Hotel
 The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

521 North Rush Street, River North, Chicago, IL 60611, United States of America – Excellent location – show map – Subway Access

Excellent location – rated 9.4/10! (score from 143 reviews)

Real guests • Real stays • Real opinions

8.9
Excellent
143 reviews

Nice location. Clean, modern and comfortable. We have stayed here multiple times and would stay again.

Matthew United States of America

First room we had no..second room YES! WHEN USING booking ALWAYS call..they do not always book you the right room..

Jennifer United States of America

Breakfast was DELICIOUS! We really loved the waffles. The room was very comfortable and cozy. I enjoyed the city view. The rooftop was a whole vibe! We loved it. That’s where we took really nice pictures for my daughter’s birthday. I would LOVE to stay again in the summertime.

Kelli United States of America

Friendly nice staff from the first day to the last. Food was good and the drinks as well. The room was fabulous. I plan on returning. The room was clean and neat. The view was nice.

Keaunder United States of America

The location is perfect. The beds are very comfortable and the room is clean. They provide Milton Brown bath products which are wonderful.

Jennifer Qatar

I think this is one of the best hotel experiences I have had. I can't think of anything negative. I would recommend The Gwen to everyone.

Danielle United States of America

Perfect location attached to the mall, plus the 2 restaurants are fabulous located in the hotel!

Ryan United States of America

LOVE the Gwen every time we stay - location!! also - the outdoor bar/lounge with fire pit is so great in the Fall!

Catherine United States of America

The hotel was beautiful and the staff were friendly and helpful.

Danielle United States of America

the location and the atmosphere. The rooms were really nice as well

Kamilah United States of America
8.9
Excellent
143 reviews
  • What guests loved the most:
  • “Nice location. Clean, modern and comfortable. We have stayed here multiple times and would stay again.”
    Matthew Matthew United States of America United States of America
  • “First room we had no..second room YES! WHEN USING booking ALWAYS call..they do not always book you the right room..”
    Jennifer Jennifer United States of America United States of America
  • “Breakfast was DELICIOUS! We really loved the waffles. The room was very comfortable and cozy. I enjoyed the city view. The rooftop was a whole vibe! We loved it.”
    Kelli Kelli United States of America United States of America
  • “Friendly nice staff from the first day to the last. Food was good and the drinks as well. The room was fabulous. I plan on returning. The room was clean and neat. The view was nice.”
    Keaunder Keaunder United States of America United States of America
  • “The location is perfect. The beds are very comfortable and the room is clean. They provide Milton Brown bath products which are wonderful.”
    Jennifer Jennifer Qatar Qatar
  • “I think this is one of the best hotel experiences I have had. I can't think of anything negative. I would recommend The Gwen to everyone.”
    Danielle Danielle United States of America United States of America
  • “Perfect location attached to the mall, plus the 2 restaurants are fabulous located in the hotel!”
    Ryan Ryan United States of America United States of America
  • “LOVE the Gwen every time we stay - location!! also - the outdoor bar/lounge with fire pit is so great in the Fall!”
    Catherine Catherine United States of America United States of America
  • “The hotel was beautiful and the staff were friendly and helpful.”
    Danielle Danielle United States of America United States of America
  • “the location and the atmosphere. The rooms were really nice as well”
    Kamilah Kamilah United States of America United States of America

Categories:

  • Staff9.1
  • Facilities9.0
  • Cleanliness9.4
  • Comfort9.3
  • Value for money8.4
  • Location9.4

Stay in the heart of Chicago – Excellent location – show map

This property is a 12-minute walk from the beach. Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including 2 on-site restaurants with a rooftop terrace, a state-of-the-art fitness center and fully-equipped 24-hour business center.

Every room at The Gwen features custom décor inspired by signature sculptures and includes a 65-inch flat-screen TV, free WiFi and a spacious work desk with an ergonomic chair. A fully-stocked mini-bar and custom luxury bath amenities are also provided.

Circa Restaurant And Lounge offers a unique take on American fare for breakfast, lunch and dinner. Guests can take in panoramic views of the city skyline while relaxing fireside with a custom cocktails at the hotel’s rooftop terrace, Upstairs at the Gwen.

The fitness center offers over 2,000 square feet of state-of-the-art fitness equipment, including free weights, cardio and strength training machines and yoga equipment. Fresh apples and bottled water are also available.

Chicago’s renowned Theater District and Millennium Park are both less than a mile away from the hotel. Navy Pier is 1 miles away, while Second City Comedy Club is a 10-minute drive from the property.

This is our guests' favorite part of Chicago, according to independent reviews.

Couples in particular like the location – they rated it 9.6 for a two-person trip.

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has been welcoming Booking.com guests since Mar 5, 2009
 Hotel chain/brand: Luxury Collection

Show me more

Most popular amenities

Parking
Pet friendly
WiFi
Non-smoking rooms
Fitness center
Parking on site
Bar

Property Highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.4

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American

Private parking at the hotel

Saved to 1727 lists

Availability

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4 reasons to choose The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.9
Excellent · 143 reviews
Read all reviews
Categories:
  • Staff9.1
  • Facilities9.0
  • Cleanliness9.4
  • Comfort9.3
  • Value for money8.4
  • Location9.4

Select topics to read reviews:

See what guests loved the most:

  • Matthew
    United States of AmericaUnited States of America
    “Nice location. Clean, modern and comfortable. We have stayed here multiple times and would stay again.”
  • Jennifer
    United States of AmericaUnited States of America
    “First room we had no..second room YES! WHEN USING booking ALWAYS call..they do not always book you the right room..”
  • Kelli
    United States of AmericaUnited States of America
    “Breakfast was DELICIOUS! We really loved the waffles. The room was very comfortable and cozy. I enjoyed the city view. The rooftop was a whole vibe! We loved it. That’s where we took really nice pictures for my daughter’s birthday. I would...”
  • Keaunder
    United States of AmericaUnited States of America
    “Friendly nice staff from the first day to the last. Food was good and the drinks as well. The room was fabulous. I plan on returning. The room was clean and neat. The view was nice.”
  • Jennifer
    QatarQatar
    “The location is perfect. The beds are very comfortable and the room is clean. They provide Milton Brown bath products which are wonderful.”
  • Danielle
    United States of AmericaUnited States of America
    “I think this is one of the best hotel experiences I have had. I can't think of anything negative. I would recommend The Gwen to everyone.”
  • Ryan
    United States of AmericaUnited States of America
    “Perfect location attached to the mall, plus the 2 restaurants are fabulous located in the hotel!”
  • Catherine
    United States of AmericaUnited States of America
    “LOVE the Gwen every time we stay - location!! also - the outdoor bar/lounge with fire pit is so great in the Fall!”
  • Danielle
    United States of AmericaUnited States of America
    “The hotel was beautiful and the staff were friendly and helpful.”
  • Kamilah
    United States of AmericaUnited States of America
    “the location and the atmosphere. The rooms were really nice as well”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • Do I get a parking spot?
    We offer valet parking to all guests at $75 per night, inclusive of in-and-out access.
    Answered on January 19, 2021
  • Do you have free WiFi in the rooms
    Yes, we have complimentary WIFI throughout the building. High Speed WIFI is also available for $12.95 per night
    Asked about: Grand Deluxe, Guest room, 2 Queen, City view • Answered on January 19, 2021
  • Do you offer jacuzzi tubs
    We do not have jacuzzy tubs. Only soaking tubs
    Answered on October 13, 2020
  • do all rooms have balconys
    We only have select suites with balconies. Please contact the hotel directly for rates and availability.
    Answered on January 19, 2021
  • Can I decorate the room with flowers and balloons or is not permitted
    At this moment rooms cannot be decorated. We are limiting exposure to secure the safety of our guests and fellow employees .
    Answered on October 13, 2020

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

Thanks! You'll receive an email as soon as the property answers your question.

Hotel surroundings *
Excellent location – show map
What's nearby
  • Shops at Northbridge
    0 miles
  • Chicago Tribune Tower
    0.1 miles
  • Wrigley Building
    0.1 miles
  • American Medical Association Headquarters
    0.1 miles
  • Arts Club of Chicago
    0.2 miles
  • Bridgehouse and Chicago River Museum
    0.2 miles
  • Marina City
    0.3 miles
  • Michigan Avenue
    0.3 miles
  • Time Life Building
    0.3 miles
  • Northwestern Memorial Hospital
    0.3 miles
Restaurants & cafes
  • Restaurant The Purple Pig
    0.2 miles
  • Restaurant Doc B's Fresh Kitchen
    0.2 miles
  • Restaurant Joe's Seafood, Prime Steak & Stone Crab
    0.3 miles
Top attractions
  • Millennium Station
    0.5 miles
  • Millennium Park
    0.6 miles
  • Art Institute of Chicago
    0.8 miles
  • DePaul University
    0.9 miles
  • Chicago Board of Trade Building
    1 miles
  • Willis Tower
    1 miles
  • Navy Pier
    1.1 miles
  • Union Station
    1.2 miles
  • Guaranteed Rate Field
    4.2 miles
  • Wrigley Field
    4.2 miles
Closest Airports
  • Midway International Airport
    9.3 miles
  • Chicago O'Hare International Airport
    15.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
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2 Restaurants On Site

    Circa Restaurant and Lounge

    Food: American

    Open for: Breakfast, Lunch, Dinner

    Menu: À la carte

    Upstairs at The Gwen

    Food: American

    Open for: Lunch, Dinner

    Menu: À la carte

Amenities of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

Most popular amenities

Parking
Pet friendly
WiFi
Non-smoking rooms
Fitness center
Parking on site
Bar
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in the hotel rooms and costs USD 19.95 per 24 hours.
Parking
Private parking is available on site (reservation is not possible) and costs USD 75 per day.
  • Accessible parking
  • Electric vehicle charging station
  • Parking garage
  • Secure parking
Services
  • Daily housekeeping
  • Concierge
  • Baggage storage
  • Fax/Photocopying Additional charge
  • Express check-in/out
  • Business center
  • 24-hour front desk
  • Meeting/Banquet facilities Additional charge
  • Room service
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Paid WiFi
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness
  • Fitness center
Languages Spoken
  • Bosnian
  • English
  • Spanish
  • Indonesian
  • Chinese
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express Other The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • The prices at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Guests staying at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • American

  • From the nearest airport, you can get to The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago by:

    • Car 30min

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has 2 restaurants:

    • Upstairs at The Gwen
    • Circa Restaurant and Lounge

  • The nearest beach is 0.6 miles from The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago.

  • Room options at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago include:

    • Double

  • Check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is from 3:00 PM, and check-out is until 11:00 AM.

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 0.7 miles from the center of Chicago.