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  • The fine print
  • Guest reviews (143)

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

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We Price Match

Hotel The Francis

The Francis

747 Congress Street, Portland, ME 04102, United States of America – Excellent location – show map

Excellent location – rated 9.1/10! (score from 143 reviews)

Real guests • Real stays • Real opinions

9.2
Awesome
143 reviews
  • Facilities

    9.2

  • Cleanliness

    9.6

  • Comfort

    9.3

  • Value for money

    8.7

  • Location

    9.1

  • Total

    9.2

  • Free WiFi

    9.7

Our room was clean, charming, comfortable bed, nice bathroom. Lovely decor. Staff was helpful, friendly. Very quick check in process. About a mile walk to the waterfront area, which we enjoyed the walk to. Some nice restaurants within a few block walk.

Shelly United States of America

We love the building and the interior of the hotel. the rooms were squeaky clean, spacious, and well-lit! The hotel has a dedicated parking space for guests. We love love love the coffee shop and bakery across the street, and the area is beautiful for walking around. lots of shops and restaurants walking distance from the hotel!

Razan United States of America

Our stay was during the covid19 pandemic. The staff was super friendly and due to limited numbers of travelers, we felt like we had the place to ourselves. It feels like a hotel meets bed and breakfast. There is a lot of charm and character and it is cozy. Great beds and wonderful showers. We had a deck which would have been nicer had it not been raining.

Dana United States of America

This was my absolute favorite property I have ever stayed at. This place was quaint, clean, the staff was astoundingly welcome and pleasant, the rooms kept the Victorian accents with modern touches and furnishings. I would stay here again in a heartbeat. I felt comfortable and welcome during my stay. I loved it so much I decided to stay another night!

Kaitlin United States of America

The service was excellent and the rooms so comfy. Also liked that it was near great restaurants and the museum.

Joanne United States of America

This place is gorgeous, comfortable, chic, and we loved the location, especially for the coffeehouse across the street.

Sarah United States of America

Nice quiet room, pleasant staff. Room was spotless, hotel lobby was pretty with a cool fireplace. Parking was free, location was good. Cool adjoining restaurant, glad our room was away from the restaurant, think it could have been noisy.

Amy United States of America

We enjoyed the space in the king suite and it was quiet as we requested for a restful sleep. Staff was extremely friendly with excellent recommendations for dining when we inquired.

James United States of America

Beautifully appointed, helpful staff and nice location to get some walks into the main part of town. Loved the sweet shop across the street!

Amy United States of America

Beautiful facility, large rooms and immaculately clean.

Ronald United States of America

Free WiFi

9.7
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The building where the hotel is located
A bed or beds in a room at The Francis
A bed or beds in a room at The Francis
A seating area at The Francis
The building where the hotel is located
A bed or beds in a room at The Francis
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The Francis

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The Francis

9.2
Awesome
143 reviews
  • 9.7

    Free WiFi

  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • What guests loved the most:
  • “Our room was clean, charming, comfortable bed, nice bathroom. Lovely decor. Staff was helpful, friendly. Very quick check in process.”
    Shelly Shelly United States of America United States of America
  • “We love the building and the interior of the hotel. the rooms were squeaky clean, spacious, and well-lit! The hotel has a dedicated parking space for guests.”
    Razan Razan United States of America United States of America
  • “Our stay was during the covid19 pandemic. The staff was super friendly and due to limited numbers of travelers, we felt like we had the place to ourselves.”
    Dana Dana United States of America United States of America
  • “This was my absolute favorite property I have ever stayed at. This place was quaint, clean, the staff was astoundingly welcome and pleasant, the rooms kept the Victorian accents with modern touches...”
    Kaitlin Kaitlin United States of America United States of America
  • “The service was excellent and the rooms so comfy. Also liked that it was near great restaurants and the museum.”
    Joanne Joanne United States of America United States of America
  • “This place is gorgeous, comfortable, chic, and we loved the location, especially for the coffeehouse across the street.”
    Sarah Sarah United States of America United States of America
  • “Nice quiet room, pleasant staff. Room was spotless, hotel lobby was pretty with a cool fireplace. Parking was free, location was good.”
    Amy Amy United States of America United States of America
  • “We enjoyed the space in the king suite and it was quiet as we requested for a restful sleep. Staff was extremely friendly with excellent recommendations for dining when we inquired.”
    James James United States of America United States of America
  • “Beautifully appointed, helpful staff and nice location to get some walks into the main part of town. Loved the sweet shop across the street!”
    Amy Amy United States of America United States of America
  • “Beautiful facility, large rooms and immaculately clean.”
    Ronald Ronald United States of America United States of America

Get the celebrity treatment with world-class service at The Francis

The Francis, a historic landmark, is located in Portland's Bramhall neighborhood, near Art District. Guests can enjoy the spa.

Free WiFi is provided throughout the property. Located on the second floor, The Spa at The Francis features a menu of full body massages and locally sourced scrubs.

Museums, galleries, theaters, skating rinks, craft breweries and boutiques are within a 0.9 mi radius of the property. Portland International Jetport Airport is 3.2 mi from The Francis.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

We speak your language!

The Francis has been welcoming Booking.com guests since Aug 11, 2017

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Brilliant!

Most popular amenities

Free parking
Pet friendly
Free WiFi
Spa
Non-smoking rooms
Family rooms

Good for couples – they rated the facilities 9.2 for two-person stays.

낍 Top Location: Highly rated by recent guests (9.1)

끸 Free parking available at the hotel

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  • 2 queen beds
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Standard Queen Room
  • 1 queen bed
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King Suite
  • 1 king bed
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Standard King Room with Deck
  • 1 king bed
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Standard King Room
  • 1 king bed
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King Room - Disability Access
  • 1 king bed
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King Suite with Balcony
  • 1 king bed
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Junior Suite
High floor
  • 1 king bed
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Guest reviews

9.2
Awesome
143 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Shelly United States of America

    “Our room was clean, charming, comfortable bed, nice bathroom. Lovely decor. Staff was helpful, friendly. Very quick check in process. About a mile walk to the waterfront area, which we enjoyed the walk to. Some nice restaurants within a few block walk.” Read more

  • Razan United States of America

    “We love the building and the interior of the hotel. the rooms were squeaky clean, spacious, and well-lit! The hotel has a dedicated parking space for guests. We love love love the coffee shop and bakery across the street, and the area is beautiful for walking around. lots of shops and restaurants walking distance from the hotel!” Read more

  • Dana United States of America

    “Our stay was during the covid19 pandemic. The staff was super friendly and due to limited numbers of travelers, we felt like we had the place to ourselves. It feels like a hotel meets bed and breakfast. There is a lot of charm and character and it is cozy. Great beds and wonderful showers. We had a deck which would have been nicer had it not been raining.” Read more

  • Kaitlin United States of America

    “This was my absolute favorite property I have ever stayed at. This place was quaint, clean, the staff was astoundingly welcome and pleasant, the rooms kept the Victorian accents with modern touches and furnishings. I would stay here again in a heartbeat. I felt comfortable and welcome during my stay. I loved it so much I decided to stay another night!” Read more

  • Joanne United States of America

    “The service was excellent and the rooms so comfy. Also liked that it was near great restaurants and the museum.”

  • Sarah United States of America

    “This place is gorgeous, comfortable, chic, and we loved the location, especially for the coffeehouse across the street.”

  • Amy United States of America

    “Nice quiet room, pleasant staff. Room was spotless, hotel lobby was pretty with a cool fireplace. Parking was free, location was good. Cool adjoining restaurant, glad our room was away from the restaurant, think it could have been noisy.”

  • James United States of America

    “We enjoyed the space in the king suite and it was quiet as we requested for a restful sleep. Staff was extremely friendly with excellent recommendations for dining when we inquired.”

  • Amy United States of America

    “Beautifully appointed, helpful staff and nice location to get some walks into the main part of town. Loved the sweet shop across the street!”

  • Ronald United States of America

    “Beautiful facility, large rooms and immaculately clean.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About The Francis

Welcoming Booking.com guests since Aug 11, 2017

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Do you have a room with a bath tub?

    We do not have any bath tubs on the property. Thank you!


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard King Room with Deck
  • Is there a coffee in the suite?

    We have a Keurig in the lobby available to all guests. We have a Breakfast in Bed package where we pick up breakfast for you from Tandem Bakery and we bring their coffee along with it.


    You found this answer helpful

    You found this answer unhelpful

  • What does “partially refundable” mean exactly?

    If you cancel before 5 days until your reservation, the deposit will be refunded minus $35 for processing. Inside that 5 day window it is non-refundable.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Queen Room

Previous question and answers from this property

See what other travelers asked before staying at Hotel The Francis

Most recent questions
  • Do you have a room with a bath tub?

    We do not have any bath tubs on the property. Thank you!


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard King Room with Deck
  • Is there a coffee in the suite?

    We have a Keurig in the lobby available to all guests. We have a Breakfast in Bed package where we pick up breakfast for you from Tandem Bakery and we bring their coffee along with it.


    You found this answer helpful

    You found this answer unhelpful

  • What does “partially refundable” mean exactly?

    If you cancel before 5 days until your reservation, the deposit will be refunded minus $35 for processing. Inside that 5 day window it is non-refundable.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Standard Queen Room

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Portland Exposition Building
    0.3 miles
  • Portland Stadium
    0.4 miles
  • Victoria Mansion
    0.5 miles
  • Wadsworth Longfellow House
    0.6 miles
  • Merrill Auditorium
    0.8 miles
  • Casco Bay
    0.8 miles
  • Portland Downtown Historic District
    0.8 miles
  • Arts District
    1.2 miles
  • Portland Observatory
    1.4 miles
  • Back Cove Historic District
    1.4 miles
Restaurants & cafes
  • Restaurant Pai Men Miyake
    0.2 miles
  • Restaurant Chaval
    0.2 miles
  • Cafe/Bar LFK
    0.2 miles
  • Restaurant Floods
    0 miles
  • Cafe/Bar Tandem Coffee & Bakery
    0 miles
  • Cafe/Bar Bramhall Pub
    0 miles
Top attractions
  • Aquaboggan Water Park
    9.8 miles
  • Old Orchard Beach
    10 miles
  • Old Orchard Beach Pier
    10.9 miles
  • Palace Playland
    10.9 miles
  • Pirate's Cove
    11.2 miles
  • Funtown Splashtown USA
    11.7 miles
Closest Airports
  • Portland International Jetport
    2 miles
  • Pease International Tradeport
    48.5 miles
  • Augusta State Airport
    51.8 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!

4 reasons to choose The Francis

Why book with us?

Prices you can't beat!

Manage your bookings online

They speak 2 languages

Booking is safe

Amenities of The Francis Great facilities! Review score, 9.2

Most popular amenities

Free parking
Pet friendly
Free WiFi
Spa
Non-smoking rooms
Family rooms
Outdoors
  • Terrace
Pets
  • Pets are allowed on request. Charges may apply.

Activities
  • Temporary art galleries
Food & Drink
  • Chocolate/Cookies Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    Free! Free public parking is possible on site (reservation is not needed).

  • Accessible parking
  • Street parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Ironing service Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Honeymoon suite
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
Accessibility
  • Auditory guidance
  • Visual aids (Braille)
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Full-body massage Additional charge
  • Couples' massage Additional charge
  • Back massage Additional charge
  • Spa/Wellness packages
  • Spa facilities
  • Massage Additional charge
  • Spa Additional charge
Languages Spoken
  • English
  • French

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House rules The Francis takes special requests – add in the next step!

Check-in

3:00 PM - 8:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 11 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Free
Extra bed by request
$35 per child, per night
3+ years
Extra bed by request
$35 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed on request. Charges may apply.

Cards accepted at this hotel

Maestro Mastercard Visa American Express The Francis accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Francis accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note, the standard king room is accessible by climbing three steps after exiting the elevator.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

This property is located in a residential area, and guests are asked to refrain from excessive noise.

Please inform The Francis of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

FAQs about The Francis

  • The Francis offers the following activities/services (charges may apply):

    • Spa
    • Massage
    • Back massage
    • Spa facilities
    • Full-body massage
    • Spa/Wellness packages
    • Couples' massage
    • Temporary art galleries

  • Room options at The Francis include:

    • Double
    • Suite

  • The following parking options are available to guests staying at The Francis (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Street parking
    • Accessible parking

  • From the nearest airport, you can get to The Francis by:

    • Car 12min

  • Check-in at The Francis is from 3:00 PM, and check-out is until 11:00 AM.

  • The prices at The Francis may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

9.2 Awesome 143 reviews 100% real guest experiences
  • Awesome: 9+

    111

  • Good: 7 – 9

    25

  • Okay: 5 – 7

    4

  • Poor: 3 – 5

    2

  • Very Poor: 1 – 3

    1

Categories
  • Staff9.4
  • Facilities9.2
  • Cleanliness9.6
  • Comfort9.3
  • Value for money8.7
  • Location9.1
  • Free WiFi 9.7
High score for Portland

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    How to get to The Francis from Portland International Jetport
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      12 minutes
    • Free parking is available.
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    The Best of Portland

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    • Old Orchard Beach

    Attractions

    • Funtown Splashtown USA
    • Aquaboggan Water Park

    Galleries

    • Portland Museum of Art

    Golf Courses

    • Pirate's Cove
    • Dunegrass Golf Club
    • Twin Falls Golf Club

    Landmarks

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    • Casco Bay
    • Victoria Mansion
    • Wadsworth Longfellow House

    Museums

    • Old Orchard Beach Historical Society Museum

    Parks

    • Palace Playland
    • Back Cove Historic District
    • Portland Downtown Historic District
    • Portland Stadium
    • Westbrook College Historic District

    Popular Areas

    • Old Orchard Beach Pier
    • Arts District

    Stadiums or Arenas

    • Portland Exposition Building

    Theaters

    • Merrill Auditorium

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