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Hotel
The Marcel at Gramercy
201 East 24th Street, Gramercy, New York, 10010, United States of America – Great location - show map
it’s in a great location and the staff was very accommodating, helpful, professional and friendly.

The staff went out of their way to make up for the restaurant being closed and the lack of a coffee pot in the room. Mohammad was outstanding, kind, helpful and friendly. Anthony at the front desk also did the hotel proud. We would definitely stay at The Marcel again!

clean room, friendly staff, great location, quiet neighborhood.

Small but nice room. Bed was comfortable. Front desk was very responsive. Bellman/concierge, Syed, was attentive and helpful every time I walked into or out of the lobby. All needs were responded to promptly. Location is perfect!

Comfortable bed, clean, friendly staff; adequate for us who spent little time inside hotel while visiting NYC. It was too bad the patio and lounge were closed. NOTE: The hotel does charge $19.95 per night for wifi, 2 daily water bottles, and for access to safety box in hotel room.

The staff was sooooo helpful. The doormen were always willing to help get a cab….welcome you back. They remembered everything!!! The maintenance man came up to take a look at the a/c when my room was not cooling well. He offered to call down for a move or I could wait 20 minutes for it to be fixed. I found that very accommodating and great customer service, I declined a move. Seriously, if a person can’t wait 20 minutes, that is problematic. The staff that brought me water bottles everyday were very polite and quick. The front desk staff were so helpful and nice….when my daughter arrived before me after her graduation ceremony at Yankee Stadium, they charged her phone and let her chill in the lobby.

The staff were above and beyond the most accommodating and helpful I’ve ever experienced. This enhanced my stay so much. I highly recommend! Amazing customer service all around. This makes such a difference in the guest experience.

excellent location and friendly staff! everything is very clean and everyone there is really helpful! Less than 20 min waking to empire states and 5 min walk to a metro station!

The location is excellent, as are the staff. Always attentive and helpful. Room was spacious. A few places around the area to grab a bite or cup of coffee. Great overall and well placed in NYC.

Staff was very friendly and helpful and looked out for our best interest! The room was absolutely comfortable and we were upgraded to a bigger bed ! Definitely would stay here again.

- What guests loved the most:
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Opal
United States of America
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Sondra
United States of America
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Marjorie
United States of America
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Julie
United States of America
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Dian
Canada
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Marcia
United States of America
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Shannon
United States of America
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Maria
Canada
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Aiden
South Africa
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Emily
United States of America
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4 reasons to choose The Marcel at Gramercy
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The property usually replies within a few days
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Does price include taxesThe price does not include taxes.Asked about: Deluxe King Room • Answered on August 22, 2019
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Is there a mirror?There is a mirror in every room.Asked about: Standard Room • Answered on November 19, 2019
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Is there a bar and or restaurant open in the hotels?9There is not a bar or restaurant open in the hotel currently.Answered on October 4, 2021
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Why is there a “resort fee”The resort/residence fee is a standard hotel fee that covers hotel amenities like Wifi, bottles of water e.c.tAsked about: Standard Room • Answered on September 13, 2021
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Can I pay in cash?You may pay in cash upon check out. However, you still need to have a valid credit card for security deposit when check in.Answered on August 22, 2019
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Restaurant Rolf’s0.1 miles
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Cafe/Bar New York Comedy Club0 miles
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Mountain Madison Square Park0.5 miles
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Mountain Museum of Sex1 miles
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Mountain Empire State Building1.4 miles
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LaGuardia Airport6.3 miles
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Teterboro Airport9.1 miles
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Newark Liberty International Airport10.8 miles

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
The Marcel at Gramercy accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note, the resort fee includes the following:
- Holding fee for guest packages shipped in advance to hotel 48 hours prior to arrival
- Luggage storage (same day) upon arrival and post checkout
- Complimentary High - Speed WiFi for unlimited devices
- 2 complimentary bottled waters daily
- Complimentary local phone calls
Holding fee for guest packages shipped in advance to hotel 48 hours prior to arrival - Luggage storage (same day) upon arrival and post checkout - High - Speed WiFi for unlimited devices - 2 bottles of water daily - local phone calls
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of USD 75 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about The Marcel at Gramercy
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From the nearest airport, you can get to The Marcel at Gramercy by:
- Taxi 40min
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Check-in at The Marcel at Gramercy is from 3:00 PM, and check-out is until 12:00 PM.
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The Marcel at Gramercy is 2 miles from the center of New York.
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The prices at The Marcel at Gramercy may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Room options at The Marcel at Gramercy include:
- Double
- Quad
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The Marcel at Gramercy offers the following activities/services (charges may apply):