Name: Sheraton Universal
Address: 333 Universal Hollywood Drive, Universal City, Los Angeles, CA 91608, United States, 333 Universal Hollywood Drive, California, CA 91608, USA
Price range: Prices for upcoming dates start at £166 per night (We Price Match)
Rating: 8.4

Info & prices
Facilities
House rules
Guest reviews (893)

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Hotel Sheraton Universal

333 Universal Hollywood Drive, Universal City, Los Angeles, CA 91608, United States – Excellent location - show map – Metro access

The building in which the hotel is located

A bed or beds in a room at Sheraton Universal

Lock in a great price for Sheraton Universal - rated 8.4 by recent guests.

to get started.

Great facilities and fantastic staff. Free bus to Universal Studios was very good.

Bradley

Australia

Very close to public transport and free shuttle to universal city walk and universal y

Jackie

Australia

Great location. The staff were wonderful and the property in well maintained.

Joseph

United States

Good location friendky staff with special mention to miss juliet at breakfast.. not bec we are also filipinos but she really treats everybody very well like family

Nova

Philippines

Walking distance to City Walk in Universal Studios. Also close to Hollywood sign and Beverly Hills (by car). Good buffet breakfast, excellent service in the breakfast room, special thanks to Juliet who really took great care of us!

Pekka

Finland

I would like to thank Receptionist at the Sheraton Universal Hotel for an experience we will never forget. Arrived at the Hotel and made to feel very welcome and check-in was straight forward. The Hotel was built in 1969 and refurbished in 2008 and there are many photos of different Hollywood Stars that have stayed at this conveniently placed Hotel. A 10 minute walk from Sheraton Universal Hotel to Universal Studios theme park/Universal Walk, although a free regular Shuttle can transport you up to 22:00Hrs. The room was very comfortable and had Star appeal. Will book again when we visit Universal Studios.

William

Australia

I liked the location as it was walking distance to Universal Hollywood. I also liked the cleanliness of the room.

Charmaine

Philippines

The location was awesome and with the shuttle bus running approximately every 10 mins to Universal Citywalk was so convenient. The staff were so polite and professional. The amenities for comfortable and clean. I will definitely be staying here again in the future.

Jodie

Australia

Firstly the staff were excellent amd thats from front desk to security amd cleaners The rooms and views were amazing. Yes lifts were a bit slow but no big issue Will return to LA next month will stay here again

Raza

United Kingdom

Very clean. Nice comfortable beds with lovely down pillows.

Julie

New Zealand

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9.2

Excellent location!

What guests loved the most:
“Great facilities and fantastic staff. Free bus to Universal Studios was very good.”

Bradley Australia
“Very close to public transport and free shuttle to universal city walk and universal y”

Jackie Australia
“Great location. The staff were wonderful and the property in well maintained.”

Joseph United States
“Good location friendky staff with special mention to miss juliet at breakfast.. not bec we are also filipinos but she really treats everybody very well like family”

Nova Philippines
“Walking distance to City Walk in Universal Studios. Also close to Hollywood sign and Beverly Hills (by car).”

Pekka Finland
“I would like to thank Receptionist at the Sheraton Universal Hotel for an experience we will never forget. Arrived at the Hotel and made to feel very welcome and check-in was straight forward.”

William Australia
“I liked the location as it was walking distance to Universal Hollywood. I also liked the cleanliness of the room.”

Charmaine Philippines
“The location was awesome and with the shuttle bus running approximately every 10 mins to Universal Citywalk was so convenient. The staff were so polite and professional.”

Jodie Australia
“Firstly the staff were excellent amd thats from front desk to security amd cleaners The rooms and views were amazing.”

Raza United Kingdom
“Very clean. Nice comfortable beds with lovely down pillows.”

Julie New Zealand

The Sheraton Universal Hotel is ideally positioned in the heart of Universal City just moments away from many area attractions. Guests can enjoy a swim in the outdoor pool.

Every air-conditioned room at the Sheraton Universal include a flat-screen television and a phone. Some rooms provide a balcony and patio.

The Sheraton Universal Hotel, provides easy access to all the area has to offer: dining, shopping, entertainment, and much more. All coupled with a wide range of modern amenities sure to meet the needs of both leisure and business travelers alike.

Guests of the Sheraton Universal Hotel, will be within minutes of Melrose Avenue, Hollywood, Beverly Hills, and downtown Los Angeles. Guests will also be able to experience Universal Studios and the Hollywood Hills. After a day of exploring guests can unwind at the property's on-site cocktail lounge.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

We speak your language!

Sheraton Universal has been welcoming Booking.com guests since 13 Aug 2009.
Hotel chain/brand: Sheraton

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Most popular facilities

1 swimming pool

Parking

Free WiFi

Family rooms

Non-smoking rooms

Tea/coffee maker in all rooms

Bar

Good for couples - they rate the facilities 8.7 for two-person stays.

ATM: Need cash? This property has an ATM machine on site.

Guests love...

“universal studios”
90 related reviews

“friendly staff”
26 related reviews

“free shuttle”
25 related reviews

Top location: Highly rated by recent guests (9.2)

Breakfast info

Continental, Buffet

Private parking at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Sheraton Universal?

Check-in date

Check-out date

Rooms

Adults

Children

Sleeps	Room type
Max adults: 2	Guest Room, 1 King 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Guest room, 2 Double 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Guest room, 2 Queen 2 large double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Club level, Guest room, King 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Guest room, 1 King, Pool view, Pool access, Balcony 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Club lounge access, Executive Suite, 2 Double 2 double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Club lounge access, Planner Suite, 1 King 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 4	Guest room, 2 Queen, Pool view, Pool access, Balcony 2 large double beds
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Club lounge access, Junior Suite, 1 King 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Club lounge access, Executive Suite, 1 King 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 2	Guest room, 1 King, Corner room 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children
Max adults: 3	Club lounge access, Suite, 1 King, City view, Corner room 1 extra-large double bed
Something went wrong. Please try again later. Check-in date Check-out date Rooms Adults Children

4 reasons to choose Sheraton Universal

Why book with us

Manage your bookings online

The staff speak English

Booking is safe

Hotel surroundings

–

What's nearby *

Universal City (LACMTA station)
0.2 miles
Universal Studios City Walk
0.4 miles
Gibson Amphitheatre
0.4 miles
Universal Studios Hollywood
0.4 miles
Warner Bros. Studios
1.2 miles
Runyon Canyon Park
2 miles
Hollywood Bowl
2.1 miles
Hollywood Sign
2.2 miles
Walt Disney Studios (Burbank)
2.4 miles
The Magic Castle
2.5 miles

Restaurants and markets *

In N Out Burger Restaurant
0.5 miles

Closest airports *

Hollywood Burbank Airport
4.3 miles
Los Angeles International Airport
13.6 miles
Long Beach Airport
25.2 miles

In the Mix

The California's

Cuisine: American

Open for: Breakfast, Lunch, Dinner

House rules Sheraton Universal takes special requests - add in the next step!

Check-in

16:00 - 23:30

Guests are required to show a photo identification and credit card upon check-in

Check-out

06:00 - 11:00

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

There is no capacity for cots at this property.

There is no capacity for extra beds at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may be applicable.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

American Express Visa Mastercard Diners Club JCB Discover UnionPay credit card Other Sheraton Universal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Room options at Sheraton Universal include:
- Double
Check-in at Sheraton Universal is from 16:00, and check-out is until 11:00.
Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.
Sheraton Universal has 2 restaurants:
- The California's
- In the Mix
Sheraton Universal offers the following activities / services (charges may apply):
- Fitness centre
- Hot tub/jacuzzi
- Fitness
Guests staying at Sheraton Universal can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

Breakfast option(s) include:
- Continental
- Buffet
The prices at Sheraton Universal may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.
From the nearest airport, you can get to Sheraton Universal by:
- Car 20min
The following parking options are available to guests staying at Sheraton Universal (subject to availability):
- Parking
- On-site parking
- Private parking
- Parking garage
- Electric vehicle charging station
- Accessible parking

“Walking distance to City Walk in Universal Studios. Also close to Hollywood sign and Beverly Hills (by car). Good buffet breakfast, excellent service in the breakfast room, special thanks to Juliet who really took great care of us!”

“I would like to thank Receptionist at the Sheraton Universal Hotel for an experience we will never forget. Arrived at the Hotel and made to feel very welcome and check-in was straight forward. The Hotel was built in 1969 and refurbished in 2008 and there are many photos of different Hollywood Stars that have stayed at this conveniently placed Hotel. A 10 minute walk from Sheraton Universal Hotel to Universal Studios theme park/Universal Walk, although a free regular Shuttle can transport you up to 22:00Hrs. The room was very comfortable and had Star appeal. Will book again when we visit Universal Studios.”

“The location was awesome and with the shuttle bus running approximately every 10 mins to Universal Citywalk was so convenient. The staff were so polite and professional. The amenities for comfortable and clean. I will definitely be staying here again in the future.”

“Firstly the staff were excellent amd thats from front desk to security amd cleaners The rooms and views were amazing. Yes lifts were a bit slow but no big issue Will return to LA next month will stay here again”

See all guest reviews for Sheraton Universal

Newest reviews for Sheraton Universal

Reviewed: 18 March 2020

Bryan
United States
8.8

“Expected a bit more but still great.”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted via mobile
We got the room specifically because it started it had a kitchenette. But there was no microwave. It was hard to get a clear picture of the room because all the pictures were the same but we assumed it would be a bit more spacious & the pillows were somewhat flat. The bathroom was kind of a let down as well I expected a bigger shower and I assumed the mirror would be the make up mirror it listed but it was just a small side mirror and ours didnt even turn on. But other than that we did enjoy our stay.
The valet was a good choice they were very ontop of the service. The colors of the room gave it a modern relaxing feel. Even tho it was smaller than we had hoped it was very luxurious looking and the bed was pretty comfortable. Honestly it was just nice to get away from the kids and really enjoy our honeymoon.

Stayed in March 2020
Reviewed: 10 March 2020

Kelly
United States
10

“Great stay! Super close to Universal and shuttle was fantastic!”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
We were upgraded to an amazing room that was so large and comfortable for our family. They staff was super accommodating and compassionate when there was a delay with our room being ready.

Stayed in February 2020
Reviewed: 9 March 2020

Jonathan
United States
7.0

Good
- • Couple
- • Stayed 2 nights
- • Submitted via mobile
Elevators,breakfast menu

Stayed in March 2020
Reviewed: 6 March 2020

Bradley
Australia
10

Exceptional
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted via mobile
Great facilities and fantastic staff. Free bus to Universal Studios was very good.

Stayed in March 2020
Reviewed: 1 March 2020

Donna's
United States
3.0

Poor
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted via mobile
First room had bugs. More than one... Second room the phone did not work. Had to call from cell phone into the hotel to report it and get room service. Not up to the standard I'm used to in this Sheraton.
The bed was very comfortable

Stayed in March 2020
Reviewed: 23 February 2020

Devang
India
7.0

“Rude shock to be double charged for my stay when I am travelling g on an extended trip”
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted via mobile
Hello . I have been charged twice for the same stay . The invoice total is $929.25 and I was charged 929.25 and then again 928.25 with a separate $1 transaction . Kindly check urgently and reverse the double charged amount . I was shocked that a hotel of the level of Sheraton will double charge me on my card .

Stayed in February 2020
Reviewed: 18 February 2020

Tricia
United States
7.5

Good
- • Leisure trip
- • Family with young children
- • Stayed 2 nights
- • Submitted via mobile
Room was small for the price. Windows and room could be more sound proof. Could hear all the highway traffic and people in the hallway. Could definitely use and upgrade. No microwave in the room
Within walking distance to Universal. Staff was very friendly and helpful.

Stayed in February 2020
Reviewed: 8 February 2020

Errol
United States

1 helpful vote
10

Exceptional
- • Leisure trip
- • Couple
- • Stayed 1 night
- • Submitted via mobile
It was beautiful.
The lounge was so elegant. The atmosphere was very relaxing.

Stayed in February 2020
Reviewed: 7 February 2020

Dinah
United States
9.0

“Had a wonderful staycation. Will definitely book there again.”
- • Leisure trip
- • Family with young children
- • Stayed 4 nights
The room was nicely appointed. The bed was very comfortable. The shower was excellent.

Stayed in February 2020
Reviewed: 29 January 2020

Anonymous
Pakistan
7.1

Good
- • Leisure trip
- • Group
- • Stayed 3 nights
- • Submitted via mobile
The location! Right next to Universal Studio ans the free shuttle helps!

Stayed in January 2020
Reviewed: 28 January 2020

David
Australia

1 helpful vote
7.0

“great place to stay. Staffs not too friendly”
- • Leisure trip
- • Family with young children
- • Stayed 3 nights
The service was not great. The people were very corporate, no one is willing to do extra mile. the room service / cleaner was not great. She/he forgot few things, such as towels, complimentary water, etc. the phone was not working either.
Location is great. The bed and bed sheet was exceeding my expectation.

Stayed in January 2020
Reviewed: 27 January 2020

Valentynes
United States
4.0

Disappointing
- • Leisure trip
- • Family with young children
- • Stayed 1 night
- • Submitted via mobile
Staff are great. Very clean.
The hotel staff where great. The room was outdated ana the walls where falling apart. The beds where super comfy the pillows where to flat. Great location. Parking prices are crazy when you could pay for two days of parking at the park for one night at the hotel. I would recommend staying farther away for way less and pay the park parking fee the convenience was not really worth the extra 200.

Stayed in January 2020
Reviewed: 20 January 2020

Tima
United States
8.0

“Universal”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted via mobile
This current stay was nothing but POSITIVE. Looking forward to a future stay. But, unfortunately NO "kids" allowed as I have littles of the age of 5.
The location is a easy walk to Universal Studios and a easy ride share or public transportation to Downtown LA.

Stayed in January 2020
Reviewed: 20 January 2020

Peter
United Kingdom
9.0

Superb
- • Business trip
- • Family with young children
- • Stayed 1 night
pool out of action

Stayed in January 2020
Reviewed: 16 January 2020

Matthew
United Kingdom
9.6

“Lovely hotel in great location. ”
- • Leisure trip
- • Couple
- • Stayed 2 nights
- • Submitted via mobile
Parking was expensive.
Location was great and staff are very helpful.

Stayed in January 2020

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Share Sheraton Universal

Hotel Sheraton Universal

Sheraton Universal 4-star hotel

Most popular facilities

Guests love...

Breakfast info

Availability

4 reasons to choose Sheraton Universal

Why book with us

Hotel surroundings

What's nearby *

Restaurants and markets *

Closest airports *

Most popular landmarks *

In the Mix

The California's

See availability Facilities of Sheraton Universal Great facilities! Review score, 8.3

Most popular facilities

Outdoors

Pets

Food & Drink

Internet

Parking

Reception services

Cleaning services

Business facilities

Safety & security

General

Accessibility

Wellness facilities

Languages spoken

See availability House rules Sheraton Universal takes special requests - add in the next step!

Child policies

Cot and extra bed policies

See availability The fine print

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Sheraton Universal

Facilities of Sheraton Universal Great facilities! Review score, 8.3

House rules Sheraton Universal takes special requests - add in the next step!

The fine print