Swissotel Chicago
323 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States of America – Excellent location – show map
Excellent location – rated 9.2/10! (score from 783 reviews)
Real guests • Real stays • Real opinions
Our room was amazing! The view was everything and the bed was one of the most comfortable beds I’ve slept in at a hotel in a long time! Staff was incredible and sweet. Beautiful hotel!
United States of America
- City view
- Pet friendly
- Bathtub
- Air conditioning
- 24-hour front desk
- Non-smoking rooms
- Safe
- Baggage storage
- Heating
- Elevator
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Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas. Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included. Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting. The hotel also offers 65,000 square feet of meeting space. Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.
This is our guests' favorite part of Chicago, according to independent reviews.
Couples in particular like the location – they rated it 9.2 for a two-person trip.
Swissotel Chicago has been welcoming Booking.com guests since Nov 13, 2009Hotel chain/brand: Swissôtel Hotels & Resorts
- Private Parking
- WiFi
- Family rooms
- Non-smoking rooms
- Fitness center
- Restaurant
- Room service
- Facilities for disabled guests
- Bar
- Breakfast
Categories:
See what guests loved the most:
Elisa
United States of America“Our room was amazing! The view was everything and the bed was one of the most comfortable beds I’ve slept in at a hotel in a long time! Staff was incredible and sweet. Beautiful hotel!”
AnasUnited States of America“During my stay, I must admit that there were a few things that I found particularly enjoyable. Firstly, I appreciated how friendly and helpful the staff were, especially Jean, who went above and beyond to make our stay comfortable and enjoyable....”- Tercio
Brazil“Excellent Room and Great Location. The lobby bar with a slim breakfast is also very good.” - YunkerUnited States of America“The location was perfect, right next to the Riverwalk. Coolest hotel room key ever. Extra bonus for having the Pedway connecting the hotel to multiple other buildings.”
- EthanUnited States of America“Very clean, excellent staff checking in and out clients. Amazing views like no other.”
IleanaUnited States of America“The location is convenient and high floor amazing views”
Alka
India“The view was exceptional. The staff at the check in time was nice enough to offer an upgrade to us, giving us the room with a better view”- AAmnerisUnited States of America“I loved how they made my husband feel special on his birthday by providing those additional amenities.”
DanielleUnited States of America“Location was excellent. Big rooms. Friendly staff.”
ShaynaUnited States of America“Such a beautiful room and view. Bed was extremely comfortable and the staff was so helpful and welcoming. We never get our rooms cleaned during our stay since I keep it tidy and we don’t like staff going through our stuff, and we found out every...”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
Do you have a room with two queen beds lake view high floor
Good Day, yes we do have a room with two queen beds with a lake video, on high floor.Answered on 5 March 2022I need a suite are there any available for the weekend
we do have suites available for the weekend.Answered on 27 November 2020Hi does the rooms have fridge? And do you charge for an emotional support dog? He is a chihuahua he has I.d also. Thank you
All rooms have mini-fridges in them.Answered on 25 April 2021Are there any smoking rooms
We are a smoke free facility, but we do have designated smoking areas outside of the hotel.Answered on 5 October 2020Do you have a Garage for parking
Yes. We offer valet parking at the rate $78/24 hours and self-parking for $60/24 hours.Answered on 27 November 2022Is the pool currently open? Does the pool area have a hot tub? Thank you.
We unfortunately do not have a pool.Answered on 25 April 2021- Still looking?
Hotel area info *
Restaurants1 Restaurant On Site
- The Palm
- CuisineAmerican • Italian • Steakhouse
- AmbienceTraditional
Amenities of Swissotel ChicagoGreat facilities! Review score, 8.5
- Private Parking
- WiFi
- Family rooms
- Non-smoking rooms
- Fitness center
- Restaurant
- Room service
- Facilities for disabled guests
- Bar
- Breakfast
- Bicycle rental
- Breakfast in the room
- Bar
- Restaurant
- Valet parking
- Parking garage
- Concierge
- ATM on site
- Baggage storage
- Express check-in/out
- 24-hour front desk
- Babysitting/Child servicesAdditional charge
- LaundryAdditional charge
- Fax/Photocopying
- Business center
- Meeting/Banquet facilitiesAdditional charge
- Safe
- Air conditioning
- Smoke-free property
- Heating
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Room service
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Fitness classes
- Fitness
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- MassageAdditional charge
- Fitness center
- German
- English
- Spanish
- French
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 21
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Cash is not accepted
Swissotel Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The amenity fee includes internet, local/long distance calls, fitness center access and a fitness center smoothie, dry cleaning (value of $12), nightly shoe shine upon request, coffee & tea in lobby (from 5:00 to 6:00), and 10% off private transportation.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Swissotel Chicago
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Swissotel Chicago offers the following activities/services (charges may apply):
- Fitness center
- Massage
- Head massage
- Foot massage
- Fitness classes
- Back massage
- Full-body massage
- Couples' massage
- Bicycle rental
- Neck massage
- Hand massage
- Fitness
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The nearest beach is 2,800 feet from Swissotel Chicago. All distances are measured in straight lines. Actual travel distances may vary.
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Check-in at Swissotel Chicago is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at Swissotel Chicago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Swissotel Chicago has 1 restaurant:
- The Palm
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Guests staying at Swissotel Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 6.5).
Breakfast option(s) include:
- Continental
- American
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Swissotel Chicago is 2,300 feet from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.
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Room options at Swissotel Chicago include:
- Double
- Suite
- Quad
- Triple
