• City view
  • Pet friendly
  • Free WiFi
  • Bathtub
  • Air conditioning
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Baggage storage

This hotel offers comfortable guestrooms and free wireless internet access in Manhattan's Upper East Side, steps from Central Park and the famous Museum Mile. The voco Franklin Hotel New York features a 24-hour espresso and cappuccino service. Guests can also choose from a variety of dining options in the surrounding area. Guestrooms at the Franklin boast flat-screen TVs. Guests will also enjoy pillow-top mattresses with high-quality linens and cozy dressing gowns.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

voco The Franklin New York, an IHG Hotel has been welcoming Booking.com guests since Apr 8, 2010
Hotel chain/brand:
Voco

Property Highlights

Top Location: Highly rated by recent guests (9.4)

Breakfast Info

American


Availability

Select dates to see this property's availability and prices

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Travel Sustainable Level 1
This property is taking steps towards becoming more sustainable. We’ve worked with experts such as Travalyst and Sustainalize to create the Travel Sustainable program – making it easier for you to experience the world more sustainably.
Guest reviews

Categories:

Staff
9.5
Facilities
8.4
Cleanliness
9.0
Comfort
8.9
Value for money
8.0
Location
9.4
Free WiFi
9.1
High score for New York
Select topics to read reviews:

See what guests loved the most:

  • Rush
    United States of AmericaUnited States of America
    Very welcoming and accommodating staff. Perfect location for visiting the art museums along museum mile. Easy to get to from the airport, very close to the subway for getting around town. A lovely walk over to Central Park.
  • Dickey
    United States of AmericaUnited States of America
    I already filled out a review for this property. I loved most things about it except the room safe. I would stay again.
  • Judy
    United States of AmericaUnited States of America
    The staff was very attentive and nice and the room was kept very clean. I liked that they had Decaffeinated coffee in the room.
  • Marc
    United States of AmericaUnited States of America
    This hotel was the perfect choice for our very first trip to New York City. Just around the corner from the 86th and Lexington terminal, allowing for quick movement to midtown and back. Just a short walk from Central Park allowed for hours of...
  • Marc
    United States of AmericaUnited States of America
    This hotel was the perfect choice for our very first trip to New York City. Just around the corner from the 86th and Lexington terminal, allowing for quick movement to midtown and back. Just a short walk from Central Park allowed for hours of...
  • Rita
    United States of AmericaUnited States of America
    Gem on the upper East Side. Beautiful room and nice bathroom. Nicely decorated. Loved the colors throughout the hotel. The old-fashioned elevator was so cool. Staff was friendly. Had a delicious complimentary cappuccino and cookie. I would...
  • Marita
    United States of AmericaUnited States of America
    Charming boutique hotel. Great location. Comfortable. Clean. Newly renovated. Luxurious.
  • Lorna
    United States of AmericaUnited States of America
    Friendly staff, cleanliness and close proximity to everything needed
  • Steven
    United States of AmericaUnited States of America
    Extremely clean, staff was amazing. Give Xoshara a raise!! She is an asset to you and the hotel. So nice and caring!
  • Michael
    ItalyItaly
    Helpful staff. Room very clean bed comfortable Nespresso machine and free water
Travel Proud
Travel Proud
This is a Proud Certified property where you can be extra sure of a welcoming stay.

Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days

  • Is parking available onsite? If yes, is it included in the price or available for an additional fee?

    We do have on site parking. It is an additional $45 per day, $60 for an oversize vehicle.
    Answered on 16 November 2020
  • hi, I noticed a mention of bedbugs on another site dated to 2019. Have there been occurrences since? thank you

    Hello, No, there haven't been any occurrences. The hotel was fully renovated in 2020 and nothing since then. Thank you for asking!
    Answered on 19 May 2021
  • hello, are you able to store luggage on the day of check out?

    Yes, we can.
    Answered on 22 October 2022
  • Hi! Any pet free rooms? Highly allergic to cats. Thank you! Noreen

    Yes, there is. The majority of the hotel is pet free.
    Answered on 4 October 2020
  • Are there any dining options on site?

    Currently, no. Eventually, yes. A restaurant is currently being built to be open by the end of the year.
    Answered on 21 June 2021
  • Do you offer a crib or pack and play?

    Yes, we do.
    Answered on 16 August 2023
  • Still looking?

Hotel area info *

Amenities of voco The Franklin New York, an IHG Hotel
Great facilities! Review score, 8.4

Most popular amenities
  • Free WiFi
  • Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Daily housekeeping
  • Elevator
  • Heating
  • Air conditioning
  • Baggage storage
Bathroom
  • Toilet paper
  • Towels
  • Private Bathroom
  • Free toiletries
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
View
  • City view
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Telephone
  • TV
Internet
WiFi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is not needed) and costs $45 per day.
  • Parking garage
Services
  • Daily housekeeping
  • Baggage storage
  • Wake-up service
  • 24-hour front desk
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Laptop safe
  • Elevator
  • Non-smoking rooms
  • Iron
Languages Spoken
  • English
  • Spanish
  • Chinese

House rules

voco The Franklin New York, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 3 rooms, different policies and additional supplements may apply.

Mastercard Visa Carte Blanche Discover JCB Diners Club American Express voco The Franklin New York, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card are required for incidental charges. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

License number:

FAQs about voco The Franklin New York, an IHG Hotel

  • Check-in at voco The Franklin New York, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • voco The Franklin New York, an IHG Hotel offers the following activities/services (charges may apply):

    • Room options at voco The Franklin New York, an IHG Hotel include:

      • Double

    • voco The Franklin New York, an IHG Hotel is 1.6 miles from the center of New York. All distances are measured in straight lines. Actual travel distances may vary.

    • The prices at voco The Franklin New York, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.