The Ballantyne, a Luxury Collection Hotel, Charlotte
10000 Ballantyne Commons Parkway, Ballantyne, Charlotte, NC 28277, United States of America – Excellent location – show map
Excellent location – rated 9.1/10! (score from 345 reviews)
Real guests • Real stays • Real opinions
We always love the Ballantyne. It is a sweet little getaway from where we live. The hotel itself is beautiful, the attached restaurant is reliably good, and the pool with full service and bar is not to be missed!

- Kitchen
- View
- Pool 1 – indoor
- Free WiFi
- Balcony
- Free parking
- Bathtub
- Air conditioning
- 24-hour front desk
- Key card access
Experience World-class Service at The Ballantyne, a Luxury Collection Hotel, Charlotte
Featuring a spa and resort-style pools, this hotel is located in the lovely Ballantyne Community of Charlotte, North Carolina. A flat-screen TV, desk, mini-bar, plush bedding and full length mirror are included in all rooms at The Ballantyne, a Luxury Collection Hotel, Charlotte. The rooms feature large windows and ten-foot ceilings. A bathrobe and slippers are included in the marble-tiled bathroom as well as luxury bath amenities. Enjoy room service, afternoon tea or the on-site Gallery Restaurant offering regionally inspired cuisine. Guests can relax in the indoor pool, at the salon, or on the sun terrace. A fitness center and walking trails are also available. SouthPark Mall, which offers high-end shopping venues, is 8.4 mi away from The Ballantyne Hotel. The U.S. National Whitewater Center, where guests can go rafting and kayaking, is 25 minutes’ drive away.
Couples in particular like the location – they rated it 9.1 for a two-person trip.
The Ballantyne, a Luxury Collection Hotel, Charlotte has been welcoming Booking.com guests since Apr 23, 2014Hotel chain/brand: Luxury Collection
- 2 swimming pools
- Free parking
- Free WiFi
- Non-smoking rooms
- Spa
- Fitness center
- Restaurant
- Facilities for disabled guests
- Bar
- Excellent Breakfast

Categories:
See what guests loved the most:
- Cassandra
United States of America
“We always love the Ballantyne. It is a sweet little getaway from where we live. The hotel itself is beautiful, the attached restaurant is reliably good, and the pool with full service and bar is not to be missed!” - Lashonda
United States of America
“Everything was so lovely staff was nice an helpful just pricey but I love the place” - Stephen
United States of America
“staff was helpful and friendy. Parking was convenient right outside front door.” - Sharon
United States of America
“Beautiful rooms with beautiful furnishings. Hotel lobby and pool area were nice also.” - Tina
United States of America
“the staff was wonderful and very anxious to help. The property itself is amazing!” - John
United States of America
“Good vibe. Felt luxurious. Grateful for standard noon checkout. Polite valet. Free parking.” - DDebra
United States of America
“Took Team from work for a SPA day. It was excellent!” - KKatrina
United States of America
“The room was very clean and staff was helpful and friendly.” - Miranda
United States of America
“The spa was phenomenal. Everyone was was so nice and the parking lot was big. No fighting over spots.” - Morgan
United States of America
“The hotel was beautiful and the staff was amazing!!”
Property questions and answersBrowse questions from guests for anything extra you want to know about the propertyThe property usually replies within a few days
How far are you from Carowinds?
Good Evening, Carowinds is about a 15-20 minute drive from the Hotel.Answered on 5 October 2021is the fitness area and pool open?
Yes they are.Answered on 1 May 2021Do you have the option to reserve a decorated room for an anniversary enabled? How much is the extra charge? Thanks
Yes we can do a romantic turndown (rose petals and candles) for $65.Answered on 13 July 2022Are you Pet friendly
Currently we allow service animals only.Answered on 25 May 2023Do all the rooms available have a bathtub
All of our rooms have bath tubs. Some are garden tubs, others are shower/tub combinations.Answered on 1 May 2021do you have any jacuzzi rooms?
None of our guest rooms include jacuzzi tubs, though the majority of our rooms include an oversized soaking tub. Please call the hotel in advance of y..Answered on 21 July 2021- Still looking?
Area info *
Restaurants1 Restaurant On Site
- Gallery Restaurant
- CuisineAmerican
- Open forBreakfast • Lunch • Dinner
- AmbienceFamily-friendly • Traditional • Modern • Romantic
- Dietary optionsVegetarian • Gluten-free
Resort Facilities at The Ballantyne, a Luxury Collection Hotel, CharlotteGreat facilities! Review score, 9.1
- 2 swimming pools
- Free parking
- Free WiFi
- Non-smoking rooms
- Spa
- Fitness center
- Restaurant
- Facilities for disabled guests
- Bar
- Excellent Breakfast
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- Picnic area
- Outdoor furniture
- Sun deck
- Terrace
- Socket near the bed
- Clothes rack
- Bicycle rental
- Live sports events (broadcast)Additional chargeOff-site
- Live music/PerformanceAdditional chargeOff-site
- Cooking classAdditional chargeOff-site
- Themed dinnersAdditional charge
- Stand-up comedyAdditional chargeOff-site
- Temporary art galleries
- Horseback ridingAdditional chargeOff-site
- BowlingAdditional chargeOff-site
- Cycling
- HikingOff-site
- CanoeingAdditional chargeOff-site
- Playground
- FishingOff-site
- Tennis courtAdditional chargeOff-site
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Radio
- Telephone
- TV
- Pay-per-view channels
- FruitAdditional charge
- Wine/ChampagneAdditional charge
- Kids' mealsAdditional charge
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Valet parking
- Accessible parking
- Invoice provided
- Lockers
- Concierge
- ATM on site
- Express check-in/out
- 24-hour front desk
- Outdoor play equipment for kids
- Board games/Puzzles
- Daily housekeeping
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- Fax/Photocopying
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Key card access
- Key access
- 24-hour security
- Safe
- Shuttle service
- Vending machine (drinks)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Wake-up service
- Tile/Marble floor
- Heating
- Laptop safe
- Carpeted
- Elevator
- Hair/Beauty salon
- Facilities for disabled guests
- Non-smoking rooms
- Iron
- Wake-up service/Alarm clock
- Room service
- Auditory guidance
- Visual aids (tactile signs)
- Visual aids (Braille)
- Lowered sink
- Raised toilet
- Toilet with grab rails
- Wheelchair accessible
- Upper floors accessible by elevator
- Opening times
- Open all year
- All ages welcome
- Pool/Beach towels
- Beach chairs/Loungers
- Opening times
- Seasonal
- All ages welcome
- Pool with view
- Pool/Beach towels
- Pool bar
- Beach chairs/Loungers
- Beach umbrellas
- Fenced pool
- Locker rooms
- Fitness
- Massage chair
- Full-body massage
- Hand massage
- Head massage
- Couples' massage
- Foot massage
- Neck massage
- Back massage
- Spa/Wellness packages
- Foot bath
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Hairstyling
- Hair coloring
- Haircut
- Pedicure
- Manicure
- Hair treatments
- Makeup services
- Waxing services
- Facial treatments
- Beauty services
- Beach chairs/Loungers
- Hot tub/Jacuzzi
- MassageAdditional charge
- SpaAdditional charge
- Fitness center
- Sauna
- English
- Spanish
House rules
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.
The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.
All cribs and extra beds are subject to availability.
Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Other
The Ballantyne, a Luxury Collection Hotel, Charlotte accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Ballantyne, a Luxury Collection Hotel, Charlotte of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Outdoor Pool: Closed from Thu, Nov 02, 2023 until Tue, Apr 02, 2024
Outdoor Pool: Closed from Sat, Nov 02, 2024 until Tue, Apr 01, 2025
FAQs about The Ballantyne, a Luxury Collection Hotel, Charlotte
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Room options at The Ballantyne, a Luxury Collection Hotel, Charlotte include:
- Double
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The Ballantyne, a Luxury Collection Hotel, Charlotte is 11.2 miles from the center of Charlotte. All distances are measured in straight lines. Actual travel distances may vary.
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The prices at The Ballantyne, a Luxury Collection Hotel, Charlotte may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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The Ballantyne, a Luxury Collection Hotel, Charlotte offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Hiking
- Playground
- Bowling
- Fishing
- Tennis court
- Canoeing
- Live sports events (broadcast)
- Bicycle rental
- Temporary art galleries
- Horseback riding
- Cooking class
- Beauty services
- Locker rooms
- Facial treatments
- Swimming pool
- Waxing services
- Stand-up comedy
- Makeup services
- Themed dinners
- Hair treatments
- Live music/Performance
- Manicure
- Pedicure
- Haircut
- Hair coloring
- Hairstyling
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
- Foot bath
- Spa/Wellness packages
- Back massage
- Neck massage
- Foot massage
- Couples' massage
- Head massage
- Hand massage
- Full-body massage
- Massage chair
- Fitness
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Check-in at The Ballantyne, a Luxury Collection Hotel, Charlotte is from 4:00 PM, and check-out is until 12:00 PM.
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The Ballantyne, a Luxury Collection Hotel, Charlotte has 1 restaurant:
- Gallery Restaurant
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Yes, there's a hot tub. You can find out more about this and the other facilities at The Ballantyne, a Luxury Collection Hotel, Charlotte on this page.
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Guests staying at The Ballantyne, a Luxury Collection Hotel, Charlotte can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).
Breakfast option(s) include:
- Vegetarian
- Gluten-free
- American
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.