Hotel
Travel Sustainable property

Sheraton Phoenix Downtown

340 North 3rd Street, Downtown Phoenix, Phoenix, AZ 85004, United States – Excellent location - show map

Excellent location — rated 9.1/10! (score from 125 reviews)

Real guests • Real stays • Real opinions

8.6
Fabulous
125 reviews

The room, the city view.. we really appreciated the Hotel.. the people from Phoenix are very friendly.

Fernando Brazil

Rooms are spacious, clean and comfortable. Facilities are good. Hotel ambience is nice.

Siew Malaysia

Front desk staff was absolutely fantastic helped us upgrade our room.

Jessica Canada

Cool facilities. Great fitness room. Close to Phoenix Conference Center.

Josef Austria

The room has great view to the city and the hotel was very close to the convention center, room was clean and with a lot of space and a huge tv.

Constanza Chile

Amazing location! Had a nice couple hours by the pool. All of the staff were so friendly and helpful. Great location downtown. Only a 5 min walk to Talking Stick Arena.

Spencer Canada

Can pick your own check out time. Within reason of course.

Mariana United States

The overall good customer service and friendly staff.

Jhordin United States

The room and allowing me to check in earlier. The friendly staff and clean hallways.

Jhordin United States

The location was great! We walked to breakfast and strolled around the mall. The room and hotel was stylish and clean.

Lindsey United States
8.6
Fabulous
125 reviews
  • What guests loved the most:
  • “The room, the city view.. we really appreciated the Hotel.. the people from Phoenix are very friendly.”
    Fernando Fernando Brazil Brazil
  • “Rooms are spacious, clean and comfortable. Facilities are good. Hotel ambience is nice.”
    Siew Siew Malaysia Malaysia
  • “Front desk staff was absolutely fantastic helped us upgrade our room.”
    Jessica Jessica Canada Canada
  • “Cool facilities. Great fitness room. Close to Phoenix Conference Center.”
    Josef Josef Austria Austria
  • “The room has great view to the city and the hotel was very close to the convention center, room was clean and with a lot of space and a huge tv.”
    Constanza Constanza Chile Chile
  • “Amazing location! Had a nice couple hours by the pool. All of the staff were so friendly and helpful. Great location downtown. Only a 5 min walk to Talking Stick Arena.”
    Spencer Spencer Canada Canada
  • “Can pick your own check out time. Within reason of course.”
    Mariana Mariana United States United States
  • “The overall good customer service and friendly staff.”
    Jhordin Jhordin United States United States
  • “The room and allowing me to check in earlier. The friendly staff and clean hallways.”
    Jhordin Jhordin United States United States
  • “The location was great! We walked to breakfast and strolled around the mall. The room and hotel was stylish and clean.”
    Lindsey Lindsey United States United States

Categories:

  • Staff8.8
  • Facilities8.9
  • Cleanliness9.1
  • Comfort9.1
  • Value for money8.1
  • Location9.1
Pets allowed
Air conditioning
Private bathroom
24-hour front desk
Daily housekeeping
Non-smoking rooms
Safety deposit box
Luggage storage
Heating
Lift

Stay in the heart of Phoenix – Excellent location - show map

Centrally located in downtown Phoenix, this 4-star hotel features an outdoor pool and on-site dining. The Phoenix Convention Center is a 5-minute walk away.

A 65-inch flat-screen TV and a coffee maker are standard in every room. The modern rooms are decorated in neutral colors and dark wood furniture. Newly renovated rooms with updated amenities including stand up desk and platform bed.

A well-equipped fitness center and a 24-hour business center are featured at the Sheraton Phoenix Downtown. Concierge services and a gift shop are also on site.

Arizona Diamondbacks and Chase Field is 5 minutes drive from the hotel. Footprint Center, home of the Phoenix Suns, is 2,200 yards from Sheraton Phoenix Downtown.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Sheraton Phoenix Downtown has been welcoming Booking.com guests since 23 Aug 2011.
 Hotel chain/brand: Sheraton

Show me more

Most popular facilities

Parking
Pets allowed
Non-smoking rooms
WiFi
Family rooms
Fitness centre
Bar

ATM: Need cash? This property has an ATM machine on site.

Property highlights

Top location: Highly rated by recent guests (9.1)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, American, Breakfast to go

Private parking at the hotel

Saved to 598 lists

Availability

Select dates to see this property's availability and prices

Room type
Sleeps
 
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable programme, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.8
Facilities
8.9
Cleanliness
9.1
Comfort
9.1
Value for money
8.1
Location
9.1

Select topics to read reviews:

See what guests loved the most:

  • Fernando
    BrazilBrazil
    “The room, the city view.. we really appreciated the Hotel.. the people from Phoenix are very friendly.”
  • Siew
    MalaysiaMalaysia
    “Rooms are spacious, clean and comfortable. Facilities are good. Hotel ambience is nice.”
  • Jessica
    CanadaCanada
    “Front desk staff was absolutely fantastic helped us upgrade our room.”
  • Josef
    AustriaAustria
    “Cool facilities. Great fitness room. Close to Phoenix Conference Center.”
  • Constanza
    ChileChile
    “The room has great view to the city and the hotel was very close to the convention center, room was clean and with a lot of space and a huge tv.”
  • Spencer
    CanadaCanada
    “Amazing location! Had a nice couple hours by the pool. All of the staff were so friendly and helpful. Great location downtown. Only a 5 min walk to Talking Stick Arena.”
  • Mariana
    United StatesUnited States
    “Can pick your own check out time. Within reason of course.”
  • Jhordin
    United StatesUnited States
    “The overall good customer service and friendly staff.”
  • Jhordin
    United StatesUnited States
    “The room and allowing me to check in earlier. The friendly staff and clean hallways.”
  • Lindsey
    United StatesUnited States
    “The location was great! We walked to breakfast and strolled around the mall. The room and hotel was stylish and clean.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • What is the minimum age check in? I saw 21 and 18?
    Minimum age check in is 21 years.
    Answered on 29 August 2021
  • Hi, do y’all have robes in the rooms? Let me as soon as possible, please and thank you.
    Yes we do have robes available
    Answered on 27 May 2021
  • Do you have airport shuttle??
    Our hotel does not provide a airport shuttle
    Answered on 13 January 2021
Hotel surroundings *
1 restaurant on site

    Cacara

    Cuisine: Local

Facilities of Sheraton Phoenix Downtown

Most popular facilities

Parking
Pets allowed
Non-smoking rooms
WiFi
Family rooms
Fitness centre
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
Kitchen
  • Refrigerator
Pets
Pets are allowed. No extra charges.
Activities
  • Live sport events (broadcast) Additional charge
  • Happy hour Additional charge
  • Pub crawls Additional charge
  • Squash Off-site
  • Horse riding Off-site
  • Bowling Off-site Additional charge
  • Hiking Off-site
  • Canoeing Off-site
  • Billiards
  • Tennis court Off-site
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Wine/champagne Additional charge
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and costs USD 14.95 per 24 hours.
Parking
Private parking is possible on site (reservation is not needed) and costs USD 26.0 per day.
  • Parking Additional charge
Reception services
  • Concierge service
  • ATM/cash machine on site
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning Additional charge
Business facilities
  • Fax/photocopying Additional charge
  • Business centre Additional charge
  • Meeting/banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safety deposit box
General
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Heating
  • Carpeted
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids: Tactile signs
  • Visual aids: Braille
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
Wellness
  • Fitness/spa locker rooms
  • Fitness
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Fitness centre
Languages spoken
  • English
  • Spanish

House rules

Sheraton Phoenix Downtown takes special requests - add in the next step!

Check-in

From 16:00 hours

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 11:00 hours

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children aged 12 years and above are considered adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Extra bed upon request
US$10 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
US$10 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 21

Pets

Free! Pets are allowed. No extra charges.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Other Sheraton Phoenix Downtown accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that swimming pool will be closed until 31st August 2021. The $25 Resort fee includes: $25 Daily F&B Credit, a welcome Drink of House Wine or Cider, 2 Tickets to your choice of museum: Arizona Science Center or Heard Museum, a daily 2-Hour Bike Rental for 2 People, enhanced Wi-Fi Access, and a daily 1-Hour Large Studio or 90-Minute Small Studio Rental.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

FAQs about Sheraton Phoenix Downtown

  • Sheraton Phoenix Downtown has 1 restaurant:

    • Cacara

  • Guests staying at Sheraton Phoenix Downtown can enjoy a highly-rated breakfast during their stay (guest review score: 5.8).

    Breakfast option(s) include:

    • Continental
    • American
    • À la carte
    • Breakfast to go

  • Check-in at Sheraton Phoenix Downtown is from 16:00, and check-out is until 11:00.

  • Sheraton Phoenix Downtown is 600 yards from the centre of Phoenix.

  • Sheraton Phoenix Downtown offers the following activities / services (charges may apply):

    • Fitness centre
    • Hiking
    • Billiards
    • Bowling
    • Tennis court
    • Canoeing
    • Squash
    • Pub crawls
    • Fitness
    • Fitness/spa locker rooms
    • Happy hour
    • Horse riding
    • Live sport events (broadcast)

  • Room options at Sheraton Phoenix Downtown include:

    • Double

  • From the nearest airport, you can get to Sheraton Phoenix Downtown by:

    • Car 10min

  • The prices at Sheraton Phoenix Downtown may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.