Name: The Franklin Hotel
Address: 164 East 87th Street, Upper East Side, New York, NY 10128, United States of America, 164 East 87th Street, New York State, NY 10128, USA
Price range: Prices for upcoming dates start at $263 per night (We Price Match)
Rating: 7.0

Info & prices
Facilities
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The Fine Print
Guest Reviews (774)

Hotel The Franklin Hotel

This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location 164 East 87th Street, Upper East Side, New York, NY 10128, United States of America – This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location

86th Street Lexington Avenue Line: less than a minute away! (150 feet by foot)

Location is the only thing the Franklin has going for it. Walking distance to Museum Mile. One block to subway.

Carole, United States of America

Staff were extremely friendly and helpful. The location was great for us

Bonnie, United States of America

Location was amazing - close to Central Park, museums, etc. Has a Whole Foods and a drug store feet away for snacks, etc. and easy access to the subway. The hotel has lots of charm and is a fun historical setting. Nothing fancy but unique as compared to the chain hotels nearby

Jeannemarie, United States of America

The room was very clean, quiet and cute. Staff friendly.

Jennifer, United States of America

Location, check in staff, cleanliness, price for the area, wine was nice touch as evening offering, Parisian bakery around the corner, acesss to museums and subway system

Richard, United States of America

STAFF VERY BEST I'VE ENCOUNTERED - OPENED DOOR FOR ME - GAVE ME INFO I NEEDED GAVE ME FREE UPGRADE ROOM (#62 - KING SIZED) ON NORTH END OF HOTEL WHEN FRONT DESK PERSON FELT MY FREEZING COLD HANDS FROM SOUTH END 4th FLOOR ROOM - SADLY SAID THE HEATING WAS SO OLD THAT SOME ROOMS TOO HOT, OTHERS NO HEAT AT ALL, NONE AT ALL.

John, United States of America

Need more covers on the bed. Sink has leak and hot/cold knobs are reversed.

Glen, United States of America

The location to everything we needed was very good. The bed was comfortable.

Carol, United States of America

We expected the room to be small, and that it was. The staff was very friendly and helpful. The room was clean, although a little tight for two people. For this trip, the location was perfect and we were only in the room to sleep and change clothes.

Christine, United States of America

The room was cold and the shower was just a trickle. I was worried it would stop altogether

Jeanine, United States of America

8.2

Great location!

What guests loved the most:
“Location is the only thing the Franklin has going for it. Walking distance to Museum Mile. One block to subway.”

Carole United States of America
“Staff were extremely friendly and helpful. The location was great for us”

Bonnie United States of America
“Location was amazing - close to Central Park, museums, etc. Has a Whole Foods and a drug store feet away for snacks, etc. and easy access to the subway. ”

Jeannemarie United States of America
“The room was very clean, quiet and cute. Staff friendly.”

Jennifer United States of America
“Location, check in staff, cleanliness, price for the area, wine was nice touch as evening offering, Parisian bakery around the corner, acesss to museums and subway system”

Richard United States of America
“STAFF VERY BEST I'VE ENCOUNTERED - OPENED DOOR FOR ME - GAVE ME INFO I NEEDED GAVE ME FREE UPGRADE ROOM (#62 - KING SIZED) ON NORTH END OF HOTEL WHEN FRONT DESK PERSON FELT MY FREEZING COLD HANDS...”

John United States of America
“Need more covers on the bed. Sink has leak and hot/cold knobs are reversed.”

Glen United States of America
“The location to everything we needed was very good. The bed was comfortable.”

Carol United States of America
“We expected the room to be small, and that it was. The staff was very friendly and helpful. The room was clean, although a little tight for two people. ”

Christine United States of America
“The room was cold and the shower was just a trickle. I was worried it would stop altogether”

Jeanine United States of America

This hotel offers comfortable guestrooms, free wireless internet access and a free buffet breakfast in Manhattan's Upper East Side, steps from Central Park and the famous Museum Mile.

The Franklin Hotel features a free wine and cheese reception every evening and free, 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area.

Guestrooms at the Franklin boast flat-screen TVs and iPod docking stations. Guests will also enjoy pillow-top mattresses with high-quality linens, Bulgari bath products and cozy dressing gowns.

Upper East Side is a great choice for travelers interested in restaurants, museums and culture.

Couples in particular like the location – they rated it 8.0 for a two-person trip.

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The Franklin Hotel has been welcoming Booking.com guests since Apr 8, 2010

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Most Popular Facilities

Free WiFi

Parking

Non-smoking rooms

Pet friendly

24-hour front desk

Daily housekeeping

Guests love...

“friendly staff”
34 related reviews

“central park”
25 related reviews

“comfortable bed”
19 related reviews

“boutique style”

Top Location: Highly rated by recent guests (8.2)

Breakfast Info

Continental, Buffet

Free WiFi

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An Inside Look at The Franklin Hotel

This boutique hotel on a tree-lined Upper East Side street is 2 blocks from the subway and 4 blocks from Central Park and the Guggenheim Museum. The cozy, contemporary rooms have high-thread-count linens, original artwork, flat-screen TVs, iPod docking stations and free WiFi. Perks include a complimentary European-buffet-style breakfast and a 24-hour DIY espresso and cappuccino machine.

Hotel surroundings – This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location Guests loved walking around the neighborhood!

Closest Landmarks

86th Street Lexington Avenue Line
0 miles
92nd Street Y
0.2 miles
Neue Galerie New York
0.3 miles
Solomon R Guggenheim Museum
0.3 miles
Cooper Hewitt, Smithsonian Design Museum
0.3 miles
Jewish Museum
0.4 miles
Metropolitan Museum of Art
0.4 miles
96th Street IRT Lexington Avenue Line
0.5 miles
77th Street – Lenox Hill Hospital
0.5 miles
Lenox Hill Hospital
0.5 miles

Restaurants & Markets

Teavana Cafe/Bar
0.1 miles

Closest Airports

LaGuardia Airport
4.3 miles
John F. Kennedy International Airport
12.8 miles
Newark Liberty International Airport
13.3 miles

What Travelers Love About This Location

“Excellent location. Comfortable room, very clean. Lovely bed and bathroom. Lovely bathroom products.”

Alison

United Kingdom

9.1

“Location, good access to subway green line.”

Christian

United Kingdom

6.6

“Perfect location next to 86th Lexington Av. subway station, also it is 5-10 mins walk from Guggenheim, MET, Central Park. Staff was very kind and helpful, our r...”

Dora

Hungary

9.1

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4 reasons to choose The Franklin Hotel

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House Rules The Franklin Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 12 years stay free of charge when using existing beds.

All older children or adults are charged USD 40 per person per night when using existing beds.

One older child or adult is charged USD 50 per person per night in an extra bed.

The maximum number of extra beds/cribs in a room is 1.

Any type of extra bed is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are allowed on request. Charges may apply.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

The Franklin Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The Fine Print

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the building adjacent to this property will be undergoing renovations beginning June 1, 2015. Guests may be subject to sound and construction-related disturbances between 7 am and 5 pm on weekdays.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

See all guest reviews for The Franklin Hotel

Newest Reviews for The Franklin Hotel

Reviewed: April 17, 2019

Ahmed__Amer
United States of America

1 helpful vote
2.5

“STAY AWAY FROM THIS HOTEL”
- • Leisure trip
- • Family with young children
- • Small Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
I stayed there with my family, and it was the worst experience ever ! The room very small the bathroom not clean (not clean including roachs) old furniture not like the quality you see in thier photos the sheets were smelly and stained. Additionally nobody actually available to help you in all of that. And when i had this horrible experience i went back to the front disk employee who confirmed that they will refund me my money no problem after deducting the first night (the night i will already stay since it was too late to leave at night looking for another hotel). So in the morning upon the checkout, of course the night shift lady wasn't there and the morning lady she told me i have to speak to the Manager, i met the Manager who was very rude, unprofessional and ignorant guy who wasn't even ready to hear from me what happened and all after alot of arguments he offered that he will refund me the money in a check with next 10 business days to my mailing address (However, i paid all my stay in cash). Of course that was not the ideal solution but the guy was rude and i didn't want to keep the conversation with him longer than this so i agreed, plus $400 not a big amount i didnt think for moment that he would lie to me, anyway, i made him sign on my balance receipt and checkedin in another hotel. My trip was in Nov 2018 and till the date of this post i was trying to get my money from them which i couldn't, because simply its cheap and unrated hotel who lie and deceive people to steal their money and actually hire professionals todo and apparently they have no owner or reputable management company i could find to get back to, its unsafe believe me i would expect to be robbed from the room if i continued my stay there.
Nothing

Stayed in November 2018
Reviewed: April 17, 2019

Marc
France
7.9

Good
- • Leisure trip
- • Family with young children
- • Small Queen Room
- • Stayed 6 nights
The receptionist were very helpful, it was a very plaisant stay!

Stayed in April 2019
Reviewed: April 11, 2019

Jack
Germany
4.2

Disappointing
- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 2 nights
Window only opens 5 centimeters, limited by hardware. Breakfast insignificant. This area of the city is dead as far as restaurants or evening outings go. The train ride to interesting areas of Manhattan takes a while.
Good bed and shower. Near Met and Guggenheim museums, and Central Park.

Stayed in April 2019
Reviewed: March 31, 2019

Helio
Brazil
4.2

“It used to be a budget stay in the past, but not anymore.”
- • Leisure trip
- • Couple
- • Queen Room
- • Stayed 4 nights
Breakfast was very poor and unconfortable . After the first one, we decided take it somewhere around - even paying for that. On our arrival we were given apt #86 which was under of what was reserved. After my complains they upgraded my reservation to apt #51.

Stayed in March 2019
Reviewed: March 30, 2019

Carole
United States of America
7.5

“Big disappointment!”
- • Leisure trip
- • Solo traveler
- • Small Queen Room
- • Stayed 4 nights
Despite what the booking info says, the hotel does not have coffee in the room, or available anywhere except during breakfast which was minimal at best. The cable channels are very limited and reception is poor.Magnetic room key seldom worked and had to be reprogrammed 3 times.Want ice? Ask at they desk and they expect you to carry it to your room. No laptop safe. Room phone did not work.
Location is the only thing the Franklin has going for it. Walking distance to Museum Mile. One block to subway.

Stayed in March 2019
Reviewed: March 21, 2019

Barbara
Canada
8.3

Very Good
- • Leisure trip
- • Group of friends
- • Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
Carpets and curtains could use work.

Stayed in February 2019
Reviewed: March 19, 2019

Robert
United States of America
10

Exceptional
- • Business trip
- • Couple
- • Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Staff outstanding

Stayed in March 2019
Reviewed: March 15, 2019

Bonnie
United States of America
9.2

Awesome
- • Couple
- • Small Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
The continental breakfast was mediocre at best.
Staff were extremely friendly and helpful. The location was great for us

Stayed in March 2019
Reviewed: March 14, 2019

Jeannemarie
United States of America
5.0

“Great location. Quirky Charm. Don't go seeking amenities because what is there doesn't seem to work.”
- • Business trip
- • Solo traveler
- • Small Queen Room
- • Stayed 2 nights
I went to take a shower in the evening my second night - there was no hot water. Which was not the biggest deal since the heat was cranked on high and the A/C unit in the room was not working. I went to open the window in the bathroom a crack to get fresh air (it was March) and that would've helped but the light in the bathroom when shut off blinked like a strobe light. I ended up leaving the light on all night because I worried that it was a fire hazard. Oh, and the sink in my room ran the entire time I was there. Relayed this all to a gentleman at the front desk but was not compensated for any of it.
Location was amazing - close to Central Park, museums, etc. Has a Whole Foods and a drug store feet away for snacks, etc. and easy access to the subway. The hotel has lots of charm and is a fun historical setting. Nothing fancy but unique as compared to the chain hotels nearby

Stayed in March 2019
Reviewed: March 13, 2019

Anonymous
France
Age group: 45 – 54
6.3

“Great location, past its glory but fun if you look at the funny side”
- • Leisure trip
- • Family with young children
- • Small Queen Room
- • Stayed 7 nights
The lack of hot water on certain days (4 out of the 7 we stayed) and the ridiculously small room. The smallest I have ever experienced in a hotel.
The personnel were kind and tried to help, the location is amazing. It's a hotel that was probably beautiful once and is now rather shabby and sad. It does however have great entertainement value. The experience is a bit like a comedy act. If your expectations are not too high you'll be fine.

Stayed in February 2019
Reviewed: March 9, 2019

Paul
United States of America
5.0

“Way over-rated for what's not really "boutique"”
- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 1 night
WiFi is non-existent in parts of this (small) hotel, and the authentication system doesn't always work. The staff's answer was that perhaps I wasn't typing the password in properly. The hotel has only 6 rooms per floor; it's not that large a footprint, yet the signal simply doesn't come in to the front rooms. Don't even try checking in to a room before 2 pm. I had come off a redeye and yet the staff was insistent, to the point of being officious, that there was no way they would consider giving me a room earlier than that when one was ready. It's not even an option had they wanted to take pity on me, and they certainly weren't about to ask housekeeping to maybe try and make up my room first. Breakfast is minimal and of not-exciting quality. What looks like an espresso machine sits apparently-broken in the background. But all is not lost - the fabulous Birch espresso joint is one block away on 88th Ave. Another couple was complaining about the A/C making a horrible noise - their video confirmed that! In my bathroom, there isn't even a towel rack. And if you book through a third party (like booking.com) they kick on an extra $15 / night "fee". Booking through the hotel website seems to be more expensive but avoids the $15. I bet you're effectively paying the commission that gets sent back to the third-party sites this way.
Close to the major museums.

Stayed in March 2019
Reviewed: March 5, 2019

Jennifer
United States of America
9.6

“Quiet, comfy, clean, very reasonable and breakfast was included!”
- • Solo traveler
- • Small Queen Room
- • Stayed 1 night
- • Submitted from a mobile device
I got a small queen room which was fine for one person. However, the area of the bathroom sink was exceedingly narrow, so if you are an XL, i’d Get the regular queen size room. For me , it was adequate.
The room was very clean, quiet and cute. Staff friendly.

Stayed in March 2019
Reviewed: March 2, 2019

Strolchi
Germany
3.8

Poor
- • Leisure trip
- • Couple
- • Small Queen Room
- • Stayed 6 nights
- • Submitted from a mobile device
The rooms were poorly heated, and extra blanket request came with a thin rag. We saw tiny rats around the common areas. The breakfast choices were bad coffee and mini muffins with some granola bars. The rooms were so tiny we couldn’t open our luggage bags anywhere except on the beds. All in all, would not be repeating the stay. 10-30 bucks more would get you a drastically better place to stay in the upper east.
The only good thing about the place was the location. Central parks is nearby as are great streets for late night walks. Safe and secure and quite charming. Small eatieries, supermarket and cvs closeby.

Stayed in March 2019
Reviewed: February 28, 2019

Richard
United States of America
6.7

“Pleasant enough for our purposes, but would probably not choose again if visiting Manhattan”
- • Leisure trip
- • Couple
- • Small Queen Room
- • Stayed 3 nights
- • Submitted from a mobile device
Continental breakfast was very disappointing, especially coffee machine function, and availability of other coffee being made traditionally in lieu of machines issues . Very limited choices on breakfast bar. Not prepared for the smallness of the room, room was definitely not a place to hang out in.Common room was ok but furnishings were dirty in appearance and well worn.
Location, check in staff, cleanliness, price for the area, wine was nice touch as evening offering, Parisian bakery around the corner, acesss to museums and subway system

Stayed in February 2019
Reviewed: February 28, 2019

John
United States of America
6.7

“SOME ROOMS NO HEAT - WONDERFULLY SHORT WALK TO METROPOLITAN MUSEUM OF ART”
- • Leisure trip
- • Solo traveler
- • Queen Room
- • Stayed 3 nights
BREAKFAST HORRIBLE - WORSE THAN CHEAP MOTELS I'VE STAYED AT STAFF EVEN RAN OUT OF ORANGE JUICE AT END OF WEEK - DID NOT REPLENISH UNTIL MONDAY ASSIGNED ROOM AT SOUTH END OF 4th FLOOR HAD NO HEAT ! THE HALL OUTSIDE WAS WARM, BUT ROOM WAS SO COLD MY HANDS WERE FREEZING TO TOUCH
STAFF VERY BEST I'VE ENCOUNTERED - OPENED DOOR FOR ME - GAVE ME INFO I NEEDED GAVE ME FREE UPGRADE ROOM (#62 - KING SIZED) ON NORTH END OF HOTEL WHEN FRONT DESK PERSON FELT MY FREEZING COLD HANDS FROM SOUTH END 4th FLOOR ROOM - SADLY SAID THE HEATING WAS SO OLD THAT SOME ROOMS TOO HOT, OTHERS NO HEAT AT ALL, NONE AT ALL.

Stayed in February 2019

Sleeps	Room Type
	Small Queen Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking This 150 sq ft room features one queen-size bed and a plasma TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Radio • Desk • Free toiletries • CD Player • Toilet • Private Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Wardrobe or closet • Towels • Linens • Toilet paper Free WiFi! Parking: Public parking is available at a location nearby (reservation is needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Studio 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking This 200 sq ft room features one queen-size bed and a plasma TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Radio • Desk • Free toiletries • CD Player • Toilet • Private Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Wardrobe or closet • Towels • Linens • Toilet paper Free WiFi! Parking: Public parking is available at a location nearby (reservation is needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content
	Queen Room 1 queen bed	Show prices
Start of dialog content 댴 Private bathroom Parking This 225 sq ft room features a queen-size bed and a plasma TV. Room Facilities: • Tea/Coffee maker • Shower • Safe • Telephone • Air conditioning • Hairdryer • Wake-up service/Alarm clock • Bathrobe • Radio • Desk • Free toiletries • CD Player • Toilet • Private Bathroom • Heating • Cable channels • Bathtub or shower • Carpeted • Laptop safe • Flat-screen TV • Wake-up service • Wardrobe or closet • Towels • Linens • Toilet paper Free WiFi! Parking: Public parking is available at a location nearby (reservation is needed) and charges apply. Select everything you want to know more about (Your response helps provide better info for travelers) Beds Bathroom Kitchen Breakfast Room capacity Room view Room facilities Parking Smoking Other What do you want to know about the options you selected? Enter your feedback Submit Cancel Thanks for your time! Your feedback will help us improve so you can book more easily next time. Close Sorry – there was an error submitting your response. Please try again. Retry Missing some information? Yes / No Great! Thanks for your response. Check-in Date Check-out Date Rooms Adults Children End of dialog content

Hotel The Franklin Hotel

The Franklin Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

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See availability Hotel surroundings – This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location Great location - show map Guests loved walking around the neighborhood!

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The Franklin Hotel

Hotel surroundings – This neighborhood is a great choice for travelers interested in restaurants, museums and culture – Check location Guests loved walking around the neighborhood!

Facilities of The Franklin Hotel

House Rules The Franklin Hotel takes special requests – add in the next step!