My room didn't have a microwave and fridge. And for 3 days with kids this was not convenient.

Hospedou-se em fevereiro de 2020

it was dirty and didn't have an iron.

the bed was comfortable

Hospedou-se em setembro de 2019

Comforters are too thin

I went to a room it wasn’t even clean then they change it too another room but I wasn’t happy tho I would like to have half of me money back I went home that same day

Hospedou-se em setembro de 2019

No hair dryer Floor is not clear

Hospedou-se em agosto de 2019

The air conditioning was not working well in the room. Dirty staircase with cobwebs. Cigarette stubs every where on the balcony.

Clean sheets. Clean bathroom and serene environment.

Hospedou-se em julho de 2019

I didn’t expect the hotel to be more like a Motel. The room itself smelled like cigarettes despite it being a non-smoking room. The covers, sheets and pillows smelled like cigarette butts. They told us they couldn’t give us new covers until the next day, so we had to sleep in the smell.

I liked the cleanliness of the room. The problems that I did have were solved swiftly. The staff was good. The WiFi was fine.

Hospedou-se em julho de 2019

Ownership and property management. Horrible service and no integrity. Not honest or trustworthy with handling situations and problems.

Location and price.

Hospedou-se em maio de 2019

Not so convenient location for central DC business, although Lyft yo New Carrollton was quick and $8.

I got THE last room in DC metro area for the night. After getting key (at 11:45 pm after a full day of travel, and with three bags), I find the room hasn’t been made up. Lights on, bed a mess, used towels in bathroom, empty pizza box, soda bottles, etc. front desk was equally appalled and apologetic. They made things right- at some effort. As annoying as this was, the measure of commitment is how people respond to a problem - and a very tired traveler. Smith made it happen.

Hospedou-se em junho de 2019