Overlooking iconic Lake Michigan, The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is located in the heart of downtown and offers unparalleled amenities and services, including 2 on-site restaurants with a rooftop terrace, a state-of-the-art fitness center and fully-equipped 24-hour business center. Every room at The Gwen features custom décor inspired by signature sculptures and includes a 65-inch flat-screen TV, free WiFi and a spacious work desk with an ergonomic chair. A fully-stocked mini-bar and custom luxury bath amenities are also provided. Guests can take in panoramic views of the city skyline while relaxing fireside with custom cocktails at the hotel’s rooftop terrace, Upstairs at the Gwen. The fitness center offers over 2,000 square feet of state-of-the-art fitness equipment, including free weights, cardio and strength training machines and yoga equipment. Fresh apples and bottled water are also available. Chicago’s renowned Theater District and Millennium Park are both less than a mile away from the hotel. Navy Pier is 1 mile away, while Second City Comedy Club is a 10-minute drive from the property.

Couples in particular like the location – they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Luxury Collection
Hotel chain/brand
Luxury Collection

Property highlights

Located in the heart of Chicago, this hotel has an excellent location score of 9.5

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

American

Private parking at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.0
Facilities
9.0
Cleanliness
9.4
Comfort
9.2
Value for money
8.2
Location
9.5
High score for Chicago
Select topics to read reviews:

See what guests loved the most:

  • Hay
    United States of America United States of America
    It was a beautiful place! Great food! Polite staff.
  • Kathryn
    United States of America United States of America
    Right on magnificent mile and close to lots of shopping/museums, close the L for everything else! The hotel was nice and our room was great—spacious and the bathroom had a large soaking tub. Fitness facilities were great and the breakfast (if you...
  • Bruce
    United States of America United States of America
    Everything was fine but $50 for an omelette and coffee! I felt taken advantage of.

Hotel area info

Restaurants
2 Restaurants On Site

  • Circa Restaurant and Lounge
    • Cuisine
      American
    • Open for
      Breakfast • Lunch • Dinner
  • Upstairs at The Gwen
    • Cuisine
      American
    • Open for
      Lunch • Dinner

Amenities of The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago
Great facilities! Review score, 9

Most popular amenities
  • Private Parking
  • Wifi
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor fireplace
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Refrigerator
Room Amenities
  • Clothes rack
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • iPod dock
  • Flat-screen TV
  • Cable channels
  • Video
  • Radio
  • Telephone
  • Pay-per-view channels
Food & Drink
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in the rooms and costs $19.95 per 24 hours.
Parking
Private parking is available on site (reservation is not possible) and costs $75 per day.
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Concierge
  • Baggage storage
  • Express check-in/out
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Heating
  • Laptop safe
  • Carpeted
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Suit press
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Auditory guidance
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • Bosnian
  • English
  • Spanish
  • Indonesian
  • Chinese

House rules

The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 3 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 9 rooms, different policies and additional supplements may apply.

Mastercard Visa UnionPay credit card Discover JCB Diners Club American Express The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be advised a deposit may be charged for incidentals upon arrival. Additional guests may incur extra charges (see hotel policies).

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

FAQs about The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago

  • Room options at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago include:

    • Double

  • Guests staying at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago can enjoy a highly-rated breakfast during their stay (guest review score: 7.9).

    Breakfast option(s) include:

    • American

  • The prices at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The nearest beach is 0.6 miles from The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago. All distances are measured in straight lines. Actual travel distances may vary.

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago has 2 restaurants:

    • Circa Restaurant and Lounge
    • Upstairs at The Gwen

  • Check-in at The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is from 3:00 PM, and check-out is until 11:00 AM.

  • The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago is 0.7 miles from the center of Chicago. All distances are measured in straight lines. Actual travel distances may vary.