Hotel
Travel Sustainable property

voco The Franklin New York, an IHG Hotel

164 East 87 Street, Upper East Side, New York, NY 10128, United States of America – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 293 reviews)

Real guests • Real stays • Real opinions

8.5
Very Good
293 reviews

The property was very beautiful clean and decks elevator was a beautiful antique and yet when you go into the rooms they’re wonderfully updated great mixture. I just wish it came with the refrigerator. The location was great close to everything. There’s a parking lot literally right next to where the hotel is so if you need to drive there it’s wonderful because you don’t have to go far to get your car five steps. I would definitely recommend this place to other people I was here on a medical visit and it was very comfortable. And your staff on that day I checked in was wonderful and I mean wonderful

Barbara United States of America

Everything! The hotel was wonderful, ideally located. It’s walking distance to Central Park, Guggenheim and Met. The front desk staff are outstanding, truly the best we’ve ever encountered.

Deborah United States of America

The location in Upper East Side was convenient for the apartment where our daughter is staying. Very close to Whole Foods and lots of restaurants. Room was very clean and comfortable and reception staff very friendly, with complimentary coffee.

John United Kingdom

The location was awesome because my daughter was running the Central Park half marathon.

Jill United States of America

Awesome location in a quiet neighborhood near restaurants and the 6 subway line. Beautiful, clean, simple, elegant rooms.

Tom United States of America

In a convenient location with reasonably priced valet parking right next door! Has a wonderful staff! Very clean! A charming 1930’s built hotel, so small rooms, but everything you need! We felt safe here and it was quiet. Good price.

Rebecca United States of America

Very clean room. The bedding was super, tv was beautiful positioned to see from bed. Enjoyed a quiet rest.

Marlene United States of America

Room was well appointed and stylish, it was small but had everything i needed. Towels were great! Bed was very comfortable. The front staff was great- very friendly and helpful. The elevator is a distinctive feature and very cool.

Nancy United States of America

Friendly helpful staff, very clean, perfect location for our purpose. We asked for, and were provided with, 2 double beds. Water pressure was great for hot showers. The room was clean and newly painted and appointed well.

William United States of America

The best like about this property is the staff as well as the Left Bank type accommodations (ok, keep an open mind...you're in 87th Street!;) small rooms but comfortable and charming.

Monique United States of America
8.5
Very Good
293 reviews
  • What guests loved the most:
  • “The property was very beautiful clean and decks elevator was a beautiful antique and yet when you go into the rooms they’re wonderfully updated great mixture. I just wish it came with the...”
    Barbara Barbara United States of America United States of America
  • “Everything! The hotel was wonderful, ideally located. It’s walking distance to Central Park, Guggenheim and Met. The front desk staff are outstanding, truly the best we’ve ever encountered.”
    Deborah Deborah United States of America United States of America
  • “The location in Upper East Side was convenient for the apartment where our daughter is staying. Very close to Whole Foods and lots of restaurants.”
    John John United Kingdom United Kingdom
  • “The location was awesome because my daughter was running the Central Park half marathon.”
    Jill Jill United States of America United States of America
  • “Awesome location in a quiet neighborhood near restaurants and the 6 subway line. Beautiful, clean, simple, elegant rooms.”
    Tom Tom United States of America United States of America
  • “In a convenient location with reasonably priced valet parking right next door! Has a wonderful staff! Very clean! A charming 1930’s built hotel, so small rooms, but everything you need!”
    Rebecca Rebecca United States of America United States of America
  • “Very clean room. The bedding was super, tv was beautiful positioned to see from bed. Enjoyed a quiet rest.”
    Marlene Marlene United States of America United States of America
  • “Room was well appointed and stylish, it was small but had everything i needed. Towels were great! Bed was very comfortable. The front staff was great- very friendly and helpful.”
    Nancy Nancy United States of America United States of America
  • “Friendly helpful staff, very clean, perfect location for our purpose. We asked for, and were provided with, 2 double beds. Water pressure was great for hot showers.”
    William William United States of America United States of America
  • “The best like about this property is the staff as well as the Left Bank type accommodations (ok, keep an open mind...you're in 87th Street!;) small rooms but comfortable and charming.”
    Monique Monique United States of America United States of America

Categories:

  • Staff 9.5
  • Facilities8.3
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.3
  • Location9.4
  • Free WiFi 9.3
High score for New York

This hotel offers comfortable guestrooms and free wireless internet access in Manhattan's Upper East Side, steps from Central Park and the famous Museum Mile.

The voco Franklin Hotel New York features a 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area.

Guestrooms at the Franklin boast flat-screen TVs. Guests will also enjoy pillow-top mattresses with high-quality linens and cozy dressing gowns.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

voco The Franklin New York, an IHG Hotel has been welcoming Booking.com guests since Apr 8, 2010
 Hotel chain/brand: Voco

Show me more

Most popular amenities

Free WiFi
Parking
Non-smoking rooms
Pet friendly
24-hour front desk
Daily housekeeping

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

American

Saved to 6949 lists

Availability

Select dates to see this property's availability and prices

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.

4 reasons to choose voco The Franklin New York, an IHG Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.5
Very Good · 293 reviews
Read all reviews
Categories:
  • Staff 9.5
  • Facilities8.3
  • Cleanliness9.0
  • Comfort9.0
  • Value for money8.3
  • Location9.4
  • Free WiFi 9.3
High score for New York

Select topics to read reviews:

See what guests loved the most:

  • Barbara
    United States of AmericaUnited States of America
    “The property was very beautiful clean and decks elevator was a beautiful antique and yet when you go into the rooms they’re wonderfully updated great mixture. I just wish it came with the refrigerator. The location was great close to everything....”
  • Deborah
    United States of AmericaUnited States of America
    “Everything! The hotel was wonderful, ideally located. It’s walking distance to Central Park, Guggenheim and Met. The front desk staff are outstanding, truly the best we’ve ever encountered.”
  • John
    United KingdomUnited Kingdom
    “The location in Upper East Side was convenient for the apartment where our daughter is staying. Very close to Whole Foods and lots of restaurants. Room was very clean and comfortable and reception staff very friendly, with complimentary coffee.”
  • Jill
    United States of AmericaUnited States of America
    “The location was awesome because my daughter was running the Central Park half marathon.”
  • Tom
    United States of AmericaUnited States of America
    “Awesome location in a quiet neighborhood near restaurants and the 6 subway line. Beautiful, clean, simple, elegant rooms.”
  • Rebecca
    United States of AmericaUnited States of America
    “In a convenient location with reasonably priced valet parking right next door! Has a wonderful staff! Very clean! A charming 1930’s built hotel, so small rooms, but everything you need! We felt safe here and it was quiet. Good price.”
  • Marlene
    United States of AmericaUnited States of America
    “Very clean room. The bedding was super, tv was beautiful positioned to see from bed. Enjoyed a quiet rest.”
  • Nancy
    United States of AmericaUnited States of America
    “Room was well appointed and stylish, it was small but had everything i needed. Towels were great! Bed was very comfortable. The front staff was great- very friendly and helpful. The elevator is a distinctive feature and very cool.”
  • William
    United States of AmericaUnited States of America
    “Friendly helpful staff, very clean, perfect location for our purpose. We asked for, and were provided with, 2 double beds. Water pressure was great for hot showers. The room was clean and newly painted and appointed well.”
  • Monique
    United States of AmericaUnited States of America
    “The best like about this property is the staff as well as the Left Bank type accommodations (ok, keep an open mind...you're in 87th Street!;) small rooms but comfortable and charming.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is parking available onsite? If yes, is it included in the price or available for an additional fee?
    We do have on site parking. It is an additional $45 per day, $60 for an oversize vehicle.
    Answered on November 16, 2020
  • hi, I noticed a mention of bedbugs on another site dated to 2019. Have there been occurrences since? thank you
    Hello, No, there haven't been any occurrences. The hotel was fully renovated in 2020 and nothing since then. Thank you for asking!
    Answered on May 19, 2021
  • Hi! Any pet free rooms? Highly allergic to cats. Thank you! Noreen
    Yes, there is. The majority of the hotel is pet free.
    Answered on October 4, 2020
  • Are there any dining options on site?
    Currently, no. Eventually, yes. A restaurant is currently being built to be open by the end of the year.
    Answered on June 21, 2021
  • is every guest room air conditioned? Are extra pillows available on request? Thank you
    Yes we do have ac units for each room. Pillows are available upon request.
    Answered on April 25, 2022
  • Still looking?
Hotel area info *
Guests loved walking around the neighborhood!
Excellent location – show map
* All distances are measured in straight lines. Actual travel distances may vary.
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of voco The Franklin New York, an IHG Hotel

Most popular amenities

Free WiFi
Parking
Non-smoking rooms
Pet friendly
24-hour front desk
Daily housekeeping
Pets
Pets are allowed. Charges may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs USD 45 per day.
  • Parking garage
Services
  • Daily housekeeping
  • Baggage storage
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Elevator
  • Non-smoking rooms
Languages Spoken
  • English
  • Spanish
  • Chinese

House rules voco The Franklin New York, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express voco The Franklin New York, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the building adjacent to this property will be undergoing renovations beginning June 1, 2015. Guests may be subject to sound and construction-related disturbances between 7 am and 5 pm on weekdays.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about voco The Franklin New York, an IHG Hotel

  • voco The Franklin New York, an IHG Hotel is 1.6 miles from the center of New York.

  • voco The Franklin New York, an IHG Hotel offers the following activities/services (charges may apply):

    • Check-in at voco The Franklin New York, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

    • The prices at voco The Franklin New York, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

    • From the nearest airport, you can get to voco The Franklin New York, an IHG Hotel by:

      • Car 45min

    • Room options at voco The Franklin New York, an IHG Hotel include:

      • Double