Featuring a spa and resort-style pools, this hotel is located in the lovely Ballantyne Community of Charlotte, North Carolina. A flat-screen TV, desk, mini-bar, plush bedding and full length mirror are included in all rooms at The Ballantyne, a Luxury Collection Hotel, Charlotte. The rooms feature large windows and ten-foot ceilings. A bathrobe and slippers are included in the marble-tiled bathroom as well as luxury bath amenities. Enjoy room service, afternoon tea or the on-site Gallery Restaurant offering regionally inspired cuisine. Guests can relax in the indoor pool, at the salon, or on the sun terrace. A fitness center and walking trails are also available. SouthPark Mall, which offers high-end shopping venues, is 8.4 mi away from The Ballantyne Hotel. The U.S. National Whitewater Center, where guests can go rafting and kayaking, is 25 minutes’ drive away.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Luxury Collection
Hotel chain/brand
Luxury Collection

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

American

Free Parking Available On Site

Activities:

Tennis court

Fitness center

Fishing


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
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Guest reviews
Review score
Guest review summary
This is an automated summary based on 35 reviews from the past 12 months.
Guests enjoyed the excellent <b>location</b> and <b>friendly staff</b> at The Ballantyne. However, they were unimpressed with the <b>value for money</b>, noting extra charges for amenities like fridges. The restaurant and <b>pool</b> received mixed reviews, while the <b>spa</b> was praised but considered pricey. Check-in and check-out experiences varied.
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Categories:

Staff
9.5
Facilities
9.3
Cleanliness
9.4
Comfort
9.5
Value for money
8.5
Location
9.2
Free Wifi
8.5
High score for Charlotte
Select topics to read reviews:

Guests who stayed here loved

  • Ferguson
    United States of America United States of America
    The location is very centrally located to so many great shops, restaurants, and right off the highway. The pool area was quiet and clean, and the staff was amazingly accommodating. We interacted with the concierge, front desk, and valet and all...
  • Ariel
    United States of America United States of America
    Great location and property. Service was excellent. Amenities and spa were amazing.
  • Lisette
    United States of America United States of America
    Beautiful Location and impeccable facilities. I loved the area and all the accessible restaurants and shopping near by. This hotel was truly beautiful and the out doors has something for everyone. Playground for children quietly sit on the green...
  • Kirstie
    United States of America United States of America
    Loved everything about this resort from the decor, the architectural designs and bedding and updated bathrooms. Restaurant was fantastic. We enjoyed the pool and the grounds. Afternoon tea was a nice addition to our weekend. We will definitely...
  • Mary
    United States of America United States of America
    The amenities are amazing. The location is excellent. Free parking.The coffee bar in the morning was fabulous. All of the staff I encountered were superb.Many dining options within an easy 5 min walk.
  • Sherry
    United States of America United States of America
    The amenities of the hotel are great. We loved the outdoor pool and poolside cocktails. The bed in our room was very comfortable and we slept well.
  • Lakeisha
    United States of America United States of America
    Everything and how the workers was so hostile….i can say this hotel is overrated because there is always something to do.
  • M
    Melody
    United States of America United States of America
    Very nice property. Very comfortable. Based on my own previous experiences 8 out 10.
  • Tiana
    United States of America United States of America
    This hotel is very clean with all of the amenities to make for a comfortable stay. The staff goes above and beyond to ensure that you have an exceptional experience. Housekeeping is always cheerful, and anxious to provide for our needs. Though the...
  • Madison
    United States of America United States of America
    The luxurious outdoor part and hallways and balconies that anybody could use. Very fancy and beautiful

Area info

Restaurants
1 Restaurant On Site

  • Gallery Restaurant
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Gluten-free

Resort facilities at The Ballantyne, a Luxury Collection Hotel, Charlotte
Great facilities! Review score, 9.3

Most popular amenities

  • 2 swimming pools
  • Free parking
  • Free Wifi
  • Non-smoking rooms
  • Spa
  • Fitness center
  • Restaurant
  • Facilities for disabled guests
  • Bar

Bathroom

  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower

Bedroom

  • Linens
  • Wardrobe or closet
  • Alarm clock

Outdoors

  • Picnic area
  • Outdoor furniture
  • Sun deck
  • Terrace

Room Amenities

  • Socket near the bed
  • Clothes rack

Activities

  • Bicycle rental
  • Live sports events (broadcast)
    Additional chargeOff-site
  • Live music/Performance
    Additional chargeOff-site
  • Cooking class
    Additional chargeOff-site
  • Themed dinners
    Additional charge
  • Stand-up comedy
    Additional chargeOff-site
  • Temporary art galleries
  • Horseback riding
    Additional chargeOff-site
  • Bowling
    Additional chargeOff-site
  • Cycling
  • Hiking
    Off-site
  • Canoeing
    Additional chargeOff-site
  • Playground
  • Fishing
    Off-site
  • Tennis court
    Additional chargeOff-site

Living Area

  • Sitting area
  • Desk

Media & Technology

  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Food & Drink

  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar

Internet
Wifi is available in the rooms and is free of charge.

Parking
Free public parking is available on site (reservation is not needed).

  • Valet parking
  • Accessible parking

Front Desk Services

  • Invoice provided
  • Lockers
  • Concierge
  • ATM on site
  • Express check-in/out
  • 24-hour front desk

Entertainment & Family Services

  • Outdoor play equipment for kids
  • Board games/Puzzles

Cleaning Services

  • Daily housekeeping
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge

Business Facilities

  • Fax/Photocopying
  • Meeting/Banquet facilities
    Additional charge

Safety & security

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe

General

  • Shuttle service
  • Carbon monoxide detector
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Heating
  • Laptop safe
  • Carpeted
  • Elevator
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service

Accessibility

  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Entire unit wheelchair accessible
  • Upper floors accessible by elevator

2 swimming pools

Pool 1 – indoorFree!

  • Open all year
  • All ages welcome
  • Pool/Beach towels
  • Beach chairs/Loungers

Pool 2 – outdoorFree!

  • Seasonal
  • All ages welcome
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach chairs/Loungers
  • Beach umbrellas
  • Fenced pool

Spa

  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Foot bath
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Waxing services
  • Facial treatments
  • Beauty services
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
  • Sauna

Languages Spoken

  • English
  • Spanish

House rules
The Ballantyne, a Luxury Collection Hotel, Charlotte takes special requests – add in the next step!

Check-in
From 4:00 PM
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$35 per stay
Crib upon request
Free
3+ years
Extra bed upon request
$35 per stay

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 21
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional fees may apply.
Cards accepted at this property
American ExpressVisaMastercardDiners ClubJCBDiscoverUnionPay credit card

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Ballantyne, a Luxury Collection Hotel, Charlotte of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

FAQs about The Ballantyne, a Luxury Collection Hotel, Charlotte

  • The Ballantyne, a Luxury Collection Hotel, Charlotte has 1 restaurant:

    • Gallery Restaurant

  • The Ballantyne, a Luxury Collection Hotel, Charlotte offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Playground
    • Bowling
    • Fishing
    • Tennis court
    • Canoeing
    • Live sports events (broadcast)
    • Bicycle rental
    • Temporary art galleries
    • Horseback riding
    • Cooking class
    • Beauty services
    • Locker rooms
    • Facial treatments
    • Swimming pool
    • Waxing services
    • Stand-up comedy
    • Makeup services
    • Themed dinners
    • Hair treatments
    • Live music/Performance
    • Manicure
    • Pedicure
    • Haircut
    • Hair coloring
    • Hairstyling
    • Body treatments
    • Body scrub
    • Body wrap
    • Spa facilities
    • Steam room
    • Spa lounge/Relaxation area
    • Foot bath
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Massage chair
    • Fitness

  • The prices at The Ballantyne, a Luxury Collection Hotel, Charlotte may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at The Ballantyne, a Luxury Collection Hotel, Charlotte can enjoy a highly-rated breakfast during their stay (guest review score: 8.0).

    Breakfast option(s) include:

    • American

  • Check-in at The Ballantyne, a Luxury Collection Hotel, Charlotte is from 4:00 PM, and check-out is until 12:00 PM.

  • Room options at The Ballantyne, a Luxury Collection Hotel, Charlotte include:

    • Double
    • Suite

  • The Ballantyne, a Luxury Collection Hotel, Charlotte is 11.2 miles from the center of Charlotte. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at The Ballantyne, a Luxury Collection Hotel, Charlotte on this page.