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Hotel

The Marcel at Gramercy

201 East 24th Street, Gramercy, New York, 10010, United States of America – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
7.5
Good
1,141 reviews

it’s in a great location and the staff was very accommodating, helpful, professional and friendly.

Opal United States of America

The staff went out of their way to make up for the restaurant being closed and the lack of a coffee pot in the room. Mohammad was outstanding, kind, helpful and friendly. Anthony at the front desk also did the hotel proud. We would definitely stay at The Marcel again!

Sondra United States of America

clean room, friendly staff, great location, quiet neighborhood.

Marjorie United States of America

Small but nice room. Bed was comfortable. Front desk was very responsive. Bellman/concierge, Syed, was attentive and helpful every time I walked into or out of the lobby. All needs were responded to promptly. Location is perfect!

Julie United States of America

Comfortable bed, clean, friendly staff; adequate for us who spent little time inside hotel while visiting NYC. It was too bad the patio and lounge were closed. NOTE: The hotel does charge $19.95 per night for wifi, 2 daily water bottles, and for access to safety box in hotel room.

Dian Canada

The staff was sooooo helpful. The doormen were always willing to help get a cab….welcome you back. They remembered everything!!! The maintenance man came up to take a look at the a/c when my room was not cooling well. He offered to call down for a move or I could wait 20 minutes for it to be fixed. I found that very accommodating and great customer service, I declined a move. Seriously, if a person can’t wait 20 minutes, that is problematic. The staff that brought me water bottles everyday were very polite and quick. The front desk staff were so helpful and nice….when my daughter arrived before me after her graduation ceremony at Yankee Stadium, they charged her phone and let her chill in the lobby.

Marcia United States of America

The staff were above and beyond the most accommodating and helpful I’ve ever experienced. This enhanced my stay so much. I highly recommend! Amazing customer service all around. This makes such a difference in the guest experience.

Shannon United States of America

excellent location and friendly staff! everything is very clean and everyone there is really helpful! Less than 20 min waking to empire states and 5 min walk to a metro station!

Maria Canada

The location is excellent, as are the staff. Always attentive and helpful. Room was spacious. A few places around the area to grab a bite or cup of coffee. Great overall and well placed in NYC.

Aiden South Africa

Staff was very friendly and helpful and looked out for our best interest! The room was absolutely comfortable and we were upgraded to a bigger bed ! Definitely would stay here again.

Emily United States of America
7.5
Good
1,141 reviews
  • What guests loved the most:
  • “it’s in a great location and the staff was very accommodating, helpful, professional and friendly.”
    Opal Opal United States of America United States of America
  • “The staff went out of their way to make up for the restaurant being closed and the lack of a coffee pot in the room. Mohammad was outstanding, kind, helpful and friendly.”
    Sondra Sondra United States of America United States of America
  • “clean room, friendly staff, great location, quiet neighborhood.”
    Marjorie Marjorie United States of America United States of America
  • “Small but nice room. Bed was comfortable. Front desk was very responsive. Bellman/concierge, Syed, was attentive and helpful every time I walked into or out of the lobby.”
    Julie Julie United States of America United States of America
  • “Comfortable bed, clean, friendly staff; adequate for us who spent little time inside hotel while visiting NYC. It was too bad the patio and lounge were closed.”
    Dian Dian Canada Canada
  • “The staff was sooooo helpful. The doormen were always willing to help get a cab….welcome you back. They remembered everything!!!”
    Marcia Marcia United States of America United States of America
  • “The staff were above and beyond the most accommodating and helpful I’ve ever experienced. This enhanced my stay so much. I highly recommend! Amazing customer service all around.”
    Shannon Shannon United States of America United States of America
  • “excellent location and friendly staff! everything is very clean and everyone there is really helpful! Less than 20 min waking to empire states and 5 min walk to a metro station!”
    Maria Maria Canada Canada
  • “The location is excellent, as are the staff. Always attentive and helpful. Room was spacious. A few places around the area to grab a bite or cup of coffee. Great overall and well placed in NYC.”
    Aiden Aiden South Africa South Africa
  • “Staff was very friendly and helpful and looked out for our best interest! The room was absolutely comfortable and we were upgraded to a bigger bed ! Definitely would stay here again.”
    Emily Emily United States of America United States of America

Categories:

  • Staff8.6
  • Facilities7.3
  • Cleanliness7.8
  • Comfort7.8
  • Value for money7.3
  • Location8.7
  • Free WiFi 7.1
Low score for New York

You're eligible for a Genius discount at The Marcel at Gramercy! To save at this property, all you have to do is sign in.

Located in the renowned Gramercy Park neighborhood, this Manhattan hotel is easily accessible to both midtown and the trendy shops and bars of lower Manhattan. A subway station can be found within 1,050 feet of the property.

Decorated with retro accents and gallery-inspired interiors, accommodations in the rooms at The Marcel at Gramercy provide a 32-inch flat-screen cable TV, iPod docking station.

Madison Square Park is 2,150 feet from The Marcel while the Empire State Building is less than 0.9 mi from the property.

This is our guests' favorite part of New York, according to independent reviews.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

The Marcel at Gramercy has been welcoming Booking.com guests since Dec 6, 2006
 Hotel chain/brand: Blueberry Hospitality

Show me more

Most popular amenities

Free WiFi
Parking
Non-smoking rooms
Room service
Facilities for disabled guests
24-hour front desk

Property Highlights

Located in the best-rated area in New York, this hotel has an excellent location score of 8.7

Availability

Select dates to see this property's availability and prices

4 reasons to choose The Marcel at Gramercy

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

7.5
Good · 1,141 reviews
Read all reviews
  • Staff8.6
  • Facilities7.3
  • Cleanliness7.8
  • Comfort7.8
    Room size, Room temperature
  • Value for money7.3
  • Location8.7
  • Free WiFi 7.1
Low score for New York

Select topics to read reviews:

See what guests loved the most:

  • Opal
    United States of AmericaUnited States of America
    “it’s in a great location and the staff was very accommodating, helpful, professional and friendly.”
  • Sondra
    United States of AmericaUnited States of America
    “The staff went out of their way to make up for the restaurant being closed and the lack of a coffee pot in the room. Mohammad was outstanding, kind, helpful and friendly. Anthony at the front desk also did the hotel proud. We would definitely stay...”
  • Marjorie
    United States of AmericaUnited States of America
    “clean room, friendly staff, great location, quiet neighborhood.”
  • Julie
    United States of AmericaUnited States of America
    “Small but nice room. Bed was comfortable. Front desk was very responsive. Bellman/concierge, Syed, was attentive and helpful every time I walked into or out of the lobby. All needs were responded to promptly. Location is perfect!”
  • Dian
    CanadaCanada
    “Comfortable bed, clean, friendly staff; adequate for us who spent little time inside hotel while visiting NYC. It was too bad the patio and lounge were closed. NOTE: The hotel does charge $19.95 per night for wifi, 2 daily water bottles, and for...”
  • Marcia
    United States of AmericaUnited States of America
    “The staff was sooooo helpful. The doormen were always willing to help get a cab….welcome you back. They remembered everything!!! The maintenance man came up to take a look at the a/c when my room was not cooling well. He offered to call down...”
  • Shannon
    United States of AmericaUnited States of America
    “The staff were above and beyond the most accommodating and helpful I’ve ever experienced. This enhanced my stay so much. I highly recommend! Amazing customer service all around. This makes such a difference in the guest experience.”
  • Maria
    CanadaCanada
    “excellent location and friendly staff! everything is very clean and everyone there is really helpful! Less than 20 min waking to empire states and 5 min walk to a metro station!”
  • Aiden
    South AfricaSouth Africa
    “The location is excellent, as are the staff. Always attentive and helpful. Room was spacious. A few places around the area to grab a bite or cup of coffee. Great overall and well placed in NYC.”
  • Emily
    United States of AmericaUnited States of America
    “Staff was very friendly and helpful and looked out for our best interest! The room was absolutely comfortable and we were upgraded to a bigger bed ! Definitely would stay here again.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Does price include taxes
    The price does not include taxes.
    Answered on August 22, 2019
  • Is there a mirror?
    There is a mirror in every room.
    Answered on November 20, 2019
  • Is there a bar and or restaurant open in the hotels?9
    There is not a bar or restaurant open in the hotel currently.
    Answered on October 4, 2021
  • Why is there a “resort fee”
    The resort/residence fee is a standard hotel fee that covers hotel amenities like Wifi, bottles of water e.c.t
    Answered on September 13, 2021
  • Can I pay in cash?
    You may pay in cash upon check out. However, you still need to have a valid credit card for security deposit when check in.
    Answered on August 22, 2019
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Great location - show map
* All distances are measured in straight lines. Actual travel distances may vary.
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of The Marcel at Gramercy

Most popular amenities

Free WiFi
Parking
Non-smoking rooms
Room service
Facilities for disabled guests
24-hour front desk
Outdoors
  • Sun deck
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs USD 45 per day.
  • Parking garage
Services
  • Concierge
  • Baggage storage
  • Fax/Photocopying
  • Car rental
  • Express check-in/out
  • 24-hour front desk
  • Room service
Front Desk Services
  • Invoice provided
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish

House rules The Marcel at Gramercy takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 21

Pets

Pets are not allowed.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express The Marcel at Gramercy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, guests are charged the full price for parking each time they enter the garage.

Please note, the resort fee includes the following:
- Holding fee for guest packages shipped in advance to hotel 48 hours prior to arrival
- Luggage storage (same day) upon arrival and post checkout
- Complimentary High - Speed WiFi for unlimited devices
- 2 complimentary bottled waters daily
- Complimentary local phone calls

Holding fee for guest packages shipped in advance to hotel 48 hours prior to arrival - Luggage storage (same day) upon arrival and post checkout - High - Speed WiFi for unlimited devices - 2 bottles of water daily - local phone calls

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about The Marcel at Gramercy

  • The Marcel at Gramercy is 2 miles from the center of New York.

  • From the nearest airport, you can get to The Marcel at Gramercy by:

    • Taxi 40min

  • The Marcel at Gramercy offers the following activities/services (charges may apply):

    • The prices at The Marcel at Gramercy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • Room options at The Marcel at Gramercy include:

      • Double
      • Quad

    • Check-in at The Marcel at Gramercy is from 3:00 PM, and check-out is until 12:00 PM.