Name: The Franklin Hotel
Address: 164 East 87th Street, Upper East Side, New York City, NY 10128, United States of America, 164 East 87th Street, New York State, NY 10128, USA
Price range: Prices for upcoming dates start at $143 per night (We Price Match)
Rating: 7.2

Room Info & Price
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The Fine Print
Guest Reviews (779)

Hotel The Franklin Hotel

This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location 164 East 87th Street, Upper East Side, New York City, NY 10128, United States of America – This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location

86th Street Lexington Avenue Line: less than a minute away! (150 feet by foot)

Traveler photo of New York City

August 8, 2016

We have stayed at the hotel every time we come to NYC. We like its location and value. The staff is friendly and helpful.

David, United States of America

Very good quality/price for NYC upper east side! Clean and calm. Perfect for one person.

Rezarta, Belgium

Small old fashioned hotel in a great location close to museum mile and good places to eat. Good value for New York

Sheila, United Kingdom

The bed was really comfortable. The cleaning staff was very polite, friendly and accommodating.

Maryam, United States of America

Perfect location next to 86th Lexington Av. subway station, also it is 5-10 mins walk from Guggenheim, MET, Central Park. Staff was very kind and helpful, our room spotlessly clean that made our stay simply great.

Dora, Hungary

I've already submitted a review....room was clean, bed was comfortable, facility was very clean, breakfast was adequate, staff was very helpful (carried bags, flagged a cab and treated us with respect (three seniors travelling together!) We were fascinated with antique elevator and the miniature sink in bathroom.....not a negative, just an interesting aside!

Lee, United States of America

We chose the Franklin upon the recommendation of our relative living nearby. The location was important to us and this was close to her apt. The room was called a "small queen" which it was, reminding us of small European rooms we have stayed in. It is more suitable for one person than two and they should be small or average size people as there was very little moving around space. The breakfast and sitting rooms are shabby and could use new furniture. The front desk staff and bellmen were very good and helpful. The room and bathroom were very clean.

Susan, United States of America

I loved the night staff and how welcoming they were and made check in so easy for me. The location was perfect and so close to all the major attractions on the UES.

Amy, United States of America

Location is great, very close to subway. Beds comfortable and rooms clean. Breakfast had what you needed

Bekku, United Kingdom

Location was great, near 86th St. metro station, only 2 mins walks to metro and many shopping and reatuarants near by. There are Shake shack burger, H&M, Ultra beauty and Sephora. Receptions lady was helpful and great. Perfect stay if you have few days in NY.

May, Thailand

8.3

Great location!

What guests loved the most:
“We have stayed at the hotel every time we come to NYC. We like its location and value. The staff is friendly and helpful.”

David United States of America
“Very good quality/price for NYC upper east side! Clean and calm. Perfect for one person.”

Rezarta Belgium
“Small old fashioned hotel in a great location close to museum mile and good places to eat. Good value for New York ”

Sheila United Kingdom
“The bed was really comfortable. The cleaning staff was very polite, friendly and accommodating.”

Maryam United States of America
“Perfect location next to 86th Lexington Av. subway station, also it is 5-10 mins walk from Guggenheim, MET, Central Park. ”

Dora Hungary
“I've already submitted a review....room was clean, bed was comfortable, facility was very clean, breakfast was adequate, staff was very helpful (carried bags, flagged a cab and treated us with...”

Lee United States of America
“We chose the Franklin upon the recommendation of our relative living nearby. The location was important to us and this was close to her apt. ”

Susan United States of America
“I loved the night staff and how welcoming they were and made check in so easy for me. The location was perfect and so close to all the major attractions on the UES.”

Amy United States of America
“Location is great, very close to subway. Beds comfortable and rooms clean. Breakfast had what you needed”

Bekku United Kingdom
“Location was great, near 86th St. metro station, only 2 mins walks to metro and many shopping and reatuarants near by. There are Shake shack burger, H&M, Ultra beauty and Sephora. ”

May Thailand

This hotel offers comfortable guestrooms, free wireless internet access and a free buffet breakfast in Manhattan's Upper East Side, steps from Central Park and the famous Museum Mile.

The Franklin Hotel features a free wine and cheese reception every evening and free, 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area.

Guestrooms at the Franklin boast flat-screen TVs and iPod docking stations. Guests will also enjoy pillow-top mattresses with high-quality linens, Bulgari bath products and cozy dressing gowns.

Upper East Side is a great choice for travelers interested in restaurants, museums and culture.

Couples in particular like the location – they rated it 8.1 for a two-person trip.

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The Franklin Hotel has been welcoming Booking.com guests since Apr 8, 2010

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Most Popular Facilities

Free WiFi

Parking

Non-smoking rooms

Pet friendly

24-hour front desk

Daily housekeeping

Guests Love...

“friendly staff”
45 related reviews

“comfortable bed”
32 related reviews

“central park”
22 related reviews

“boutique style”

Top Location: Highly rated by recent guests (8.3)

Breakfast Info

Buffet

Free WiFi

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An Inside Look at The Franklin Hotel

This boutique hotel on a tree-lined Upper East Side street is 2 blocks from the subway and 4 blocks from Central Park and the Guggenheim Museum. The cozy, contemporary rooms have high-thread-count linens, original artwork, flat-screen TVs, iPod docking stations and free WiFi. Perks include a complimentary European-buffet-style breakfast and a 24-hour DIY espresso and cappuccino machine.

Hotel surroundings – This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location Guests loved walking around the neighborhood!

Closest Landmarks

86th Street Lexington Avenue Line
0 miles
92nd Street Y
0.2 miles
Neue Galerie New York
0.3 miles
Solomon R Guggenheim Museum
0.3 miles
Cooper Hewitt, Smithsonian Design Museum
0.3 miles
Jewish Museum
0.4 miles
Metropolitan Museum of Art
0.4 miles
96th Street IRT Lexington Avenue Line
0.5 miles
77th Street – Lenox Hill Hospital
0.5 miles
Lenox Hill Hospital
0.5 miles

Restaurants & Markets

Teavana Cafe/Bar
0.1 miles

Closest Airports

LaGuardia Airport
4.3 miles
John F. Kennedy International Airport
12.8 miles
Newark Liberty International Airport
13.3 miles

What Travelers Love About This Location

“Perfect location next to 86th Lexington Av. subway station, also it is 5-10 mins walk from Guggenheim, MET, Central Park. Staff was very kind and helpful, our r...”

Dora

Hungary

9.1

“Location was great, near 86th St. metro station, only 2 mins walks to metro and many shopping and reatuarants near by. There are Shake shack burger, H&M, Ul...”

May

Thailand

8.7

“Room was clean and location is very good, complementary breakfast”

Frederico

United States of America

7.0

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4 Reasons to Choose The Franklin Hotel

Why book with us?

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House Rules The Franklin Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 12 years stay free of charge when using existing beds.

All older children or adults are charged USD 40 per person per night when using existing beds.

One older child or adult is charged USD 50 per person per night in an extra bed.

The maximum number of extra beds/cribs in a room is 1.

Any type of extra bed is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

The Franklin Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the building adjacent to this property will be undergoing renovations beginning June 1, 2015. Guests may be subject to sound and construction-related disturbances between 7 am and 5 pm on weekdays.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

See all guest reviews for The Franklin Hotel

Newest Reviews for The Franklin Hotel

Reviewed: November 17, 2018

David
United States of America
6.7

Pleasant
- • Leisure trip
- • Couple
- • Small Queen Room
- • Stayed 3 nights
We were told it was under new management. There seemed to be a few kinks to workout and amenities have suffered since we last stayed there. Breakfasts were minimal and there seemed to be unplanned shortages of glasses for the room, paper cups for OJ in the morning.
We have stayed at the hotel every time we come to NYC. We like its location and value. The staff is friendly and helpful.

Stayed in November 2018
Reviewed: November 17, 2018

Rezarta
Belgium
9.2

Awesome
- • Leisure trip
- • Solo traveler
- • Small Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
It’s small, but it’s NYC! Difficult to circulate in the room when being two and with luggages.
Very good quality/price for NYC upper east side! Clean and calm. Perfect for one person.

Stayed in November 2018
Reviewed: November 14, 2018

Os
United States of America
10

“Wonderful, charming, boutique style hotel on the Upper East Side of NYC in an excellent location!!!!”
- • Leisure trip
- • Family with young children
- • Queen Room
- • Stayed 5 nights
Wish they had refrigerators in the rooms.
The beds were very comfortable and the location, for our trip, could not be beat! The express subway was 1 block away, we were super close to Central Park and the museums. If you are looking for a great location on the Upper East Side with wonderful charm, this is it. I used to live on the UES and used to walk by this boutique hotel hoping to one day stay there. It lived up to my expectations. And, for those that complain about the current construction going on near the hotel - YOU WILL FIND THAT ANYWHERE IN NYC! Funny enough, the construction never bothered or woke us up. The road construction outside our window on Saturday morning, did! No one in NYC can control that. And, the staff was VERY friendly and helpful. Maybe the furniture is a teeny worn out and they could use new carpeting, but perhaps that is part of the charm. Even the Waldorf Astoria rooms I stayed in a few years ago had dents and dings on the walls and furniture. And, how nice this place is, maybe they will do so in the near future. As a former NYCer, this place is wonderful! If you are looking for a charming GREAT UES location, this is it.

Stayed in November 2018
Reviewed: November 14, 2018

Lisa
United States of America
7.1

Good
- • Leisure trip
- • Couple
- • Small Queen Room
- • Stayed 6 nights
- • Submitted from a mobile device
Tiny room. No room for anything. No closet. TV had poor picture.
Very nice people, good location, clean

Stayed in November 2018
Reviewed: November 14, 2018

Anonymous
Canada
6.3

“Run down, potential needs to be discovered”
- • Leisure trip
- • Solo traveler
- • Small Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
A) Starting with the website, which said there was a 24 hr cappucino station (no longer being offered, and replaced with a coffee urn heating up coffee). Next the website said there would be wine and artisnal cheeses offered nightly (cheese no longer offered). Lastly, the website said it was/is a boutique hotel.....that is debatable. B) The pictures will show the condition of said ‘boutique hotel’ claim. There are two pictures of the headboard in my room (one taken in the evening, the other in daylight). Both of which remind me of the couch in the movie ‘Coming to America’ with Eddie Murphy and Arsenio Hall, et al, when the parents and grandma get up from the couch leaving behind greasy wet marks on the couch’s backrest. The ones on the headboard have spread out and dried. Ew. My room was not the only one with this headboard decor. The third photo is of the finishes around the window based A/C which shows a wire going through the window sill and the corner or ‘L’ brackets holding the unit in place. The carpets are old and worn. C) If the hotel had a healthy infusion of money to create the boutique hotel vibe, it could be something. It is an old hotel with some upgrades (bathroom was newer and nicely tiled). The elevator is old world, though working. Lighting creates a dingy and overall shabby, unclean look. Staff are good, attentive if not even over zealous (manager?). In any case it was a hotel that fit the criteria of location and booking dot com had a great price.
It was in a good location, the Upper East Side.

Stayed in November 2018
Reviewed: November 13, 2018

Anonymous
United Kingdom
2.5

“Awful experience on my birthday ”
- • Leisure trip
- • Solo traveler
- • Small Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Charged me for breakfast, but upon check-in they informed there wouldn’t be breakfast. No manager on duty in the night. No coffee/tea/amenities in the room. There was no hot water in the morning and the Front Desk Agent did not offer any alternatives for the shower. Not my best birthday. Not a happy guest.

Stayed in November 2018
Reviewed: November 12, 2018

Renáta
Slovakia
Age group: 18 – 24
5.0

“Never again!”
- • Leisure trip
- • Group of friends
- • Queen Room
- • Stayed 5 nights
Very bad access of the staff. There was no manager, who will be speak with us. Breakfast were not the whole week, and nobody did not inform us before arriving. When we came to hotel (Sunday) a receptionist told us that breakfast will be on Monday. Till Friday there weren't any breakfast! One of the receptionist was very rude to us. this hotel never again. Do not go there.
Location of the hotel.

Stayed in November 2018
Reviewed: November 12, 2018

Charles
Israel
3.8

“room and hotel is old and disgusting”
- • Business trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
heating in room didnt work. no electric sockets in the room near the bed. shower was either cold or to hot

Stayed in November 2018
Reviewed: November 11, 2018

Edward
United States of America
6.7

Pleasant
- • Business trip
- • Solo traveler
- • Small Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
TV channel selection and reception was terrible. Old water damage ceiling stain. Shower temperature terrible to control
Staff made it worth it. They were Great

Stayed in November 2018
Reviewed: November 11, 2018

Dario
Italy
5.8

Okay
- • Business trip
- • Family with young children
- • 2 rooms
- • Stayed 2 nights
- • Submitted from a mobile device
Room Size .. too small Dirty moquette No closet Sink bathroom No breakfast
Position

Stayed in November 2018
Reviewed: November 10, 2018

Sheila
United Kingdom

1 helpful vote
8.3

Very Good
- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
Small old fashioned hotel in a great location close to museum mile and good places to eat. Good value for New York

Stayed in November 2018
Reviewed: November 6, 2018

Maryam
United States of America
5.8

“Um, not the worst place but staff definitely needs training and oversight.”
- • Leisure trip
- • Couple
- • Small Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
The staff/ front desk person misinformed us about the WiFi password. The room was so tiny! The bathroom sink was located outside of the bathroom. There was no closet but a makeshift wall with a hanger. The tv didn’t work properly because it had static. The phone didn’t work to call room service. Not enough towels.
The bed was really comfortable. The cleaning staff was very polite, friendly and accommodating.

Stayed in November 2018
Reviewed: November 5, 2018

Rajesh
India
5.8

Okay
- • Business trip
- • Group of friends
- • Small Queen Room
- • Stayed 2 nights
Room was small. Breakfast and kitchen service not available due to Health Reason.
Centrally located.

Stayed in November 2018
Reviewed: November 4, 2018

Dora
Hungary

8 helpful votes
9.2

“Halloween madness in NYC”
- • Leisure trip
- • Couple
- • Small Queen Room
- • Stayed 6 nights
- • Submitted from a mobile device
The bed in our room was a bit too soft, that was the only minor thing that could be mentioned here.
Perfect location next to 86th Lexington Av. subway station, also it is 5-10 mins walk from Guggenheim, MET, Central Park. Staff was very kind and helpful, our room spotlessly clean that made our stay simply great.

Stayed in November 2018
Reviewed: November 2, 2018

Cecilia
Philippines

1 helpful vote
3.8

“Will never stay there again.”
- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Everything😔
Nothing

Stayed in November 2018

Sleeps	Room Type
	Small Queen Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This 150 sq ft room features one queen-size bed and a plasma TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Bathrobe • Radio • Desk • Free toiletries • CD Player • Toilet • Private Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Wardrobe or closet • Towels • Linens • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Studio 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This 200 sq ft room features one queen-size bed and a plasma TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Bathrobe • Radio • Desk • Free toiletries • CD Player • Toilet • Private Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Wardrobe or closet • Towels • Linens • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content
	Queen Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom This 225 sq ft room features a queen-size bed and a plasma TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake up service/Alarm clock • Bathrobe • Radio • Desk • Free toiletries • CD Player • Toilet • Private Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Wardrobe or closet • Towels • Linens • Toilet paper Free WiFi! Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date / / Check-in Date Check-out Date / / Check-out Date Rooms Adults Children End of dialog content

Hotel The Franklin Hotel

The Franklin Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location Great location - show map Guests loved walking around the neighborhood!

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The Franklin Hotel

Hotel surroundings – This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location Guests loved walking around the neighborhood!

Facilities of The Franklin Hotel

House Rules The Franklin Hotel takes special requests – add in the next step!