Hotel
 Swissotel Chicago

Travel Sustainable property

323 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States of America – Excellent location – show map

Excellent location – rated 9.2/10! (score from 652 reviews)

Real guests • Real stays • Real opinions

8.3
Very Good
653 reviews

clean, convenient location , the room view was amazing

Karin United States of America

Location is great, staff is very friendly and helpful. Bedding is good, nice fresh and comfortable pillows and linen.

Claudia United States of America

Everything was absolutely amazing, the view from my room was incredible.

Joe United States of America

I enjoyed and appreciated the reward system that allowed one to opt out of having ones room cleaned daily. Not only was it efficient for both myself and the housekeeper, it felt good to not waste anyone's time and the added bonus was the $10 a day added to my account. Thank you for this and I wish a lot more hotels would adopt it! Additionally, I loved my room assignment although I did not specifically request it - it was right by the elevator and off to the side away from the majority of rooms. I couldn't have asked for or even thought to ask for a better room!

Yazb United States of America

Friendly and welcoming staff. Customer Service is top notch.

Alyson United States of America

Very comfortable room with a great view on the 30th floor. The room was also reasonably priced and we loved the location of the Swissotel

Babette Chile

Front desk gentleman Tuesday April 12 (evening) coached us expertly on best room with view!!!

Mark United States of America

The room was large, with a great view for "City". We arrived 3 hours before check-in time and the room was ready. Staff were very nice.

Goeverywhere United States of America

It was very quiet at night. This was so refreshing.

Diane United States of America

I loved the modern room (decor, bathroom, comfortable bed, etc) and our view was absolutely beautiful!

Joe'l United States of America
8.3
Very Good
653 reviews
  • What guests loved the most:
  • “clean, convenient location , the room view was amazing”
    Karin Karin United States of America United States of America
  • “Location is great, staff is very friendly and helpful. Bedding is good, nice fresh and comfortable pillows and linen.”
    Claudia Claudia United States of America United States of America
  • “Everything was absolutely amazing, the view from my room was incredible.”
    Joe Joe United States of America United States of America
  • “I enjoyed and appreciated the reward system that allowed one to opt out of having ones room cleaned daily.”
    Yazb Yazb United States of America United States of America
  • “Friendly and welcoming staff. Customer Service is top notch.”
    Alyson Alyson United States of America United States of America
  • “Very comfortable room with a great view on the 30th floor. The room was also reasonably priced and we loved the location of the Swissotel”
    Babette Babette Chile Chile
  • “Front desk gentleman Tuesday April 12 (evening) coached us expertly on best room with view!!!”
    Mark Mark United States of America United States of America
  • “The room was large, with a great view for "City". We arrived 3 hours before check-in time and the room was ready. Staff were very nice.”
    Goeverywhere Goeverywhere United States of America United States of America
  • “It was very quiet at night. This was so refreshing.”
    Diane Diane United States of America United States of America
  • “I loved the modern room (decor, bathroom, comfortable bed, etc) and our view was absolutely beautiful!”
    Joe'l Joe'l United States of America United States of America

Categories:

  • Staff8.6
  • Facilities8.5
  • Cleanliness8.9
  • Comfort9.0
  • Value for money8.1
  • Location9.2

Stay in the heart of Chicago – Excellent location – show map

This property is a 10-minute walk from the beach. Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas.

Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included.

Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting.

The hotel also offers 65,000 square feet of meeting space.

Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.

This is our guests' favorite part of Chicago, according to independent reviews.

Couples in particular like the location – they rated it 9.1 for a two-person trip.

Swissotel Chicago has been welcoming Booking.com guests since Nov 13, 2009
 Hotel chain/brand: Swissôtel Hotels & Resorts

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Most popular amenities

Parking
Pet friendly
Family rooms
WiFi
Non-smoking rooms
wonderful Fitness Center
Bar

ATM: Need cash? This property has an ATM on site.

Property Highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.2

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

Private parking at the hotel

Saved to 3066 lists

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Pinnacle Double Room with Two Double Beds and Lakeview
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Classic 2 Double Wheelchair
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Classic 2 Double Roll-In
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Riverview 2 Double Accessible
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Double Room with Two Double Beds and Roll-In - Riverview
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Lakeview 2 Double Accessible
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Classic King Room Wheelchair
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Riverview 1 King Wheelchair
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Riverview 1 King Roll-In
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King Room with Lakeview - Accessible
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Classic King Room with Roll-In
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Swissotel Chicago

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.3
Very Good · 653 reviews
Read all reviews
Categories:
  • Staff8.6
  • Facilities8.5
  • Cleanliness8.9
  • Comfort9.0
  • Value for money8.1
  • Location9.2

Select topics to read reviews:

See what guests loved the most:

  • Karin
    United States of AmericaUnited States of America
    “clean, convenient location , the room view was amazing”
  • Claudia
    United States of AmericaUnited States of America
    “Location is great, staff is very friendly and helpful. Bedding is good, nice fresh and comfortable pillows and linen.”
  • Joe
    United States of AmericaUnited States of America
    “Everything was absolutely amazing, the view from my room