Yes, all our rooms have a balcony. The size of the balcony will vary by room category and location within the property.

Good afternoon, Thank you for your message! Kindly note our hotel welcomes guests of all ages and are welcome to enjoy of our facilities as well as our Food and Beverage outlets with the exception of the Spa outlet and facilities.

Yes, guests are allowed to smoke on the balconies and our Housekeeping Team can provide ash trays for your convenience.

Good afternoon, As of right now, our Pool and Beach facilities are open regular hours, service for food and drinks is typically 11am-6pm

Good afternoon, Thank you for your message! Yes we do allow pets up until 30 pounds. Kindly note there will be a $150 non-refundable Pet Fee charged at the time of arrival for the deep cleaning of the room.

Good morning! Due to the Pandemic, we are now offering the option of self parking in our indoor garage or Valet parking for the same cost of $48 per night.

The Deluxe Bay View rooms have views of the Biscayne Bay and the Miami Skyline. If available, we will be pleased to allocate your room on a higher floor.

All of our rooms have balconies. Size of balcony varies according to the rooms and suites.

Hello, yes, we authorize $250 per night for possible incidentals apart from the room charges.

Good Afternoon, The Florida Resident Package is avail for Jan 2021. Mandarin Oriental Miami

Good evening! Thank you for your message. We do not have shuttle service but you may contact our Concierge team at Group-MOMIA-Concierge@mohg.com, to discuss or be assisted with shuttle service arrangements. Kind Regards, Mandarin Oriental Miami

Good afternoon, The hotel does not offer Parking for boats or Jet Ski's. The closest marinas are the Vice City Marina and Epic Marina. which are 2-10 minutes away from car.

Good morning! We do not offer special discounts however we do extend phenomenal packages and promotions in different room categories depending on your price budget. Feel free to reach out for more info!

Yes we do have connecting rooms. Our Deluxe Skyline View King rooms connects with double bedded rooms. If you would like your room to be connected, please send a message to us with your connecting room request and we will be happy to block the rooms.

Our double sized beds are 54 inches by 75 inches.

Good morning, Both the King and Double Bay View Rooms have the same dynamic views of the Bay and City Skyline.

Our hotel welcomes all furry guests so long they are under 30 pounds!

There is not a small empty fridge or microwave, however they can be delivered to the room upon request.

Overnight Valet parking has a cost of $48 per night (this is including all taxes and fees).

We require a security deposit of $250 per night at the time of check in. This amount will be refunded at check out if the guest did not incur in any additional charges to the room.