Hotel Swissotel Chicago
323 East Wacker Drive, Chicago Loop, Chicago, IL 60601, United States of America – Excellent location – show map
Excellent location – rated 9.2/10! (score from 629 reviews)
Real guests • Real stays • Real opinions
The room was clean. Nice view of city, lake, and Navy Pier.
United States of AmericaGreat views. Excellent location for seeing the sights! Clean and comfortable
Saudi ArabiaI liked the hotel overall. Because of Covid-19, we were unable to utilize many of the amenities but it was a great stay. We will be returning!
United States of AmericaThe location of this property was perfect for the sights we wanted to see in Chicago. It was nice being right next to the Riverwalk, and being close to the Lakefront trail as well. For shopping, the property is just a couple of blocks from Michigan Ave. Lots of great restaurants nearby also.
United States of AmericaView of the river was great. Facility was very clean.
United States of AmericaThe location was great. You could walk to so many of the attractions that Chicago has to offer. The view was a million dollar view of the lake and the river. I could wake up to that sunrise everyday.
United States of AmericaThe view was absolutely beautiful from our suite! The location was close to a lot of bars and restaurants downtown Chicago by millennium park. The room was absolutely beautiful, spacious and clean.
United States of Americawe had an excellent view of Navy Pier and gorgeous sunrises!
AustriaThe cleanliness, and staff were great, even though things are down due to Covid I still enjoyed my trip
United States of AmericaPerfect place if you’re traveling downtown. Perfect view of the city and partial water views. We traveled from California and we loved the stay. Will recommend to friends and family.
United States of America
Swissotel Chicago
- What guests loved the most:
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Ebony
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Linda
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Sibyl
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Kimberly
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Daniel
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Phyllis
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Laquan
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Dave
Austria
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Pj
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Alexis
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Extra health & safety measures
Stay in the heart of Chicago – Excellent location – show map
Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city. Free WiFi is available in public areas.
Every room at Swissotel Chicago provides a flat-screen LCD TV and an oversize work space with a desk and ergonomic chair. An in-room safe and coffee maker are also included.
Guests can choose from an array of classic American fare from the breakfast buffet at The Palm. The Palm features premium prime beef and traditional Italian fare for lunch and dinner. For a more casual experience, the lobby lounge, Amuse, serves small plates and cocktails in a vibrant setting.
The hotel also offers 65,000 square feet of meeting space.
Millennium Park and the Art Institute of Chicago are both less than a mile away from the hotel. Navy Pier is a 7-minute drive away.
This is our guests' favorite part of Chicago, according to independent reviews.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
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RetryMost popular amenities
Good for couples – they rated the facilities 8.6 for two-person stays.
ATM: Need cash? This property has an ATM on site.
| Sleeps | Room Type | |||
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| Max adults: 2. Max children: 1 |
Classic Lakeview 1 King
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| Max adults: 2. Max children: 1 |
Classic 1 King
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| Max adults: 2. Max children: 1 |
Premier Corner 1 King
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| Max adults: 2. Max children: 1 |
Classic Riverview 1 King
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| Max adults: 2. Max children: 1 |
Premier View Corner 1 King
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| Max adults: 4. Max children: 3 |
Classic Lakeview 2 Double
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| Max adults: 4. Max children: 3 |
Classic 2 Double
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| Max adults: 4. Max children: 3 |
Classic Riverview 2 Double
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| Max adults: 4. Max children: 3 |
Executive Suite 1 King
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| Max adults: 4. Max children: 3 |
Lifestyle Suite View 1 King
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| Max adults: 4. Max children: 3 |
Lifestyle Suite 1 King
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| Max adults: 2. Max children: 1 |
Pinnacle 1 King
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| Max adults: 4. Max children: 3 |
Pinnacle 2 Double
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| Max adults: 2. Max children: 1 |
Pinnacle Riverview 1 King
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| Max adults: 4 |
Double Room with Two Double Beds and River View
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| Max adults: 2. Max children: 1 |
Pinnacle Lakeview 1 King
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| Max adults: 4. Max children: 3 |
Pinnacle Riverview 2 Double
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| Max adults: 2. Max children: 1 |
Double Room Mobility Access
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| Max adults: 2. Max children: 1 |
King Room Mobility Access
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About Swissotel Chicago
Welcoming Booking.com guests since Nov 13, 2009
We speak your language
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4 reasons to choose Swissotel Chicago
Why book with us?
Prices you can't beat!
Manage your bookings online
They speak 5 languages
Booking is safe
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Aon Center0.2 miles
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Bridgehouse and Chicago River Museum0.3 miles
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Harris Theater0.3 miles
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Wrigley Building0.3 miles
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Chicago Tribune Tower0.3 miles
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Time Life Building0.3 miles
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Maggie Daley Park0.3 miles
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Cloud Gate - The Bean0.4 miles
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Chicago Public Library0.4 miles
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Millennium Park0.4 miles
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Art Institute of Chicago0.6 miles
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DePaul University0.8 miles
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Navy Pier0.9 miles
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Chicago Board of Trade Building0.9 miles
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Willis Tower1 miles
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Union Station1.2 miles
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Lincoln Park Zoo2.3 miles
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Guaranteed Rate Field4 miles
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Wrigley Field4.6 miles
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Train Millennium Station0.3 miles
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Midway International Airport9.3 miles
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Chicago O'Hare International Airport15.9 miles
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Food: American, Italian, Steakhouse
Amenities of Swissotel Chicago Great facilities! Review score, 8.6
Most popular amenities
Pets
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Pets are allowed. Charges may apply.
Food & Drink
- Breakfast in the room
- Bar
- Restaurant
Internet
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WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
Parking
- Parking garage
- Street parking
- Secure parking
Private parking is possible on site (reservation is not needed) and costs $74 per day.
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Express check-in/out
- 24-hour front desk
Entertainment & Family Services
- Babysitting/Child services Additional charge
Cleaning Services
- Laundry Additional charge
Business Facilities
- Fax/Photocopying
- Business center
- Meeting/Banquet facilities Additional charge
Safety & security
- Safe
General
- Paid WiFi
- Air conditioning
- Smoke-free property
- Heating
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Accessibility
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
Health & Wellness Facilities
- Fitness classes
- Fitness
- Full-body massage Additional charge
- Hand massage Additional charge
- Head massage Additional charge
- Couples' massage Additional charge
- Foot massage Additional charge
- Neck massage Additional charge
- Back massage Additional charge
- Massage Additional charge
- Fitness center
Safety features
- Face masks for guests available
- Access to healthcare professionals
- First aid kits available
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfection
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- Delivered food covered securely
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- German
- English
- Spanish
- French
- Chinese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Refundable damage deposit
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Swissotel Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
The amenity fee includes internet, local/long distance calls, fitness center access and a fitness center smoothie, dry cleaning (value of $12), nightly shoe shine upon request, coffee & tea in lobby (from 5:00 to 6:00), and 10% off private transportation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
FAQs about Swissotel Chicago
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Swissotel Chicago offers the following activities/services (charges may apply):
- Fitness center
- Massage
- Head massage
- Foot massage
- Fitness classes
- Back massage
- Full-body massage
- Couples' massage
- Hand massage
- Neck massage
- Fitness
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From the nearest airport, you can get to Swissotel Chicago by:
- Taxi 40min
- Subway/Metro 50min
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The following parking options are available to guests staying at Swissotel Chicago (subject to availability):
- Parking
- On-site parking
- Private Parking
- Secure parking
- Street parking
- Parking garage
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Guests staying at Swissotel Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 6.7).
Breakfast option(s) include:
- Continental
- American
- À la carte
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The prices at Swissotel Chicago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Swissotel Chicago has 1 restaurant:
- The Palm
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Room options at Swissotel Chicago include:
- Double
- Suite
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Check-in at Swissotel Chicago is from 3:00 PM, and check-out is until 12:00 PM.
