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The staff speaks English
Hotel
The Strathallan - a DoubleTree by Hilton
550 East Avenue, Rochester, NY 14607, United States of America – Great location - show map
very clean, liked having a bar and restaurant on the premise even though we didn’t eat there we did get drinks which were made very well. liked the easy parking and access. shower was hot, nice heat and cooling in the rooms, our suite was spacious. front desk staff seemed frazzled (felt bad for them) but very nice. hotel seems a little worn out in spots but everything seems sparkling clean which we loved. decor was hip and free good, hot coffee in lobby was very nice.

10 minute walk at most to great entertainment and food venues.

The room was literally the best ever. I was expecting a 7:30 a.m. call and when it came, I thought it was 2 in the morning -- that was how soundly I slept, and I am almost always up by 5:30 a.m. I will return for that fact alone. The bed was super comfortable and the fact that there was a powerful heat/air register in both the bedroom and the TV room was perfection. Spotlessly clean.

The rooms were very comfortable and spacious, the location was excellent, and the hotel felt like a boutique. We felt pampered.

We liked our room, the staff were excellent, the location was perfect, and we had a very good breakfast. Check-in and check-out were easy.

The staff were very professional and courteous. The food at the restaurant was very good as was the service.

Cost us over $500 for two nights. That's a lot, especially when booking on line. I can't imagine what their walk-in price must be.

I love the location, close to quaint restaurants and shops. Amazing restaurant located in the hotel. And what a beautiful job on the landscape and curb appeal.

Hotel location is beautiful, the beds were very comfortable. We checked in late, and the front desk was kind and provided us with earplugs to help mitigate the lack of sound-proofing in our room.

- What guests loved the most:
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Kristen
United States of America
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Autumn
United States of America
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Carrie
United States of America
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Kent
United States of America
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Betty
United States of America
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Telmo
United States of America
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James
United States of America
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Kaleigh
United States of America
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Stephbeee
Canada
Categories:
4 reasons to choose The Strathallan - a DoubleTree by Hilton
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The property usually replies within a few days
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Do you have balconies? My husband and I are visiting family and would love to stay at your hotel. Also do you offer AAA rates?More than 75% of our rooms have balconies. To see the best rates available for AAA you can visit the hotel site.Answered on January 5, 2020
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I reserved a suite. But not sure if the suite I reserved has a balcony. I really would like a suite with a balconyAll suites on property have a balcony.Answered on June 26, 2020
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Do you offer discounts for AARP members?We do offer AARP discounts. To view best available AARP rates please visit our hotel site.Answered on February 9, 2020
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One queen bed or two queen bedsWe have several types of room configurations and each has a description of the bed type when you make a reservation. We have rooms with Two as well as One Queen so please select carefully and note the descriptions.Asked about: One-Bedroom Queen Suite - Non-Smoking • Answered on October 1, 2021
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All suites have balconies, but is that the same for Queen Suites as it is for King Suites? Some Queen Suites do not show a balcony doorway in photosYes all suites including the queen suites have balconies too. Any standard room, king or two queens are not guaranteed to have a balcony.Answered on March 22, 2021
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George Eastman House0.5 miles
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The National Museum of Play0.6 miles
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Blue Cross Arena At the War1.1 miles
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Susan B Anthony House2 miles
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Jones Square2.2 miles
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Edgerton Park2.5 miles
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University of Rochester2.8 miles
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Maplewood Park2.9 miles
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Seneca Park3.1 miles
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Restaurant CHAR Steak and Lounge0 miles
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Cafe/Bar CHAR0 miles
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Seabreeze Amusement Park5.9 miles
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Rochester Institute of Technology6.5 miles
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River Genesee River3 miles
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Lake lake Ontario10 miles
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Bristol Mountain25 miles
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Train Rochester, NY Station1.1 miles
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Greater Rochester International Airport4.9 miles
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Buffalo Niagara International Airport59.4 miles
Char
Food: American
Open for: Breakfast, Brunch, Lunch, Dinner, Cocktail hour
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
The Strathallan - a DoubleTree by Hilton accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests under the age of 21 can only check in with a parent or official guardian.
Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool #1: Closed from Wed, May 26, 2021 until Wed, Jun 30, 2021
A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about The Strathallan - a DoubleTree by Hilton
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Room options at The Strathallan - a DoubleTree by Hilton include:
- Double
- Quad
- Suite
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Guests staying at The Strathallan - a DoubleTree by Hilton can enjoy a highly-rated breakfast during their stay (guest review score: 7.5).
Breakfast option(s) include:
- American
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Check-in at The Strathallan - a DoubleTree by Hilton is from 3:00 PM, and check-out is until 11:00 AM.
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Yes, The Strathallan - a DoubleTree by Hilton is popular with guests booking family stays.
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The Strathallan - a DoubleTree by Hilton is 1.3 miles from the center of Rochester.
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The Strathallan - a DoubleTree by Hilton has 1 restaurant:
- Char
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The prices at The Strathallan - a DoubleTree by Hilton may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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The Strathallan - a DoubleTree by Hilton offers the following activities/services (charges may apply):
- Indoor pool
- Fitness center
- Massage
- Spa/Wellness packages
- Spa facilities
- Fitness
- Live music/Performance
- Full-body massage
- Spa lounge/Relaxation area