balance will be refunded at check-out.

Valet parking is available for USD 15 per day.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about Southbank Hotel Jacksonville Riverwalk

  • Southbank Hotel Jacksonville Riverwalk offers the following activities/services (charges may apply):

    • Fitness center
    • Pool table
    • Game room
    • Golf course (within 2 miles)
    • Happy hour

  • Guests staying at Southbank Hotel Jacksonville Riverwalk can enjoy a highly-rated breakfast during their stay (guest review score: 6.8).

    Breakfast option(s) include:

    • American
    • À la carte

  • Room options at Southbank Hotel Jacksonville Riverwalk include:

    • Double

  • Southbank Hotel Jacksonville Riverwalk has 1 restaurant:

    • Pier 1515

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Southbank Hotel Jacksonville Riverwalk is from 4:00 PM, and check-out is until 11:00 AM.

  • From the nearest airport, you can get to Southbank Hotel Jacksonville Riverwalk by:

    • Car 26min

  • The following parking options are available to guests staying at Southbank Hotel Jacksonville Riverwalk (subject to availability):

    • Parking
    • On-site parking
    • Private Parking
    • Secure parking
    • Accessible parking

  • The prices at Southbank Hotel Jacksonville Riverwalk may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Southbank Hotel Jacksonville Riverwalk is 1 miles from the center of Jacksonville.

8.3 Very Good 839 reviews 100% real guest experiences
  • Awesome: 9+

    414

  • Good: 7 – 9

    278

  • Okay: 5 – 7

    101

  • Poor: 3 – 5

    30

  • Very Poor: 1 – 3

    16

Categories
  • Staff8.6
  • Facilities8.2
  • Cleanliness8.5
  • Comfort8.6
  • Value for money8.0
  • Location8.6
  • Free WiFi7.9

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    Shopping Areas

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    • EverBank Field
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    • Baseball Grounds of Jacksonville

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    • Times-Union Center for the Performing Arts
    • Ritz Theatre LaVilla Museum

    Airports

    • Jacksonville International Airport (JAX) 12.3 miles
    • Northeast Florida Regional Airport (UST) 31.2 miles
    • Gainesville Regional Airport (GNV) 56.9 miles

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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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