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Hotel
The Francis
Hotel
747 Congress Street, Portland, ME 04102, United States of America – Great location - show map
After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
The staff went above and beyond to help us. Our room was very comfortable and quiet.
Sherry
United States of America
United States of AmericaStaff is excellent, location is good, room is clean
Agnes
United States of America
United States of AmericaPet friendly, great staff. It was very easy to check in and out.
Norman_wong
United States of America
United States of AmericaThe location of the hotel is perfect. We walked everywhere in Portland from the hotel. The staff communicates via text each day, sometime twice or more each day and are extremely helpful.
Barbara
United States of America
United States of AmericaThe breakfast was amazing. I don't usually splurge on room service, but this was a real treat. Our location was perfect for us, walkable to many sights but in a quieter part of town.
Nancy
United States of America
United States of AmericaThe hotel was beautiful, in a great location and had amazing food available for breakfast that was brought up to the room. I have never had such good baked goods and coffee in my life! The staff were nice very helpful, checkin and checkout were effortless. Room cleaning was also good, I have stayed at hotels recently that did not do room cleaning due to Covid; that was nice. The bathroom and the shower products were excellent; loved the moisturizer! Excellent mini-bar and snacks in the room too.
Paul
United States of America
United States of AmericaThey found out we were celebrating a recent engagement and gave us a bottle of wine to celebrate. Our room overlooked a beautiful garden and felt comfortable and homey. The location could not have been better, walking distance to all of the restaurants and shops downtown with convenient parking.
Madeline
United States of America
United States of AmericaThe hotel is exceptionally attentive and texts you to offer help with anything you need. I told them it was our anniversary and a bottle of prosecco was waiting for us.
Liz
United States of America
United States of AmericaThey did not serve breakfast that I know of, but we went to a very good Asian coffee place across the street.
Faith
United States of America
United States of AmericaComfy bed, very nice bathroom with Malin & Goetz toiletries, lots of special touches like local wine and cocktails in the fridge and snacks! We were even upgraded because it was our anniversary and given complimentary champagne, rose petals on the bed, and a handwritten note! Stuff you don’t get at a big hotel chain. Cool property just outside of the busy downtown area- walking distance to restaurants and bars if you don’t mind a 20min walk. Must get the cinnamon roll at Tandem right across the street.. I never knew I could love a pastry so much we waited in line both mornings for one. Also highly recommend Scales for a special dinner!
Elizabeth
United States of America
United States of America8.7
Excellent
127 reviews
- What guests loved the most:
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Sherry
United States of America
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Agnes
United States of America
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Norman_wong
United States of America
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Barbara
United States of America
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Nancy
United States of America
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Paul
United States of America
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Madeline
United States of America
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Liz
United States of America
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Faith
United States of America
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Elizabeth
United States of America
Categories:
4 reasons to choose The Francis
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See what guests loved the most:
- Sherry
United States of America“The staff went above and beyond to help us. Our room was very comfortable and quiet.” 
AgnesUnited States of America“Staff is excellent, location is good, room is clean”- Norman_wongUnited States of America“Pet friendly, great staff. It was very easy to check in and out.”
BarbaraUnited States of America“The location of the hotel is perfect. We walked everywhere in Portland from the hotel. The staff communicates via text each day, sometime twice or more each day and are extremely helpful.”
NancyUnited States of America“The breakfast was amazing. I don't usually splurge on room service, but this was a real treat. Our location was perfect for us, walkable to many sights but in a quieter part of town.”
PaulUnited States of America“The hotel was beautiful, in a great location and had amazing food available for breakfast that was brought up to the room. I have never had such good baked goods and coffee in my life! The staff were nice very helpful, checkin and checkout were...”
MadelineUnited States of America“They found out we were celebrating a recent engagement and gave us a bottle of wine to celebrate. Our room overlooked a beautiful garden and felt comfortable and homey. The location could not have been better, walking distance to all of the...”
LizUnited States of America“The hotel is exceptionally attentive and texts you to offer help with anything you need. I told them it was our anniversary and a bottle of prosecco was waiting for us.”
FaithUnited States of America“They did not serve breakfast that I know of, but we went to a very good Asian coffee place across the street.”- ElizabethUnited States of America“Comfy bed, very nice bathroom with Malin & Goetz toiletries, lots of special touches like local wine and cocktails in the fridge and snacks! We were even upgraded because it was our anniversary and given complimentary champagne, rose petals on the...”
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Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
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How are the bedsWe use Mattress Concierge Plush line mattresses and they are very comfortable.Answered on November 4, 2021
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How comfortable are your bedsWe use Mattress Concierge Plush line mattresses and they are very comfortable.Answered on November 4, 2021
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Do you allows small emotional support dog (under 15 lbs and certified)?Yes of course.Asked about: Standard King Room • Answered on April 22, 2021
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Do you have a room with a bath tub?We do not have any bath tubs on the property. Thank you!Asked about: Standard King Room with Deck • Answered on January 14, 2021
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Is there a coffee in the suite?We have a Keurig in the lobby available to all guests. We have a Breakfast in Bed package where we pick up breakfast for you from Tandem Bakery and we bring their coffee along with it.Answered on November 5, 2019
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What's nearby
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Portland Exposition Building0.3 miles
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Portland Stadium0.4 miles
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Victoria Mansion0.5 miles
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Wadsworth Longfellow House0.6 miles
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Merrill Auditorium0.8 miles
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Casco Bay0.8 miles
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Portland Downtown Historic District0.8 miles
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Arts District1.2 miles
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Portland Observatory1.4 miles
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Back Cove Historic District1.4 miles
Restaurants & cafes
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Restaurant Pai Men Miyake0.2 miles
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Restaurant Chaval0.2 miles
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Cafe/Bar LFK0.2 miles
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Restaurant Floods0 miles
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Cafe/Bar Tandem Coffee & Bakery0 miles
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Cafe/Bar Bramhall Pub0 miles
Top attractions
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Aquaboggan Water Park9.8 miles
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Old Orchard Beach10 miles
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Old Orchard Beach Pier10.9 miles
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Palace Playland10.9 miles
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Pirate's Cove11.2 miles
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Funtown Splashtown USA11.7 miles
Closest Airports
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Portland International Jetport2 miles
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Pease International Tradeport48.5 miles
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Augusta State Airport51.8 miles
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All distances are measured in straight lines. Actual travel distances may vary.
Amenities of The Francis
Outdoors
Pets
Pets are allowed on request. Charges may apply.
Activities
Food & Drink
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is available on site (reservation is not needed).
Front Desk Services
Entertainment & Family Services
Cleaning Services
Business Facilities
Safety & security
General
Accessibility
Health & Wellness Facilities
Languages Spoken
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 11 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
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Crib by request
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Free |
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Extra bed by request
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$35 per child, per night |
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Extra bed by request
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$35 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed on request. Charges may apply.
The Francis accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note, the standard king room is accessible by climbing three steps after exiting the elevator.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
This property is located in a residential area, and guests are asked to refrain from excessive noise.
Please inform The Francis of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Spa/wellness center is closed from Tue, Apr 13, 2021 until Fri, Jul 09, 2021
FAQs about The Francis
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Room options at The Francis include:
- Double
- Suite
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The Francis is 0.9 miles from the center of Portland.
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The prices at The Francis may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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From the nearest airport, you can get to The Francis by:
- Car 12min
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Check-in at The Francis is from 3:00 PM, and check-out is until 11:00 AM.
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The Francis offers the following activities/services (charges may apply):
- Spa
- Massage
- Spa/Wellness packages
- Temporary art galleries
- Couples' massage
- Spa facilities
- Back massage
- Full-body massage
