Stay in the heart of New Orleans Excellent location – show map

This hotel is in New Orleans is across the street from the French Quarter and 4 blocks from the Mississippi River. It offers a gym and a tour desk. There is live jazz music in the Rodrigue Gallery every Friday and Saturday nights from 8 - 11 p.m. at Jazz at the Blue Dog.

Sheraton New Orleans Hotel rooms include a coffee maker, work desk and safety deposit box. The hotel offers 24-hour room service.

Sheraton New Orleans Hotel features the Roux Bistro, which offers regional New Orleans cuisine. Guests can also have a cocktail in the Pelican Bar or drink Starbucks Coffee in the lobby.

The Sheraton is within a 5-minute walk of Harrah’s Casino. The Audubon Aquarium of Americas is 6 blocks from the hotel.

This is our guests' favorite part of New Orleans, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Sheraton New Orleans Hotel has been welcoming Booking.com guests since Mar 8, 2010
Hotel chain/brand: Sheraton

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ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

Property Highlights

Located in the heart of New Orleans, this hotel has an excellent location score of 9.3

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American, Buffet

Private parking at the hotel


Availability

When would you like to stay at Sheraton New Orleans Hotel?

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Approximate prices in USD for a 1-night stay
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Sleeps Room Type Price
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Executive Suite, 1 King, Sofa bed
  • 1 king bed and
  • 1 sofa bed
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Governor's, Suite, 1 King, Sofa bed
  • 1 king bed and
  • 1 sofa bed
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4 reasons to choose Sheraton New Orleans Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Sheraton New Orleans Hotel

Welcoming Booking.com guests since Mar 8, 2010

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • What’s the difference from the deluxe and traditional 2 bed

    The deluxe room is located on a higher floor of the hotel and offers views of either the river or city skyline.


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    Asked about: City View Guest room, 2 Double • Answered on April 2, 2021
  • I will be there April 16 thru 19...I have reservations...Club Level room, can you tell me why is this room or floor call club level..

    The Club level rooms have access to our River Club Lounge on the 42nd floor for snacks, and breakfast in the hotel restaurant.


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    Asked about: Club level, Guest room, 1 King • Answered on April 15, 2020
  • What does city view room mean?

    The view from your guestroom would be of the city .


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    Answered on June 21, 2021
  • What is the age requirement for check-in? Can you check-in at 18?

    The hotel requires picture identification and method of payment at check-in.


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    Answered on June 1, 2021
  • will the pool be open in july

    There is currently not an anticipated open for the hotel pool at this time. Please check back with the hotel at a later date.


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    Answered on May 28, 2021
  • price for the garage aday

    Self parking $35 plus tax per night; valet parking $48 plus tax per night.


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    Asked about: City View Guest room, 2 Double • Answered on July 14, 2021
  • Is the pool open daily and are there Covid restrictions on the pool use and area?

    The pool is currently closed at this time.


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    Answered on April 15, 2021
  • Do you pay for parking???

    The cost for valet parking is $46 plus tax per night.


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    Asked about: City View, Guest room, 1 King • Answered on May 3, 2021
  • Club level what does this mean

    The hotel has 49 floors and the top 7 floors are called Club Level


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    Asked about: Club level, Guest room, 1 King • Answered on October 5, 2021
  • can you tell me the WIFI speed?

    The guestroom internet speed is 10 mbps.


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    Answered on April 12, 2021
  • Club Floor quests in the lounge pay for their drinks, how much is charged for Wine, Beer, and Mixed Drinks?

    The cost of beverages depends on the order.


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    Asked about: Club level, Guest room, 1 King • Answered on March 25, 2021
  • Do you all have free parking? Do you all charge for incidentals if so if not used do i get that money refunded back?

    The parking charge is $46 per night plus tax; the hotel collects an incidental deposit at check-in.


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    Answered on April 15, 2020
  • how far is the train station from the hotel

    The train station is 1.1 miles from the Sheraton New Orleans Hotel.


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    Answered on May 7, 2021
  • Do I have a room booked already here?

    Please provide your booking id. so that we can check for a reservation.


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    Answered on March 25, 2021
  • Is there a pool?

    Yes, the pool is currently closed for repairs


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    Answered on August 30, 2021
  • what time can i check in

    Check in time is 4pm


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    Answered on June 21, 2021
  • Do club level rooms include free food and or snacks?

    Guests that book Club level accommodations enjoy daily breakfast in our Roux Bistro Restaurant and snacks are offered in our River Club Lounge.


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    Asked about: Club level, Guest room, 2 Double • Answered on April 15, 2020
  • Can your room be ready before 4:00 ?

    The hotel check-in time is 4pm; however if rooms are available prior to this time we may be able to accommodate an early check-in; otherwise luggage can be stored with the Bell Staff.


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    Answered on August 4, 2021
  • Is there self use laundry facilities in house or close to hotel ? If close to hotel, how close ie. walking?

    The hotel offers drycleaning services only; for self use laundry service; please see the hotel concierge for assistance.


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    Answered on April 15, 2020
  • Does the sheraton charge for parking and if so how much is daily rate.?

    The parking charge is $46 per night plus tax


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    Answered on April 15, 2020
Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Louisiana Maritime Museum
    0.2 miles
  • Canal Place Shopping Center
    0.2 miles
  • Harrah's Casino
    0.2 miles
  • Old Absinthe House
    0.2 miles
  • New Orleans Jazz Museum
    0.3 miles
  • Franklin Monument
    0.3 miles
  • Louisiana Wildlife Museum
    0.3 miles
  • Clay Monument
    0.3 miles
  • Aquarium of the Americas
    0.3 miles
  • Lafayette Square
    0.3 miles
Restaurants & cafes
  • Restaurant Palace Cafe
    0.1 miles
  • Restaurant Mother's Restaurant
    0.3 miles
  • Restaurant Ruth's Chris Steak House
    0.4 miles
Top attractions
  • Bourbon Street
    0.4 miles
  • St Louis Cemetery No 1
    0.6 miles
  • Union Station
    0.7 miles
  • Mercedes-Benz Superdome
    0.8 miles
  • Lafayette Cemetery
    1.9 miles
  • Uptown New Orleans Historic District
    2.9 miles
  • Audubon Nature Institute
    4.2 miles
  • Rivertown
    10.8 miles
  • Esplanade Mall Shopping Center
    11.8 miles
  • Treasure Chest Casino
    11.9 miles
Closest Airports
  • Louis Armstrong New Orleans International Airport
    11.6 miles
How to get to Sheraton New Orleans Hotel from Louis Armstrong New Orleans International Airport
    Car
    Parking available
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2 Restaurants On Site

    Roux Bistro - Temporarily Closed

    Food: Cajun/Creole

    Open for: Breakfast, Lunch

    Starbucks

    Food: American

    Open for: Breakfast, Lunch

Amenities of Sheraton New Orleans Hotel
Outdoors
  • Outdoor furniture
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Live music/Performance Additional charge
  • Happy hour Additional charge
  • Temporary art galleries
Food & Drink
  • Coffee house on site
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and costs USD 12.95 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs USD 48 per day.
  • Electric vehicle charging station
  • Parking garage
Front Desk Services
  • Invoice provided
  • ATM on site
  • Baggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Paid WiFi
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Raised toilet
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Vietnamese
  • Chinese
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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules
Sheraton New Orleans Hotel takes special requests – add in the next step!

Check-in

From 4:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Sheraton New Orleans Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton New Orleans Hotel

  • Sheraton New Orleans Hotel is 2,950 feet from the center of New Orleans.

  • Check-in at Sheraton New Orleans Hotel is from 4:00 PM, and check-out is until 12:00 PM.

  • Sheraton New Orleans Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Live sports events (broadcast)
    • Happy hour
    • Fitness
    • Temporary art galleries
    • Live music/Performance

  • The following parking options are available to guests staying at Sheraton New Orleans Hotel (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Parking garage
    • Electric vehicle charging station

  • From the nearest airport, you can get to Sheraton New Orleans Hotel by:

    • Car 35min

  • Sheraton New Orleans Hotel has 2 restaurants:

    • Roux Bistro - Temporarily Closed
    • Starbucks

  • Room options at Sheraton New Orleans Hotel include:

    • Double

  • The prices at Sheraton New Orleans Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at Sheraton New Orleans Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • American
    • Buffet