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About this property
Comfortable Accommodations: The Cloud One New York-Downtown in New York offers air-conditioned rooms with private bathrooms, tea and coffee makers, and free WiFi. Each room includes a work desk, soundproofing, and a seating area.
Exceptional Facilities: Guests can relax on the terrace or enjoy a drink at the bar. The hotel provides a elevator, 24-hour front desk, housekeeping service, bicycle parking, and luggage storage.
Prime Location: Located 11 mi from LaGuardia Airport, the hotel is a short walk from the National September 11 Memorial & Museum and One World Trade Center. Nearby attractions include One World Observatory and Brooklyn Bridge.
Guest Highlights: Visitors appreciate the bar, scenic views, and the quietness of the area.
Couples in particular like the location – they rated it 9.5 for a two-person trip.
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Guest reviews
Categories:
Staff
9.1
Facilities
8.6
Cleanliness
9.0
Comfort
9.1
Value for money
8.3
Location
9.4
Free Wifi
8.8
Select topics to read reviews:
Guests who stayed here loved
Renzo
United States
“Perfect hotel close to the oculus station. Good value”
Laura
United States
“The location was awesome and super convenient. We loved the lounge and spent a lot of time hanging out there.”
Susan
United States
“Great location. Look forward to staying here again.”
K
Kelly
United Kingdom
“We had a corner room which have the most incredible views over Ground zero and the city”
Jane
United States
“This hotel seemed like a boutique hotel in the perfect location - right near the 9/11 Memorial. There are many places within walking distance - it was so nice! Lovely room with a great city view.”
E
Elizabeth
United States
“The location, the cleanliness, the staff was super nice.”
Д
Дарья
Ukraine
“We really recommend this hotel! Nice rooms, nice coffee, nice staff. We just fell in love with this place! Especially people who work there are really helpful, friendly and nice! We even could leave our luggage after checking out”
Gonzales
United States
“I liked everything in this hotel! Customer service was top tier! The place, the room, and the location are a chef's kiss. Worth every penny. And, as I told the front desk, we'll definitely be back here! 100% recommended!”
C
Clive
Jamaica
“Our room was in the most perfect location, scenery everything from talking with BJ at the front desk agent I just knew everything about my stay was gonna be great she was very informative and friendly. The front desk response when you call is...”
Angus
United Kingdom
“Location was great as subway is nearby and other attractions. Very clean hotel and staff were very helpful and friendly.”
Hotel area info
House rules
The Cloud One New York-Downtown, by the Motel One Group takes special requests – add in the next step!
Check-in
From 3:00 PM to 12:00 AM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Check what conditions apply to each option when making your selection.
Children & Beds
Child policies
Children of all ages are welcome.
Children 13 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 2 years
Crib upon request
Free
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional fees may apply.
Cards accepted at this hotel
The fine print
Must-know information for guests at this property
When booking 8 rooms or more, different policies and additional supplements may apply.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Cloud One New York-Downtown, by the Motel One Group of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
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United States“Perfect hotel close to the oculus station. Good value”
United Kingdom“We had a corner room which have the most incredible views over Ground zero and the city”
Ukraine“We really recommend this hotel! Nice rooms, nice coffee, nice staff. We just fell in love with this place! Especially people who work there are really helpful, friendly and nice! We even could leave our luggage after checking out”
Jamaica“Our room was in the most perfect location, scenery everything from talking with BJ at the front desk agent I just knew everything about my stay was gonna be great she was very informative and friendly. The front desk response when you call is...”
