Located in Soho, this luxury 5 star hotel is a 5-minute walk from Washington Square Park and Little Italy. It features 24-hour concierge service and loft-style rooms. Each of the spacious and contemporary rooms at The Mercer has high ceilings and is equipped with a flat-screen TV and free Wi-Fi. The marble bathroom includes a walk-in shower with body sprays. Video game systems are available upon request. This New York hotel provides private exercise trainers, massage therapists, and yoga lessons. Dog walking services are available as well as valet parking and limousines with professional drivers. The lobby features a large book and magazine library. Times Square is 3 mi from The Mercer Hotel. The World Trade Center Memorial Site is just 1.7 mi away. We look forward to welcoming you and assure you that our top priority is always the safety and well-being of our guests, our staff and the community in which we live.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the best-rated area in New York, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 queen bed
1 king bed
1 king bed
1 queen bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.1
Facilities
8.3
Cleanliness
9.0
Comfort
8.9
Value for money
7.4
Location
9.7
Free Wifi
8.8
High score for New York
Select topics to read reviews:

See what guests loved the most:

  • Fernando
    Bolivia Bolivia
    The location, the hotel itself, all the little details and the staff!
  • Amanda
    Australia Australia
    Perfectly positioned for SoHo and the subway to anywhere. Beautiful large sitting area where guests can dine as well as have a drink. Great for reading! Studio rooms are just fabulous.
  • Peter
    United States of America United States of America
    best location best restaurant anywhere so intimate quiet in busy area of nyc felt like it was a townhouse best staff room hotel ive ever stayec at

Hotel area info

Restaurants
1 Restaurant On Site

  • Sartianos
    • Cuisine
      Italian
    • Open for
      Breakfast • Brunch • Lunch • Dinner • Cocktail hour
    • Ambience
      Modern

Amenities of The Mercer
Great facilities! Review score, 8.3

Most popular amenities
  • Free Wifi
  • Parking
  • Airport shuttle
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Facilities for disabled guests
  • 24-hour front desk
  • Tea/Coffee Maker in All Rooms
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
Bedroom
  • Alarm clock
Outdoors
  • Outdoor furniture
Kitchen
  • Coffee machine
  • Electric kettle
  • Microwave
Room Amenities
  • Clothes rack
Pets
Pets are allowed. No extra charges.
Living Area
  • Dining area
  • Sitting area
  • Desk
Media & Technology
  • Streaming service (like Netflix)
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Telephone
  • TV
  • Pay-per-view channels
Food & Drink
  • Fruit
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
Public parking is available at a location nearby (reservation is needed) and costs $55 per day.
  • Valet parking
Transportation
  • Public transit tickets
    Additional charge
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • ATM on site
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Board games/puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
  • Business center
  • Meeting/Banquet facilities
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries
    Additional charge
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Car rental
  • Elevator
  • Fan
  • Hair/Beauty salon
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Wheelchair accessible
Spa
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Massage
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • French
  • Italian
  • Albanian

House rules

The Mercer takes special requests – add in the next step!

Check-in

From 3:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Refundable damage deposit

A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.

Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
$100 per child, per night
Crib upon request
Free
3+ years
Extra bed upon request
$100 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Free! Pets are allowed. No extra charges.

Mastercard Visa Discover Diners Club American Express The Mercer accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform The Mercer of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

FAQs about The Mercer

  • The Mercer offers the following activities/services (charges may apply):

    • Fitness center
    • Massage
    • Head massage
    • Foot massage
    • Full-body massage
    • Back massage
    • Hand massage
    • Couples' massage
    • Fitness
    • Neck massage

  • Room options at The Mercer include:

    • Double
    • Suite

  • The Mercer has 1 restaurant:

    • Sartianos

  • The Mercer is 3.1 miles from the center of New York. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at The Mercer is from 3:00 PM, and check-out is until 12:00 PM.

  • The prices at The Mercer may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.