voco The Franklin New York, an IHG Hotel
164 East 87 Street, Upper East Side, New York, NY 10128, United States of America – Excellent location – show map – Subway Access
Excellent location – rated 9.4/10! (score from 378 reviews)
Real guests • Real stays • Real opinions
Amazing staff. Welcoming and helpful Location. Hotel renovation is wonderful

The staff was really amazing! And the location was perfect. The bed was comfortable with great linens.

The location! The staff was supreme, particularly the morning receptionist. She was very accommodating to my needs. The taxi locator was not working. She kindly hailed a taxi from the busy cross streets.

Great Location on upper east side, great parking garage next door, and really helpful, responsive. accomodating and friendly front desk staff members. Attentive management.

The location was very close to my daughters apartment. I loved the cappuccino and the nespresso machine in the room. The bed was very comfortable and the shampoo smelled wonderful!

Excellent location close to all the big museums and lots to do for a family trip

fantastic friendly staff, great location just a few minutes walk to Central Park and 1 block to the subway

No breakfast at this hotel. But the bakery is a few doors down.

The hotel is extremely charming and reminiscent of small Parisian boutique hotels. The Franklin is a hotel that has been in the neighborhood "forever", but was recently completely renovated in 2020 so it has a fresh, crisp look and feel to it. The old charm has be meticulously preserved. While the hotel does not have a restaurant there are 4 - 5 excellent morning coffee and pastry shops within steps in either direction.

old world European style boutique hotel in a homey neighborhood of Manhattan. The staff is attentive and truly nice. The lobby espresso machine is a great touch.

- What guests loved the most:
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Christine
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Victoria
Netherlands
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Roosevelt
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Matthew
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Gwenn
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Yousaf
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Geir
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Ismini
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Kristin
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Brendan
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Categories:
This hotel offers comfortable guestrooms and free wireless internet access in Manhattan's Upper East Side, steps from Central Park and the famous Museum Mile.
The voco Franklin Hotel New York features a 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area.
Guestrooms at the Franklin boast flat-screen TVs. Guests will also enjoy pillow-top mattresses with high-quality linens and cozy dressing gowns.
Couples in particular like the location – they rated it 9.4 for a two-person trip.

- Is parking available onsite? If yes, is it included in the price or available for an additional fee?We do have on site parking. It is an additional $45 per day, $60 for an oversize vehicle.Answered on 16 November 2020
- hi, I noticed a mention of bedbugs on another site dated to 2019. Have there been occurrences since? thank youHello, No, there haven't been any occurrences. The hotel was fully renovated in 2020 and nothing since then. Thank you for asking!Answered on 19 May 2021
- hello, are you able to store luggage on the day of check out?Yes, we can.Answered on 22 October 2022
- Hi! Any pet free rooms? Highly allergic to cats. Thank you! NoreenYes, there is. The majority of the hotel is pet free.Answered on 4 October 2020
- Are there any dining options on site?Currently, no. Eventually, yes. A restaurant is currently being built to be open by the end of the year.Answered on 21 June 2021
- Still looking?

Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.
- Toilet paper
- Towels
- Private Bathroom
- Free toiletries
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- City view
- Clothes rack
- Desk
- Flat-screen TV
- Cable channels
- Telephone
- TV
- Parking garage
- Daily housekeeping
- Baggage storage
- Wake-up service
- 24-hour front desk
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Key card access
- Safe
- Air conditioning
- Smoke-free property
- Hypoallergenic room available
- Heating
- Laptop safe
- Elevator
- Non-smoking rooms
- Iron
- English
- Spanish
- Chinese
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
Cribs and extra beds aren't available at this property.
Age restriction
The minimum age for check-in is 18
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
voco The Franklin New York, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that the building adjacent to this property will be undergoing renovations beginning June 1, 2015. Guests may be subject to sound and construction-related disturbances between 7 am and 5 pm on weekdays.
In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.
In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.
Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
FAQs about voco The Franklin New York, an IHG Hotel
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Room options at voco The Franklin New York, an IHG Hotel include:
- Double
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voco The Franklin New York, an IHG Hotel offers the following activities/services (charges may apply):
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voco The Franklin New York, an IHG Hotel is 1.6 miles from the center of New York.
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Check-in at voco The Franklin New York, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.
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The prices at voco The Franklin New York, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.