• City view
  • Pet friendly
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Non-smoking rooms
  • Safe
  • Baggage storage
  • Heating
  • Elevator

You're eligible for a Genius discount at Swissotel Chicago! To save at this property, all you have to do is sign in.

Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

This is our guests' favorite part of Chicago, according to independent reviews.

Couples in particular like the location – they rated it 9.2 for a two-person trip.

Swissotel Chicago has been welcoming Booking.com guests since Nov 13, 2009
Hotel chain/brand:
Swissôtel Hotels & Resorts

Property Highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 king bed
or
2 full beds
2 full beds
1 king bed
and
1 sofa bed
1 king bed
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Travel Sustainable Level 2
This property is making considerable investments and efforts towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
8.6
Facilities
8.5
Cleanliness
8.9
Comfort
8.9
Value for money
7.9
Location
9.2
Select topics to read reviews:

See what guests loved the most:

  • Elisa
    United States of AmericaUnited States of America
    Our room was amazing! The view was everything and the bed was one of the most comfortable beds I’ve slept in at a hotel in a long time! Staff was incredible and sweet. Beautiful hotel!
  • Anas
    United States of AmericaUnited States of America
    During my stay, I must admit that there were a few things that I found particularly enjoyable. Firstly, I appreciated how friendly and helpful the staff were, especially Jean, who went above and beyond to make our stay comfortable and enjoyable....
  • Tercio
    BrazilBrazil
    Excellent Room and Great Location. The lobby bar with a slim breakfast is also very good.
  • Yunker
    United States of AmericaUnited States of America
    The location was perfect, right next to the Riverwalk. Coolest hotel room key ever. Extra bonus for having the Pedway connecting the hotel to multiple other buildings.
  • Ethan
    United States of AmericaUnited States of America
    Very clean, excellent staff checking in and out clients. Amazing views like no other.
  • Ileana
    United States of AmericaUnited States of America
    The location is convenient and high floor amazing views
  • Alka
    IndiaIndia
    The view was exceptional. The staff at the check in time was nice enough to offer an upgrade to us, giving us the room with a better view
  • A
    Amneris
    United States of AmericaUnited States of America
    I loved how they made my husband feel special on his birthday by providing those additional amenities.
  • Danielle
    United States of AmericaUnited States of America
    Location was excellent. Big rooms. Friendly staff.
  • Shayna
    United States of AmericaUnited States of America
    Such a beautiful room and view. Bed was extremely comfortable and the staff was so helpful and welcoming. We never get our rooms cleaned during our stay since I keep it tidy and we don’t like staff going through our stuff, and we found out every...
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Do you have a room with two queen beds lake view high floor

    Good Day, yes we do have a room with two queen beds with a lake video, on high floor.
    Answered on 5 March 2022
  • I need a suite are there any available for the weekend

    we do have suites available for the weekend.
    Answered on 27 November 2020
  • Hi does the rooms have fridge? And do you charge for an emotional support dog? He is a chihuahua he has I.d also. Thank you

    All rooms have mini-fridges in them.
    Answered on 25 April 2021
  • Are there any smoking rooms

    We are a smoke free facility, but we do have designated smoking areas outside of the hotel.
    Answered on 5 October 2020
  • Do you have a Garage for parking

    Yes. We offer valet parking at the rate $78/24 hours and self-parking for $60/24 hours.
    Answered on 27 November 2022
  • Is the pool currently open? Does the pool area have a hot tub? Thank you.

    We unfortunately do not have a pool.
    Answered on 25 April 2021
  • Still looking?

Hotel area info *

Restaurants
1 Restaurant On Site

  • The Palm
    • Cuisine
      American • Italian • Steakhouse
    • Ambience
      Traditional

Amenities of Swissotel Chicago
Great facilities! Review score, 8.5

Most popular amenities
  • Private Parking
  • WiFi
  • Family rooms
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • Bar
  • Breakfast
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
Food & Drink
  • Breakfast in the room
  • Bar
Internet
WiFi is available in the rooms and costs $14.95 per 24 hours.
Parking
Private parking is available on site (reservation is not needed) and costs $74 per day.
  • Valet parking
  • Parking garage
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Chinese

House rules

Swissotel Chicago takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 21

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 7 rooms, different policies and additional supplements may apply.

Mastercard Visa Discover American Express Cash is not accepted Swissotel Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that the property no longer has a swimming pool.

The amenity fee includes internet, local/long distance calls, fitness center access and a fitness center smoothie, dry cleaning (value of $12), nightly shoe shine upon request, coffee & tea in lobby (from 5:00 to 6:00), and 10% off private transportation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

FAQs about Swissotel Chicago

  • Swissotel Chicago offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Head massage
    • Foot massage
    • Fitness classes
    • Back massage
    • Full-body massage
    • Couples' massage
    • Bicycle rental
    • Neck massage
    • Hand massage
    • Fitness

  • The nearest beach is 2,800 feet from Swissotel Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Swissotel Chicago is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at Swissotel Chicago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Swissotel Chicago has 1 restaurant:

    • The Palm

  • Guests staying at Swissotel Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).

    Breakfast option(s) include:

    • Continental
    • American

  • Swissotel Chicago is 2,300 feet from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Swissotel Chicago include:

    • Double
    • Suite
    • Quad
    • Triple