Hotel
Travel Sustainable property

voco The Franklin New York, an IHG Hotel

164 East 87 Street, Upper East Side, New York, NY 10128, United States of America – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 378 reviews)

Real guests • Real stays • Real opinions

8.4
Very Good
378 reviews

Amazing staff. Welcoming and helpful Location. Hotel renovation is wonderful

Christine United States of America

The staff was really amazing! And the location was perfect. The bed was comfortable with great linens.

Victoria Netherlands

The location! The staff was supreme, particularly the morning receptionist. She was very accommodating to my needs. The taxi locator was not working. She kindly hailed a taxi from the busy cross streets.

Roosevelt United States of America

Great Location on upper east side, great parking garage next door, and really helpful, responsive. accomodating and friendly front desk staff members. Attentive management.

Matthew United States of America

The location was very close to my daughters apartment. I loved the cappuccino and the nespresso machine in the room. The bed was very comfortable and the shampoo smelled wonderful!

Gwenn United States of America

Excellent location close to all the big museums and lots to do for a family trip

Yousaf United States of America

fantastic friendly staff, great location just a few minutes walk to Central Park and 1 block to the subway

Geir United States of America

No breakfast at this hotel. But the bakery is a few doors down.

Ismini United States of America

The hotel is extremely charming and reminiscent of small Parisian boutique hotels. The Franklin is a hotel that has been in the neighborhood "forever", but was recently completely renovated in 2020 so it has a fresh, crisp look and feel to it. The old charm has be meticulously preserved. While the hotel does not have a restaurant there are 4 - 5 excellent morning coffee and pastry shops within steps in either direction.

Kristin United States of America

old world European style boutique hotel in a homey neighborhood of Manhattan. The staff is attentive and truly nice. The lobby espresso machine is a great touch.

Brendan United States of America
8.4
Very Good
378 reviews
  • What guests loved the most:
  • “Amazing staff. Welcoming and helpful Location. Hotel renovation is wonderful”
    Christine Christine United States of America United States of America
  • “The staff was really amazing! And the location was perfect. The bed was comfortable with great linens.”
    Victoria Victoria Netherlands Netherlands
  • “The location! The staff was supreme, particularly the morning receptionist. She was very accommodating to my needs. The taxi locator was not working.”
    Roosevelt Roosevelt United States of America United States of America
  • “Great Location on upper east side, great parking garage next door, and really helpful, responsive. accomodating and friendly front desk staff members. Attentive management.”
    Matthew Matthew United States of America United States of America
  • “The location was very close to my daughters apartment. I loved the cappuccino and the nespresso machine in the room. The bed was very comfortable and the shampoo smelled wonderful!”
    Gwenn Gwenn United States of America United States of America
  • “Excellent location close to all the big museums and lots to do for a family trip”
    Yousaf Yousaf United States of America United States of America
  • “fantastic friendly staff, great location just a few minutes walk to Central Park and 1 block to the subway”
    Geir Geir United States of America United States of America
  • “No breakfast at this hotel. But the bakery is a few doors down.”
    Ismini Ismini United States of America United States of America
  • “The hotel is extremely charming and reminiscent of small Parisian boutique hotels.”
    Kristin Kristin United States of America United States of America
  • “old world European style boutique hotel in a homey neighborhood of Manhattan. The staff is attentive and truly nice. The lobby espresso machine is a great touch.”
    Brendan Brendan United States of America United States of America

Categories:

  • Staff 9.5
  • Facilities8.3
  • Cleanliness9.0
  • Comfort8.9
  • Value for money8.0
  • Location9.4
  • Free WiFi 9.2
High score for New York
City view
Pet friendly
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Baggage storage

This hotel offers comfortable guestrooms and free wireless internet access in Manhattan's Upper East Side, steps from Central Park and the famous Museum Mile.

The voco Franklin Hotel New York features a 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area.

Guestrooms at the Franklin boast flat-screen TVs. Guests will also enjoy pillow-top mattresses with high-quality linens and cozy dressing gowns.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

voco The Franklin New York, an IHG Hotel has been welcoming Booking.com guests since Apr 8, 2010
 Hotel chain/brand: Voco

Show me more
Most popular amenities
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Daily housekeeping
Elevator
Heating
Air conditioning
Baggage storage

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

American

Saved to 7362 lists

Availability

Select dates to see this property's availability and prices

Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.5
Facilities
8.3
Cleanliness
9.0
Comfort
8.9
Value for money
8.0
Location
9.4
Free WiFi
9.3
High score for New York

Select topics to read reviews:

See what guests loved the most:

  • Christine
    United States of AmericaUnited States of America
    “Amazing staff. Welcoming and helpful Location. Hotel renovation is wonderful”
  • Victoria
    NetherlandsNetherlands
    “The staff was really amazing! And the location was perfect. The bed was comfortable with great linens.”
  • Roosevelt
    United States of AmericaUnited States of America
    “The location! The staff was supreme, particularly the morning receptionist. She was very accommodating to my needs. The taxi locator was not working. She kindly hailed a taxi from the busy cross streets.”
  • Matthew
    United States of AmericaUnited States of America
    “Great Location on upper east side, great parking garage next door, and really helpful, responsive. accomodating and friendly front desk staff members. Attentive management.”
  • Gwenn
    United States of AmericaUnited States of America
    “The location was very close to my daughters apartment. I loved the cappuccino and the nespresso machine in the room. The bed was very comfortable and the shampoo smelled wonderful!”
  • Y
    Yousaf
    United States of AmericaUnited States of America
    “Excellent location close to all the big museums and lots to do for a family trip”
  • Geir
    United States of AmericaUnited States of America
    “fantastic friendly staff, great location just a few minutes walk to Central Park and 1 block to the subway”
  • Ismini
    United States of AmericaUnited States of America
    “No breakfast at this hotel. But the bakery is a few doors down.”
  • Kristin
    United States of AmericaUnited States of America
    “The hotel is extremely charming and reminiscent of small Parisian boutique hotels. The Franklin is a hotel that has been in the neighborhood "forever", but was recently completely renovated in 2020 so it has a fresh, crisp look and feel to it. ...”
  • Brendan
    United States of AmericaUnited States of America
    “old world European style boutique hotel in a homey neighborhood of Manhattan. The staff is attentive and truly nice. The lobby espresso machine is a great touch.”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Is parking available onsite? If yes, is it included in the price or available for an additional fee?
    We do have on site parking. It is an additional $45 per day, $60 for an oversize vehicle.
    Answered on 16 November 2020
  • hi, I noticed a mention of bedbugs on another site dated to 2019. Have there been occurrences since? thank you
    Hello, No, there haven't been any occurrences. The hotel was fully renovated in 2020 and nothing since then. Thank you for asking!
    Answered on 19 May 2021
  • hello, are you able to store luggage on the day of check out?
    Yes, we can.
    Answered on 22 October 2022
  • Hi! Any pet free rooms? Highly allergic to cats. Thank you! Noreen
    Yes, there is. The majority of the hotel is pet free.
    Answered on 4 October 2020
  • Are there any dining options on site?
    Currently, no. Eventually, yes. A restaurant is currently being built to be open by the end of the year.
    Answered on 21 June 2021
  • Still looking?
Hotel area info *
Travel Proud

Travel Proud

This is a Proud Certified property where you can be extra sure of a welcoming stay.

Amenities of voco The Franklin New York, an IHG Hotel
Most popular amenities
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Daily housekeeping
Elevator
Heating
Air conditioning
Baggage storage
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs $45 per day.
  • Parking garage
Services
  • Daily housekeeping
  • Baggage storage
  • Wake-up service
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Laptop safe
  • Elevator
  • Non-smoking rooms
  • Iron
Languages Spoken
  • English
  • Spanish
  • Chinese

House rules

voco The Franklin New York, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express voco The Franklin New York, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the building adjacent to this property will be undergoing renovations beginning June 1, 2015. Guests may be subject to sound and construction-related disturbances between 7 am and 5 pm on weekdays.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about voco The Franklin New York, an IHG Hotel

  • Room options at voco The Franklin New York, an IHG Hotel include:

    • Double

  • voco The Franklin New York, an IHG Hotel offers the following activities/services (charges may apply):

    • voco The Franklin New York, an IHG Hotel is 1.6 miles from the center of New York.

    • Check-in at voco The Franklin New York, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

    • The prices at voco The Franklin New York, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.