Name: The Franklin Hotel
Address: 164 East 87th Street, Upper East Side, New York City, NY 10128, United States of America, 164 East 87th Street, New York State, NY 10128, USA
Price range: Prices for upcoming dates start at $224 per night (We Price Match)
Rating: 7.5

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (745)

The Franklin Hotel

This neighborhood is a great choice for travelers interested in restaurants, museums and walking – Check location 164 East 87th Street, Upper East Side, New York City, NY 10128, United States of America – This neighborhood is a great choice for travelers interested in restaurants, museums and walking – Check location

See all guest reviews for The Franklin Hotel

Newest Reviews for The Franklin Hotel

September 19, 2017

Peg
United States of America
4.2

“Terrible”
- • Business trip
- • Solo traveler
- • Small Queen Room
- • Stayed 1 night
눉Run down hotel and very expensive for what was given. the furniture in the lobby and sitting room was worn out and dirty. The rooms were small although the bed was comfortable .The carpeting was filthy and old. the entrance was terrible.I would not recommend this hotel. the breakfast was mediocre and the dining area was too small to accommodate the guests. we had to go to the sitting room to eat. The staff were pleasant but the hotel is a "dump".They claim it was under construction but no signs of interior improvement.
September 17, 2017

Anonymous
United Kingdom
4.2

“Dont stay here...i wish i had paid attention to other trip advisors saying not to too!”
- • Leisure trip
- • Group of friends
- • Small Queen Room
- • Stayed 7 nights
- • Submitted from a mobile device
눉Small rooms, bathroom sink in bedroom, no storage space, 'wardrobe' could fit 4 items. Money taken fron card without permission on 2 occassions, still waiting explanation and refund for the later time. Building site next door, hotel covered in scaffolding and buiding work began at 7 am every morning, the noise was ridiculous but was still nearly drowned out by the noise of the air conditioning unit. Definitely would not recommend this hotel. Not good value for money at all. Breakfast and 'wine' reception were laughable.
눇Staff tried to be helpful
September 12, 2017

Domenico
United States of America

1 helpful vote
3.8

“We never go back at the Franklin Hotel”
- • Business trip
- • Couple
- • Queen Room
- • Stayed 1 night
눉everything. The room was incredibly small. I booked high floor bc I'd like see the view and I can see the walls of three building. The bathroom was so small that if we were a little overweight we couldn't use. The sink didn't drain and small less then a shoe box and with hair on the floor, dirty. The carpet was disgusting. They said there was breakfast in the morning. The room was another shoe box, only with apple, bread, pastry, yogurt plain and with fruit, milk and cereals. There were coffee machine, so we have to make our coffee and the small room was full of people waiting. Only tree little table, busy. we find a little table on the lobby. I have checked on line before decided to book that hotel and the description was absolutely fake. We spent a lot of money around 252$ for one night. Never, never again in that hotel!
눇Nothing, only easy location for what we need
September 11, 2017

Shernaz
India

1 helpful vote
7.5

“Average”
- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
눉The location, the condition of the hotel in general
눇There were no eggs!!
September 10, 2017

Disappointed
Greece
3.3

Poor
- • Solo traveler
- • Small Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
눉The room was unbelievably small!!! Everything was cramped and not enough room for luggage! As a result had to step on the luggage to get to the bed!!!Never seen anything like it in the States!!! Additionally there was construction going on on the adjacent building with a lot of noise in the morning!! Breakfast was in the same order as the other roo breakfast was in the same order as the room!! Coffee you had to make yourself and small croissants and some yogurt that's it!! At least at 9:15 in the morning. Is this what you call breakfast?
September 1, 2017

Anon
Australia
5.8

“Not bad”
- • Leisure trip
- • Group of friends
- • Small Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
눉Very very small room and bathroom. Minimal breakfast options.
눇Location and 5pm wine
August 26, 2017

Peter
Australia

2 helpful votes
4.6

“We left first thing the next morning.”
- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
- • Submitted from a mobile device
눉We decided to leave shortly after arrival, and we were able to find a Marriott with much larger more modern rooms and facilities nearby for a lower price. The Franklins rooms were small, and the construction work next door actually consumes the whole hotel entrance, and also the windows to the room at the rear we were given, and operates outside the hours we were advised. To get a taxi you battle with the construction trucks and workers who use the entrance way. Some of the facilities advertised were not available in our room such as wifi, coffee and tea making, and overall didn't match the expectations we had from photos and other reviews. We've reread some of the reviews, and think that some of the least positive ones' most accurately reflect our experience.
눇At check in, 11.30pm, we expressed our concerns at our first impressions, and were told that if we wanted to leave the next day we would only be charged the one night. They honoured this, and we were refunded the remaining days within a few days.
August 24, 2017

Rochelle
United States of America
9.2

Wonderful
- • Leisure trip
- • Solo traveler
- • Small Queen Room
- • Stayed 4 nights
눉more items in continental breakfast since there is no micro wave or refrigerator in the room.
눇staff was always eager to please. Room was clean although on the snug side. It was in a very good location for me Transportation nearby. Still kept essence of old New York although new sink and re done bathroom. It was quiet .Coffee or tea always available.
August 21, 2017

Theresa
United States of America
9.2

Wonderful
- • Leisure trip
- • Solo traveler
- • Small Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇It's a quirky little hotel in the Upper East side. It was quiet and the staff members were friendly. It's my second stay there and I would definitely go there again.
August 19, 2017

Susan
United States of America
7.9

Good
- • Family with young children
- • Queen Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉I could not reach the hotel by phone for 2 days. Some of the staff was extremely attentive, but some were not because they were texting or using earbuds.
눇The location was fantastic.
August 17, 2017

Dan
United States of America
2.9

“Horrible”
- • Leisure trip
- • Solo traveler
- • Small Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Wi fi didn't work, breakfast was a joke. And room sucked
August 8, 2017

Paul
United States of America
9.2

“Wonderful Hotel in Manhattan near Museums!”
- • Family with young children
- • Small Queen Room
- • Stayed 2 nights
눉Everything was great!
눇Accommodations were comfortable, staff was very friendly and helpful. A good find in Manhattan.
August 7, 2017

Clancye
Australia

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Couple
- • Small Queen Room
- • Stayed 5 nights
- • Submitted from a mobile device
눇The staff were lovely, really helpful and friendly. The breakfast was basic but nice. Building was a bit run down but had beautiful character and the place was very clean.
August 3, 2017

Andrew
United States of America
8.8

“Good location”
- • Leisure trip
- • Couple
- • Studio
- • Stayed 4 nights
눉There was a problem getting fresh bathtowels on Sunday
August 1, 2017

Susan
United States of America
5.0

“Needs Serious Upgrades”
- • Family with young children
- • Small Queen Room
- • Stayed 5 nights
눉Very Old building in need of serious upgrades! Very few outlets for charging and hard to get to. Bed was comfortable but the headboard was an old fabric and needs upgrade to a cleaner material. While it was nice that they offer breakfast, we were surrounded by great places to eat and we preferred to get out into a better atmosphere. There was construction all around the hotel that you had to walk through. This was not their fault but impacted the entire stay. We learned to avoid walking through the temporary barrier and cross street in the middle.
눇The location was great! Near all museums and Central Park Plenty of hot water, the WiFi was excellent

Sleeps	Room Type
	Small Queen Room 1 queen bed	Show prices
댴 Private bathroom This 150 sq ft room features one queen-size bed and a plasma TV. Room Facilities: Tea/Coffee maker, Shower, Safe, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Bathrobe, Radio, Desk, Free toiletries, CD Player, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Wardrobe/Closet, Towels, Linens, Toilet paper Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Queen Room 1 queen bed	Show prices
댴 Private bathroom This 225 sq ft room features a queen-size bed and a plasma TV. Room Facilities: Tea/Coffee maker, Shower, Safe, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Bathrobe, Radio, Desk, Free toiletries, CD Player, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Wardrobe/Closet, Towels, Linens, Toilet paper Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children
	Studio 1 queen bed	Show prices
댴 Private bathroom This 200 sq ft room features one queen-size bed and a plasma TV. Room Facilities: Tea/Coffee maker, Shower, Safe, Telephone, Air conditioning, Hairdryer, Wake up service/Alarm clock, Bathrobe, Radio, Desk, Free toiletries, CD Player, Toilet, Bathroom, Heating, Cable channels, Bathtub or shower, Carpeted, Laptop safe, Flat-screen TV, Wake-up service, Wardrobe/Closet, Towels, Linens, Toilet paper Free WiFi is available in all rooms. Check-in / / Check-in Date Check-out / / Check-out Date Rooms Adults Children

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Newest Reviews for The Franklin Hotel

Peg

Anonymous

Domenico

Shernaz

Disappointed

Anon

Peter

Rochelle

Theresa

Susan

Dan

Paul

Clancye

Andrew

Susan

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