Travel Sustainable property

Sheraton Universal

333 Universal Hollywood Drive, Universal City, Los Angeles, CA 91608, United States of America – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 1212 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
1,211 reviews

loved that it was walking distance to Universal Studios

Christopher United States of America

The bed was very comfortable, and the AC was less noisy on a low level than in the other hotels we stayed. There is a vending machine on every floor which is a good idea. (Prices are also reasonalbe) We didn't use it, but there is a free shuttle to the park.

Tamas Switzerland

Room was great, staff was great, great location for Universal.

Claudia United States of America

Not enough restaurants. Dining service in the bar was slow. Ice machine on my floor. 18, did not work. Otherwise, staff was great

Deborah United States of America

The hotel is very clean and very well maintained. The staff is really nice and gave us all the support to have a fantastic family vacation. The dinner at restaurant was delicious and the breakfast was very good. I highly recommend this hotel.

Paulo United States of America

The staff was very friendly from check in to check out. The hotel itself is in a good location and is walkable from Universal Studios. It was very clean and modern.

Risha United States of America

Celebrating my birthday with my son, didn't know what to expect. The room was very clean and comfortable , they had a shuttle to take you to the park, which was literally around the corner. Had a Great Time. Will book again

Hightower United States of America

The decor and Comfort. The staff was very professional.

Armida United States of America

Convenience to delicious food, shuttle to Universal Studios, very comfy bed

Tammi United States of America

location is excellent for universal studios visitors along with the shuttle service provided.

Destiny United States of America
8.4
Very Good
1,211 reviews
  • What guests loved the most:
  • “loved that it was walking distance to Universal Studios”
    Christopher Christopher United States of America United States of America
  • “The bed was very comfortable, and the AC was less noisy on a low level than in the other hotels we stayed. There is a vending machine on every floor which is a good idea.”
    Tamas Tamas Switzerland Switzerland
  • “Room was great, staff was great, great location for Universal.”
    Claudia Claudia United States of America United States of America
  • “Not enough restaurants. Dining service in the bar was slow. Ice machine on my floor. 18, did not work. Otherwise, staff was great”
    Deborah Deborah United States of America United States of America
  • “The hotel is very clean and very well maintained. The staff is really nice and gave us all the support to have a fantastic family vacation.”
    Paulo Paulo United States of America United States of America
  • “The staff was very friendly from check in to check out. The hotel itself is in a good location and is walkable from Universal Studios. It was very clean and modern.”
    Risha Risha United States of America United States of America
  • “Celebrating my birthday with my son, didn't know what to expect. The room was very clean and comfortable , they had a shuttle to take you to the park, which was literally around the corner.”
    Hightower Hightower United States of America United States of America
  • “The decor and Comfort. The staff was very professional.”
    Armida Armida United States of America United States of America
  • “Convenience to delicious food, shuttle to Universal Studios, very comfy bed”
    Tammi Tammi United States of America United States of America
  • “location is excellent for universal studios visitors along with the shuttle service provided.”
    Destiny Destiny United States of America United States of America

Categories:

  • Staff8.9
  • Facilities8.6
  • Cleanliness8.8
  • Comfort8.9
  • Value for money7.9
  • Location 9.4
  • Free WiFi 9.1
High score for Los Angeles
8.4
Very Good
1,211 reviews
Categories:
Staff
8.9
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
7.9
Location
9.4
Free WiFi
9.1
High score for Los Angeles
Filters
Pet friendly
Outdoor swimming pool
Free WiFi
Terrace
Balcony
Bathtub
Air conditioning
24-hour front desk
Key card access
Non-smoking rooms

The Sheraton Universal Hotel is ideally located just 0.3 miles or an 8-minute walk from Universal Studios Hollywood and CityWalk. Nestled below the Hollywood Hills, the AAA 4-diamond hotel is a short walk to Metro’s red line will give you access to other acclaimed L.A. attractions, including the Walk of Fame, the Hollywood Bowl, Grauman's Chinese Theater and much more. The hotel’s recently renovated 466 guest rooms pay homage to its Hollywood roots and offer a modern, sleek, minimalist ambiance. Recharge in our accommodations featuring the Sheraton Signature Sleep Experience®, free Wi-Fi*, internet smart T.V.’s and floor-to-ceiling windows with stunning views of the San Fernando Valley and Hollywood Hills. After breakfast at The California's, ride our complimentary shuttle to the Universal Studios Hollywood theme park. After you return, sip on a drink at In the Mix, our sleek hotel bar serving an extensive selection of fine beverages. And while the kids enjoy the pool, grab snacks from our seasonal poolside lounge. Dazzle your event guests with a 270-degree view of Hollywood from the 20-foot windows of the rooftop Starview Room, part of our 28,000-square-foot event center. Whether it is a business trip or a family vacation, the Sheraton Universal experience awaits you.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Sheraton Universal has been welcoming Booking.com guests since Aug 13, 2009
Hotel chain/brand:
Sheraton

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Most popular amenities
Outdoor swimming pool
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Restaurant
Room service
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

Continental

Private parking at the hotel

Saved to 5654 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
2 full beds
2 queen beds
1 king bed
1 king bed
2 full beds
1 king bed
2 queen beds
1 king bed
1 king bed
1 king bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
8.9
Facilities
8.6
Cleanliness
8.8
Comfort
8.9
Value for money
7.9
Location
9.4
Free WiFi
9.1
High score for Los Angeles
Select topics to read reviews:

See what guests loved the most:

  • Christopher
    United States of AmericaUnited States of America
    “loved that it was walking distance to Universal Studios”
  • Tamas
    SwitzerlandSwitzerland
    “The bed was very comfortable, and the AC was less noisy on a low level than in the other hotels we stayed. There is a vending machine on every floor which is a good idea. (Prices are also reasonalbe) We didn't use it, but there is a free shuttle...”
  • Claudia
    United States of AmericaUnited States of America
    “Room was great, staff was great, great location for Universal.”
  • Deborah
    United States of AmericaUnited States of America
    “Not enough restaurants. Dining service in the bar was slow. Ice machine on my floor. 18, did not work. Otherwise, staff was great”
  • P
    Paulo
    United States of AmericaUnited States of America
    “The hotel is very clean and very well maintained. The staff is really nice and gave us all the support to have a fantastic family vacation. The dinner at restaurant was delicious and the breakfast was very good. I highly recommend this hotel.”
  • Risha
    United States of AmericaUnited States of America
    “The staff was very friendly from check in to check out. The hotel itself is in a good location and is walkable from Universal Studios. It was very clean and modern.”
  • Hightower
    United States of AmericaUnited States of America
    “Celebrating my birthday with my son, didn't know what to expect. The room was very clean and comfortable , they had a shuttle to take you to the park, which was literally around the corner. Had a Great Time. Will book again”
  • Armida
    United States of AmericaUnited States of America
    “The decor and Comfort. The staff was very professional.”
  • Tammi
    United States of AmericaUnited States of America
    “Convenience to delicious food, shuttle to Universal Studios, very comfy bed”
  • Destiny
    United States of AmericaUnited States of America
    “location is excellent for universal studios visitors along with the shuttle service provided.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • no smoking in rooms, are we allowed to smoke on the balcony?
    Thank you for reaching out unfortunately we don't allow smoking on the balconies. We do have designated smoking areas for our guest.
    Answered on 15 April 2021
  • Extra charge for children under 18?
    No charge for children under the age of 18 years old using the existing bedding in the room.
    Answered on 23 October 2019
  • do they charge a deposit?
    The hotel does require an incidental deposit at check in.
    Answered on 12 December 2021
  • Why does it say 2 beds then 1 bed same page?
    Great question, we actually sell rooms by bed type so we have king size beds, two doubles and two queens. If you have any additional questions please ..
    Answered on 4 May 2021
  • Do I have to pay for parking if I’m not using a car?
    Parking is charged ONLY if you park a car with us.
    Answered on 4 March 2020
  • Still looking?
Hotel area info *
Restaurants
2 Restaurants On Site
  • In the Mix
    • Open for
      Lunch • Dinner
    • Ambience
      Modern
  • The California's
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
Amenities of Sheraton Universal
Great facilities! Review score, 8.6
Most popular amenities
Outdoor swimming pool
Private Parking
Free WiFi
Family rooms
Non-smoking rooms
Fitness center
Restaurant
Room service
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Refrigerator
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Kid-friendly buffet
  • Snack bar
  • Breakfast in the room
  • Bar
  • Tea/Coffee maker
Internet
WiFi is available in public areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and costs $45 per day.
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
    Additional charge
  • 24-hour front desk
Cleaning Services
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Convenience store on site
  • Shared lounge/TV area
  • Vending machine (snacks)
  • Vending machine (drinks)
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Car rental
  • Carpeted
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Beach umbrellas
Spa
  • Fitness
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Fitness center
Languages Spoken
  • Arabic
  • English
  • Spanish
  • French
  • Armenian
  • Russian
  • Chinese

House rules

Sheraton Universal takes special requests – add in the next step!

Check-in

From 4:00 PM to 11:30 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

From 6:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Other Sheraton Universal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Swimming pool #1: Closed from Mon, Nov 07, 2022 until Sat, Jan 14, 2023

FAQs about Sheraton Universal

  • Sheraton Universal has 2 restaurants:

    • The California's
    • In the Mix

  • Sheraton Universal offers the following activities/services (charges may apply):

    • Fitness center
    • Hot tub/Jacuzzi
    • Fitness
    • Swimming pool
    • Bicycle rental

  • Guests staying at Sheraton Universal can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).

    Breakfast option(s) include:

    • Continental

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at Sheraton Universal may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Sheraton Universal is 8.7 miles from the center of Los Angeles.

  • Room options at Sheraton Universal include:

    • Double

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Sheraton Universal on this page.

  • Check-in at Sheraton Universal is from 4:00 PM, and check-out is until 11:00 AM.